I-Firefox Community Forum

I have latest version of firefox on my windows 10 dell inspiron 7560 ... I have been using firefox for about 18 years now

system info - i7 - 8GB RAM, windows 10, one 128 GB SSD and other 512GB SSD

Since yesterday, it has been crashing after every 2-5 minutes; in troubleshooter mode as well...

I ran Windows RAM memory test, it turned out to be okay... I ran a Dell hardware test, it informed me that my fan is not working properly; though I doubt its the reason for my Firefox crashing

Below is one of the crashes in text - can someone help please?

AdapterDeviceID: 0x5916 AdapterDriverVersion: 27.20.100.8854 AdapterSubsysID: 07821028 AdapterVendorID: 0x8086 Add-ons: snaplinks%40snaplinks.mozdev.org:3.1.12,%7B394DCBA4-1F92-4f8e-8EC9-8D2CB90CB69B%7D:6.3.1,%40pagememo:1.15.1resigned1,%7Baf37054b-3ace-46a2-ac59-709e4412bec6%7D:4.2,screenshots%40mozilla.org:39.0.1,webcompat%40mozilla.org:130.2.0,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,bing%40search.mozilla.org:1.7,google%40search.mozilla.org:1.5,wikipedia%40search.mozilla.org:1.4,ddg%40search.mozilla.org:1.5,ebay%40search.mozilla.org:1.5,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 8233635840 AvailablePhysicalMemory: 1266659328 AvailableVirtualMemory: 138522270318592 BackgroundTaskMode: 0 BuildID: 20240913135723 CPUMicrocodeVersion: 0xde ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1727643240 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1726686919 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"Avast Software s.r.o.":["aswJsFlt.dll","snxhk.dll","aswhook.dll"],"Microsoft Windows":["CryptoWinRT.dll","devenum.dll","sapi.dll","winmmbase.dll","windows.internal.shell.broker.dll","Windows.Security.Integrity.dll","PCShellCommonProxyStub.dll","ondemandconnroutehelper.dll","TaskFlowDataEngine.dll","linkinfo.dll","ntshrui.dll","explorerframe.dll","wpnapps.dll","dataexchange.dll","twinapi.dll","cdp.dll","cscapi.dll","edputil.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","wscapi.dll","wininet.dll","wsock32.dll","ktmw32.dll","winmm.dll","msimg32.dll","OneCoreCommonProxyStub.dll","comctl32.dll","FWPUCLNT.DLL","directmanipulation.dll","Windows.Globalization.dll","DWrite.dll","urlmon.dll","Windows.UI.Immersive.dll","srvcli.dll","iertutil.dll","BCP47mrm.dll","InputHost.dll","TextInputFramework.dll","Windows.UI.dll","Bcp47Langs.dll","winhttp.dll","OneCoreUAPCommonProxyStub.dll","dbgcore.dll","dhcpcsvc6.DLL","WindowManagementAPI.dll","npmproxy.dll","version.dll","dhcpcsvc.dll","msacm32.dll","rasadhlp.dll","twinapi.appcore.dll","Windows.ApplicationModel.dll","xmllite.dll","taskschd.dll","winnsi.dll","MMDevAPI.dll","AudioSes.dll","d3d11.dll","d2d1.dll","dcomp.dll","avrt.dll","CoreUIComponents.dll","dsreg.dll","nlaapi.dll","CoreMessaging.dll","icm32.dll","msdmo.dll","ColorAdapterClient.dll","mscms.dll","wshbth.dll","WinTypes.dll","policymanager.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","deviceaccess.dll","PortableDeviceTypes.dll","propsys.dll","SensorsNativeApi.V2.dll","SensorsUtilsV2.dll","SensorsApi.dll","rmclient.dll","dwmapi.dll","windows.storage.dll","dbghelp.dll","wtsapi32.dll","kernel.appcore.dll","dxgi.dll","winsta.dll","rsaenh.dll","msvcp110_win.dll","ntmarta.dll","umpdc.dll","IPHLPAPI.DLL","dnsapi.dll","netutils.dll","powrprof.dll","mswsock.dll","cryptsp.dll","cryptbase.dll","wldp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","sspicli.dll","userenv.dll","profapi.dll","KERNELBASE.dll","win32u.dll","wintrust.dll","gdi32full.dll","bcrypt.dll","cfgmgr32.dll","crypt32.dll","bcryptPrimitives.dll","msvcp_win.dll","ucrtbase.dll","gdi32.dll","shell32.dll","clbcatq.dll","imm32.dll","SHCore.dll","setupapi.dll","sechost.dll","advapi32.dll","kernel32.dll","imagehlp.dll","nsi.dll","msvcrt.dll","rpcrt4.dll","psapi.dll","user32.dll","msctf.dll","ws2_32.dll","oleaut32.dll","combase.dll","ole32.dll","shlwapi.dll","ntdll.dll"],"Microsoft Windows Software Compatibility Publisher":["VCRUNTIME140_1.dll","VCRUNTIME140.dll","msvcp140.dll"],"Mozilla Corporation":["firefox.exe","xul.dll","gkcodecs.dll","nss3.dll","mozglue.dll","osclientcerts.dll","nssckbi.dll","freebl3.dll","softokn3.dll","lgpllibs.dll"]} MozCrashReason: assertion failed: n > 0 && n <= 8 Notes: FP(D00-L1100-W0000100-T00) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x134d, AdapterSubsysID2: 07821028, AdapterDriverVersion2: 30.0.15.1169DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7259 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1727642490 SubmittedFrom: Client SystemMemoryUsePercentage: 85 TelemetryEnvironment: 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8462282752 TotalVirtualMemory: 140737488224256 UptimeTS: 7502.15923 UtilityProcessStatus: Running Vendor: Mozilla Version: 130.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192

MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Firefox updated to version 131.0 64 bit. Bill payment functions on my banking web site stopped working. I cleared cache and cookies and restarted PC but didn't fix it. I tried using Microsoft Edge and the banking web site worked as always. The bank IT person said it was a Firefox problem. Also, the site says not to block 3rd party cookies, enable cookie tracking and cross-site tracking. In Firefox, I made all changes to allow these things for this site but it still doesn't work. Looks like the latest Firefox update is causing a problem that always worked in the past, while trying to fix something else.

Hello👋 I am using firefox developers edition on build 132.0b2 and my UI is not rendering correctly, the themes work but the objects like the bookmarks toolbar and the refresh button and the home button even some of my extensions is not loading and other things also not loading, but fortunately I know the keyboard shortcuts for these functions and they are working just fine but all the buttons are just not there My device is a Dell Latitude E7450 and it has a normal core I5 5300U so it is not an x86 arm based processor I hope that you find a solution ASAP as I am really struggling with my browser like this and btw I really love your work and the products that you give Thanks for doing the hard work! bye

As the title states, certain media elements within Firefox refuse to play with audio, but only with frustrating inconsistency. For example, any videos on Youtube are fine. Any videos on Reddit are fine. But many videos, most commonly on boorus and streaming sites I cannot name here, will not play. The volume on the video slider is all the way up, the Firefox application is not muted, the site is not muted, and the tab is not muted. The only thing that makes those videos play audio is if I left click on them to open them in another tab by themselves. While it solves the issue, it's still an extremely inconvenient way to go about my browsing. I know for a fact that this is a Firefox problem because those same videos on those same sites work perfectly fine within other browsers. Please, does anybody know of a solution to this issue?

Youtube's side panel on the left does not load at all, the videos on the homepage do but none of them can be played. When I play a video the website doesn't load that either. I only get an hourglass icon on the tab. Image attached.

Google search results don't show up immediately, despite being loaded. Only after about 7 seconds. Image attached.

I don't have this issue on other browsers. It has only started occurring 3 days ago, I'm clueless as to what the cause may be.

Solutions I have tried: 1. Restarting my PC. 2. Turning off all my extensions. 3. Running Firefox in troubleshoot mode. 4. Refreshing Firefox.

I met the same issue with https://stackoverflow.com/questions/27514404/web-worker-blocked-by-main-thread-in-chrome . It was asked 10 years ago and I learnt that it was fixed in chrome via https://issues.chromium.org/issues/40398809 . Is it a bug for firefox? Is there any way to work around? Thanks.

How do I stop it from appearing please? It's the address bar.. field. I don't know what to call it, english is not my native language. I just want it to remain small and static like it always did. Now it becomes a huge field that takes up too much space and blocks my vision and I just want it to disappear.

I wish Firefox would stop changing stuff like this.

I just noticed that when I start writing in the Firefox URL bar there is a blinking straight bar that remains at the start. And if I click of somewhere else and then start writing again, the bar remains blinking at the start of the new text. I also don't have the straight line you get when moving left or right in the text using the arrow keys.

I couldn't capture the bar with a screen shot so I have edited the images to where the bar is when beginning typing, and then after I have clicked of the text bar and then entered it again and typed some more.

Thanks for any help I can get.

Hi, I don't understand why I can't access the Accor Hotels website using my preferred browser, Firefox. I'm using an iMac with OS Catalina v 10.15.7 and Firefox 147.0.1 (64 bit)

I can access the site using Chrome. Chrome version is 'This computer is using macOS 10.15. Learn more Version 128.0.6613.138 (Official Build) (x86_64)'

I've checked every Firefox setting I can think of, passwords etc. but the site freezes. Please see attached screenshot. Accor tech support say they have no problem at their end.

This is the link to Accor - https://login.accor.com/as/authorization.oauth2?client_id=all.accor&response_type=code&persistent=yes&accorregister=true&origin=LOGIN&request=eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJjbGllbnRfaWQiOiJhbGwuYWNjb3IiLCJyZXNwb25zZV90eXBlIjoiY29kZSIsInJlZGlyZWN0X3VyaSI6Imh0dHBzOi8vYWxsLmFjY29yLmNvbS9sb3lhbHR5LWZ1bm5lbC9jaGVjay1hdXRoZW50Lmh0bWw_YXBwSWQ9YWxsLmFjY29yIiwic2NvcGUiOiJvcGVuaWQgQVBJV0VCLlVTRVIuQUxMIEFQU1IuQUxMIiwidWlfbG9jYWxlcyI6ImVuIiwic3RhdGUiOiI1ZjcwNzA5NjdiNWVkODBjYWZmOGY5Iiwibm9uY2UiOiJjNmNhYzBlMzQ4Zjk1NmNlMGQxNWE2IiwiZXhwIjoxNzY5MjY0NTMyLCJpYXQiOjE3NjkyNjI3MzJ9.DrUJZC2GmtZoLJAWv7lYORQij3C0tcwq4bGNezAINae8_qSHgs4hOKKiq0Cso6sJnhODcMeyrMOP-v1uZBR4Lt0NMpW-8CmprMoSmtORWrD5lWngZg2_3W4gfWViC_Phkj5tVzxdpMx5UoRWC-zvALjP_PNhE4Ca70UnRnvqDi4LFdOYZm4S52kqn_TBQq2VtSzRlLJZwBwAKUIgQG7fYaLknLXnbTd9zKSGHlwEAeO94Y6o59sQ3fHFWrWqjuJFbEl1MJEPu0tPJREmy4D70LkpV8N3TTMfDNzG0O_eLj4wX9Mipv8Q9jdOoTG8wodT5zXLkL0mRYlcdygo_MacIQ&redirect_site_uri=https%3A%2F%2Fall.accor.com%2Fa%2Fen.html%3Futm_term%3Dmar%26gclid%3DEAIaIQobChMI6r3v44eOkgMV1SV7Bx2bTCqUEAAYASAAEgJojfD_BwE%26utm_campaign%3Dppc-ach-mar-goo-uk-en-pure-mix-sear-%26utm_medium%3Dcpc%26utm_source%3Dgoogle%26utm_content%3Duk-en-ALL-ALL

Other sites all seem to work ok.

Any ideas pleas on why just this website and how I can access it without having to swap browser?

For the love of God. Effective yesterday, why can I no longer open a new tab in Firefox browser on a Windows laptop? Is this a bug or was it an intentional update to delete the visible 'open a new browser' plus (+) icon, and make it elusive, frustrating, and impossible to open a new tab? I found a workaround (right click and select the new "New Tab to Right" option from the list of drop down options), but this circumvention is mindboggling and inefficient at best. Please help. One of the things I have loved about the Mozilla organization for the last nearly 20 years of using Firefox has been the organization's dedication to make internet browsing simple and safe for users. Replacing the 1 step 'open a new browser' plus (+) icon with a 3 step right click move is the opposite of simple. Please troubleshoot.

Greetings. I have Windows 10 and Firefox for my browser. Has worked very well for many years but now I have a problem with Google search. Normally when I do search on Google and get the results I can click on a link and it will open in a new window(tab). 3 days ago I noticed that when I clicked on the link after search the site would open in the existing window. I checked my settings in Firefox and they appear to the untrained eye to be normal. I did go to the settings in Google and noticed that the "open results in a new window" was disabled. I enabled the option (no save function was available) and did a search again. This time it worked as I had hoped opening in a new window. This worked for a few hours and then once again noticed the problem. I went back to the Google settings and once again it was disabled. I enabled it and then worked fine. It continues to disable this function to open results in a new window after a few searches. Not sure if this problem is with Google or Firefox. I apologize for the length of this question but am trying to provide as much info as possible. I very much would appreciate any assistance regarding this .. Thank you

I currently can't stream anything, and this keep getting this message: Widevine Content Decryption Module provided by Google Inc. will be installed shortly,but it never installs.

I have a macbook air and am currently running macOS Sequoia version 15.0.1.

I tried uninstalling and reinstalling, removing extensions, clearing cache and data, unchecking and then checking back again the reproduce drm protected content but nothing has worked.

My Firefox started crashing a lot recently. Dozens of tab crashes within the span of just a minute or two are not uncommon. Sometimes, the entire browser itself crashes. Usually, the reason given is a vague EXCEPTION_ACCESS_VIOLATION_WRITE or EXCEPTION_ACCESS_VIOLATION_READ. I should note that in my case, the crashes affect most of the browsers I use, but they do not crash nearly as often as firefox does.

I've tried using it without any extensions (clean install), and with hardware acceleration disabled. I've run a RAM test also, which showed no issues. Disk check also indicated no issues. I installed windows 10 and even windows 11 on the secondary hard disk, but the issue persisted. I've also tried forcing my discrete/integrated GPU to be used solely as the display adapter, but the crashes still persisted.

When using firefox on ubuntu, the crashes do not happen, strangely. There was only one instance that I noticed the crashes on ubuntu, and that was when I set my discrete graphics card as the exclusive display adapter, from the BIOS settings.

Anyway, nothing really sticks out as the root cause. Wonder if someone is able to decipher anything from the crash reports below https://crash-stats.mozilla.org/report/index/bp-6927a483-6c22-4830-b057-1413e0241104 https://crash-stats.mozilla.org/report/index/bp-42b9b1f5-5820-4ed9-9c52-30c8e0241104 https://crash-stats.mozilla.org/report/index/bp-0b92e804-00e8-4515-9129-3b5db0241104 https://crash-stats.mozilla.org/report/index/bp-d27cdb0b-3e38-4507-925b-09ce30240914 https://crash-stats.mozilla.org/report/index/bp-fa6b0609-ae19-4a66-a81d-078040240911

After updating firefox nightly on my macbook air m1 all navigation buttons (back, forward, new tab, bookmarks etc.) have dissapeared.

Any idea how to get them back?

I use Zorin OS 17 Pro and Mozilla Firefox for Zorin 1.0 Version 132.0 (64-bit).

Currently I get an error after logging in to gmx.net “Your browser is not supported.

You are trying to log in to your GMX mailbox with an outdated browser. For security reasons, this is not fully possible. We therefore recommend that you use an up-to-date browser. ”

Can you please fix this error?