Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (funda kabanzi)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Trouble Viewing PDF's

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of th… (funda kabanzi)

Recently, I am unable to open PDF's on Firefox. When I go to another browser and access the same site (such as a bank) I am able to view the PDF. I have tried some of the suggestions regarding extensions etc, but nothing seems to work. Is there a solution? Thanks, SVS

Asked by ss724 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 7 izinyanga ezidlule

  • Okugcinwe kunqolobane

brak dżwięku podczas odtwarzania filmów w stronie facebook

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainsta… (funda kabanzi)

brak dźwięków w odtwarzanych filmach i reklamach w stronie facebook. sprawdzone ustawienia mixer dźwięku ustawiony firefox-max ,laptop ustawione max, przeglądarka zainstalowana na nowo. w serwisie you tube dźwięk jest dostępny wszystko ok. w innym starym urządzeniu wszystko ok.

Asked by G.B. 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

Search box shows up in Chrome but not in Firefox

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firef… (funda kabanzi)

When using website at https://tools.myfooddata.com/nutrition-facts/170112/100g/1 , the search box titled "Search for A Food" shows up in Google Chrome, but not in Firefox. In Google Chrome, it can be seen in the upper left part of the web page, but I can't find it in Firefox. Also, when I click on the button called "Instructions" on the web page, nothing happens in Firefox, but when I click on that button in Chrome, it opens up an instructions menu. What can I do about these things?

Asked by Larry951 1 unyaka odlule

Last reply by Larry951 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost recently closed windows, history missing completely

Hello, Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closin… (funda kabanzi)

Hello,

Usually both of my previously closed windows reopen without issue, but the data for both of them disappeared this time when I clicked on a zoom link after closing them. The link opened, but they didn't. I did the basic troubleshooting like checking my entire history (under "managed history") and looking in settings as well as following the instructions I found here at https://support.mozilla.org/en-US/questions/1407584, but everything's gone. It's like they never existed in the first place. Has anyone else had this issue?

Also, about a couple of months ago, Firefox started forgetting my accounts and logging me out of them once I closed the window/the tabs reloaded. Not sure if this is due to my computer's own storage (RAM) or an update-related issue - I haven't been able to figure it out yet.

Any insight on either or both of these is greatly appreciated!

Asked by TiffanyK127 1 unyaka odlule

Last reply by TiffanyK127 1 unyaka odlule

  • Okugcinwe kunqolobane

Diminishing performance (increasing lag) the longer Firefox 133 is open

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a You… (funda kabanzi)

I believe this problem began in 133. I've noticed that if FF is open for a few hours, it starts to develop a very noticeable input lag. For example, if I'm watching a YouTube video and hit an arrow key to advance the video, there will be a couple of seconds before the browser registers the key press. It behaves like a high CPU issue but I do not detect high CPU usage when this is happening. Restarting the browser resolves the issue for a few hours.

This is happening on Windows 11 as well as on a Mac running Sonoma.

Asked by John Neiberger 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

How to use Firefox address bar to search when using Startpage as the search engine

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no… (funda kabanzi)

I prefer to use Startpage as my search engine with Firefox on my Mac. I have that set up, but it's so annoying that when I put something in the address or search bar, no search happens. Instead, I just get the Startpage home page and then have to retype the same thing in there! How do I solve this?

Asked by Carole Eddington 1 unyaka odlule

Last reply by Standard8 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox freezing up when trying to save images using save image as feature

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every ti… (funda kabanzi)

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Asked by Burak 1 unyaka odlule

Last reply by aodgizmo 12 izinyanga ezidlule

  • Okugcinwe kunqolobane

Firefox 133 F11 + video full screen bug

Hi, I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, … (funda kabanzi)

Hi,

I installed Debian 12 on my laptop. I'm using Firefox 133.0.3 from Flatpak. When the browser is in full screen and I display a video in full screen mode, strangely, the video is not in full screen... It's on the top left corner and the rest of the page is in violet. I tested on different site, loading a local video and the issue is the same. I can't reproduce the issue on my desktop computer on Windows. When the browser is not in full screen (F11) and I put the video in full screen mode, there is no issue... I attached a screenshot of the situation.

Have you ever encountered this kind of issue? How to resolve it?

Thanks

Asked by lyamine 1 unyaka odlule

Last reply by lyamine 1 unyaka odlule

  • Okugcinwe kunqolobane

weird control on my account

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says: Information Your browser is being managed by y… (funda kabanzi)

Hi, my account seems to have some kind of admin or enterprise control on it, but I'm not part of an organization. It says:

Information Your browser is being managed by your organization.

I don't know how to fix this, but it is keeping me from updating and doing other things like clearing cache and adjusting my settings.

How can I fix this?

I don't know how it happened.

Thank you

Asked by bob.herkes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

several sites not redirecting from checkout to payment site

Hello When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the u… (funda kabanzi)

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Asked by hoh3 1 unyaka odlule

Last reply by hoh3 1 unyaka odlule

  • Okugcinwe kunqolobane

Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (funda kabanzi)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk 1 unyaka odlule

Last reply by betterjoy 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox will not play any audio

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio … (funda kabanzi)

Hi! i opened youtube to watch some videos, but the audio wouldn't play. i checked the volume mixer and firefox isn't putting out any sound at all. I tried playing audio on other sites like netflix and tiktok, but the issue is the same there. it doesn't seem like firefox is registering that any audio is playing, as the little speaker icon does not show up when i hover over the tab. i thought it might have been an issue with my headset but the speakers won't play any sound either. i've tried running firefox in troubleshoot mode but that didn't do anything (i don't really know what to do in that mode, but hey, i figured i'd at least try) Also, i opened the same sites in microsoft edge, and they play the audio just fine. I'd rather not have to use edge for too long though, so any help is appreciated :)

Asked by mikkelisaac42 1 unyaka odlule

Last reply by mikkelisaac42 1 unyaka odlule

  • Okugcinwe kunqolobane

Audio stops working when switching/disconnecting audio device until I reload tab

First of all I'm doing my testing in: AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds I'm using jellyfin on web. And I listen to musi… (funda kabanzi)

First of all I'm doing my testing in:

AMD Ryzen 7 7730u Windows 11 24H2 Firefox 133.0.3 Haylou GT1 Pro Bluetooth earbuds

I'm using jellyfin on web. And I listen to music on it, the problem I'm facing is... The moment I disconnect and reconnect my earbuds, the audio stops, the tab says "PLAYING" but no audio is played, I can press pause and play an infinite number of times but does not work UNTIL I reload the tab, then the audio comes back. Wouldn't be a big deal except for the fact everytime I have to reload, jellyfin does not save the current playlist so I have to create it again.

I tested this on the latest version of Microsoft Edge and it works with no problem there, I disconnect earbuds, audio stops, reconnect them and audio resumes, without even having to press play. The problem is something with firefox and the way it selects audio devices I guess?

I send a screenshot of firefox with the tab "PLAYING" but not actually doing it, and I send a logging file that I created using about:logging and the preset "Media playback", starting when I play media, disconnect bluetooth device, reconnect and can't hear anything

Logging file: https://pastebin.com/8CXn7bkv

If you need more info, please tell me. Greetings!

Asked by Jaime Lopez 1 unyaka odlule

Last reply by Jaime Lopez 1 unyaka odlule

  • Okugcinwe kunqolobane

The browser is very slow

Good day. I'm thinking of deleting Firefox. It's simply impossible to use it on some sites. For example, I can't write a comment on YouTube because the browser freezes. P… (funda kabanzi)

Good day. I'm thinking of deleting Firefox. It's simply impossible to use it on some sites. For example, I can't write a comment on YouTube because the browser freezes. Page scrolling and controls also freeze. I turned off browser extensions, but it doesn't help. I have 48GB of DDR5 memory and one of the best processors available today...

Asked by nim int3 1 unyaka odlule

Last reply by nim int3 1 unyaka odlule

  • Okugcinwe kunqolobane

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my so… (funda kabanzi)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Asked by Del 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

Sidebar removal

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in th… (funda kabanzi)

I now have a visible sidebar, after installing the latest update. The 'help' section says to click on the 'settings' icon in the sidebar. I have no buttons, at all, in the sidebar. It is blank white. How do I remove this thing?

Asked by waciwica 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

LassPass extention will not reinstall

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. T… (funda kabanzi)

Around 12/28/2024 my LastPass Password Manager extension dropped off my Firefox. When I tried to reinstall nothing happens except the flashing dots, which just go on. The LassPass extension does work on my Chrome browser (only used as a backup, Firefox using Duckduckgo rules)

Steps I have taken. Relaunched firefox. Rebooted laptop Deleted all Lastpass cookies. Did a firefox refresh. Tried to install older version of lastpass, they download but won't let me add.

Please Help? Thanks

Asked by eugenecant04 1 unyaka odlule

Last reply by markwarner22 1 unyaka odlule