- Okugcinwe kunqolobane
Have been trying to overcome/identify issues using Ancestry.Com with Firefox
I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com. Most of the system works fine , except f… (funda kabanzi)
I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.
Most of the system works fine , except for their internal mail system and graphics.
When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.
When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.
I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).
Looking for a way to problem solve etc to rule out issues.
BTW Ancestry recommends the use of Firefox as the browser of choice.
regards
Jim