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I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn o… (funda kabanzi)

I DO NOT use Google for anything, if I can help it. Every time I go to my credit union's website, the google bar showing View this page in (English, in my case) or turn off for detect language shows up. I have no idea where it came from, I haven't used Chrome in years.

I've attached a small screenshot. It's not a huge deal, but I don't like google showing up at my credit union, or anywhere else.

Any help would be appreciated.

Okugcinwe kunqolobane 4 200

transfer of saved bookmarks to my new computer

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where… (funda kabanzi)

when attempting to move Firefox bookmarks to my new computer, I click import data within the Firefox page. The computer asks me to select the file. I have no idea where the bookmarks reside and cannot find a file. What is the procedure to get this done?

Okugcinwe kunqolobane 1 190

Videos on news sites don't play

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any s… (funda kabanzi)

For some months now when I click on a video that is on a news website, such as The Guardian or The BBC for example, the video screen goes black and nothing happens. Any suggestions?

Firefox 137.0.2 (64-bit)
Okugcinwe kunqolobane 7 190

YouTube Studio 'Search Across Your Channel' does not work.

When trying to do a search for a video in YouTube Studio, the search seems to freeze. Doing a similar search in Microsoft Edge works OK. This problem started happening… (funda kabanzi)

When trying to do a search for a video in YouTube Studio, the search seems to freeze. Doing a similar search in Microsoft Edge works OK. This problem started happening several months ago. I've tried clearing the cache for YouTube pages.

Okugcinwe kunqolobane 1 180

Reinstalling Fireifox

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to Wi… (funda kabanzi)

I received this message from ATT whenever I try opening my email: "Something's gone wrong. You may be having trouble with your connection. Connecting your device to WiFi could help fix the issue or try later again." However, I can get into my email through Chrome with no problem so I'm able to continue working. Would uninstalling then reinstalling Firefox help without creating more problems? I would like to continue with Firefox if possible. I have Windows11. Thank you.

Okugcinwe kunqolobane 8 180

Container won't Remove

Firefox Containers > Manage Containers > Remove [container]; message (modal, I think it's called?) pops up to say I have a tab open and do I want to proceed? I to u… (funda kabanzi)

Firefox Containers > Manage Containers > Remove [container]; message (modal, I think it's called?) pops up to say I have a tab open and do I want to proceed? I to up to the container icon upper-right, search for [container], click to open that page, then CTRL+W to close it. Then I try to Remove [container] again; fails. That container is still in the list, and still popping up a note that a tab is open in that container (no, I closed it).

I really like the Containers feature, AND it could use some improvement.

Unrelated, I'm open to help with proofreading; feel free to ask, or point me to a git where I could contribute. I'm not happy about the apparent erosion of privacy in Firefox, but it sure beats Google, Microsoft, Apple, etc.

Okugcinwe kunqolobane 1 180

no synchronization

I created an account on an old PC, in the account it is visible as kos-work-note, now I am on a new kos-ltop, and there is no data at all in the browser, why is that? … (funda kabanzi)

I created an account on an old PC, in the account it is visible as kos-work-note, now I am on a new kos-ltop, and there is no data at all in the browser, why is that?

Okugcinwe kunqolobane 1 170

Can't sign in to bellsouth.net/att.net email

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, … (funda kabanzi)

OK, this is getting to the point where I no longer want to use Firefox. I have had trouble in the past where if I went on Edge for some reason and logged in to my email, when I returned to Firefox I was logged out of all my Yahoo powered email accounts. When trying to log on I would receive the attached message and it would take hours, and sometimes days to be able to log on. Even when I was logged on to my main mail account, I would not be able to log on to the other two accounts. The last time this happened is when I realized it coincided with me logging into my email on Edge, so I have not logged into my email using Edge since then. Unfortunately that was just a coincidence, because it happened today and I hadn't been on Edge since I posted my previous question in February.

I am always logged into all three accounts, but since this happened two months ago, I only logged into my main account and one other on Firefox, but I have only accessed the main account since logging in to both of them. I only accessed the other two accounts on my phone, which was fine, but I sent my phone to get the fingerprint sensor repaired so I'm using my wife's old iphone now. Don't get me started on how this phone sucks, but I needed to access one of the other accounts today and I don't have either of them set up on the Yahoo app, and I didn't want to take the time to set up the one now when my phone should be back in my hands in a couple of days. I came in the house and fired up my computer again opened my email and switched to the account I needed and surprise! I was logged in. I did what I needed to do and tried to switch back to my main email when surprise again! I received that same dreaded message.

I have been trying to log in to my account on and off for about five hours now, and I'm about to toss my notebook across the room. That would leave me without a PC though, so I am forced to use Edge, but for how long? I have posted on Mozilla support many times in the past for different things, but I have never actually had anyone from Mozilla provide an answer to any of my issues. Is that because this is only a community forum? Does anyone that works for Mozilla or Firefox actually access this forum and see these questions? If it's only a community forum, where do I get post my issue to be able to receive answers from the people that make Firefox work? My last post in February had 17 views, seven others that have the same issue, (so I'm not the only one), and no replies other than my posts adding content because you can't edit your original post. Evidently the people that have an answer to my problems haven't seen it.

Maybe I selected the wrong topic? I don't remember what topic I selected two months ago, but I selected passwords and sign in today, so hopefully it's not the same topic and maybe I'll receive some input this time.

Thanks in advance.

Solved Okugcinwe kunqolobane 2 162

How to stop firefox windows 10 to open the left Bookmark Sidebar automaticaly

windows 10 is up to date firefox is up to date (137.02 64 bit) dark theme there is no bookmark sidebar button at the right of the address bar I am running firefox in 5 wi… (funda kabanzi)

windows 10 is up to date firefox is up to date (137.02 64 bit) dark theme

there is no bookmark sidebar button at the right of the address bar

I am running firefox in 5 windows with at least 7 tabs each every time i exit, reopen of update it i have more that 35 Bookmark LEFT Side Bars to close IF i have the patience to close all of them WHICH NEVER HAPPENS... (this is happening since too long, I am pissed off...)

I searched, tried a couple of "solutions" to no avail

Okugcinwe kunqolobane 5 161

Viruses Detected!

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified … (funda kabanzi)

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

Okugcinwe kunqolobane 1 160

My Firefox broswer keeps crashing

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 … (funda kabanzi)

My Firefox Browser keeps crashing at random times. I was using Chrome previously and it was worse than the Firefox performance. I just installed 128 GB of brand new DDR5 RAM which I tested in windows with no error. I have no malware on my computer currently. I ran all of the usual checks that you suggested with regard to extensions and cache. Here is the most recent report ID that was generated by Firefox:

bp-7c5d5dcf-2fc9-40a3-9659-ff55f0250424

Okugcinwe kunqolobane 5 160

Missing menu bar when right-clicking on a window thumbnail on the taskbar

When you right-click on a window thumbnail, a menu should appear, but instead the window thumbnail just disappears. The screenshots show 1) a Firefox mini-window 2) a min… (funda kabanzi)

When you right-click on a window thumbnail, a menu should appear, but instead the window thumbnail just disappears. The screenshots show 1) a Firefox mini-window 2) a mini-window that just disappeared when you right-click 3) a mini-window of any other program 4) the menu that appeared is as it should be Otherwise the browser works absolutely fine for a long time. But this problem causes a lot of inconvenience because I have 2 monitors.

Solved Okugcinwe kunqolobane 1 152

Drag and Drop on Outlook for the web

Firefox (current version:137.0.2 64-bit) does not allow drag from outlook on the web and drop on windows 11 file explorer. It shows a forbidden sign when i am dropping on… (funda kabanzi)

Firefox (current version:137.0.2 64-bit) does not allow drag from outlook on the web and drop on windows 11 file explorer. It shows a forbidden sign when i am dropping on file explorer.


How this problem can be solved?

Okugcinwe kunqolobane 1 150

how to save telephone permissions for G Voice page https://voice.google.com/u/0/calls

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone ha… (funda kabanzi)

W 11 May, 2025 update really made my computer unable to go online in any way and I had to restore. But FFox updates to have made it impossible to communicate. My phone has trouble s too. So, how do we make stick telephone permissions for, say: G Voice page https://voice.google.com/u/0/calls now? Thank you

Solved Okugcinwe kunqolobane 1 150

e-mail with outlook

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE H… (funda kabanzi)

WHEN I SIGN INTO MY OUTLOOK ACCOUNT, FIREFOX IS BLOCKING MY CONNECTION. IT WILL NOT CONNECT TO SECURESERVER.NET. I CANNOT ACCESS MY E-MAILS IN FIREFOX CURRENTLY. PLEASE HELP! ALL THE TECH PEOPLE SAID IT IS THE BROWSER????

I AM HAVING THE PROBLEM ON THE OTHER COMPUTER. I THINK THIS PC IS O.K.

Okugcinwe kunqolobane 1 130

accidentally uninstalled firefox

I accidentally uninstalled firefox and need to recover passwords and bookmarks. Can this be done? I run an old dell latitude with Windows 10 and was trying to cleanup app… (funda kabanzi)

I accidentally uninstalled firefox and need to recover passwords and bookmarks. Can this be done? I run an old dell latitude with Windows 10 and was trying to cleanup apps running in background at startup since it was running very slowly. At one point I saw 2 firefox icons. Uninstalled one and lost everything. Can you help me. Michael Evans

Okugcinwe kunqolobane 5 130

Extensions Not Working

I just downloaded firefox for the first time because Chrome disabled uBlocker. I have added uBlocker and 1Password as extensions, but neither of them are working on any w… (funda kabanzi)

I just downloaded firefox for the first time because Chrome disabled uBlocker. I have added uBlocker and 1Password as extensions, but neither of them are working on any webpage at all. I also can't pin extentions. I have restarted firefox and my computer several times. What do I do?

Okugcinwe kunqolobane 1 130

Can I 'protect' a tab, so that trying FF instanced causes a warning

More frequently than I care to admit, I seem to close FF instances which I don't want to close (such as my connection to Whatsapp). I then miss important replies or quest… (funda kabanzi)

More frequently than I care to admit, I seem to close FF instances which I don't want to close (such as my connection to Whatsapp). I then miss important replies or questions. Of course I can reach out to 'History' and try to find the closed Tab or Window... But that takes time.

I'd suggest adding/removing a 'protection' flag to a tab (eg. on right-clicking), so that, on trying to close the tab, or close the window containing the tab, I get a warning...

Okugcinwe kunqolobane 1 120