I-Firefox Community Forum

starting just now, firefox will not take me to ANY website. All other browsing services are working. I have tried uninstalling and reinstalling and clearing cache and cookies.

If I cant get this fixed for my job I will go back to chrome and never download or retry this again. I will also never recommend firefox to anyone like I have in the past.

Why does this happen? I was even logged in, and my tab groups are gone. Why??? Do I need to use a different browser? And Firefox has had trouble with some websites where the paying portion is not correct. However, if I go to a different browser (Chrome), the paying portion works correctly. I'm getting kinda tired of these weird things going on. Please don't offer a feature that doesn't work like grouping tabs.

Today: Can't access website. I think it is the ISP or the router. Reset the router. No luck. Tried a different device on the Wifi. Works fine. Tried a different browser. works fine. Shut down Firefox. I had 2 browser instances open with several windows in each. Could not restart firefox, as it did not close correctly. I closed the broken instance(s). opened FF again, only got one set of windows, not both sets. The other instance had a bunch of grouped windows, and the groups seem to be gone. I can recreate most of those, but had some windows with ongoing work and things I wanted to look at and now they are gone.

FF crashed when I tried to get some answer from ediblearrangements.com help.

I am using the latest Fiefox and i have disabled all adons i have tried everything I have changed my Facebook password every time i g try to share something on Firefox get a black box on the bottom right that says something wrong . I have tried to copy the entire hing but can not i got some of it I have even reinstalled firebox ans still can not share anything I have tried contacting Facebook but that does not happen no response i appears to work in Chrome on a noter Facebook account so it is Firefox. i will send you what i could get on the screen shot the part that is missing s the part that says something s wrong

Ok so I usually choose these option to remember history and from time to time delete Browsing & download history and Temporary cached files and pages.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-55-a5277f.png

Note: I have "Open previous window and tabs" ticked in general settings which also has a restore previous session option in the history menu. This brings back previous session with tabs etc as is when I close FF. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-51-cf2daf.png

I thought I could automate this on exit but don't think its working right. So I change the option to "use custom settings for history" and tick all three options:

Remember browsing and download history Remember search and form history Clear history when Firefox closes For "Clear history when Firefox closes" I ticked Browsing & download history and Temporary cached files and pages. https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-06-28-08-45-43-b10213.png

The issue is the restore session option is missing and FF opens with all previous tabs gone. I am frankly not even sure what else is missing such as cookies, site data etc. Is this meant to work like so?

I would like to inspect the data that would be removed if I checked the "Settings for Clearing History > Data: Site settings"

From earlier experimentation, I observed that checking that box removes some persistence data that the ChatGPT web site uses, for instance. I also observed that it removes "Exceptions - Cookies and Site Data" that I have entered (not sure why, because it's data I typed, not data that the web sites are saving on my machine).

But the question is what steps are performed on what tables in the current user's profile folder. If not all contents are removed from a folder, please specify what the deletion criteria are.

Some web sites such as Amazon have an options bars to select items like 'review order'. When the web page first comes up, they show white in the dark bar. But Firefox is immediately changing the white to purple so that it is almost impossible to read. I haven't been able to find anything in settings to correct this. I do not have this issue when I use Chrome.

What the title says. Firefox just isn't playing any sound whatsoever.

Troubleshooting:

• Volume mixer indicates that Firefox is using my speakers, along with all other apps. When playing a YouTube video, the green bar is not bouncing. However, all other programs that play sound do so successfully and their green bars are bouncing (see attachment).

• Other web browsers play sound successfully.

• Restarting Firefox and my computer did not help.

• Switching the default sound device and changing back did not help.

• Changing to headphones made no change.

• Tabs are not muted.

• Autoplay settings in about:preferences showed that audio and video were disabled, however changing this setting to allow video and audio, then restarting both Firefox and the computer did not fix the problem. I have no idea how that setting was even changed to begin with. O_o

• Started Firefox in troubleshooting mode; still no sound.

• Started Firefox in a different profile; still no sound.

• Started Firefox in private mode; still no sound.

• Tried ending the audiodg.exe process in task manager and restarted; still no sound.

• Double checked media.autoplay.blocking_policy, was set to 0.

• Double checked media.block-autoplay-until-in-foreground -- changed from true to false, restarted Firefox; still no sound.

• Disabled hardware acceleration; still no sound.

• Refreshed Firefox; still no sound.

• Complete uninstall, including the usage of BCUninstaller to uninstall "leftovers". Reinstalled. Still no sound.

I have Apollo installed on my computer and I've reached out to them before for similar issues, but the dev was insistent that Apollo does not cause sound issues. I'm somewhat sceptical, but they're not being helpful at all so I thought I'd ask here, and disclose usage of Apollo so that all bases are covered.

Thank you for your time.

When I launch Firefox in Troubleshoot Mode and try to open the Settings page (about:preferences) right away, Firefox becomes unresponsive. This issue does not occur when Troubleshoot Mode is off.

I'm using Firefox 140.0.4 on macOS Sequoia 15.5.

I find myself in an unfortunate situation; my computer was remotely accessed without my permission, my email and data compromised, identity stolen and more. While I have been working on that, and reporting such things to the appropriate companies and authorities, I am left in one of many unfortunate situations. My Firefox account was signed in, thus leaving passwords in the manager compromised, as visible as if it were someone sitting at my computer with it unlocked. I am working to change those passwords, documenting them offline, but I am worried to sign into my Mozilla account on a desktop computer, in the event that any malicious add-ons or extensions were installed. 1. Does being signed in to the mobile Mozilla leave me at risk of Spyware if any such add-ons or extensions were installed to the desktop client? 2. With the add-on and extension auto-sync that happens with signing into a Firefox account, I am worried that even if I buy a new computer, modem and router, that signing into the Firefox account could risk compromising the new computer and network. Can these add-ons and extensions be removed or unlinked from the account in any way without signing in on a desktop/laptop?

Hello. I frequently shop at particular store and have never had a problem.

Now, it's off and on. One order will go through with the help of their customer service (doing a direct purchase). Then a few weeks later I don't have a problem and can order without assistance. Now, once again, I can't purchase anything. Once my credit card goes through my address disappears. Then I add my address again and then my credit card is deleted. When my address or my credit card is deleted the order has in bold red letters telling me to add it again. I've tried Chrome after Firefox had issues but it had an issue too.

Is there something I can disable while I shop? I'm not having any problems with any other sites. Thank you!

The lack of visible emotion icons only occurs on Facebook. Only two are visible. They're there and work with a mouse click, but they're invisible. Reinstalling Firefox didn't help. The problem doesn't occur in other browsers.

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

The latest update to Yahoo Mail now opens the program in the Trash folder. Need to change this to Inbox. When searching on the web it says to check "filters" yet I do not find filters in Firefox settings.

How do I change the default when opening Yahoo Mail?

Bonjour, Depuis 1 semaine à 10 jours, il m'est impossible de naviguer avec Firefox. La lenteur est exécrable. J'ai dû mettre 1 heure à pouvoir afficher cette page, incluant tout ce que vous faites pour décourager les gens de vous écrire. Votre dernière MAJ doit être ratée. Avec Edge, je n'ai pas ce problème. La navigation est fluide. Je vais aussi tester Chrome. Cordialement,

There was an error when downloading files with the browser, indicating that there was a problem with the file directory. The download failed, and changing the file directory was still ineffective. Then, it resulted in a situation where no web pages could be opened, as if the network was disconnected. After closing the browser and reopening it, it returned to normal, but the download still could not be used. This problem has existed since versions 115.24 and 115.25.

I'm using Firefox, updated to version 140.0.4, on my Windows 11 laptop. Since Edge is my primary browser, I normally only use Firefox for two particular websites that don't work well in Edge. Beginning in March 2025, I've had a strange problem with one of those websites. In certain situations, words or phrases pop up in text boxes, meaning that if I want to type something, I first have to delete the word or phrase. Since it's a game website (not a video type game -- actually contract bridge) and the game is somewhat time-sensitive, this is very annoying. The words and phrases are ones that are appropriate to the website (i.e., not random), and seem to be the same in each session. That's why I labeled this as a "clipboard-related" issue.

Clearing the cache seems to help for a short time, but the problem always returns. <Ctrl>-F5 also helps, but seems to work for some text boxes but not others. In fact, <Ctrl>-F5 works for one type of text box, the type that I use most often, for the remainder of that session. But if I use one of the other text boxes, it doesn't help.

If that isn't strange enough, there are two additional oddities: For the other text boxes, the ones that are unaffected by <Ctrl>-F5, if I continue to use them, they eventually stop popping up words and phrases, again just for the remainder of that session.

The other oddity is that I'm using the free version of the LastPass plugin, and every time one of these words or phrases pops up, the LastPass symbol (a red box with three white dots) also appears at the right of the text box. This is completely inappropriate, since these text boxes have nothing to do with logging in or passwords. For this reason, I'm going to try to contact LastPass to ask about the same issue. However, their support isn't very responsive, so I'm hoping that somebody in the Mozilla forum will have a solution.

As I said, the problem only occurs on this one bridge website, and although I've been using Firefox to access it for several years, the issue never occurred before March 2025.

Hello! Appreciate the help I could get. It is rather hard to type when the letters are disappearing as I type it out. I will provide screenshots of my issues and hopefully someone could help me out. I just downloaded the browser and have no idea how to fix the issues. The tabs are constantly flickering in different colors. The letter are disappearing or merging together or sometimes written in bold, crossed out, or underlined. It is making it rather hard to use the browser haha, but let me know what else I can provide to help out identify the issue. THANKS!