Kukhonjiswa imibuzo ethegiwe:

Nothing showing up in bookmarks toolbar

Hello, I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is… (funda kabanzi)

Hello,

I have version 143.0.3 (aarch64), running on a 2020 M1 mac. I did an update recently but I still have all of my bookmarks, that's not the problem. The problem is, although the space for the bookmarks toolbar appears when I click "always show" (and disapears when I select "never show"), I see nothing. Nothing shows up in this space and so I have to go menu diving to get to my bookmarks. Do you have an idea how to fix this?

Solved Okugcinwe kunqolobane 3 355

recovery key

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in th… (funda kabanzi)

I used my recovery key to get into my Mozilla account. A followup email arrived telling me that a new recovery key had been created. But the new key wasn't included in the email. How can I get another recovery key? It's a useful tool. Thanks Wayne Nelson

Solved Okugcinwe kunqolobane 1 353

Unload Tab function not appearing in dropdwon menu

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function… (funda kabanzi)

My Firefox browser just updated to version 143.0.1. When the browser reopened, there was an instructional page that opened in a new tab describing the Unload Tab function. I followed the instructions, right-clicked on the tab, the drop down menu appeared, but there wasn't an Unload Tab option. However, there was a Reload Tab option shown.

How do I resolve this? I'm using a macOS 15.6.1.

Solved Okugcinwe kunqolobane 2 352

Firefox 147.0.1 has broken 1Password 7's account and password fill-in

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages. Firefox 1… (funda kabanzi)

I have been using 1Password 7 to manage my login credentials. It includes a Firefox extension to fill in account names and passwords in login alerts and pages.

Firefox 147.0.1 (macOS aarch64) in January 2026 has broken 1Password 7's ability to fill in account names and passwords.

To reproduce: 1. Install 1Password 7 Version 7.9.11 (70911000) and its extension version 4.7.5.90 in Firefox 147.0.1 on macOS. 2. Visit a URL for which 1Password 7 has login credentials. 3. Click on the toolbar icon for 1Password 7. A 1Password 7 dialogue box pops down from the icon, containing the username and password for that URL. 4. Click the Autofill button in that dialogue box.

Observed behaviour: 1. Username and Password fields remain blank.

Expected behaviour: 1. Username and Password from 1Password 7 appear in the Username and Password fields.

For approximately the last three months, there was a partial failure similar to this. 1. 1Password 7 popdown dialogue moves from the toolbar icon to the Firefox tab for that URL. 2. Username and Password fields remain blank. 3. Workaround: click in the username field, then tab 2-4 times to further UI objects in the login credentials form. Then click the 1Password toolbar icon, then click the Autofill button in the popdown dialogue. Then, the Username and Password from 1Password 7 appear in the Username and Password fields.

The expected behaviour occurs for the same URLs in Safari.

Thus I suspect that Firefox has somehow changed its behaviour in the last few months to cause this regression. I have not changed the 1Password software versions in this time, because I am intentionally using a previous version of 1Password.

I am looking for a fix or workaround which works with my current 1Password software version. I am not interested in a solution which requires me to upgrade to the current version of 1Password. (The current version of 1Password imposes a feature which I am resisting.) I realise that this reduces the chance that I can persuade the Firefox team to find and correct this regression.

Solved Okugcinwe kunqolobane 4 351

History isn't tracking correctly.

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under… (funda kabanzi)

I'm conducting research on the web but nothing is being recorded in my search history which is really annoying as I need to refer back to it at times. I can find it under recently closed tabs. Please can you advise what is going on?

Solved Locked Okugcinwe kunqolobane 6 344

Cache and cookies

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cooki… (funda kabanzi)

In Firefox, I have several windows open, each with many tabs. (And BTW, I love the Firefox tab-organization feature.) I would like to empty the cache and delete all cookies. Will that close the open tabs? Is there a way to delete the cookies, empty the cache and preserve all windows & tabs?

      Thank you!
Solved Okugcinwe kunqolobane 2 342

How to set to "print with system dialog" ... only

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3). Is there any… (funda kabanzi)

I've seen the other support requests on this from the past. Setting " print.tab_modal.enabled = false " doesn't seem to work now (Firefox for Mac 141.0.3).

Is there any (2025) way to default to "print with system dialog" rather than having to choose the link off of FF's dialog every time? It makes printing to PDF (which is 95% of my "printing" from FF) needlessly tedious.

Solved Okugcinwe kunqolobane 2 342

ARE YOU INSERTING A SLPASH SCREEN ON WEBPAGES WITH KEYSTROKE SHORT CUTS?

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY… (funda kabanzi)

When I open Amazon's page a splash screen appears that takes up a third of the screen. This splash screen provides keystroke shortcuts. Are you responsible. If HOW MAY I PERMANENTLY ELIMINATE THIS ANNOYANCE?

Solved Okugcinwe kunqolobane 3 340

why is a webpage now being directed to an italian site

A website I have accessed many times before now redirects me to an italian site. Is this because of the beta translation? I'd like to be able to go to the real site. m… (funda kabanzi)

A website I have accessed many times before now redirects me to an italian site. Is this because of the beta translation? I'd like to be able to go to the real site. mecaforpeace.org

Solved Okugcinwe kunqolobane 10 333

"Always ask you where to save files" - but it's not asking

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, i… (funda kabanzi)

Using Firevox 142.0.1 on a MacBook Air. I always have "Always ask you where to save files" checked in Preferences, but lately it sometimes fails to ask me. For example, if I try to download a file from Google Drive. Is anyone else having this problem? Is there something I can do about it?

Solved Okugcinwe kunqolobane 4 323

Firefox VPN not turning on

Hello Everyone, I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN setting… (funda kabanzi)

Hello Everyone,

I now do have the VPN button on my toolbar but when I click on "Turn On VPN" nothing happens. I am logged in in my Firefox profile through the VPN settings under Privacy and Security.

I am on Mac OS 15.7.7, Firefox 151.0.1.

Why am I not able to turn on the VPN?

Thank you.

Solved 9 315

Amazon log in problem

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit… (funda kabanzi)

All of a sudden I cannot log into my amazon.com account on firefox??? This does not happen with Chrome or Safari. When I try logging in firefox freezes and I have to quit the application and restart.

Moderator note: This question has been edited to clarify the subject.

Solved Okugcinwe kunqolobane 4 314

Discord, Miro Board, Google Pay, etc. don't load (Solved)

I was having an odd issue the other day, that I now solved by comparing the settings on a working Firefox profile with mine. For some reason, on one of my multiple Firefo… (funda kabanzi)

I was having an odd issue the other day, that I now solved by comparing the settings on a working Firefox profile with mine.

For some reason, on one of my multiple Firefox profiles a list of web apps wasn't working. Among them were Discord, Miro Board, and Google Pay. I was suspecting that they all had the same issue, but didn't know what it was at that time.

The security settings were the obvious suspect (Ad-blockers, DNS, HTTPS enforcement etc.) because clearly something was being blocked, however nothing helped. The solution was in the Network settings. (See screenshot) I was using Manual proxy settings from the time I messed with I2P networks (or something similar).

I am not sure why having a proxy to localhost (127.0.0.1) on HTTP would somehow cause very specific major apps to stop working, while others keep working fine, but it happened to me anyway.

For anyone in a similar situation, with those particular apps not working, check your proxy settings.

Solved Okugcinwe kunqolobane 1 312

new version of Firefox (140.3.0esr) doesn't show my old bookmarks

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefo… (funda kabanzi)

How can I transfer my bookmarks to the new version of Firefox. The bookmarks are still available from the drop-down top bar "bookmarks" but they don't show on the Firefox page. I don't know how to get to the "about:profiles" page to change back to the profile that shows my bookmarks toolbar.

Solved Okugcinwe kunqolobane 1 310

make secondary email primary when primary becomes unavailable

What is apparently the official Firefox policy is incredibly dumb: They provide users with that ability to add secondary email addresses, recovery codes, and authentifica… (funda kabanzi)

What is apparently the official Firefox policy is incredibly dumb:

They provide users with that ability to add secondary email addresses, recovery codes, and authentification, BUT they REQUIRE access to the primary email address to make the secondary email address primary.

IF the primary email address is unavailable, the secondary email addresses, recovery codes, and authentification are completely useless for making the secondary email address the primary one.

This supposedly provides "enhanced security".

Pro Tip: If you deny ALL internet access, you will be very secure on the internet.

Not very useful, but..

Genuinely astonished that Firefox Support thinks this is not insane.

Locked Okugcinwe kunqolobane 1 301

Annoying widget on startup

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how … (funda kabanzi)

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

Locked Okugcinwe kunqolobane 4 301