• Kusonjululiwe

UI is not rendering some objects

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the ref… (funda kabanzi)

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the refresh button and the home button even some of my extensions is not loading and other things also not loading, but fortunately I know the keyboard shortcuts for these functions and they are working just fine but all the buttons are just not there My device is a Dell Latitude E7450 and it has a normal core I5 5300U so it is not an x86 arm based processor I hope that you find a solution ASAP as I am really struggling with my browser like this and btw I really love your work and the products that you give Thanks for doing the hard work! bye

Asked by Kyrollos Safwat 2 izinyanga ezidlule

Answered by Kyrollos Safwat 2 izinyanga ezidlule

  • Kusonjululiwe

Server not found

I get the server not found error on almost anything. Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you e… (funda kabanzi)

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

Asked by nadejdarooo 3 izinyanga ezidlule

Answered by TechHorse 3 izinyanga ezidlule

  • Kusonjululiwe

Unable to log into Google accounts from Firefox

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I… (funda kabanzi)

Hello, Sorry to disturb but its been two days and I am unable to access my Google accounts (work and private) through Firefox in anyway. I have done all the basic fixes I can think of but with no success. I have deleted caches, checked plug ins, rebooted Firefox went through the trouble shooting mode, followed advice in the community forum, tried logging in from Google linked accounts. Spoke to our internal IT support at work but nothing has solved the issue as yet, spoke to Google support.

My assumption is that it has to be the browser as I am able to log into google with another browser but Firefox is my preferred browser and would like to use it again as such.

Please advise.

Thank you Cait

Asked by Cait Ferguson 2 izinyanga ezidlule

Answered by Paul 1 inyanga edlule

  • Kusonjululiwe

Firefox 128 ESR on Debian 12 cannot play videos

Hello, There has been an upgrade of Firefox ESR to version 128.3 on Debian 12 bookworm. Before the update, I could play videos, now I can't. I precise I can play video… (funda kabanzi)

Hello,

There has been an upgrade of Firefox ESR to version 128.3 on Debian 12 bookworm.

Before the update, I could play videos, now I can't.

I precise I can play videos on Chromium, or with the video players.

I have libavcodec58, libavcodec-extra59, ffmpeg 5.1.6 packages installed.

There is an error in the console: Media resource xxx.webm could not be decoded. Specified “type” attribute of “video/mp4” is not supported. Load of media resource xxx.mp4 failed.

This command seems to indicate the session is X11 and not Wayland: ``` loginctl show-session 1 -p Type Type=x11 ```

Asked by francoisj 2 izinyanga ezidlule

Answered by francoisj 1 inyanga edlule

  • Kusonjululiwe

Error code: PR_CONNECT_RESET_ERROR

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago. I have clea… (funda kabanzi)

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

Asked by Gavin Barrett 2 izinyanga ezidlule

Answered by Gavin Barrett 2 izinyanga ezidlule

  • Kusonjululiwe

CSS position: sticky fails on a long parent

MacOS 14.6.1 Firefox 31.0.3 (aarch64) I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 p… (funda kabanzi)

MacOS 14.6.1 Firefox 31.0.3 (aarch64)

I have a long (19000px) table with a sticky row at the top. On Safari or Chrome it works fine. On Firefox it works for around 800 px and then becomes 'unsticky'.

Is this a known behaviour?

Asked by Chrispink 1 inyanga edlule

Answered by Chrispink 1 inyanga edlule

  • Kusonjululiwe

Yahoo now comes up on my Firefox browser

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mar… (funda kabanzi)

With reference to my question just posted, also now when I click on my Firefox browser, the Yahoo search engine seems to take over and it won't let me come out of it. Mark

Asked by Mark Swan 2 emasontweni adlule

Answered by Mark Swan 2 emasontweni adlule

  • Kusonjululiwe

Firefox Home (new tab) UI update sucks

Seems like the newest Firefox update (131.0) changed the way my Home Page (on the new tab) looks. WHY?? Now there's a giant logo taking up a fifth of the vertical space,… (funda kabanzi)

Seems like the newest Firefox update (131.0) changed the way my Home Page (on the new tab) looks. WHY??

Now there's a giant logo taking up a fifth of the vertical space, forcing me to scroll to see my shortcut icons. WHY????

Oh, and the shortcut icons are now spaced farther apart and are significantly smaller. WHY????????

I set browser.newtabpage.activity-stream.logowordmark.alwaysVisible to false but the logo is still present.

Please revert these changes. Or, if someone could provide me with some tips on how to edit the userchrome.css or whatever, that would be great.

Asked by bsolj 2 izinyanga ezidlule

Answered by ThePillenwerfer 2 izinyanga ezidlule

  • Kusonjululiwe

No audio

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I… (funda kabanzi)

I used Firefox and recently there is no audio on any of the websites I visit. I am using an ASUS laptop with Windows 11. Other browsers (Edge and Chrome) do have audio. I tried disabling all of the add-ons but it did not help. Has anyone else experienced this or have a possible solution?

Asked by nriddles 3 izinyanga ezidlule

Answered by nriddles 3 izinyanga ezidlule

  • Kusonjululiwe

Web Share API support for Firefox Desktop

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too Do you plan to include the su… (funda kabanzi)

I was wandering if Firefox Desktop will support Web Share API. You can see it's supported from all major browsers and on Firefox Mobile too

Do you plan to include the support in the near or far future?

Thanks for the great job!

Asked by nessunluogo.net 3 emasontweni adlule

Answered by TyDraniu 3 emasontweni adlule

  • Kusonjululiwe

Gah. Your tab just crashed. - tried all suggested solutions

Greetings. Please help. After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from… (funda kabanzi)

Greetings. Please help.

After Win11 update, Firefox started to just show "Gah. Your tab just crashed." I've uninstalled multiple times from MS Store and also direct from website. No luck. Safe mode works fine. My normal mode does not work even when all the addons, etc are disable. I'm a simple user with no customisations of the FF browser.

Tried new profiles, untick performance, etc.

I've even tried restore win11 update to an earlier date. Same result.

Other browsers work fine but I want to support Mozilla. I'm at the point of switching to another.

Crash IDs: bp-0dcff036-72ca-46e1-af89-caad20241126 26/11/2024, 3:50 pm View bp-37129959-b635-469c-aa2b-2f4910241126 26/11/2024, 3:50 pm View bp-809cab3e-8068-40bb-93b0-9e5750241126 26/11/2024, 3:50 pm View bp-e7a27777-15c9-42cd-8618-408230241126 26/11/2024, 3:50 pm View bp-f005a29a-9c8b-415a-8de1-5e0d30241126 26/11/2024, 3:50 pm View

Grateful for your help. Many thanks.

Asked by hpyldnuk 2 emasontweni adlule

Answered by TyDraniu 2 emasontweni adlule

  • Kusonjululiwe

Remove vertical tabs

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to… (funda kabanzi)

I updated to version 133 today and was confronted with the vertical tab bar. I did not ask for this or want it, and now I can't get rid of the side bar, in fact I seem to have just made it worse / wider. How can I get rid of this (and block it) It is just taling up space on my screen. Please help.

Asked by PETER GORDON 2 emasontweni adlule

Answered by PETER GORDON 2 emasontweni adlule

  • Kusonjululiwe

sites do not open in Firefox

Dear Sir/Madam, I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.… (funda kabanzi)

Dear Sir/Madam,

I have recently found some sites that do not open in Firefox, however, in Chrome everyhing is fine. This was one of them: https://sciendo.com/article/10.2478/jdis-2025-0002

The other one was a login page for an Admin site - that is not suitable for testing, since it contains confidential data.

Could you please check it?

Thanks, Krisztina Kőrösi

Asked by Krisztina Kőrösi 2 ezinsukwini ezidlule

Answered by jonzn4SUSE 2 ezinsukwini ezidlule

  • Kusonjululiwe

Firefox Copy/paste bug on answers.microsoft.com

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it int… (funda kabanzi)

When I'm composing a message there, and copy some text from i.e. that thread page, this thread page, a google search, etc. in the Firefox browser, and try to paste it into my message, nothing happens.

However, If I paste the item elsewhere, i.e. in my test editor, and copy it from there, then I can paste it into the answers.microsoft.com. thread message.

I initially thought this was some Microsoft site restriction, but I don't experience this in Chrome. Not only can I paste into a thread there, but I can copy something on that page and paste it into that Microsoft thread in Firefox.

So I suppose. strictly speaking, this is a pasting problem.

Here's an example of a thread there link text

Asked by noel_envode 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Kusonjululiwe

Urgent Request to Reset Mozilla Account

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication a… (funda kabanzi)

I am writing to request assistance with my Mozilla account. I am unable to access my account due to several reasons: I have lost access to the two-factor authentication app, I have lost the backup data with the 10-digit recovery key, and I no longer have any devices where I was previously logged in. I only have access to my email address.

I do not need access to the synchronized data; it would be acceptable if you delete it and allow me to register a new Mozilla account with my existing email address. Using a different email address is not an option for me.

I am in the process of transitioning away from the Google ecosystem and would like to use Mozilla's services and products. Could you please help me reset my Mozilla account so that I can register a new one with my current email address?

Thank you for your prompt attention to this matter.

Best regards, Evgeny

Asked by Evgeny 1 inyanga edlule

Answered by James 1 inyanga edlule