Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Image Display Issue with Firefox Only.

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product im… (funda kabanzi)

Hello, I'm having an issue with how Firefox is displaying images on some of our product pages. The image appears to be zoomed in which cuts off the side of the product image. The exact same product page displays completely fine when using Safari and Chrome. I cannot figure out the issue. Please see attached images.

I have tried:

modifying the about:config page prefs:

   browser.enable_automatic_image_resizing
   browser.enable_click_image_resizing 

I have also tried resetting the zoom features (Command/Conrl +/-/0).

I have also tried reinstalling firefox and running the browser without any extensions.

None of these worked. Any suggestions?

Asked by lun 1 unyaka odlule

Answered by lun 1 unyaka odlule

  • Okugcinwe kunqolobane

Print preview bug

I'm making a barcode app. When I'm trying to print it the preview just shows a black rectangle on my barcode. My barcode is an svg The code basically adds that svg to an … (funda kabanzi)

I'm making a barcode app. When I'm trying to print it the preview just shows a black rectangle on my barcode. My barcode is an svg The code basically adds that svg to an empty print window.

Asked by Khatteya Huot 1 unyaka odlule

Last reply by Khatteya Huot 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Doesn't Recognize My Webcam

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out… (funda kabanzi)

I have a Logitech Streamcam that I have been having some problems with. I noticed that Firefox stopped working with my Webcam some time ago and I can't seem to figure out why.

My webcam works fine on Chrome and using the camera app on my desktop. I hooked the webcam up to my Macbook and was able to connect to it just fine, even using Firefox.

I tested my webcam using this website: https://webcamtests.com/check When I go there I get this error message: "Could not find a web camera, however there are other media devices (like speakers or microphones). Most likely, this means that your webcam is not working properly or your browser cannot access it."

When I try to have it forcibly start the camera it gives me this error message: "NotFoundError: The object can not be found here.; DOMException".

I tried clearing the cache, running Firefox in safe mode, clearing all privacy and security settings, and reinstalling Firefox but none of it help, I also tried clearing the cache and got the same result.

Windows security settings show Firefox last accessed my webcam on 2021-11-08 and there are no access requests from Firefox since then.

Any idea of whats going on or what troubleshooting I can do from here?

Asked by Andrew Phillips 1 unyaka odlule

Last reply by Andrew Phillips 1 unyaka odlule

  • Okugcinwe kunqolobane

access to our online banking is blocked

when trying to access our online banking with servus credit union it blocks access yet we can access it using firefox on our laptop or our phones this has been going on f… (funda kabanzi)

when trying to access our online banking with servus credit union it blocks access yet we can access it using firefox on our laptop or our phones this has been going on for about a month now and I would like to get it straightened out .

Asked by llthomps 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Connectivity issue on certain websites

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare. … (funda kabanzi)

I get PR_END_OF_FILE_ERROR when trying to load certain websites. I don't use any proxy or VPN, I tried disabling DoH. Also sometimes i get 403 forbidden cloudflare.

Asked by Whyking 1 unyaka odlule

Answered by Whyking 1 unyaka odlule

  • Okugcinwe kunqolobane

can't select items in menus

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the… (funda kabanzi)

Hi - have been having an issue since 128 where I can't select items in certain menus in Firefox with the mouse. Each time I open Firefox, it works once. Subsequently, the focus in the menu is completely off from where I put my mouse, and I can't click anything. (I would upload a video, but there doesn't seem to be a way). An example of the behavior is: -hamburger menu open. Mouse is on 'Translate page', but focus is on 'save page as'.

  • This happens with both the trackpad and the mouse.
  • I don't experience this issue with other applications.
  • I can navigate some of the menu options with the keyboard. For example, in the Bookmark menu I can select Save, but not Remove bookmark.
  • I don't have any issue with the main nav bar (File, Edit, etc)

This applies to for example: Save bookmarks (cmd+d), Hamburger Menu, Update reminders, and the new Translation dialog (have attached screenshots of some affected items). I can't inspect them to see if they are all the same component that is causing the issue, because they disappear if you choose Inspect. (I'm unable to see a "Disable popup autohide" setting in my meatball menu, as described here). I also tried the steps listed [https://support.mozilla.org/en-US/que.../957538] here. Things I have tried:

  • resetting PRAM/SMC just in case it's my machine
  • disabling hardware acceleration
  • starting in safe mode
  • refreshing Firefox
  • updating to the latest version (thrice)

machine: MacBook Pro Retina, 13-inch, Mid 2014

Asked by glitter.mcsparkles 1 unyaka odlule

Last reply by glitter.mcsparkles 1 unyaka odlule

  • Okugcinwe kunqolobane

Home page (ATT/Yahoo) problem when using Firefox

ATT/Yahoo is my homepage. When reading an article on the ATT(Currently)/Yahoo homepage, there is a comments section at the end of each article. When trying to access the … (funda kabanzi)

ATT/Yahoo is my homepage. When reading an article on the ATT(Currently)/Yahoo homepage, there is a comments section at the end of each article. When trying to access the comments section, it disappears when clicked on. On other homepages (MSN, eg), it works fine. Any help would be appreciated.

Asked by Graham Sweeney 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

When starting Firefox the reopened tabs are showing old versions of the website

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs Expected: Tabs should the latest versi… (funda kabanzi)

1. Close Firefox (FF) with some tabs open 2. While FF is closed the websites are updated 3. Open Firefox, tabs reopen 4. Go to tabs

Expected: Tabs should the latest version of the website (ie the page has been refreshed)

Actual: Tabs are showing the old, previous (cached) versions of the website and not refreshing to show the latest

User has to manuall refresh each tab to see the latest version of the page

Are other people seeing this issue?

Asked by s.harbage 1 unyaka odlule

Last reply by s.harbage 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Firefox new 130 update has changed my URL bar and now stuff are missing

Dear and respected , As you can see from the screenshot i provided and as you can read from subject of this very annoying issue Firefox new 130 update has changed my URL… (funda kabanzi)

Dear and respected ,

As you can see from the screenshot i provided and as you can read from subject of this very annoying issue Firefox new 130 update has changed my URL bar and now stuff are missing to the point that links to Outlook and some other stuff that were in address bar URL because i wanted them there and now they place has been taken by namely foxovizija.blogspot.com and watchonlyfoolsandhorses.com and ajax.nl/shop just because i watched few episodes of fools and horses on that link same goes for foxovizija and browsed some items in ajax fan shop! I WANT DOES LINK GONE FROM MY URL so i can put links that i want to be in there and FF 130 address bar being populated by only the links i want to be there and stay that way! and one more thing i want to get rid of that ugly search with google thing because i don't even use google,further more once all of a sudden in FF 130 MY BROWSER IS MANAGED BY MY ORGANIZATION ? That was never there before this update ,so with all that has been said and screenshot as proof i beg you and plea on your kindness and knowledge to give me guidance how to fix this URL thing first,then how to remove THIS BROWSER IS MANAGED BY YOUR ORGANIZATION and last but not least how to block further FF updates because every new update is worse then the next and just keep pushing the whole browser down the drain ! Thank you very much for your kind,unselfish,professional and knowledgeable support in fixing up this mess

Asked by MIDDEN NOORD 1 unyaka odlule

Last reply by MIDDEN NOORD 1 unyaka odlule

  • Okugcinwe kunqolobane

Default Bookmark Folder

When I right click a tab and select Bookmark Tab, the "Location" is preselected from one of my existing bookmark folders/locations. I thought it might adapt to the most r… (funda kabanzi)

When I right click a tab and select Bookmark Tab, the "Location" is preselected from one of my existing bookmark folders/locations. I thought it might adapt to the most recent or most often selected folder; however, it seems to present the same "default" location every time I bookmark a tab - a folder I have not barely used in months. I realize I can select another folder, but it is annoying for it to select the LEAST used and my personal least favorite folder EVERY TIME, for MONTHS.

1) Is there a way to select which folder it preloads to save bookmarks to? 2) Why is it selecting THAT folder? 3) If there is no way to set a folder, is there a way to reset it or something? ANY other folder to default to would be less annoying. I do not understand why it seems "stuck" on this folder and will not preload ANY other folder from the dozens of folders.

Thanks in advance for any help!

Asked by ameliajaycen 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

loss of sound in add on extension check4change

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extensio… (funda kabanzi)

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extension and even removed and reinstalled Firefox, it was no help. I have sound in Firefox, just not while using the check4change add on extension.

How do I recover sound while using the extension?

Asked by Steve Siegler 1 unyaka odlule

Last reply by Edward Sullivan 1 unyaka odlule

  • Okugcinwe kunqolobane

New functionality question

Dear Firefox specialist, does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add-… (funda kabanzi)

Dear Firefox specialist,

does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add-ons for the most popular browser.

KR Sergii

Asked by engin5 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

one way sync

I sync between both my phone and my pc, my phone is constantly up to date on my tab syncing however my pc is constantly lagging behind by a couple of weeks. Steps taken: … (funda kabanzi)

I sync between both my phone and my pc, my phone is constantly up to date on my tab syncing however my pc is constantly lagging behind by a couple of weeks.

Steps taken: exited and reopened firefox clicked Sync Now button on the pc in both the sidebar and in the sync settings logged out of and back into my firefox account on my pc

Asked by anolan044 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Option "Open with" is grayed out on the download dialog

Hello, After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture). If I go on the settings and tell t… (funda kabanzi)

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

Asked by mdii 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

only on firefox can google meet not hear my micrphone. its been persisting for weeks and cant find solution. not the first time this has happened

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it… (funda kabanzi)

the past 4 producers have told me they cant hear me on google meet when i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch and it got fixed. now the issue is back again and its been like for probably 4 weeks now.

zero issues on google meet when i try it on google chrome. Zero issues with zoom. its only when I'm on firefox's google videochat that people cant hear my microphone. feels like a repeat issue of what happened months ago when the issue wasnt with me. it was firefox. I've written to google, I've written to firefox. They've had me try a bunch of stuff and nothing is working. Can anyone help me???? Issue persisted before I went to macOS sequoia 15.0 and still persists with latest os. Firefox 130.0.1 (64-bit). I've bee trying to find a solution for this for weeks now:

-i've gone to "allow applications to access the microphone" that looks fine -i've done a new profile, didnt work -i've cleared the cache, didnt work -i've turned off ad blocker for that page, didnt work. -i disabled extensions on firefox, that didnt work.

please help!!!!!!!

Asked by rachelcenter 1 unyaka odlule

Last reply by rachelcenter 1 unyaka odlule

  • Okugcinwe kunqolobane

Youtube and some other site not loading

Dear Firefox Support, I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully … (funda kabanzi)

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

Asked by hirendabhi1246 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't see text in search/address bar

If I want to edit a URL or type one in or just use the address bar as a search bar, the field converts to a light blue highlight as soon as I click on it. I am no longer … (funda kabanzi)

If I want to edit a URL or type one in or just use the address bar as a search bar, the field converts to a light blue highlight as soon as I click on it. I am no longer able to see what I am typing or to check what is there. No type shows up at all, even if I highlight it, though I know it is there.

The first screenshot shows what I see as soon as I click on that field. Before clicking, I will see the URL.

The second screenshot shows what happens when I try this on a new page without a URL already in the bar. After a few characters, what I'm typing appears in a little popup right below the address bar. I assume this is normal. But if I want to see or revise a URL, I am not able to see it in order to do so.

I can’t figure out how to fix this! Any ideas?

Asked by joshcoen1 1 unyaka odlule

Last reply by joshcoen1 1 unyaka odlule

  • Okugcinwe kunqolobane

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (funda kabanzi)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule