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Sponsored shortcuts can not be disabled

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out. Starting… (funda kabanzi)

I've never had sponsored shortcuts and suddenly today I've got them. I've attempted the disable the "sponsored shortcuts" on my desktop however its greyed out.

Starting state - Shortcuts selected, sponsored selected and grey Procedure: 1.) Deselect shortcuts, select shortcuts, sponsored becomes cyan 2.) Click sponsored, it becomes grey again 3.) Deselect shortcuts, select shortcuts, sponsored becomes cyan (again) 4.) Click sponsored, it appears deselected 5.) Hit refresh and it returns to starting state

I do not edit my GPO or registry, settings are not controlled by an organization, I am not confusing sponsored shortcuts with pinned search engines.

Asked by Redacted 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Disable session restore does not work

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened t… (funda kabanzi)

I would like to disable automatic session restore completely. When I restart my PC, crashes or anything like that, I do not want Firefox to restore my previously opened tabs or windows. When I open firefox after a system reboot / crash, I want to only open my default home page. Only if I manually click History > Restore Previous Session should firefox ever restore my session, otherwise never restore my sessions.

I tried unchecking Settings > Startup > Open previous windows and tabs, and also tried following this article: https://support.mozilla.org/en-US/questions/1182594

My sessions still restores after my computer restarts or crashes.

Why do I want this? When I reboot my computer, I want a clean slate to start from scratch, not the dozens of pages (and other software) I had open from my previous session.

I am running linux mint btw.

Asked by kilian.liss 6 izinyanga ezidlule

Last reply by jonzn4SUSE 6 izinyanga ezidlule

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How do I eliminate the sidebar?

The newest version of Firefox now has what seems to be a permanent sidebar on the left side of the screen. This is incredibly inconvenient as 1) I have no need for it or … (funda kabanzi)

The newest version of Firefox now has what seems to be a permanent sidebar on the left side of the screen. This is incredibly inconvenient as 1) I have no need for it or any of the AI stuff and 2) I'm using an older screen that is square and so now web pages are contorted when I view them.

Please remove this bar or let me know how to remove it myself.

Thank you.

Asked by katemw418 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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Firefox for macOS opens right-click menu when pressing control+return

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting… (funda kabanzi)

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting to autocomplete a URL ending in .com, a feature I use quite frequently). It is only in Firefox that this happens, no other browser or program is doing this. I have uninstalled Firefox using AppCleaner, downloaded a new copy of Firefox 131.0 and reinstalled without any change in this behavior. Any ideas on what I can do to stop this so Control+Return only autocompletes a URL again?

Asked by sabersoul1217 1 unyaka odlule

Answered by sabersoul1217 1 unyaka odlule

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Waterfox Browser No Longer Connecting

Hello! My computer is Win 7 (my system info; the same with greater detail). I've been relying on Waterfox (mainly to download videos; it's not the browser I use regularly… (funda kabanzi)

Hello! My computer is Win 7 (my system info; the same with greater detail). I've been relying on Waterfox (mainly to download videos; it's not the browser I use regularly) for years, and it has never given a problem, far as web access. I have not updated the browser, main reason being my downloading add-on (which happens to be the popular "Video DownloadHelper") behaves in a less preferred way in my other browsers. (I fear an update would put the kibosh on the better way that program functions in Waterfox.)

Suddenly Waterfox has become moody (I don't know if BB code is going to work here, but the following image is a scrrenshot of "Hmm. We're having trouble finding that site." If not showing below, the direct link.):

[URL=https://imgbox.com/hXEimf6M][IMG]https://thumbs2.imgbox.com/62/ca/hXEimf6M_t.jpg/IMG/URL


I am hoping the ones reading may have suggestions for me to get my Waterfox back.


I did install a VPN recently, but I don't think that's an issue. Another point of consideration: Waterfox can access the internet in Safe Mode.


I consulted this handy-dandy page before bothering you:


7 Fixes to Try When Waterfox Is Not Loading Webpages on Windows


1) Weak internet connection. (Nope.) 2) Corruption in Waterfox installation files. (This possibility seems remote. After all, it was working well until now. ) 3) Malicious extensions (I have tried disabling all extensions, and there aren't that many.) 4) Webpages will also fail to load if there's something wrong with the browser's code. (This "code," whatever that is. was working fine for all this time. A quick look-see led to this meaning of "code": "..Code is made from C++ and C. Also javascript, pyhton, ruby, and many other languages." That seems to be a long shot.)


Their recommendations (leaving out the ones that are not relevant):


2) Update Waterfox. (I'm trying to avoid that. Of course, this might be the solution; however, It's not as though my version is that old and would have stopped working. Of course... who knows.)

4) Check Your DNS (Sounds like a lot of trouble; I don't think this will make a difference, as other browsers present no problem, and WF works in Safe Mode.)

5) Clear Waterfox Cache and Cookies (I did that.)

6)  Remove Unwanted Extensions  (I did that, by disabling the toggles, as suggested.)

7) Reset Waterfox.

That might be the last resort, and I have the feeling a reset is not going to do the trick. Doing this will get rid of the video downloading extension I'm trying to preserve, and instead I'm hoping one or more experts might come up with another suggestion that will work.


As an additional point, under Waterfox's "Options" > "Network Settings" > "Settings," where the default choice under "Configure Proxy Access to the Internet" is "Use system proxy settings," I fooled around by checking the first two, "No proxy" and "Auto-detect proxy settings for this network," and neither selection did anything. I could not try the remaining choice, "Manual proxy configuration," because I have no idea what figures or numbers to place for that one. If the BB code for the screenshot below does not show, here is the direct image; I'm also using the "attachment" option below.

[URL=https://imgbox.com/AqBgHdib][IMG]https://thumbs2.imgbox.com/2c/b2/AqBgHdib_t.jpg/IMG/URL

It's really odd Waterfox suddenly stopped working; it was so reliable.


Thank you. I would be very grateful for your help.



.

Asked by DropDrip 1 unyaka odlule

Answered by DropDrip 1 unyaka odlule

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why I lost the customize button from my firefox page

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade. Your help will be greatly appreciated. Vaggelis J Tsagris … (funda kabanzi)

Hi! Why I lost the customize button on my Firefox's home page? This happened after the last Firefox upgrade.

Your help will be greatly appreciated.

Vaggelis J Tsagris

[edited email from public]

Asked by Vaggelis Tsagris 6 izinyanga ezidlule

Answered by Mark 5 izinyanga ezidlule

Set Private Mode as Default on Acer Chromebook 315?

My husband's Windows computer failed, and I am setting up his new Chromebook as a holiday gift. Unfortunately, the instructions for setting Private Mode as the default f… (funda kabanzi)

My husband's Windows computer failed, and I am setting up his new Chromebook as a holiday gift.

Unfortunately, the instructions for setting Private Mode as the default for Firefox don't fit what I see on the Acer Chromebook 315.

Please provide appropriate instructions. I want to place it in his office, ready to go, before he gets up tomorrow morning, December 25. I am in Central Time in the US.

Asked by John Larson 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

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Customization Panel, Under The Wallpapers Section

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find… (funda kabanzi)

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.
       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 


The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

Asked by T Fontana 8 izinyanga ezidlule

Answered by T Fontana 8 izinyanga ezidlule

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Version 131.0 floating windows above tabs. How do I stop this madness?

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. Th… (funda kabanzi)

Please how do I stop these floating windows above the tabs in Firefox 131.0? They mostly cover up the tabs and make it difficult to impossible to open or close tabs. The floating window only half shows up above he tab. This is just insane and makes using Firefox almost to much to deal with. Every time I get near a tab the floating window appears and tells me what the tab already tells me. Come on this is GARBAGE!

H E L P !!!! PLEASE....

Asked by mrbeta 1 unyaka odlule

Answered by ThePillenwerfer 1 unyaka odlule

How to enable JavaScript?

How do I enable JavaScript on your browser? I’ve tried searching about:config It doesn’t work!! Please reply to: [edited email from public community support forum] Thanks… (funda kabanzi)

How do I enable JavaScript on your browser? I’ve tried searching about:config It doesn’t work!! Please reply to: [edited email from public community support forum] Thanks, Linda

Asked by lindabalzan 1 inyanga edlule

Last reply by TyDraniu 1 inyanga edlule

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Missing minimize and restore buttons on tabbar in Kubuntu 24.10

Hello Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For th… (funda kabanzi)

Hello

Recently I've upgraded from Kubuntu 24.04 to 24.10. I'm almost sure that the minimize/restore buttons were available in my Firefox after the system upgrade. For the last few days I can see they are missing - please see attached images.

I can partly fix the problem by going to Settings->More tools -> Customize toolbar and selecting "Title Bar" checkbox. In that case I have the title bar displayed with all 3 button (minimize, restore, close).

But I would like to have the default behavior: title bar is turned off and the mentioned 3 buttons be visible in the tab bar.

How to have those buttons in the tab bar when the title bar is turned off?

Asked by eftewuer 1 unyaka odlule

Answered by eftewuer 1 unyaka odlule

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Browser issue

I want to have Firefox my permanent browser but Google keeps coming up instead. How do I fix this?

Asked by SuMo Bot 1 inyanga edlule

Last reply by Paul 1 inyanga edlule

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New address bar "https trimming" behavior

Hi everyone, I'm on 140.0.2 / Win10 My current about:config: browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featu… (funda kabanzi)

Hi everyone,

I'm on 140.0.2 / Win10

My current about:config:

browser.urlbar.trimHttps false browser.urlbar.trimURLs true browser.urlbar.untrimOnUserInteraction.featureGate false


I noticed the new https trimming, but when I double-click (e.g. to select a word in the URL) to copy or change a part, the https pops back, shifting where my cursor is relative to where it was, which is annoying for having to reposition the cursor.

Disabling `browser.urlbar.trimURLs` should make sense to revert to no-trimming, but it didn't work.

`browser.urlbar.untrimOnUserInteraction.featureGate` being false already shouldn't have caused the issue I described.

Many thanks in advance!

Asked by Joey 7 izinyanga ezidlule

Answered by PseudoResonance 7 izinyanga ezidlule

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Chinese hanzi instead of Japanese kanji are rendered on websites

Hello, I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/ Windows: I only have german and ja… (funda kabanzi)

Hello,

I'm a bit out of ideas how I can get Firefox to display the correct characters. For reference: https://learnjapanese.moe/font/

Windows: I only have german and japanese locale installed, i even changed in intl.cpl the language to japanese. I have installed the japanese language pack / fonts and it's showing correctly in any windows editor.

Firefox: Second language set to japanese, disabled all addons, tried it on private mode to no success.

Any ideas how I get the characters to display?

Edit: I made it work by changing in about:config the font.cjk_pref_fallback_order-string to have ja as first.

Asked by heunisch 7 izinyanga ezidlule

Answered by heunisch 7 izinyanga ezidlule

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New sidebar can't be closed with keyboard shortcuts?

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them… (funda kabanzi)

I know I can hide the sidebar by clicking the button on the toolbar. But I'm used to opening my bookmarks and history with ctrl+b and ctrl+h, and being able to close them the same way. This still works to close the actual bookmarks/history, but the sidebar doesn't return to being hidden (despite being hidden before I opened them), it hangs around taking up space on the left of my screen. Even after I removed everything so it's just a useless blank rectangle with "customise sidebar" at the bottom, it defaults to staying open unless I click the button. It's really annoying. Is there any way to make it hide itself again automatically once I'm done using it?

Asked by lilacnight 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Information Your browser is being managed by your organization.

Information Your browser is being managed by your organization. how do i stop this why am i getting this i went to regedit and it stopped it an it continues to come b… (funda kabanzi)

Information Your browser is being managed by your organization. how do i stop this why am i getting this i went to regedit and it stopped it an it continues to come back Information Your browser is being managed by your organization.

Asked by Mary 10 izinyanga ezidlule

Last reply by Mary 10 izinyanga ezidlule