I-Firefox Community Forum

The AI chatbot is back in my sidebar. I did not opt in to this. I would prefer not to roll back to whichever version of Firefox is before the AI it's-a-feature-not-a-bug got wedged in; what other options do I have for permanently disabling AI?

Going to sidebar settings to hide the AI chatbot does not suffice. Evidence: I did that already, it has been undone, and I cannot now find the toggle in question.

Personally I vote for yanking it out of the main browser altogether, so people have to actively choose to install the AI chatbot add-on. But my question is about actions I can take myself.

I was excited to receive the new Tab Groups feature and am now disappointed that it's not working and I've 'lost' dozens of tabs.

Here's what I did: I created several groups by right-clicking and added tabs to each of the groups. Since it appears that only way to collapse a group is to "save and close group," I closed each group. Now they are all gone. When I right-click to create a new group or "add tab to group," the closed groups are nowhere to be found. Plus, I do not see a "list all tabs icon" on my toolbar to reopen the grouped tabs, which is what [article] says should happen.

Suggestions for making this work?

I updated my desktop browser today and now there is an expandable sidebar at the left margin of the window showing tool icons for Tabs from other devices, History and Customize sidebar. I can see how to remove tool icons and how to expand or collapse sidebar but can I remove the sidebar completely? Is this an option? I prefer the old look with the browser web page content extending all the way to the left of the screen, without the narrow vertical sidebar.

I’ve been noticing an issue with YTS-type sites on Firefox. The site either loads partially, the player doesn’t start, or it keeps buffering without playing anything.

What’s strange is that the exact same site works perfectly fine on Chrome and other Chromium-based browsers. Videos load instantly there, but on Firefox it either breaks or takes forever.

Things I’ve already tried: – Cleared cache and cookies – Disabled all extensions – Tried in private window – Checked network (no issues)

It feels like something related to Firefox compatibility with the video player or scripts used on these sites.

I also tested another version here which seems to work better on Firefox:

ytsmx https://ytsmx.stream/

Not sure what’s different (maybe a different player or encoding), but it loads without issues for me.

Has anyone else faced this or knows what might be causing it?

I love Firefox, I use it on all my devices. And daily I access facebook.com on this browser, it's been working flawlessly - until yesterday. Yesterday, using Firefox (ver 130.0.1) on my Windows 10 PC, I tried accessing a FB page which I visit sometimes: https://www.facebook.com/OpenOscillator

Rather than reaching that page, I got a white screen with this error message: "Sorry, something went wrong." And since then, even visiting the Facebook home page (or any other FB page) has the same error message.

Today I tried the same thing on my Mac (OS 14.3), using Firefox and logging into facebook.com, which worked as usual. But when I went to https://www.facebook.com/OpenOscillator, I got the same error message: "Sorry, something went wrong." And as happened on my PC, now on my Mac I can't access any FB page on Firefox.

And just to mention, I've rebooted both the PC and the Mac, yet this problem persists on both devices.

Trying this same exercise on Edge on my PC does not have this problem. Nor does it happen when doing this on Safari on my Mac.

So, this problem has only been happening on Firefox. I can no longer access facebook.com with Firefox. Do you guys have any ideas how to solve this?

Helpful to know: Do you have the same outcome if you visit this FB page: https://www.facebook.com/OpenOscillator

Thanks for your assistance! Steven

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Hello,

I dislike the Group Tabs feature. So many times I've accidentally created a Group Tab and then had to figure out how to un-group them.

I've tried to change the value of the "browser.tabs.groups.enabled" preference to false, but it doesn't stick; after restarting, the value is always back to "true".

What’s up with this?

Thanks, Andre’a

Firefox now requires me to use a passkey to log in to YouTube. I don't have (or want) a passkey. My computer locks up solid, and I have to reboot when I cancel the request for a passkey. I can log in to YouTube on my Samsung S10+ tablet and S25 phone without problems. This problem only occurs on my Windows 10 computer. It is impossible to bypass this issue.

My YouTube homepage is blank when I visit using Firefox (see attached screenshot). Here is a list of all of the fixes I have tried:

-Disabling all extensions and turning off Enhanced Tracking Protection (at the same time) -Clearing cache -Clicking 'forget this site' on YouTube in my browser history -Restarting my PC/Firefox -Refreshing Firefox profile (this worked, but the issue returned after an hour) -Changing my system theme to light mode -Launching Firefox in troubleshoot mode -Logging in on an incognito window (with the same result) -Probably some other things I'm missing (I tried pretty much every result I could find from looking up 'YouTube homepage is blank' and 'YouTube homepage not loading).

The issue only occurs on Firefox and only after I log in to YouTube. This has never occurred before. I checked to make sure my Firefox and YouTube settings are the same as they've always been.

YouTube videos load fine as long as I paste the direct link into the URL bar, but ONLY the video (no comments, recommended videos, likes/dislikes, description, etc...) and I can't take it out of theatre mode nor fullscreen it (fullscreening it just removes the top bar of the browser--the video itself still has black bars on the sides).

Sometimes when I reload the page, I see the following at the end of the URL: &ThemeRefresh=1. I don't know if that means anything.

I am using the Firefox app on Windows 11. I am not using a VPN. This issue is specific to YouTube and YouTube only.

Any help would be greatly appreciated. Thanks!

I have a HUGE problem with Firefox memory usage. Some open instances of firefox are taking anywhere from 600mb to 2.8gb of memory. Since firefox opens MANY instances even with only ONE active window, this very quickly uses all available memory (4gb) causing a full laptop crash.

More concerning is that CLOSING the worst instance of memory usage STILL leaves the single open page/tab open, so what exactly was the memory eating instance actually doing ???

I have included a screengrab of the many remaining instances of firefox in windows task manager AFTER closing the main culprit.

I have also included a screengrab of all the adblockers I use which I believed would limit unnecessary memory usage, but does not seem to be effective.

Many Thanks

Hi, I just installed Windows 11, version 24H2 and now in Firefox I'm continually prompted with "Awaiting Location Permission, Grant Firefox location permission in system settings".

The problem that location has been turned off by admin on this computer. How can I stop these continual prompts from Firefox? I have checked the box in Settings to block location requests from new websites but am still getting the prompts.

Thank you.

Good day, everyone,

I've been using Firefox for several months since switching over when the migration to Manifest V3 in Chrome gained momentum. Initially, Firefox worked flawlessly, but over the past couple of months I've encountered a recurring issue where downloads often fail -- sometimes right at the start and other times midway through -- especially with larger files.

I've encountered this issue across multiple machines, and changing the destination drive where the files are saved hasn't made any difference. Interestingly, the same files download without any issues in Chrome, so I've ended up relying on Chrome exclusively for downloads.

Has anyone else experienced this issue?

Thanks in advance!

When I try to make a Google search I get the following message, "I'm not a robot" with a reCAPTCHA: "Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?". This happens on Firefox, but not Chrome or Edge. If I 'Allow' Google in the 'Exceptions - Cookies and Site Data' then I do not get the message, but it takes several seconds for Google display the resulting page. However, if I delete the cookies/cache the message will return and I have to redo the reCAPTCHA. I have scanned with Malwarebytes, Bitdefender, Hitman Pro, Trend Micro House Call and Microsoft Defender, nothing detected. Running Win 10 (64) with 'Extended Security Updates', Firefox 147.0 (64), no additional Extensions or Plugins. Also I uninstalled and reinstalled Firefox.

Hello. I love the feature. I didn't know it was a new feature because I started using Firefox around April. I saved my group tabs, very happy about it. Then I close and save it, then I opened it again, it was great!

I am a student, I use my group tab to add the tabs that have the resources that I need to, and would also like to study for more knowledge and for my next school year.

There was no problem at that whole time. In April 21, there was no problem until April 22, 23 no problem. But I forgot my charger at that time, because I was at my mothers house. Then I wait for weeks for my charger to come back, about 2 weeks for my laptop to revive there in my grandparent's house.

When I got my charger, and opened firefox. Wait, but at first when I opened firefox, it showed me that there is a new update, an update about tab groups that I already now. I looked at my group tabs, and they are not there anymore.

What should I do to get them back.

Until a week or two ago, Amazon Prime Video worked without a problem on my Firefox browser. Now I cannot get Prime Video to open any show, nor can I access previous episodes of any show. I tried removing all my add-ons, including all my ad blockers and making Prime Video an exception to the enhanced Firefox browser feature. Nothing worked. Can someone at Firefox fix this problem or tell me why it happened? I CAN use prime video without difficulty on Safari and Chrome.

The bookmarks icons and fonts are too small for my older eyes on my new Ubuntu computer. They are bigger on my older Ubuntu computer. I have tried to find out how to enlarge them without sussex.

I am aware of the Zoom feature for a webpage itself, I am not asking about that. I simply want to have my bookmark toolbar FONTS and ICONS larger.

This has been frustrating. Perhaps including an EASY way to do this for future updates, or an app suggestion that would solve the problem. Thanks for your consideration and (hopefully) help.

Hello! After a clean install of Windows 11 24h2 Pro, Mozilla Firefox is unusable. It takes about 2 minutes to load a page which is abnormal. I remember I had the same issue when I first installed Windows 11 23H2 Pro and that was resolved somehow but it was 2 or 3 years ago and I've no idea what the solution was back then. I've tried some basic stuff including Test suggestion which of course didn't resolve anything as almost all of them are referring to cleaning cache, reinstall Firefox etc and it literally has nothing to do with my situation. Any solutions?

I have the most recent update and have been excited about tab groups, but it's still not working on mine. I thought the update would be available to all as of May 6, 2025. Is this happening to anyone else?