Lost Amazon in search box options -

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear. If I install an older version will it be ok. Wh… (funda kabanzi)

I can't get Amazon back as a search option Bing is one of the search options selected in search settings, doesn't appear.

If I install an older version will it be ok. Why do they keep installing new updates which cause issues with the one I am using. I installed Opera and will give it a try. Firefox keeps changing things that work.'bold text'

Asked by bobbee25 3 emasontweni adlule

Last reply by cor-el 3 amahora adlule

  • Okugcinwe kunqolobane

Where are saved passwords stored in firefox 117 on Mac OS?

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and … (funda kabanzi)

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

Asked by hzm780 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Start of Firefox is slow. Startup-Time between 35 seconds and 2 Minutes

Hello, the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after… (funda kabanzi)

Hello,

the Startup of our Firefox is slow on some Machines. With Developer-Tools enabled we don´t see any activity in the Network Tab until the Page starts to Load after 35 - 120 seconds.

What we did to determine the Problem so far:

  • disabled Anti-Vir
  • Disabled VPN-Client and tried connection via LTE-Hotspot to bypass company Network and Firewall
  • Changed DNS to 8.8.8.8 and 9.9.9.9
  • Deleted Cache
  • Changed Startup-Page
  • Disabled Secure DNS in Firefox Settings
  • Disabled all GPOs on Workstation and deleted policies.json so no Policies got applyed
  • deleted Startup-Cache and enabled secure-start in about:support
  • reinstalled Firefox
  • changed from up to date ESR to latest Release
  • Users Temp and Windwos-Temp deleted

No Problems on another similar Workstation with same Firefox Release.

I wonder if there is any startup-debugging capability.

Asked by Crofex 3 ezinsukwini ezidlule

Last reply by Crofex 2 ezinsukwini ezidlule

  • Kusonjululiwe

No support of 64bit PKCS#11 drivers for signing devices (i.e. smart cards) on 64bit Firefox

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers – Firefox 122.0 (64-bit) – Windows 11 Pro 6… (funda kabanzi)

Hi, this is the same issue as as described here for Mozilla Thunderbird: 64bit Thunderbird issues with 64bit PKCS#11 drivers

– Firefox 122.0 (64-bit) – Windows 11 Pro 64bit (– Thunderbird 64bit)

Even though, I use a 64bit version of Firefox, it is not able to load any 64bit PKCS#11 module for security devices. Tried on several different PCs and several different 64bit PKCS#11 drivers for different smart cards.

When I try to load e.g. C:\Windows\SysWOW64\eop2v1czep11.dll for the Czech eID, it returns "Unable to add module". When I do the same from C:\Windows\System32\eop2v1czep11.dll, it works.

The issue is that some issuers of qualified and commercial certificates (like e.g. Komerční banka) do not issue a 32bit version of PKCS#11 drivers for their smart cards anymore and the only driver available is C:\Windows\SysWOW64\mopkcs11.dll, which cannot be loaded by Firefox or Thunderbird either.

I don't see a problem in implementing the support for 64bit PKCS drivers in a 64bit browser and a 64bit email client. And if it does have the support, then there is something wrong going on.

Asked by kralpatr 1 inyanga edlule

Answered by kralpatr 1 inyanga edlule

Download status bar missing / unavailable

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned. I spent 30 minutes attempting to downloa… (funda kabanzi)

The removal of the download status bar at the bottom of the browser is a major UI failure and this feature needs to be returned.

I spent 30 minutes attempting to download/extract a settings file from an Addon until I noticed that Firefox was silently downloading it to my Downloads folder without any notification that it had started or completed.

The download bar was a known solution for this; The bar itself did not obscure the current webpage, provided immediate feedback on download initiation, progress, and completion. Provided quick access to open the file(s) or find options about the file(s), and the download bar could be dismissed quickly if the vertical page space was required/desired.

The hidden download tray is a horrible design idea, makes it difficult to see if your downloads have started successfully, when they have completed, and how to access them. Additionally, the introduction of 'hint' popups to support this feature actively obscure the webpage you're viewing, making them dramatically worse than the download bar, which left the page completely usable and only required a few pixels of height at the bottom.

This is a major design flaw.

Asked by nathan 2 izinyanga ezidlule

Last reply by zeroknight 2 izinyanga ezidlule

Can't sign into my navy federal credit union account

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don'… (funda kabanzi)

Every time firefox has updated this year it prevents me from signing into my Navy federal credit union account. I get the following error message; Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/mfa.fcc" on this server.

Reference #18.82b3417.1697332724.50b30aec

I have had to turn off the ad blockers in the past and delete all the history including sign ins to get it to work again. This update I again went through all of that and also tried turning off every extension, turning off firefox tracking blocker and even reset the network setting to no proxy. Nothing works. Will I have to go back to using the google spyware browser just so I can do my banking? Or can this problem finally be fixed? If firefox worked with NFCU forten years prior without any difficulty I don't know why it cant be fixed.

Asked by mrsmelser 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

  • Kusonjululiwe

How to Widen Firefox Vertical-Scroll-Bars on Windows-11 Laptop?

On my Windows-11 Laptop, the Vertical-Scroll-Bars in Firefox are too narrow for me to use comfortably. I am struggling with the Touch-Pad, Mouse Pointers, causing the fr… (funda kabanzi)

On my Windows-11 Laptop, the Vertical-Scroll-Bars in Firefox are too narrow for me to use comfortably. I am struggling with the Touch-Pad, Mouse Pointers, causing the frequently needed act of Scrolling to become a dreaded ordeal? If someone would provide clear and concise instruction on how to make the Vertical-Scroll-Bars the Classic Width of old, it would be greatly appreciated. Thank you! lg

Asked by LG3 5 ezinsukwini ezidlule

Answered by cor-el 4 ezinsukwini ezidlule

  • Kusonjululiwe

honey shopping app - drop down boxes wont open

If i am on amazon for example and an item has more than 1 option, Honey presents drop down selection box so you can choose which one to drop list The issue is the drop d… (funda kabanzi)

If i am on amazon for example and an item has more than 1 option, Honey presents drop down selection box so you can choose which one to drop list The issue is the drop down box never opens when you click on it, doesn't matter where on it you click, it wont open. I have cleared cache, reinstalled honey and nothing helps. I have multiple desktop pc's all running tumbleweed and they all have this issue. If i load Chromium that works ok, but i use Firefox and not Chromium. I'm using openSuse Tumbleweed (latest update).

Asked by Cat22 2 izinyanga ezidlule

Answered by Cat22 2 izinyanga ezidlule

  • Kusonjululiwe

Exclude timezone from fingerprint protection

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezon… (funda kabanzi)

Hello, i have the issue that times are displayed in UTC as long I have enabled fingerprint protection. Is there a way to exclude time zones or to manually set the timezone I want?

I found this in about:config: privacy.fingerprintingProtection.overrides: string

Can I override the settings for the timezone?

Asked by mad-model 5 izinyanga ezidlule

Answered by zeroknight 5 izinyanga ezidlule

Why has Autofill forgotten my credit card?

For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. I… (funda kabanzi)

For perhaps a year I have been using Autofill to input my credit card details when buying online, but suddenly Firefox has forgotten that I had saved a payment method. Is this a recognised fault? I'm now reluctant to input them again as I don't know where they have gone!

Asked by Bill Welland 1 isonto elidlule

Last reply by Bill Welland 1 isonto elidlule

Startup - previously opened windows

Hello, Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows… (funda kabanzi)

Hello,

Why doesn't "open previous windows" work? It can't be checked off in settings. It seems other people have this problem. Are there any fixes? I have a Windows computer with Windows 11. It works on my Android phone, but not on my desktop.

Thank you, Tom

Asked by Tom 3 ezinsukwini ezidlule

Last reply by jscher2000 - Support Volunteer 1 usuku oludlule

www.homedepot.com

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won'… (funda kabanzi)

I've been using Firefox for the past two years. I go onto www.homedepot.com all the time. Every day, multiple times a day. All the sudden over the past two weeks, it won't load my bookmark. I type it in manually, it doesn't work. I clear cache, history and restart browser. No luck. I restart computer, still an issue. I go into 'private window', kind of loads and then all the sudden freezes. I use Chrome and it works no problem. Then I search the Firefox support forum to find that multiple other people have had this issue over the past five years.

I mean wow, I use Home Depot to buy materials for work plus a credit card account and then to just have it not work anymore on this browser for no apparent reason is crazy. Then to not be able to contact anyone at Firefox regarding the issue is also crazy.

I mean it's fucking homedepot. I know like 10 years ago there was a data breach with them so maybe firefox is protecting itself from them? But then just have a message pop up saying you can't access the site on firefox. No problem. But to have it be so open ended and a continuous problem over years. That's just dumb. How can I trust Firefox with my information and data if I can't even access a basic site with no recourse for solution or understanding or help?

Asked by d3sm0nd 1 inyanga edlule

Last reply by zeroknight 1 inyanga edlule

Unable to open live chat support with Express vpn

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version … (funda kabanzi)

I use Express VPN whenever I'm on the computer. I have used Firefox as my browser and DuckDuckGo as my search engine. Just recently, I went to install the latest version of vpn and had issues. Went to their support page: https://www.expressvpn.com/support/ and could not access their Live help (messaging)? If I use another browser, say Chrome, and go to the same support page, I CAN use the Live help messaging section. This peoblem happens on my Desktop and also my laptop. When using my iphone, i don't have this issue. Can you Help?

Asked by crusin50 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Websites not keeping me signed in

Hello, When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use oth… (funda kabanzi)

Hello,

When I sign in to new websites, they never do keep me logged in. I noticed this problem is present only for services that are working for my friends, that use other browsers, so they can keep users signed in. For the websites that I had been logged in before it stopped working, I'm still signed in and I can enjoy not having to log in every time.

I believe it all started happening when I cleared my cookies once, around half a year ago.

I did however check my settings, and I don't have selected option, that clears cookies after each browser session. My password saving feature works as well.

Asked by bartlomiej.treska 3 emasontweni adlule

Last reply by jscher2000 - Support Volunteer 2 emasontweni adlule

Virtual webcam in firefox

Hello everyone :) I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio) I found where t… (funda kabanzi)

Hello everyone :)

I would like Firefox to use my virtual webcam stream (Nvidia broadcast) by default instead of the hardware webcam (logitech brio)

I found where to control the site permissions for the microphone, the webcam, but unfortunately, it does not allow you to choose the default stream

I use Firefox to do teleconsultation as a doctor, and the web interface that I use always goes to the hardware webcam instead of using Nvidia broadcast which would allow me to hide the background

Is there a way to tell Firefox, or Windows 10, to never broadcast the hardware stream but to always use the virtual stream?

Thank you so much !

Asked by Mohammed Yahyaoui 5 izinyanga ezidlule

Last reply by Dropa 5 izinyanga ezidlule

  • Kusonjululiwe

Firefox Hangs Upon Launch, Cannot Connect to any Websites (Mac Sonoma)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarte… (funda kabanzi)

On Mac OS 14.4 Firefox hangs on launch and crashes, requiring "Force Quit" when I try to Refresh or Troubleshoot. Uninstalled and reinstalled multiple times, and restarted computer several times. Have spent several hours trying multiple community suggestions to now avail.

I am not a programmer, but am able to follow instructions. I clearly need someone to hold my hand and walk me through the solution. (I even checked out the Kaspersky suggestion, but cannot install it because Firefox cannot connect to the Internet.)

I have downloaded and saved "Raw Data.docx" and "Application Basics tex.docx" from one of the crash reports.

P.S. On this question form Firefox guessed that my operation system was Mac OS x 10_15_7, but it is 14.4

Julian

Asked by julian.donahue 5 ezinsukwini ezidlule

Answered by jscher2000 - Support Volunteer 3 ezinsukwini ezidlule

  • Kusonjululiwe

Access Denied You Don't Have Permission to Access *** on This Server

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Saf… (funda kabanzi)

I am trying to sign into my bank accounts per usual this week and am encountering the above issue. I feel like I have tried everything. I can sign into the account on Safari, Microsoft Edge, or the on phone app just fine. I did not have this issue last week. To date I have tried: 1. Clearing cookies and cache 2. Forgetting the website 3. Turning off all addons/plugins 4. Changing theme 5. Uninstalling and reinstalling FireFox 6. Refreshing FireFox 7. Turning off fingerprinting 8. I do not use a VPN 9. Tried using incognito mode 10. Tried using safe mode

Please help. This is so frustrating. It is not on the bank's end as others can sign into their account just fine from Mozilla Firefox. It is not a computer issue, because I cannot sign in on either my laptop or my computer. I do have my browsers synced across machines, but I have tried logging out and signing in again to no avail.

Asked by JLM 3 izinyanga ezidlule

Answered by zeroknight 3 izinyanga ezidlule

  • Kusonjululiwe

Firefox Update 124.0.1 has deleted all my Bookmarks and History - can I get them back?

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct pro… (funda kabanzi)

My Firefox Browser on (Windows 11) updated on 23rd March 2024. Now my History and Bookmarks have been deleted (but not cookies for some reason). yes, it is my correct profile as I checked the dates and also double checked it against a backup I made 2 weeks ago.

Have included an image of my 'more troubleshooting information' details - I'm sure this is supposed to have more data on the page?

If there is no way to recover my hisotry and bookmarks, I see there in my profile folder is a 'bookmarksbackup' folder which contains .jsonlz4 files, one of which was saved on the 21st March 2024. I know book marks are .json files, can anyone tell me how to turn a .jsonlz4 file to a .json?

[Oh, I pressed to add here my 'troubleshooting information' as directed by this forum page and it said it couldn't automatically do it, and when I pressed 'manual', it opened that over this page and so when I pressed 'back' it had naturally deleted this post so I've had to retype everything from memory, thanks so much Mozilla for that. How about a warning that this will happen?]

Asked by cetaceus1 4 ezinsukwini ezidlule

Answered by cetaceus1 3 ezinsukwini ezidlule