Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Restore Previous Session not working - or, not properly at least

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding p… (funda kabanzi)

OK, I was using a very old version of firefox previously and restore previous session worked perfectly. If my computer crashed, when I rebooted it, the "trouble finding pages" message came up, click to restore session, and everything came back.

Then.... I upgraded to version 72.0.2 (64 bit)

Session restore no longer works, or at least not the way it should be working.

If I had say 20 windows open when the computer crashed, when I finish a reboot and start Firefox, I get the "trouble finding pages" message, and I click to restore session as before.

Anywhere from 2 to maybe 5 windows will restore. The rest are gone.

I suspect it has to do with the fact that there were now multiple "instances" of firefox running in the task manager, and what's happening is that it's restoring the windows in ONE of those previous instances, but not all of them.

It gives me the impression that the session restore function isn't tracking all the windows open in all those separate instances, but rather it's only tracking one instance.


Any assistance would be appreciated.

Asked by Magelord 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Disable Updates, make old addons work again, stop hitting hard memory limit

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missi… (funda kabanzi)

what is it so hard to disable updates and stop your releases and keep my profile and addons. I had enough of your browser as with every update more things go wrong, missing or disabled. I just want to use the internet with the old addons I donw want any of your new features crap. With 8GB or ram your last browser fails to stop freezing my computer with your ram usage and process limit. I use basically the same addons and scripts as with FIrefox 52 and everything fails to work now. I hope someone can make a usable browser that does the simple things that I want and not have to deal with this again.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by zh0so 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Make "Minimize Memory Usage" default

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB m… (funda kabanzi)

Like many users who have placed this same complaint on this forum and others, Firefox, when left active with even only a few tabs, uses all available RAM until my 16 GB machine is populated up to 98% and barely works (Dell Optiplex 5060, i7-8700, 16 GB RAM, Windows 10 64-bit; Firefox 72.0.2 (64-bit)).

When I shut Firefox down, I release 8 GB of RAM. I have used the "about:memory|Minimize Memory Usage" button with some success.

How can I make that memory setting permanent or the default, so I don't have to lose my research momentum by having to wait to get to a point where I can open the "about" settings window and manually click that button? It's very frustrating.

I've tested in Safe Mode, disabled any add-ons (I only have what Firefox supplied), and the condition still persists.

Making the "Minimize Memory Usage" setting, or an equivalent if there is one, permanent would help.

Thanks.

Asked by ed9213 2 iminyaka edlule

Last reply by Web Surfer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox automatically connecting to multiple IP addresses. Is it a security issue?

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security is… (funda kabanzi)

As soon as I start the Firefox Browser, it is connecting to multiple IP addresses. Any idea why it is doing so? Is there a way to stop it? Is it a privacy and security issue?

I have already changed most of the setting as mentioned in the following article: https://support.mozilla.org/en-US/kb/how-stop-firefox-making-automatic-connections

Some of the IP connections have stopped after making those changes. But there are still few connections. They are: - 35.244.181.201 (This is Google LLC) - 13.227.142.108 (This is Amazon) - 117.18.237.29 (This appears to be Verizon Media) - 54.70.109.38 (This is Amazon) - 52.38.31.225 (This is Amazon)

It will be great if someone could shed some light on this issue. Thanks in advance.

Asked by Firefox User 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Differences in Firefox Versions

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, w… (funda kabanzi)

Hi Everyone, For personal reasons I run FF version 72.0.2. I have a subscription to Britbox (UK) which has run without difficulty for two years now --- until recently, when it stopped for no apparent reason and displayed the error message shown in the attached image. Britbox Tech Support is, to say the least - useless, and I have been unable to extract anything useful from them for the past few weeks. Today, however, I got a (speculative) message saying that if I upgraded my FF version to the latest - things would be fine again. Strange, as they have been insisting I change to Chrome until today. Can anyone support their advice? i.e. Is there anything in version upgrades from 72.0.2 which might have affected viewing? Thank you. Ian

Asked by Ian 11 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule

  • Okugcinwe kunqolobane

How to edit or delete a posted Firefox Support question or reply?

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's que… (funda kabanzi)

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's question thread?

And how do you entirely delete your posted question or reply, if you wish to for any reason?

Asked by demoneyes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Syncing passwords, bookmarks, tabs, etc. without Firefox Sync

Hey, My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync … (funda kabanzi)

Hey,

My employer recently updated its information security policy, and as a part of that disabled Firefox accounts on our work laptops. Is there a way to "manually" sync passwords, bookmarks, tabs etc. to and from a computer that is not logged in? Installing third party software is, because of the same security policy, not an option.

I've relied heavily on Firefox Sync in the past, as I often come across items of interest that I bookmark on my private laptop that I would like to access on my work computer and vice versa, passwords are updated often etc. The updated security policy has become a real nuisance, so I am looking for a workaround. ;)

(And yes, I am talking to our IT department, and they are at least semi interested in finding a solution.)

Appreciate any help!

-K

Asked by kristian.vea 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox and IE can access most web pages, but both go "unable to connect" on mozilla.org

Hello, I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.… (funda kabanzi)

Hello,

I'm trying to update Firefox on a relative's Windows 10 computer, but none of the installed browsers can reach the Mozilla main pages. We're stuck on version 72.0.2

Other webpages load fine. The only way I've gotten mozilla.org to load is by using a web proxy, but then the error appears when I try to download the latest version of firefox (it's always "download was interrupted" then). Going down the recommendations on this help page https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites , I verified that windows firewall allows Firefox. Then I checked the system time and the wireless connection. Flushing the DNS cache was similarly fruitless. Other computers using the same internet provider in the same house don't have this problem, so I don't think the ISP is at fault. I even went looking for the DNS number of the website and tried inputting that into my address bar. Still no luck. I made an HTTP log file of the error through about:networking, as described here https://developer.mozilla.org/en-US/docs/Mozilla/Debugging/HTTP_logging, and will attach it. I really hope you can help me troubleshoot this; it's been plaguing my relative for an excruciatingly long time.

... hm. Your attachments browser window doesn't see .moz_log files, so I've uploaded them to this ge.tt address: http://ge.tt/1ocAom83 .

Regards, Silvia

Asked by catfooted 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

stop videos playing automatically in facebook when not logged in

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found … (funda kabanzi)

Videos play automatically in fb even though FF set not to? Apparently you can stop if logged into fb. I want to stop if not logged into fb. I asked this before and found disabling hardware acceleration did it but it happens again when i browse FB not logged in. I have FF set to block ALL sites from automatic playing. Why would i need to log in to fb to fix it?

Asked by OAKSFOX 1 unyaka odlule

Last reply by OAKSFOX 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Unable To Update Firefox 72.0.1

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this… (funda kabanzi)

I am using Windows 7 Home and Firefox 72.0.1. When I try to update Firefox to a later version, it stops working on my computer, and plays dead. Is there a way to fix this frustrating problem? Your assistance will be much appreciated.

Asked by Geoff Dunstan 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe

V72.0.2 32bit update broken

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently fir… (funda kabanzi)

cant update to latest version, administrator has disabled auto updates. But no option to manually update and no option to turn on auto updates either. . So apparently firefox isn't compatible with netflix anymore either due to no update options... It looks like chrome is my only option now.

Asked by JohnBob1674 4 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 4 izinyanga ezidlule

  • Okugcinwe kunqolobane

Having trouble starting firefox

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the p… (funda kabanzi)

So i've been having trouble starting fire fox after it updates. The last couple of times i just kept trying and it worked but this last time nothing seemed to solve the problem. So i old-school troubleshooted the problem by opening task manager, going to process' and selecting all users when trying to start fire fox. And i noticed another set of process's opening and closing with fire fox under the name LVPrcSrv except there was one more of these process's than there were of fire fox so as soon as fire fox and the additional LVPrcSrv process's closed i manually ended the last remaining LVPrcSrv process and then tried to start fire fox again and this time it work. I'm worried this trick wont work again so i'd like to ask the Mozilla developer whats actually wrong with my fire fox so i can fix it before it becomes permanently inoperable.

Asked by Sin Shadow Fox 2 iminyaka edlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Multi-Account Containers extension context menu item removal issue

Hello, I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that… (funda kabanzi)

Hello,

I recently installed the Multi-Account Containers extension but noticed that it also added some unwanted right click context menu items to assets for websites that I have put into containers. For example google.com and youtube.com are both put inside a "google" container. Now I have used the folowing code: "menu[label="Open Link in New Google Tab"] {display:none!important;} " in the userChrome.css file to remove the context menu item: "Open Link in New Google Tab" but it's only taking effect on the google.com website and not youtube.com.

Anyone know the reason why?

Thanks in advace.

Asked by Malice 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox slowing down my entire system

HI, it's a problem that's been around for years, yet i never got an appropriate answer, so i'm asking here: The longer i keep Firefox running, the slower my whole system … (funda kabanzi)

HI,

it's a problem that's been around for years, yet i never got an appropriate answer, so i'm asking here:

The longer i keep Firefox running, the slower my whole system gets and the slower firefox itself gets - up to a point (generally like about 10 hours or so) where everything becomes so slow, i have to manually shut down Firefox via the Task Manager. All that seems to be independent from the fact whether i actually do something in Firefox or not.

So i don't know what Firefox actually does while i'm away that kills my whole system, but i'd really like to know and i appreciate any help!!!

THX in advance

Asked by j.jansen7909 1 unyaka odlule

Last reply by j.jansen7909 1 unyaka odlule

  • Okugcinwe kunqolobane

Download failure

When trying to download update I get the following on Windows 7- XML Parsing Error: undefined entity Location: chrome://mozapps/content/edownloads/unknown Content Type.x… (funda kabanzi)

When trying to download update I get the following on Windows 7-

XML Parsing Error: undefined entity

Location: chrome://mozapps/content/edownloads/unknown Content Type.xul Line Number 79, Column 54:

<description id="settingsChange" hidden="true">&settingsChangeOptions.label;</description>

Asked by Chuck 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

There should be a disclaimer for "frefresh firefox" notifications

I got the notification recommend me to refresh my firefox at the bottom, which only states that it will make my firefox run faster. But it didn't mention it will delete a… (funda kabanzi)

I got the notification recommend me to refresh my firefox at the bottom, which only states that it will make my firefox run faster. But it didn't mention it will delete all my add-ons, reset my layouts, mess up my about:config settings. Which lead to unwanted automatic update download and installation. This is completely BS.

Asked by slytherin100 9 izinyanga ezidlule

Last reply by slytherin100 9 izinyanga ezidlule

  • Okugcinwe kunqolobane

search results

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them fr… (funda kabanzi)

This newest version provides search results of all kinds of off the wall engines like tikitoks.com, socialcatfish.com and many more obscure sites. How do I remove them from my google search results?

Asked by dave.ferron 2 iminyaka edlule

Last reply by McCoy 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

I erred in clicking "ok, I got it" instead of "disable" when trying to watch a video; now I have no volume control!

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of… (funda kabanzi)

as stated above, in attempting to watch a YouTube video sent in e-mail from a friend, I misunderstood the message I got from Firefox and clicked "ok, I got it" instead of "disable" and Firefox complete removed the sound from my computer so that now my volume control little icon has completely disappeared! how can I restore sound to my computer? I did not want this outcome!!

Asked by missp050 1 unyaka odlule

Answered by Shashank Shekhar 1 unyaka odlule

  • Okugcinwe kunqolobane

downloaded ppt(x) files are broken

i can't remember since when, but it's some time now, that if i download a ppt(x) file it's always, always broken. 1- it's broken beyond repair 2- the files are ok if i do… (funda kabanzi)

i can't remember since when, but it's some time now, that if i download a ppt(x) file it's always, always broken.

1- it's broken beyond repair 2- the files are ok if i download using a third party app, like fdm 3- it's only ppt(x) files 4- no alerts or reports from my antivirus 5- i use ff 72.0.2

Asked by farid.at 11 izinyanga ezidlule

Last reply by farid.at 11 izinyanga ezidlule