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Bookmarks have disappeared after Firefox update

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thin… (funda kabanzi)

Firefox prompted me to update. I did. Then I only had two choices: exit or create a new profile, and since exit did nothing but close the program, I did the second thing. Now all of my bookmarks are gone - that I rely on for work. I need specific step-by-step instructions on how to get those back. I looked through several of the FAQs on this and none where helpful. I did not have a Firefox folder put on my desktop. Losing these bookmarks will be a major issue. Please help!

Asked by ctfox001 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How to do multi-line Bookmarks bar after 84-update?

Hi all! How to do multi-line Bookmarks bar after 84-update? All code from userChrome.css that working on 83 update and has 3 working lines was crashed after 84, and bookm… (funda kabanzi)

Hi all!

How to do multi-line Bookmarks bar after 84-update?

All code from userChrome.css that working on 83 update and has 3 working lines was crashed after 84, and bookmarks bar have only 1 line now(

Any body know how to fix it?

ps: sorry for bad english)

Asked by Tim 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Dashlane extension not found to download on Firefox.

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When … (funda kabanzi)

Dashlane Password Manager has been working as an extension on Firefox on my Acer Aspire E5-571 laptop, but for an unknown reason it has disappeared from my toolbar. When searching for 'Dashlane' on the Firefox browser to install the extension on my browser, nothing relating to 'Dashlane' can be foound.

Asked by John Wheal-Jones 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox is persistently putting downloads in the wrong location (1-16-21)

I am currently on Firefox 84.0 on Windows 10. Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local &… (funda kabanzi)

I am currently on Firefox 84.0 on Windows 10.

Every time I download any type of file, Firefox puts the file inside of (C:) > Users > tmmor > AppData > Local > Temp. This is extremely frustrating because I have to manually move the files to my 'Downloads' folder every time I download a new file. I have changed my settings numerous times. In Options > General > Files and applications. I have selected the "Save files to" and I have changed it to many different locations and my files still end up in (C:) > Users > tmmor > AppData > Local >Temp. I have even resorted to selecting the setting "Always ask you where to save files." After closing and reopening the browser, I try to download something and Firefox never prompts me to select a download location (Contrary to my settings). Firefox just automatically downloads the file and puts it in (C:) > Users > tmmor > AppData > Local > Temp.

After looking for solutions online I have went into "about:config" and I found out that "browser.download.dir" was already set to "C:\Users\tmmor\Downloads" (My intended location) and "browser.download.lastDir" was already set to the same location. I have also set "browser.download.useDownloadsDir" from false to true. Firefox still puts my downloads into (C:) > Users > tmmor > AppData > Local > Temp.

I am also the administrator on my device. I am not aware of any windows settings that are blocking Firefox from putting my downloads into my "Downloads" folder. Microsoft Edge and Google Chrome put my downloads into my "Downloads" folder every single time I download something, why cant Firefox do the same?

I also do not believe that any of my extensions or plug-in's are causing this issue, I have very few extensions and plug-in's.

Firefox is persistent at saving my downloads to (C:) > Users > tmmor > AppData > Local > Temp. I have never gotten Firefox to save my downloads to my intended location (The downloads folder). Can anyone please instruct me how to resolve this issue. This is my last resort to solving this problem, nothing has worked for me. Thank you for your time, this experience has been stressful for me.

Asked by Timothy Morgan 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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YouTube not working properly on Firefox

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected fro… (funda kabanzi)

Been having this issue for the last few weeks where Firefox just won't load YouTube properly. In particular, livestreams won't play, chat always show as "disconnected from chat" and I can't even access the profile menu (clicking on my profile pic on the top left just shows a loading icon forever).

Tried the following without any luck: 1. Safemode 2. Clearing all cache 3. Refresh firefox (When I first did a refresh, it started working again, then I went to sleep and the next morning the same problem is back again)

Any help would be much appreciated.

Asked by Nekonron 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Links suddenly not opening in a new tab (since last update?)

Hi. I've been using Firefox for Mac for ages and when clicking on a link, it would open the page in a new tab. However, since the last update (84.0.2 (64-bit)) when I cl… (funda kabanzi)

Hi. I've been using Firefox for Mac for ages and when clicking on a link, it would open the page in a new tab.

However, since the last update (84.0.2 (64-bit)) when I click on a link it opens it in the same tab.

I've checked options in "preferences" and can't find any option other than "open links in tabs instead of new windows".

I have also gone into "about:config" and checked the "browser.link.open_newwindow" which is correctly marked 3 (tabs).

I've disabled all add-ons but this did not solve the problem. :(

I'd appreciate any help ;) Thanks

Asked by nee_m_d 1 unyaka odlule

Answered by Scribe 1 unyaka odlule

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Toolbar text size.

Hi, I am setting up a laptop for my wife to replace her old one. I have installed Firefox and found that although the main body text is the correct size, the text on the… (funda kabanzi)

Hi, I am setting up a laptop for my wife to replace her old one. I have installed Firefox and found that although the main body text is the correct size, the text on the toolbars is very small compared to her old one. How can I increase the toolbar font size without altering the main body. Thank you, Andrew

Asked by andrewdpeters 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Does Firefox support .mp4 video?

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US I find "AAC and H.264/MPEG-… (funda kabanzi)

On page https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox?redirectslug=viewing-html5-audio-and-video&redirectlocale=en-US

I find "AAC and H.264/MPEG-4 AVC are patented audio/video compression formats. They can be viewed in Firefox using built-in OS libraries (so neither Mozilla nor you need to pay a fee) if embedded in the MP4 container format (.mp4, .m4a, .m4p, .m4b, .m4r, .m4v file types)."

But when I create an HTML page with the following HTML5 code:

<!DOCTYPE html>
<html>
<body>
</body>
This is a test of video.
<video src="C:/MyVideoFile.mp4" controls>
</video>
</html>

I get the error "No video with supported format and MIME type found". Does Firefox in fact support .mp4 video? If so, what changes do I need to make in the HTML?

Asked by WoodyFF 1 unyaka odlule

Answered by WoodyFF 1 unyaka odlule

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Firefox Keeps Changing File Extensions for 'Odd' File Type

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost eve… (funda kabanzi)

Like I said in the title, Firefox keeps changing the file extension for 'odd' file type when downloading them. I say 'Odd' because I download this type of file almost every day. They're a .ts4script file type, which is a file type for modding The Sims 4. Up until today they were downloading just fine, but now firefox keeps changing them into .zip files.

While this slightly makes sense as a .ts4script IS a zipped up file that contains python files it's very annoying to have to manually change the file type after downloading more than a few at the same time...

Is there maybe a setting I may have accidentally changed or something?

Asked by dewdrp 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Link to .docx files no more opened by MS Word

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, cl… (funda kabanzi)

Hello, we have a CVS repository which can be browsed using viewvc. In this repository there are some .docx files which are MS Word documents. Until about one week ago, clicking on such a link brought up a dialog asking what Firefox should do with this file. One of the options is to open it with Word (see image 'ChooseWord').

But now this is no longer possible. I believe it vanished in the course of the automatic Firefox updates. Now the dialog looks like in the attached image 'NoWord'.

How can I restore the old behaviour?

Thanks, gernot

Asked by gkerschb 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Videos playing slow

Hello! On a certain adult website, all the videos play verrrry slooooly. YouTube videos play fine. And this certain site works fine when I try it with Chrome. I recently … (funda kabanzi)

Hello! On a certain adult website, all the videos play verrrry slooooly. YouTube videos play fine. And this certain site works fine when I try it with Chrome. I recently added a bunch of adblockers like Ghostery and Adblocker plus and Badger and Decentraleyes and HTPPS Everywhere. Is the problem with one of these? What can I do to get the videos to play at full speed?

Thanks in advance!

John

Asked by yohejohn 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Garbled Text on Websites

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few min… (funda kabanzi)

Attached is a sample of how web pages display. These can either initially display this way or, as in this example, the page opened correctly, I stepped away for a few minutes and when I viewed the page again it looked like the example. I can have a page open and it is displaying correctly, then open a new tab and go to a different site and the text will look like the example.

I have cleared the cache, dumped all the cookies. Restarting the browser (I do this many times a day) will fix the current page but eventually another page will display like this.

I running version 84.0.2 64bit on a Mac Pro Mojave. I don't have this problem with other browsers like Chrome or Safari. I never see it on my Windows 10 system.

Asked by MrBBPrinter 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Can't use Firefox to access my bank account

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG a… (funda kabanzi)

For the first time after 10 years, I can no longer access my PNC bank account using Firefox V84.0.2. This problem started just this Sunday Jan 24, 2021. I am using AVG and the Defender firewall. When I try to enter my account PNC tells me that it cannot find the code and tells me to use another browser like Chrome or Internet Explorer which I don't want to do. PNC tell me to contact Firefox as, "It is not their problem." But so far I have found nothing in Firefox to solve the issue whatever is causing it. I need help as I would rather not change browsers.

I have restarted my PC, checked and restarted AVG, checked the troubleshooting program, and reinstalled Firefox, but nothing seems to correct the problem. So where do I go from here?

Asked by Warp on Fire 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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"Reload page" button has disappeared

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone… (funda kabanzi)

After installing Firefox 84.0 (Mac), I no longer see the circular "reload page" tool on the address bar. Is this something I did, or has it really gone away? If it's gone, how do I force a page reload? If I screwed something up, any idea how I can unscrew it ;) ?

Asked by BSquared 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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"For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." message.

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it… (funda kabanzi)

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it's been there for more than a couple of days, so it must have been added by a recent update. I already have my bookmarks available just fine, so is there a way to get rid of the message? Thanks!

Asked by Archdevil155 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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DRM content won't play

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy. I have run this website (https://www.jeffersonscher.com/sumo/htm… (funda kabanzi)

After installing the DRM content through the browser I still cannot play any videos on Netflix or Udemy.

I have run this website (https://www.jeffersonscher.com/sumo/html5-video.html) from previous answers to check and the results are attached to the question.

I have also checked media.eme.enabled and it is set to true.

I am very much puzzled by this.

Asked by Alex 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Status bar or ANY way to view link URLs

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status ba… (funda kabanzi)

I should not have to ask this, but somehow this essential feature has been removed *again*. How in the world do we view the URLs of links in Windows 10 now? The status bar has been totally disappeared, and although there are a number of add-ons, so many of them are about other kinds of status, or only show the URL in limited circumstances, that I'm having trouble figuring out which ones offer the basic view-URL-on-hover. Does anyone have recommendations?

Even better, who can explain why it's a good idea to make it hard for users to see this absolutely vital information? If security is important then it's important to make it easy for users to see where links go before clicking on them. Full stop. And even if the web were somehow magically totally safe, people don't want to waste their time and bandwidth playing guessing games. We want to know what something is before we bother to open it up. Why is that so very hard to understand?????

Asked by fastauntie1 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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TLS 1.0 and TLS 1.1 support

Dear support team, hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but … (funda kabanzi)

Dear support team,

hope you are well in these difficult times. My question concerns the support of TLS 1.0 and 1.1. I have a rather old Netgear NAS within my network but it runs quite well. Access to it's web site requires one of the above TLS versions. Netgear has discontinued support for this device. I have found some web content which describes changing the TLS version in "about:config" of FireFox. Changing this parameter worked well already.

How long will Mozilla provide these configuration parameters "security.tls.version.max" and "security.tls.version.min" in "about:config"? If ending availability of older TLS versions in FireFox, I will not be able to run my NAS any more - a very expensive consequence I think (NAS migration).

Thanks a lot in advance, stay safe

Guenther Gredy

Asked by guenther.gredy 1 unyaka odlule

Last reply by guenther.gredy 1 unyaka odlule

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Dragon NaturallySpeaking add on for Foxfire

I am disabled and cannot type, and colleges 100% online this year because of CovId 19. When I tried to download the add-on for Dragon naturally speaking the program I use… (funda kabanzi)

I am disabled and cannot type, and colleges 100% online this year because of CovId 19. When I tried to download the add-on for Dragon naturally speaking the program I use to write Foxfire says that it appears to be corrupted and will not allow me to download it. I know it's not corrupted because I have downloaded it from the same site for chrome. Can anybody tell me how to get around this problem? My sincerest thanks Kevin Arthur Cleveland

Asked by Kevin 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Menu Font Size

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor. I found a fix for this same problem in Th… (funda kabanzi)

I am using Firefox 84.0.2 (64-bit) on Win 10 Pro and the menu font size and toolbar icons are minuscule, even on my 32" monitor.

I found a fix for this same problem in Thunderbird, but I don't see any way to make the menu fonts and toolbar icons bigger in Firefox. This has nothing to do with web sites, just the menu/bookmarks, toolbar icons, etc.

Thank you.

Asked by Bogey62 1 unyaka odlule

Answered by cor-el 1 unyaka odlule