I-Firefox Isithangami Sokwesekwa

Hello, Since a couple of days that I can't drag and drop files from download list window in Firefox anymore. Can anyone help me on this one? Thank you so much in advance.

Firefox 111.0 (64-bit) Ventura 13.2.1

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

I am running FF v110.0 on Windows 10 (64). This version automatically downloaded and installed without my permission (I never allow any software to automatically update) - I found out about this a week or so ago. I've also reset the update settings to what they've always been.

Anyway, since that upgrade I am getting a blue box around whatever control I click on. This occurs on most web sites. I've tried the various suggestions from years ago (troubleshoot mode, about:config 'browser.display.focus_ring_on_anything' and 'browser.display.show_focus_rings' = false). This does not occur on any other browser and didn't occur on Firefox until the latest update.

How do I get rid of this? It is very annoying with several web sites I use daily.

Thanks,

Firefox was working like a charm on my MacBook Pro '16 19 with Venture 13.0 macOS, without any issues. But somehow, after I did upgrade to Venture 13.2.1, Firefox started random hangs/freezes after each 30-60sec. And it takes ~5-10sec. I started to get random panics 2-3 per day.

I did not changed anything in the settings. This also happens in Private Window mode. I usually restart the computer everyday. (Eventually a new Firefox instance each new day, before Ventura 13.0 and still do after upgrade)

I have read the followings:

• https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode
• https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

But didn't help me. I have everything (tabs, favs, extensions, works, etc.) so that I do NOT want to reset/refresh ANYthing. I'd prefer to fix the root cause and understand the issue why it keeps occur.

I either change my main Firefox browser (after 8+ years) or look for a solution to fix the root cause without doing any refresh or reset (or something that cause data lost).

Is this a known issue?

Could you please help me on this? Thanks!

My Environment:

• Firefox 110.0
• macOS 13.2.1

Also, in the Troubleshooting Information section below, browser somehow couldn't collect to data and showed a "manual way documentation" button. I clicked it and it redirected me a doc. When I back to previous page, I lost the data I've just written here. So had to rewrite everything... Can you please fix this?

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

Hello. I am an IT administrator at my company. We deploy Attack Surface Reduction policies in Windows Defender antivirus. We do not deploy Firefox Enterprise and don't plan to, but we also do not block users that want to download it. However, users that do use it report receiving alerts from Defender that some Firefox executables "do not meet a prevalence, age, or trusted list criteria" and get blocked. I installed version 111 on a machine to test, played a bit and then uninstalled it. While I didn't get these during installation or regular browsing, I did receive these errors when uninstalling. I reinstalled and uninstalled again and the same occurred. Could you please investigate and hopefully get them on trusted lists? Thank you.

Firefox v. 111.0.1 (consumer) Windows 10 devices Microsoft Defender antivirus ASR Policy violation: Block executable files from running unless they meet a prevalence, age, or trusted list criteria

Executables affected: C:\Program Files (x86)\Mozilla Maintenance Service\Uninstall.exe C:\Program Files\Mozilla Firefox\uninstall\uninstaller.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_A.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_B.exe .... C:\WINDOWS\TEMP\~nsuA.tmp\Un_Y.exe C:\WINDOWS\TEMP\~nsuA.tmp\Un_Z.exe C:\Program Files\Mozilla Firefox\maintenanceservice_installer.exe->(VFS:Uninstall.exe#1)

All my saved private browsing tabs were removed after the latest Firefox iOS update. I had around 30, some that I have had for a long time, through many Firefox updates. Is there anyway to get them back? What happened? Is this a known bug?

Multiple tabs crash at what seems like around a particular time of the day.

I've tried resistalling macOS (and of course in the process reinstalling Firefox.

After the tabs crash, if I exit Firefox, it crashes on Exit too. I must have submitted crash reports one exit over a dozen times now.

I'm including the info from about:crashes so hopefully I can get some insight in to what is causing this:

https://crash-stats.mozilla.org/report/index/bp-289882e9-7cce-484a-a891-bd0810230324 https://crash-stats.mozilla.org/report/index/bp-46f15f7f-a8f2-4be9-9314-645eb0230324 https://crash-stats.mozilla.org/report/index/bp-a05696bf-e654-48c1-9552-b701d0230324 https://crash-stats.mozilla.org/report/index/bp-25725240-1e36-45e2-9d75-486540230324 https://crash-stats.mozilla.org/report/index/bp-2734f126-9c3f-4d89-ac9e-c2f1f0230324

bp-fbde56bd-539b-4f95-a12e-e9cfe0230324 24/03/2023, 11:21 bp-2897aec8-7a40-46e0-8fc1-4071d0230324 24/03/2023, 11:02 bp-ede0643d-d82a-48e0-8ac6-502ad0230324 24/03/2023, 11:02 bp-15608eda-671a-4015-9f55-773290230324 24/03/2023, 11:02 bp-fdd24703-11db-42ac-a2a5-5825c0230324 24/03/2023, 11:02 bp-cdf72bde-2170-400e-88f6-fb95d0230324 24/03/2023, 11:02 bp-5895de1d-cdde-437b-ba8a-8fff90230324 24/03/2023, 11:02 bp-d10e48cb-7318-4c45-a239-6df590230324 24/03/2023, 11:02 bp-a63a06d4-40c6-457b-89ce-bea6d0230324 24/03/2023, 11:02 bp-962f79a6-c195-4608-859a-d27390230324 24/03/2023, 11:02 bp-37d26aa5-6361-4cc5-a1da-f89fc0230324 24/03/2023, 11:02 bp-50e4a764-6f7f-48f6-a1d6-b405f0230324 24/03/2023, 11:02 bp-c0297230-47df-4143-99bd-22bda0230324 24/03/2023, 11:02 bp-7b43ce7f-ec3f-4c2f-9728-5db490230324 24/03/2023, 11:02 bp-8c7b69d3-8dc6-4e26-865b-2bcda0230324 24/03/2023, 11:02 bp-8ef6c7c1-ed3f-4d62-b805-8e9490230324 24/03/2023, 11:02 bp-f381d0b6-107f-4e79-93e3-49b610230324 24/03/2023, 11:02 bp-7c38b908-1c12-482c-8f72-4fdc40230324 24/03/2023, 11:02 bp-d6fab218-5fd0-4502-88ef-f9de70230324 24/03/2023, 11:02 bp-9b7e3d38-fecf-4bb1-822d-c2cfc0230324 24/03/2023, 11:02 bp-46a36bb3-be08-44f4-8a56-5ea170230324 24/03/2023, 11:02 bp-a596e9bb-04cb-4f72-a951-fa6c90230324 24/03/2023, 11:02 bp-05399b69-5b52-4e66-8e9f-712780230324 24/03/2023, 11:02 bp-15d2b0e5-fa29-4446-bdd8-606cb0230324 24/03/2023, 11:02 bp-798bf881-c366-496d-8703-8f1e60230324 24/03/2023, 11:30

I tried using troubleshoot mode and the crashes happened on there too. I uninstalled and reinstalled firefox, created a new account, removed and added my extensions back on, restarted my computer, and yet the issue keeps persisting. The browser doesn't prompt me to send in a crash report when this happens either, it's only the tabs not the browser itself that repeatedly crashes.

When I use firefox, the graphics on the site look bad and slow down. If I use Microsoft Edge on the same PC, then everything works fine. The advice to enable hardware acceleration did not help and the drivers for my video card (nVidea GTX 1080) are new. Is it possible to solve the problem somehow?

When booting my laptop Firefox appears in Task Manager as 80%+ CPU usage causing my laptops fans to spin at high speed. This is before I have started Firefox. This started happening after the latest Firefox update 111.0.1.

Hi, using firefox for a long time. 2-3 days ago FF started to start slow. If I open FF, it shows me FF GUI without any icons and after 3-5 seconds it starts completely.

Tried to disable all extensions (bitwarden, ublock, easy screenshot, feedbro), same result. Tried to clear cache, cookies, history - same result. At the end I made a reset of firefox via menu, same result. FF is latest version.

See screenshot - this is what I see after start firefox (for about 3-5 seconds) Any idea / fix please?

Ever since the update Firefox has been taking at least 10-15 minutes to load. The when it does finally load, I can't always get a webpage to load...at least not for another 10 minutes.

I restarted the computer, cleared the cache and cookies, disabled all extensions...nothing helped. This happened the last time Firefox updated. At the time I just stopped System Mechanic from interfering and it worked easily again. This time it isn't System Mechanic, it doesn't seem to be the extensions....what now?

When DNS over HTTPS is not enabled in Firefox and I set network.dnsCacheExpiration to 600 seconds, evidence from about:networking#dns shows that the minimum DNS cache expiration time is indeed 600 seconds. However, when I enable DNS over HTTPS and set network.dnsCacheExpiration to 600 seconds, the network.dnsCacheExpiration setting seems to be ignored. New DNS cache entries are able to have far less than 600 seconds to expiry. Why is network.dnsCacheExpiration ignored when DNS over HTTPS is enabled? Could this be a bug in Firefox?

When I try to open "www.metservice.com" Firefox freezes completely. This did not use to happen and does not on Chrome. I have to restart my laptop to fix the freeze!! As it is a site I use regularly it is somewhat of a nuisance.

Ref Firefox Ver 84.0.1 OS > Win 7-64 Dear Firefox Support,

 I have already contacted MS support about the subject issue and they were no help.

I am trying to find out what is causing the issue and how to get rid of it.

 I can't be sure but it may be caused by a Microsoft "START" App.  The issue appeared

to begin about two weeks ago, so it's obviously caused by something new, which may be Microsoft related. Below is Dropbox link to a screen capture of the issue.

 Any tips for ridding my PC / Firefox browser of the issue will be greatly appreciated.
 And thank you for the superb browser.

Best regards, Ken Boardman > elsmoko@cox.net

 https://www.dropbox.com/s/mxmy8jo9g7lntt9/Semi%20transparent%20rectangle_1.jpg?dl=0

Having some issues getting the Amazon.com website to load correctly - seeing lots of blue underlined words and most images won't show up at all. Already tried all the usual steps - clearing cookies, cache and logins. Also rebooted - problem persists. Other browsers (Chrome or Edge) do not seem to have the same issue. Is this a known glitch and/or is there something I can do on my end to fix it?