I-Firefox Community Forum

The email address that was used when my Mozilla account was first set up no longer exists, I'm trying to change it but the site keeps sending the confirmation codes to the existing non-existent email address which I no longer have access to. How do I change the email address without losing any data?

My previous card that was linked to my account was cancelled due to fraudulent activity so I am removing it as a payment method from various services. Under Manage Payment Methods, I only see the option to add new cards/payment methods or edit them (i.e. change the expiration date, zip code, etc.). However, there doesn't seem to be an option to delete payment methods. How do I delete a saved card under my account?

My account says it was set up with a Gmail email account. When I attempt to add a secondary account it says I already have that account. But I only see my gmail account. How to I change my primary email?

Hello,

I currently am using my old email as my account [email address]. When I try to add in my current email [email address], I get an error message saying it is being used by another user.

If I try to log in with my current email, [email address] it says you must log in with the primary email.

How do I find out what the primary email is for the other account ? I suspect it was an old account used by me at some point in time.

In essence, what I would like to do is make my primary account my current email of [email address] and remove the [email address] all together.

At some point in time, I would like to delete the [email address] domain altogether since I own it.

Thanks for your help,

-- Donnie

I recently updated my primary email address in my Mozilla/Firefox account, and deleted the secondary email address. But while some of your emails are coming to the new address (hc3baldwin@gmail.com), some are still being sent to the old address (chuckbaldwin@juno.com), then Juno forwards them to the new Gmail address. The header info shows that they came via Juno. I don't understand why all references to the old Juno address haven't been deleted from my account.

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

the email i signed in with is no longer valid i need to put in a new one i have spent an hour trying to find out how to do this is a nightmare there are guidelines for changing a password, but nothing about removing an old invalid email and password it really should not be this hard suggestion: next to the email address put an edit/change button

????

my new email is a follows:- davidgreenacre99@gmail.com

thank you

Hello,

A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to my old one. There is no link or access on my Firefox browser security page to change it. There is a button to add a secondary email but the access code is sent to my old email address. See photos below.

Thanks so much, Silvio

Hi there, I no longer have access to my primary email and I do not have a secondary one. How can I change it and add the secondary one? Thanks in advance for any help.

Regards

I would like to change my primary email on the account and my profile shows that there is currently no secondary email. I keep inputting a secondary email address that I could then reset to be the primary but Firefox keeps responding that the proposed secondary email is already confirmed by another user.

The proposed secondary email is under my full control and it would not be confirmed as a secondary email for anyone else. While attempting to solve this mystery, I did attempt to sign in under the proposed secondary email. I thought that if I were successful, I could close out that account. Unfortunately, while it appeared to accept the email address and a password saved on my hard drive, I also received an error message that said that I needed to sign in under the primary email.

The purpose for all of this is that I am changing to a new computer, will want to operate it without the old primary email address, and want all of my settings and history from the old computer to transfer over. Please advise. Thanks.