Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Lost all Data

So.... I ended up getting a new laptop and I signed in on my mozilla account and it turns out I have lost everysingle bookmarks/saved stuff / passwords etc.... Now... t… (funda kabanzi)

So.... I ended up getting a new laptop and I signed in on my mozilla account and it turns out I have lost everysingle bookmarks/saved stuff / passwords etc....


Now... the thing is I do not have my old laptop anymore cause it doesn't even turn on.. I did not make a backup cause I thought all this information is saved online...

What do I do now to get my old stuff back???

Thank you

Asked by valiarehman 8 izinyanga ezidlule

Last reply by jonzn4SUSE 8 izinyanga ezidlule

  • Okugcinwe kunqolobane

Open zen browser on same account with different laptops & how to import zen browser to different laptops/accounts

I use Zen Browser and I feel very satisfied with its features and stability, although there are still shortcomings, but nothing compared to all the advantages. Here I wan… (funda kabanzi)

I use Zen Browser and I feel very satisfied with its features and stability, although there are still shortcomings, but nothing compared to all the advantages. Here I want to ask about how to open zen browser with the same account but both on different laptops and display all both workspace and container tabs with the same settings? if not, then tell me to import from laptop 1 to laptop 2 for zen browser data?

Translated with DeepL.com (free version)

Asked by Muhammad Rouf 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Lost all tabs after factory reset on phone

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way… (funda kabanzi)

Recently had to get my phone repaired and did a backup beforehand (and Firefox sync was on) but when I restored my data Firefox was empty, all tabs gone. Is there any way to get them back? And if not, any way to prevent this in the future? (I did look into my history, there are no previous tabs closed)

Thank you in advance!

Asked by asgn98 7 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

syncing with work pc

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc … (funda kabanzi)

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Asked by onezed 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

synced tabs disappeared

Synced Tabs from other device did show till yesterday but no longer showing It just says "connect another device" My other device had to be 'factory reset' but that was… (funda kabanzi)

Synced Tabs from other device did show till yesterday but no longer showing

It just says "connect another device"

My other device had to be 'factory reset' but that was some time ago (nearly a month) and the tabs from it were still showing till yesterday in my main device, Now they've disappeared, is there a way to get those tabs back??

I read somewhere that those tabs are maybe on the Firefox server, is there a way to access those???

Asked by AT 1 unyaka odlule

Answered by AT 1 unyaka odlule

  • Okugcinwe kunqolobane

All passwords in the account have disappeared

After I logged into my Mozilla account, I found that all my passwords were gone. If possible, how can I recover them? Please help. P.S By the way, I am the owner of the a… (funda kabanzi)

After I logged into my Mozilla account, I found that all my passwords were gone. If possible, how can I recover them? Please help. P.S By the way, I am the owner of the account, and only I am in it, no one else has logged in

Asked by MaJestick 7 izinyanga ezidlule

Last reply by jonzn4SUSE 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

Bookmarks not syncing on new device

Hello, Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmar… (funda kabanzi)

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Asked by FlightlessChicken 9 izinyanga ezidlule

Last reply by jonzn4SUSE 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

Synchronization not working

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is … (funda kabanzi)

I installed firefox on other PC and I logged in with my account. Despite having synchronization for passwords, bookmarks, etc., I can't sync my data on my new PC. Why is that?

Asked by luigi.gentile 11 izinyanga ezidlule

Last reply by jonzn4SUSE 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Reconnecting old device pollutes bookmarks with old bookmarks

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to c… (funda kabanzi)

Sorry to have this same issue again, knowing full well it can happen after finding this some years ago (https://support.mozilla.org/en-US/questions/1319823), I tried to carefully connect two older PC devices back to firefox sync, however on one I managed to enable sync before disconnecting my profile (it seemed as if reconnecting sync temporarily was the only way to disconnect a profile from firefox's UI - I should have been more careful and removed the profile from the filesystem level): at which point I polluted the sync server.

I've noticed that `about:sync` has an option under bookmarks/engine actions 'wipe bookmarks', which sounds exactly what I need, and if I watch what happens once pressed it does the right thing and repopulates the sever with the 'correct' PC's bookmark set (when run from that PC), however it also says 'other devices will act like a reset', which i'm finding NOT to be the case: eventually one of my other device repollutes the server with bad bookmarks which propogate.

I'm thinking the culprits are my phones, If I wipe and do a sync on a phone, my phone's bookmarks stay polluted. If i'm right about that, I think my question is: can I wipe my profile (or preferably only my bookmarks) from my phones' Firefox without having to entirely uninstall/reinstall (or do you have any other advice for not re-polluting the server from some already-polluted device's bookmarks?

thanks in advance

Asked by tonywoode 1 unyaka odlule

Answered by tonywoode 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Deleted passwords not syncing

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showe… (funda kabanzi)

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

Asked by Emma 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Want to keep Firefox Profile on earlier iMac and also transfer Profile to newer iMac.

Hi, I'm new to asking the Firefox community a question, but I hope you can give me directions to solve my problem: I currently have Firefox v. 78.15.0esr on an iMac (ea… (funda kabanzi)

Hi, I'm new to asking the Firefox community a question, but I hope you can give me directions to solve my problem:

I currently have Firefox v. 78.15.0esr on an iMac (early 2008) running OS 10.9.5.

I know that version has been unsupported by Mozilla for a few years, but I still want to keep this computer alive after I install the latest Firefox version to the newer (refurbished) iMac M3 2023 which should come with OS 14 or OS 15.

I hope that downloading the latest Firefox for Mac version off your website should be pretty straightforward, but what I really need help on is how to bring my Profile residing in the Library/Caches/Firefox folder on my older iMac to become my Profile on the latest Firefox version on the newer iMac (while still keeping my older iMac).

Appreciate the help.

Asked by rickV 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Failure to Sync after MFA and Verification

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea? … (funda kabanzi)

Recently I had un/reinstalled my firefox via snap and apt from linux. I'm signed into my account yet locally I'm not getting data to sync across devices. Any idea?

Asked by James TD 11 izinyanga ezidlule

Answered by James TD 11 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

My passwords are getting removed one by one... Why?

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually ha… (funda kabanzi)

Sadly, I am now forced to leave firefox. My passwords are getting "forgotten" more and more each day. Did i get hacked? Few passwords like proton mail I don't actually have anywhere else. Auto-Backup of firefox seems to be of the same day as the original??? So it loses the data then saves it twice? who designed this? I'm angry, not at firefox/mozilla. angry at myself for putting my trust in the first place. Chromium doesn't sync so it leaves me with chrome FFS. Does someone has a magic wand to recover the lost data? login.json is same day as original so not an option.

Asked by romanash 1 unyaka odlule

Answered by romanash 1 unyaka odlule

account syncs

I had a Firefox debian version installed on my desktop running Ubuntu Ubuntu 24.04.3 LTS and now I just installed the latest 143.0.1 "Mozilla Firefox Flatpak" version. H… (funda kabanzi)

I had a Firefox debian version installed on my desktop running Ubuntu Ubuntu 24.04.3 LTS and now I just installed the latest 143.0.1 "Mozilla Firefox Flatpak" version.

How can I synchoronized or migrate all my data such as bookmarks, add-ons, open tabs, settings for syncing ?

Thanks in advance for prompt clear step by step answer.

Asked by A. A. 3 izinyanga ezidlule

Last reply by jonzn4SUSE 3 izinyanga ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

duplication bug in the Firefox Sync feature.

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync. HOME is m… (funda kabanzi)

When you check the image, you can see two "HOME" entries. This is an issue I discovered after uninstalling and reinstalling the Firefox browser and using Sync.

HOME is my PC, and this image was screenshot on my laptop.

Additionally, the Sync for these HOME entries is not functioning properly. I tested this by opening several sites, and while Sync works well from my smartphone to my PC, it doesn't sync properly from my PC to my laptop.

Does anyone know how to solve this problem? I tried rebooting my PC, but it didn't work out.

Asked by Hevel 1 unyaka odlule

Answered by Hevel 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to sync passwords bewteen laptop and iPhone

Since Mozilla no longer supports Lockwise, I am trying to sync my iPhone to my laptop to get all my passwords. INstructions tell me "Sync Firefox on your phone or tablet … (funda kabanzi)

Since Mozilla no longer supports Lockwise, I am trying to sync my iPhone to my laptop to get all my passwords. INstructions tell me "Sync Firefox on your phone or tablet 1. Open Firefox on your mobile device. 2. Go to the menu ( on iOS or on Android) and tap Sync and save data 3. Tap Ready to Scan and hold your phone over this code" First of all, this choice does not exist in the iPhone Firefox menu. If I go into "Settings" and press "Sync now" none of my passwords show up within Firefox. Please help. Thank you.

Asked by mlutwak 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule