Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I ge… (funda kabanzi)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Asked by a_c_mercier 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

enable third party cookies

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies. I have been trying and googling a… (funda kabanzi)

In order to add photos to Shutterfly from google photos on Firefox, which is what Shutterfly likes, I have to enable 3rd party cookies.

I have been trying and googling and searching support for some time now. The google instructions do not come close to matching what is on the commuter. The "support" instructions are in technical computer language which I don't get.

So, please help me, but pretend you are explaining to your grandma (I may not be yours, but I am a grandma to 4 grandkids) and she's never used a computer before (I have, but I'm sick of wading through technical answers that don't match the computer and don't work).

Thanks - I hope someone helps me.

Grandma Mary

Asked by marycolbert07 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (funda kabanzi)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Facebook scrolling out of control

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, n… (funda kabanzi)

Currently @ Ver. 102.0.1 Problem remains. Since the update to 102.0 my Win10 PC has problems with the page update. When the scroll slider gets near the bottom the page, new images begin to load. This reload results in 3-15+ newly loaded Fb posts scrolling past so fast as to be invisible. I have to keep my cursor on the scroll slider and, when the loading begins, start scrolling up if I want to have any chance to easily find the last post I was reading. I have seen this behavior, grossly exaggerated, when I was viewing a video. The reload caused the viewing to pause and upwards of 15 newly loaded posts scrolled past in this rapid manner. My work requires that I am able to view pages of Facebook posts and this is now massively time-consuming and intolerable. I may have to change browsers in spite of my reluctance to do so.

Asked by Helium2 1 unyaka odlule

Last reply by Helium2 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

passwords gone after firefox refresh

today I got a message that says your Firefox is slow and it suggested refreshing it,, it also said that my info won't be affected and after it started I noticed that all … (funda kabanzi)

today I got a message that says your Firefox is slow and it suggested refreshing it,, it also said that my info won't be affected and after it started I noticed that all my saved passwords are gone!! please explain why it happened and how to resolve this issue and restore my passwords

Asked by database1111 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How can I stop Firefox from saving all downloads to my download folder?

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to conti… (funda kabanzi)

I have used Firefox for years. I am computer literate and do not like the newer approach Firefox has taken to save all downloads to my downloads folder. I have to continually go in and manually delete the files.

For instance, I have a lot of pdf forms that I have to open directly in Acrobat, those files are then duplicated and saved in my downloads. This is causing a mess for me.

This was NOT an improvement in my opinion. Is there a way to stop this???

Asked by ddb6081 1 unyaka odlule

Answered by AliceWyman 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

pdf viewer not displaying colors correctly

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare … (funda kabanzi)

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

Asked by he.jia.phy 1 unyaka odlule

Answered by he.jia.phy 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Auto reset sound volume output level

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do any… (funda kabanzi)

My OS is Pop! OS. Using 'Tidal' as a web based music streaming service and I play vids on YouTube. Every time a new song or video starts, or when I skip, rewind or do anything like that, it auto resets the volume level output in my sound settings to about 75 to 80 % of the max possible level. So basically, I have to adjust each and every new song by hand, it is infuriating. I block facebooknet in Umatrix and firebaseinstallation googleapis as well as google tag manager but nothing else. That's on Tidal, similarly I do not block essential cookies on YouTube, so I don't think that is the problem. I have a hunch that the answer is somewhere in about:config. If this is intentional, then I'm giving up hope. Thank you.

Asked by NN 1 unyaka odlule

Answered by NN 1 unyaka odlule

  • Okugcinwe kunqolobane

Java Script

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activat… (funda kabanzi)

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

Asked by DougiePh 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offli… (funda kabanzi)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 1 unyaka odlule

Answered by p12om3th3us 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Automatic download attachments

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download… (funda kabanzi)

How can I disable the annoying function of automatic download of attachments every time I access one even though I used to be able to just open them or decide to download. Tired of deleting every blasted file into recycle when I don't want this. It doesn't matter if I select "ask where to download" box is checked.

Asked by wb2yqh 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Login Screen Won't Load

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not… (funda kabanzi)

One particular website that I login to frequently in Firefox suddenly stopped opening the login screen when I click "Login." It opens in Safari and Tor browsers, but not Firefox. How do I get the login screen to appear? I have disabled enabled Pop Up Windows for this site, but it still won't load the login screen. It works in Troubleshoot mode. What does that mean and how do I get it to load the login screen in normal mode?

Asked by jmm0255 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox plugins doesn't work

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (incl… (funda kabanzi)

i had a big problem with windows 10 action center (it won't open at all) only one solution was creating new Microsoft profile and move all files from one to another (including downloads documents desktop and whole appdata folder with firefox inside included)

and theoretically all works fine. I have my firefox account, history, tabs, favorites, theme and plugins, but they have blank icons and doesn't work.

is there any way to automatically redownload and reinstall plugins?

I would like to add that I have 3 browsers (profiles) and different plugins in each.

Asked by Methosu 1 unyaka odlule

Answered by Methosu 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox v102 doesn't work with Amazon Music

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no… (funda kabanzi)

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no longer supported. Please update your browser or download our desktop player." when I try to access. I've deleted all cookies and history. I've tried with no add-ons (safe mode). Nothing seems to help. I'm running Windows 10 (64bit) build 19044 on a Thinkpad with 16GB RAM and 1TB SSD.

Amazon music works fine with any chromium browser. Is this another big-tech effort to clear out their competitors? I'm not going to download any application from these big-tech overloards!

Thanks,

Asked by Bill 1 unyaka odlule

Answered by Bill 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Background inactivity

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab… (funda kabanzi)

Hello i've been having some problems on the latest software of yours i'm most of the time watching livestreams but from update v.100 of your software it became weird tab suspends after some in activity which is a problem for me

i found a solution through ABOUT:CONFIG and disabled these 3 for videos 1 - media.suspend-bkgnd-video.enabled 2 - media.resume-bkgnd-video-on-tabhover 3 - browser.tabs.unloadOnLowMemory

for videos and live streams it was good it didn't suspend but my problem now since update v.102 is that video plays but the CHAT stops and doesn't reload until i reopen firefox to the front of my programs

although it is runnning in the background and NOT MINIMIZED

even when the live stream has some lags and re-buffer it doesn't rebuffer or refresh the page to reconnect to the live stream until i force my firefox in front of my programs or games and again it was not minimized

if there is an option in the about:config to change this please tell me i'm already losing my mind as i missed one of my friends live stream because of that suspension

thank in advance

Asked by MegaDooOooM 1 unyaka odlule

Answered by MegaDooOooM 1 unyaka odlule

  • Okugcinwe kunqolobane

safe search

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. … (funda kabanzi)

Hello to all members of Firefox team. In the place we live, the ISPs all turned on safe search mode for users without their satisfaction. All we can do is turn that off. But in the Firefox we can't do that. Please let us know how to turn it off with a Firefix to Firefox.

Asked by mojtaba.abdi.khas 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

yahoo.com e-mail account

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail… (funda kabanzi)

logged in my yahoo.com e-mail account today and it will not open: box opens and message is : Secure Connection Failed An error occurred during a connection to mail.yahoo.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. can anyone one help, thanks

Asked by pdtribe 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Used to be able to move the tabs around; now can't move them anymore

I used to be able to move my tabs around in Firefox, but now they've become "fixed" in position when I open them. I verified in the Help Files that one can "Change the or… (funda kabanzi)

I used to be able to move my tabs around in Firefox, but now they've become "fixed" in position when I open them. I verified in the Help Files that one can "Change the order of tabs To move a tab to a different position on the tab strip, just drag it there using your mouse", but now I can't seem to do that. What do I need to do to restore ability to move the tabs around? Using Windows 10, , and recently in the last week Firefox updated itself while the laptop was "sleep"ing to Firefox Version 102.0.1 (64-bit). Thank you. ~ SR

Asked by Susan R. 1 unyaka odlule

Answered by Susan R. 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

How to modify the default dark theme?

How to modify the default dark theme? e.g. where can I find dark theme files to create a new theme starting from the dark theme? I've tried using Firefox Color, but the… (funda kabanzi)

How to modify the default dark theme?

e.g. where can I find dark theme files to create a new theme starting from the dark theme?

I've tried using Firefox Color, but there is no option to start from the default dark theme. Also, it seems that there are only a few options to customize using Firefox Color.

I cannot find theme files in ./AppData/Roaming/Mozzila/Firefox/

Asked by RAR 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule