I-Firefox Community Forum

Hello, After the last MacBook Pro M4 update my tabs keep disappearing. This is quite ANNOYING as I use ALL my tabs. Plus when I go to HISTORY there is NO Restore Previous session...so I am losing EVERYTHING. Do I just need to go out to another browser and make them my default? I can find NO help when I go out to your support for my problem. Thank you, Patty

/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section as you have macOS.

Hi, I have a laptop i use for work and a PC at home, both use Firefox.

At home I am signed into a FF account, but on my work laptop i've never signed into FF before. I had lots of work-related bookmarks.

I recenlty signed into FF on my work laptop, in order to make sharing tabs to my home PC easier. Now all the local bookmarks I had in FF from before I signed in have been replaced with my bookmarks from my home PC.

How do I recover the bookmarks from before I signed in? Going forward, is there a way to organise different bookmarks on 2 different devices while signed into the same FF account?

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't do anything I have quite a bit of stuff bookmarked, can you help? The browsing history and my bookmarks seemed to disappear at the same time.

I am trying to get rid of old bookmarks.

I logged out of all my devices except my main PC, deleted many folders of unwanted bookmarks.

changed my password

on my other devices that were not connected to sync, I deleted all bookmarks completely.

I only wanted what was on my main PC that I worked so hard on.

now tonight on my PC all the old bookmarks are back again.

this page doesn't make any sense, there is no option to "Delete data from this device" when I sign out.

[https://support.mozilla.org/en-US/kb/delete-sync-data-firefox-signing-out...]

After a routine system restart due to display driver crash my Mozilla Firefox ceased to work, displaying a broken link. After some messing around I decided to reinstall the application, but when I did it was an entirely new instance with none of my local saved data (bookmarks, passwords, history etc). I've been able to restore my bookmarks, but not my passwords. I've found the relevant key4.db and logins.json files pertaining to the older intall, but I have no idea how (if possible) to install them, and I assume there would only be a compiled csv if I created it.

Help!

I just upgraded from an older computer OS to Windows 11. I imported my bookmarks but really hate the new look of the bookmarks bar in Win11. The icons are all generic and have no color. I've attached a screen shot illustrating.

I have been a firefox user for 5 years now and i gave my laptop to repair and it was fixed with an ssd (HP NVMe SSD) to better performance and more speed and efficiency but in the process he rebooted and restarted the pc and now all my data is not there , i have some very important webpages and bookmarks in my firefox browser, i had signed in synced and done everything so that i get the data if something like this happens , however and only 3 or 4 bookmarks were imported and all the search history is gone and new even though i signed in with all my accounts and synced and tried to get the data , i remember that i did everything properly to sync and store the account data,search history,bookmarks and password s and now i am not able to get it and i tried doing it with all accounts i had logged in firefox.how do i get my search history,bookmarks,saved passwords back please tell?

I have lost all of my bookmarks, bookmark tool bar after Firefox's last update. I have spent the last day trying to recover what has been lost but I am having no luck in getting everything back in place. I have tirelessly gone over all your possible remedies and get no results. I can't even send a message to Mozilla through their help messaging system. My only recourse appears to start using another web browser. If I can't talk to someone who can help guide me through a mess I did not cause, then I am forced to find another company that is responsive to my problems. Call me at [edited] or write me at [edited] if you want to keep me as a user of your service. Regards Mark Hannah

[edited email and phone# from community support forum]

I am trying to sync Firefox data to new computer. The Mozilla account only allows me to sync mobile devices. Online instructions do no match my version of Firefox 131.0.2, Ubuntu 24.04.

Dear Firefox,

I have just reinstalled my operating system after some issues. After reinstalling my browser, I logged into my browser after changing the password, but now no data is being synced. The open tabs, bookmarks and saved passwords were the most important, but none of that has synced back. After waiting for a little bit I decided to press the synchronize now button, but that also didn't do anything. Is there perhaps something wrong with the syncing right now? Or is there another way to get that data back? I didn't save it as I normally don't have to.

Thank you for your reply!

Kind regards, Lili

I use Firefox on Ubuntu Linux, and it works fine.

For unrelated reasons I have created a new Linux Mint 22 boot partition, and I would like to use the same Firefox profile on both Linux OS-s, without having to move or copy the existing profile I use on Ubuntu. (The profile is placed on a third independent data partition!) I cannot find any information on how to do it. All information I find involves moving the profile, but then Firefox on Ubuntu would not be able to continue to use it.

I look forward to hear from you. Thank you. :-)

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

My profile seems to be corrupted. Starting Firefox with that profile completely crashes the computer, but when I reinstalled Firefox and it started with another profile it was fine. Switching back to my profile immediately crashed the computer. Is there a way to extract the history/bookmarks/passwords/etc. from my profile folder without starting Firefox? Thanks in advance!

This if Firefox 131.0 on MacOS 10.15.7 (Catalina).

I am signing into my Mozilla account on a new computer with a clean Firefox install. I'm able to get into my account using an authorization code to my email, but Firefox Sync isn't working so no bookmarks/passwords/history/etc. I have a persistent "account disconnected" with a yellow triangle icon. Upon clicking through, I see "Please sign in to reconnect [my email address]" with a sign in button. Signing in does nothing. What's really strange is that my other Mozilla account works fine, which leads me to believe this is an account issue—except that I've synced this account across several devices already.

What do?

Hello,

Referring to your article [https://mzl.la/3TS8WcA] (Import settings and data into Thunderbird for Android) . The first step is : Export Thunderbird Desktop settings

   Click ≡ > Tools > Export for Mobile. 

However, I am running version 128.3.3esr (64 bits) "Nebula" and the menu "Export for Mobile" isn't available under "Tools" as mentioned in the article.

Please advise

Regards

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.