Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe

Accessing the Social Security Administration Website

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in b… (funda kabanzi)

I've received a handful of emails from the Social Security Administration regarding the 2026 cost-of-living adjustment (COLA). Each time I click on the provided sign-in button, Firefox fails to connect. I am attaching a screenshot of the message it gives me instead. Today, on a whim, I tried to sign in using Chrome, and it worked fine. What is wrong with Firefox?

Asked by Blaise 2 izinyanga ezidlule

Answered by Blaise 2 izinyanga ezidlule

  • Ikhiyiwe

Confused about Mozilla Monitor: action needed vs. resolve exposures

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action b… (funda kabanzi)

I am signed up for Mozilla Monitor but not for Monitor Plus. I received notification that the Monitor data broker scan will end on December 17 so I want to take action before that date on the scan results I have received.

When I browse the list of Profiles and expand the individual items (via the down arrow), sometimes I see a button labeled "resolve exposures" and most other times I do not.

Why is "resolve exposures" option so infrequent? When that option does not display, how do I remove the profile?

Asked by RJL_web 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

Account info not found

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me tha… (funda kabanzi)

I have an account with Mozilla. I just built a new PC and installed Ubuntu 2024. On that machine when I try to login with my current primary email address it tells me that the account doesn't exist and prompts me to create a password. At some point I figured it might be possible to just push through, so I did create a new password. But I am not getting a confirmation email for an account that already should have existed.

Why did my new pc not find my Mozilla account when I gave it my email? How do I now fix this broken login?

Asked by oisin.watkins 2 izinyanga ezidlule

Last reply by Konstantina Papadea 2 izinyanga ezidlule

firefox e-mail not working

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't o… (funda kabanzi)

I'm 84 and know little about computers - when I try to get into e-mail it says "program running but not responding" How do I correct this? Please help. Since I can't open my e-mails you can't reach me. Phone: [edited phone# from public community support forum]

Asked by barbjackthompson 2 izinyanga ezidlule

Last reply by James 2 izinyanga ezidlule

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinne… (funda kabanzi)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Asked by emailmesteve 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 4 ezinsukwini ezidlule

NOAA Animation Loops Not Working

I'm running FF on Windows v145.0.1 and navigate to... https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24 ...and the anima… (funda kabanzi)

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

Asked by Bill 1 inyanga edlule

Last reply by Bill 1 inyanga edlule

  • Ikhiyiwe

Importing a bookmark HTML file.

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was… (funda kabanzi)

My bookmarks in Chrome do not import into Firefox. I've Tried importing right from the Chrome browser and importing with an HTML file. No success with my bookmarks. I was able to import an extension, but I deleted it as that isn't my focus. I've checked the HTML file and it does have content (viewed in NotePad). I've looked in all the Bookmark options, but nothing imported there. I paused my NordVPN, no change. I've rebooted my desktop nothing changed. I'm running the latest updated version of Win 11.

Please advise.

Asked by tnteng 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

Android Installation

I'm running Windows 10 on my (oldish) laptop. I have been running Firefox on this PC (and others) for over a decade. I would like to install Firefox on my (Samsung) And… (funda kabanzi)

I'm running Windows 10 on my (oldish) laptop.

I have been running Firefox on this PC (and others) for over a decade.

I would like to install Firefox on my (Samsung) Android mobile phone.

Any ideas or suggestions are very welcome.

Colin Bell colin1954bell@gmail.com.

Asked by colin1954bell 2 izinyanga ezidlule

Last reply by TyDraniu 2 izinyanga ezidlule

Access denied in product links on Macys website

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied whe… (funda kabanzi)

Just recently on Macys website I have started getting access denied messages. I can get onto the site itself but if I click on a product it gives me the access denied when trying to open in new window. Im able to open in edge. Ive cleared Firefox cookies/cache as well as macys restarted and still cant open products links. This is what I get:

Access Denied You don't have permission to access the requested URL on this server.

Reference: 0.8551c317.1763836919.1bf16ce4

Asked by dmluribe 2 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 2 izinyanga ezidlule

  • Kusonjululiwe

Right-click menu in 145.0.1

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckG… (funda kabanzi)

My desktop (Windows 10) Firefox just updated to 145.0.1 and the right-click menu is defective. It has a bunch of blank lines, the only options listed are search DuckDuckGo, translate, and use AI. This ruins my browsing experience, since I can no longer open links in new tabs which is my favorite way of looking at newspaper home pages.

Asked by ben59 2 izinyanga ezidlule

Answered by TyDraniu 2 izinyanga ezidlule

ouvrir les vidéo de TV orange imossible

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le dire… (funda kabanzi)

Lorsque je vais sur le site de la TV d'orange, je peux voir le programme du soir, le programme général et même l'émission du moment. Mais lorsque je veux regarder le direct j'obtiens un message d'erreur disant vidéo actuellement indisponible. Si je fais la même opération avec Chrome je peux vois la TV en direct Merci de votre aide

Asked by rifalco 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule

  • Kusonjululiwe

firefox is extremely slow or fails to load sites

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So… (funda kabanzi)

For the past few days to a week Firefox has failed to load some websites such as Amazon or Login.gov. I tried accessing the same sites using Edge and it worked fine. So it is not a problem with the sites. I do not believe I have changed my settings, although there is a new version of AdGuard which may have something to do with it. I believe the problem started with the update of Firefox on Nov 18, however. I am using Duck Duck Go, but have the same problem using Google as my default search engine. I do notice that I have a message in settings saying my browser is being managed by my organization and showing this : ImportEnterpriseRoots. I am an individual user, so am not sure what that means or if it is related. In any case, I need help figuring out how to fix this. I do not want to use Edge but may have to if I cannot get this fixed.

Asked by jangell 2 izinyanga ezidlule

Answered by jangell 2 izinyanga ezidlule

  • Ikhiyiwe

YouTube interface

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to und… (funda kabanzi)

At some point, the YouTube interface in Firefox changed, unlike other browsers. For comparison, here are screenshots of Firefox and another browser. Is it possible to undo these changes, or is the issue not on Firefox's end?

Asked by Nikita 2 izinyanga ezidlule

Last reply by Denys 2 izinyanga ezidlule