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Can't change Firefox Account password

Hi, I'm unable to change my Firefox Account password. I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing … (funda kabanzi)

Hi, I'm unable to change my Firefox Account password.

I navigate to the Manage Account page, click Change next to Password and enter my old and new password and nothing happens. The page gives no indication that the change has applied and my password remains the same.

I have also tried this in a private window, on Google Chrome and on my phone and the same thing happens.

Asked by alex190 1 unyaka odlule

Last reply by denholm.hsun 1 unyaka odlule

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PPTX files open a million firefox tabs

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it open… (funda kabanzi)

Every time I would click on certain files my professors would post, it would open up a new tab and ask if i wanted to open up the tab in firefox. I click yes, and it opens up a new tab and repeats. Eventually I clicked "do this with all files from now on" and now when i click on the link, even in a completely different browser, it opens up firefox to endless tabs and I have no way of stopping it other than closing the entire browser multiple times until it ends. How can I change this? It's extremely frustrating.

Asked by mikepalma96 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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new private window not available

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Wi… (funda kabanzi)

When I open Firefox and click on options then click on New Private Window my screen flashes bright white and goes back to my homepage but doesn't open up a New Private Window, I'm still in the regular browsing window. I checked all of my settings and nothing has changed, all the settings are as I set them long ago. Please help.

Asked by paulatic 1 unyaka odlule

Answered by paulatic 1 unyaka odlule

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Embedeed Facebook Videos do not display in Firefox on Mac

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( … (funda kabanzi)

Facebook Videos embeded in a Clients site using the either the FB provided code for iFrame or the JavaScript SDK methods will not display or play in Firefox on Mac OS ( Mac OS Mojave 10.14.16, & High Sierra 10.13.6 with Firefox 85.0 & 85.0.1 (64-bit) ).

Both Methods work without issue (or modification/disabling of plugins) in Safari or Chrome, and on Windows (WIN 7) and in iPad OS.

Please note it is not realistic, or reasonable to have website visitors disable Adblockers such as AdBlock plus and allowing all third party cookies - this is FACEBOOK we're talking about. Note: AdBlock plus is disabled on the test page - but the Clients site is a Shopify site, so must work for all typical visitors - a non-technical audience. However it is worth noting that Firefox is NOT my browser of choice for streaming media sites - Netflix. Hulu, etc, due to playback issues. However, YouTube embedding and videos and streams inside FB itself does seem to work

See Test page: https://fantastic-realities.com/clients/davidak/videoembed_01.html Client's source video: https://www.facebook.com/davida.adedjouma/videos/3019402002928/

Facebook embed instructions – https://developers.facebook.com/docs/plugins/embedded-video-player/#

Asked by Kurt Grifith 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Web page is slowing down your browser

Hi Keep getting the message 'web page is slowing down your browser' whenever I stream video. I've spent the best part of a day trying all sorts of solutions from the supp… (funda kabanzi)

Hi

Keep getting the message 'web page is slowing down your browser' whenever I stream video.

I've spent the best part of a day trying all sorts of solutions from the support pages, but the error message is still popping up. It started doing it out of the blue, every 15 minutes or so, now i can't stream as it immediately pops up.

I've even deleted my profile, uninstalled it and did a completely fresh install and it's still happening.

Any help?

Thanks

Asked by Baggins 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Not able to open a specific site

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No … (funda kabanzi)

This is a portal which my college uses for assignments and deadlines but I am not able to open it on my desktop. I have tried reinstalling Firefox but it didn't help. No other site has this problem in Firefox. This site opens normally in Google Chrome and Falkon. I have attached a screenshot of the error message. Thank you.

Asked by Rishabh 1 unyaka odlule

Answered by Rishabh 1 unyaka odlule

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Using the Search box in Preferences causes program to freeze

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not clo… (funda kabanzi)

I went to change a few parameters within Firefox (running on Linux) and clicked on the Search Preferences box. When I tried to type the whole program froze. Would not close when the close window button was clicked. Had to use a Kill App program to kill -9 the bugger. Any fixes/work arounds?

Asked by Harry Skelton 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Printing in Firefox from Shopify

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly I apprecia… (funda kabanzi)

this is regarding printing: Firefox 85.0.1 (64-bit) shopify online open order page, preview looks good, when printing the bold fonts are not printing correctly

I appreciate any suggestions/help,

Pavel

Asked by pavel15 1 unyaka odlule

Last reply by Jonathan Watt 1 unyaka odlule

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Upload 85.01 - All data in Firefox deleted

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks,… (funda kabanzi)

I recently got a prompt to get the latest version of Firefox 85.01. After installing it (there were some glitches in doing so) it erased all of my settings, my bookmarks, and saved passwords. I have lost so much from it literally broke my heart. I had a huge library of bookmarks that are all gone. I spend hours going through each website I have to log into and either find the old password or create a new one. Your upgrade has been one colossal headache.

Is 85.01 a valid upgrade or was I scammed and being scammed to get all my passwords?

If it is valid upgrade, why would you delete all of my setting and data?

Very angry!

rainfish26

Asked by rainfish26 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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Recently, my bookmarks have been randomly duplicating themselves and showing up in all kinds of odd places. Sometimes they show up with the generic world logo instead of the company logo. What's going on and how can I fix it?

I'd like to get my bookmarks to stay in the places I put them - like they were for years (until the last week or so.)

Asked by Chris 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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unable to log into ebay using firefox

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account It looks like you … (funda kabanzi)

When I went to log into ebay tonight, using mozilla firefox, I am unable to log into either one of my accounts. I get the message: Confirm your account

It looks like you signed in from a different computer. Before you continue, we need to verify your identity and confirm it's really you. Choose how you'd like to receive your confirmation code

We'll send a message to the option you select.

   By Phone (voice or text)
   By Email

Cancel


I have tried the option to receive a pin code both by text and phone call numerous times but it keeps coming back to this saying I need to confirm my account. I am using mozilla firefox on a windows 10 computer. I did try windows edge browser and was able to get in to both of my accounts on my windows 10 computer. However, I use and prefer firefox. Also, I have a windows 7 computer and I was able to log into both of my accounts using firefox. I was able to log into my ebay accounts before I updated firefox last night. I'm not sure if the new firefox update has anything to do with the problem on my windows 10 computer. I also updated firefox on my windows 7 computer and I can still log into my ebay accounts using firefox.

Asked by Dakota66 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule