I-Firefox Community Forum

Is there some way to open all tabs on a synced device. I have the list of tabs showing in the sidebar. However, the instruction: "While viewing synced tabs in Sidebar, right clicking on device name allows you to open all tabs from a device at once." does not work. Right clicking does nothing. Version 147.0.2 (64-bit) in Windows 11. Thank you.

Hi Yesterday I replaced my computer. I'm trying to sync my account data, but unfortunately, nothing is syncing. I have all the data selected for syncing (bookmarks, history, etc.), and the logs in about:sync-log are empty. It looks like the data from your server has been cleared. Firefox is freshly installed. Please help.

Dear Firefox Support Team,

After reinstalling Firefox and logging into my account, my saved passwords, bookmarks, and other data have not synced and are missing.

I have confirmed I'm using the correct account and that sync is enabled for all data types.

Please advise on how I can recover my information. Thank you for your assistance.

Sincerely

New computer. Cannot import bookmarks or passwords. cannot save bookmarks or passwords. Will be forced against my will to use Microsoft. Sync won't easily connect old computer to new. Only computer to phone. Help ! old win 10 new win 11

Hello, my old laptop broke. I bought a new one, installed Firefox, and signed into my Firefox account. My add-ons synced, but my passwords and bookmarks are gone. I can't access the old laptop now. Is there a way to fix this without a backup file? Or are add-ons the most I can get? Both devices have been added to the devices in the Firefox account.

During the last desktop update I lost all of my bookmarks. I’ve tried to sync between my iPhone and desktop but when I finally got paired nothing happened with the sync from my phone to desktop

Dear Firefox China Team, After reinstalling Windows on 2025-07-22 and installing I signed in with the same Firefox Account (this one). Unfortunately: • No bookmarks, passwords, history or extensions were restored. • I believe “Sync” was enabled before the reinstall with all data types selected. • The UI only shows “Syncing…” but no data appears. Please help:

   Check whether any sync data exists for this UID.
   • If yes, explain why it is not downloading and provide recovery steps.
   • If no, supply official evidence (e.g., server-side log) showing zero data.
   If my data (bookmarks, logins.json/key4.db, form history, add-ons) is on your servers, kindly export it to me in an encrypted archive or provide a temporary secure download link.
   Advise how to prevent this “appears-to-be-synced but actually not” scenario in the future (mandatory manual backup, verification methods, etc.).

Troubleshooting already done: – Confirmed same account, same email. – Reset services.sync.* prefs to default. – Manually triggered sync; about:sync-log shows no error codes. – Created a fresh profile; still empty. Please reply at your earliest convenience so I can continue using Firefox with confidence. I am ready to provide Sync ID or any logs you need. Best regards,

I made sure to sign in and hit sync on my browser prior to moving over to my new computer. I've logged in on my new computer and manually hit the sync button but my passwords and bookmarks are not populating.

I've been using Firefox for 15 years and since syncing has been available, all my tabs and favorites have been saved. Yesterday I saved new windows 10 and when I log in to mozzila, there's nothing?

I had a previous account with firefox on a different computer and attempted to login on a new one, but once i logged in none of my passwords or data transferred even though it was the same account, just curious if there’s any way i can get my info onto my new computer besides using a sync key or manually importing it

My bookmarks on my laptop has lost 90% of my bookmarks. I try to sync with my PC but nothing happens and the laptop remains the same. I've tried closing the browser and logout and login again but nothing changes. I've turn of the laptop and turning on still nothing. How can I be log in and see a different layout, it doesn't make any sense. The only thing I have change on this laptop is down loaded a new version of CClean. Which I have already done the day before on my PC. I've attached a copy of both screens 743 is from my PC and the other 534 is from my laptop.

All my saved passwords are missing. I am synced and logged into an Android phone. I usually use an iphone but have not checked syncing there yet, or on a computer/laptop.

My account won't sync my old passwords and browser history. I recently reinstalled windows and when I tried to sign in to my mozilla account my data wasn't there.

I have finished my setup. But it keeps saying "finish setup" in the upper right corner of the browser. I have completed all the steps. I want to sync this desktop to my mozilla account. What do I do?

The subject says it all. The "tabs from other devices" are a) Shown as a long flat list of links, not in their individual tabs, which is disappointing b) right click does nothing - doesn't open them as advertised

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

I have profiles on desktop , i had enabled sync in all profiles when the feature was first introduced. the account icon always showed that it is syncing , but in the sync tab , no visited tab list appears of any profile in both the desktop .,, i installed firefox on the android today to check synchronization but its tabs never show in desktop profile and the android tells last synchronization never....neither the desktop tabs appear in android history

How can I transfer open tabs from my old computer to my new one? Syncing is enabled, and the sync tabs checkbox is checked, but the tabs aren't syncing on the new device. I also couldn't find any separate function to load tabs.