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control key (ctrl) and scrolling issue

Control key (ctrl) zooms window, can't copy, paste, etc. using the control key without the window zooming in, this does not happen using other browsers, it started about … (funda kabanzi)

Control key (ctrl) zooms window, can't copy, paste, etc. using the control key without the window zooming in, this does not happen using other browsers, it started about 1 week ago, possibly after the last firefix upgrade, windows 8

When I scroll down a page, it automatically goes back to the top. Not sure this is related strictly to Firefox.

Asked by dlpb1783 7 iminyaka edlule

Answered by Matt 7 iminyaka edlule

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what do i do if my extension wont work

hi, i have a windows eight laptop and i have downloaded firefox, i also have chrome as well as IE10. After installing firefox i wanted to add the extension SEO for firefo… (funda kabanzi)

hi, i have a windows eight laptop and i have downloaded firefox, i also have chrome as well as IE10. After installing firefox i wanted to add the extension SEO for firefox. i installed and it clearly says its enabled but i see no trace of it along side my searches.

What could the problem be, i had this extension on my old desktop and it worked fine.

Asked by robeg 7 iminyaka edlule

Last reply by schnapps 6 iminyaka edlule

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Since upgrading to Windows 8, Firefox locks up when I try to use it, can anyone suggest why please?

We had to download Firefox once we had installed Windows 8. Although we now have a Firefox tile on the new Windows desktop, to enable access to Firefox, whenever we click… (funda kabanzi)

We had to download Firefox once we had installed Windows 8. Although we now have a Firefox tile on the new Windows desktop, to enable access to Firefox, whenever we click on it to go to Firefox, we get the option to select Firefox as our default browser. Whether we say Yes or No, the screen then locks up and we have to use Control, Alt and Delete to close it.

Asked by jqmes 7 iminyaka edlule

Last reply by cor-el 7 iminyaka edlule

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Moving from Windows 8 Release Preview to Windows 8 Retail Release

I moved user profile folders to my retail copy of Win8. My startups (I start TBird when the system starts) imported - and amazingly Thunderbird started up from the start… (funda kabanzi)

I moved user profile folders to my retail copy of Win8. My startups (I start TBird when the system starts) imported - and amazingly Thunderbird started up from the startups even though I hadn't installed it.

Then I installed Firefox, and it immediately booted up and asked if I wanted to restore my previous session! There was no previous session in the Retail - but it was the session from my copy of the Release Preview.

My questions are

"Is this a feature of Mozilla products, or a happy byproduct of storing program info/settings/etc in the AppData folders?"

"Will I lose my info if I remove the old hard drive with the Release Preview - or is everything stored in the AppData folders?"

Asked by usasma 7 iminyaka edlule

Last reply by cor-el 7 iminyaka edlule

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The last day and a half, Firefox has crashed 10 times - what gives?!

Actually, it's been 10 times in the last 25 hours - and this is my work computer, I've only even been on it for maybe 8-9 of those hours. The report ID's from about:crash… (funda kabanzi)

Actually, it's been 10 times in the last 25 hours - and this is my work computer, I've only even been on it for maybe 8-9 of those hours.

The report ID's from about:crashes are: bp-980d7c22-8816-4e20-8c6a-0d8c32130222Fri-22-Feb-1311:06 AM bp-aa924b23-2c88-4726-9381-3c2582130222Fri-22-Feb-1311:06 AM bp-cf6f9ea8-17cc-49a1-b4c4-077b82130222Fri-22-Feb-1311:04 AM bp-83fd0cee-9350-41e4-a3d4-00a8f2130222Fri-22-Feb-1311:03 AM bp-e54d994f-e5d2-4520-a651-27c402130222Fri-22-Feb-139:40 AM bp-74c0e3bf-7327-47c3-a2a0-5f47a2130221Thu-21-Feb-133:08 PM bp-e84ba533-a028-408f-8ea4-b42e62130221Thu-21-Feb-132:35 PM bp-81b43c81-3d8b-41c1-a1f4-4daf82130221Thu-21-Feb-132:09 PM bp-2fc77e54-3e0d-4100-8223-c9cf42130221Thu-21-Feb-131:21 PM bp-c85904c7-648b-4b8b-822e-2b5e32130221Thu-21-Feb-1310:08 AM

This is absurd. Please tell me what to do.

Asked by SMc12 7 iminyaka edlule

Answered by philipp 7 iminyaka edlule

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Windows 8 was released 5 months ago yet Firefox won't run on it - Bad! HOWEVER - on this site there is no mention - UNACCEPTABLE!! You have let yourselves down.

There is some mention in the forums - but most of it is quite old - and in the support page you cannot sort by date - and I don't intend to read through 1,000 entries to … (funda kabanzi)

There is some mention in the forums - but most of it is quite old - and in the support page you cannot sort by date - and I don't intend to read through 1,000 entries to find the one I want!

What is UNACCEPTABLE is the lack of clear information in a PROMINENT position at the front of the site.

I have just bought a new Laptop PC and could not get Windows 7 - I had to take Windows 8. Every PC in PC WORLD is now loaded with Windows 8 - and the Mozilla site doesn't even mention it!! And Windows 8 has been out for 5 months.

Is everyone asleep at Mozilla?

Clear information might stop your (ex?) customers getting mad at you.

(Written on my old Windows 7 PC).

Asked by Sundt 7 iminyaka edlule

Last reply by kobe 7 iminyaka edlule

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Firefox 19 Windows 8 64 Bit Slow

Firefox works okay but I notice it slow down an lag. When I go on Pandora an play music it'll work fine but once I start opening other tabs it will start lagging the musi… (funda kabanzi)

Firefox works okay but I notice it slow down an lag. When I go on Pandora an play music it'll work fine but once I start opening other tabs it will start lagging the music. This doesn't happen on Internet Explorer. If I play a video YouTube in HD I sometimes have to let it load all the way up or it'll start lagging. I have none of these issues on Internet Explorer. What can I do to fix this?

Asked by iggie45 7 iminyaka edlule

Last reply by ihotep 7 iminyaka edlule

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automatic update not working in windows 8

Since I upgraded to Windows 8 (and almost immediately installed Firefox), Firefox has not auto-updated as it is supposed to. When I see that a new version is out and I ch… (funda kabanzi)

Since I upgraded to Windows 8 (and almost immediately installed Firefox), Firefox has not auto-updated as it is supposed to. When I see that a new version is out and I check my version, it says that there is a new version available at your site (either mozilla.org or firefox.com, I can't remember) and then I have to manually update.

Asked by BJSzo 7 iminyaka edlule

Answered by BJSzo 6 iminyaka edlule

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Firefox 18.0.2 failed to check for updates on Windows8 Enterprise

When I check for update in Firefox 18.0.2 it is showing that Firefox is Up to date. However, the latest version is 19.0. After a little googling I found an addon Httpfox … (funda kabanzi)

When I check for update in Firefox 18.0.2 it is showing that Firefox is Up to date. However, the latest version is 19.0. After a little googling I found an addon Httpfox which shown me the URL firefox is requesting to check the updates. It is

https://aus3.mozilla.org/update/3/Firefox/18.0.2/20130201065344/WINNT_x86-msvc/en-US/release/Windows_NT%206.2.0.0%20(x86)/default/default/update.xml?force=1

This is giving a XML with empty update tags

However, if I change Windows version from 6.2.0.0 to 6.1.0.0 like this,

https://aus3.mozilla.org/update/3/Firefox/18.0.2/20130201065344/WINNT_x86-msvc/en-US/release/Windows_NT%206.1.0.0%20(x86)/default/default/update.xml?force=1

it is showing some update related xml.

Is the manual download and install is the only solution I've left with now?

Asked by ravindra-gullapalli 7 iminyaka edlule

Last reply by John99 7 iminyaka edlule

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Firefox on Windows 8 crashes randomly

I have the latest version of Mozilla Firefox running on my Windows PC. Mozilla crashes randomly and crashed around 10-20 times last night when my mother was checking her … (funda kabanzi)

I have the latest version of Mozilla Firefox running on my Windows PC. Mozilla crashes randomly and crashed around 10-20 times last night when my mother was checking her email and Facebook. I went to the about: crashes page and here are the IDs of the reports. Any help would be highly appreciated.

bp-e81e50fa-e71c-4202-a611-36c7b2130222 bp-f393ac38-97fa-4455-88fc-dd2e92130221 bp-a47d00bd-9de5-4a63-a5ee-38ab32130221 bp-3b059c6d-f97c-4ef3-bd22-be2022130221 bp-15595200-7acc-4a21-84fe-a80c42130221 bp-de0bf0b0-7bd5-45bc-a472-ab21d2130221

Asked by Envy123 7 iminyaka edlule

Answered by adreampuppet 7 iminyaka edlule

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How to change program used to open mailto links in windows 8

I'd like to use Firefox to open Mailto links in Windows 8. I found this support article, but it isn't relevant to Windows 8: https://support.mozilla.org/en-US/kb/change-… (funda kabanzi)

I'd like to use Firefox to open Mailto links in Windows 8. I found this support article, but it isn't relevant to Windows 8: https://support.mozilla.org/en-US/kb/change-program-used-open-email-links?esab=a&as=aaq

When I open Control Panel --> Default Programs, and try to associate Mailto with Firefox, the only options it gives me are "Mail" (the Metro app I'm trying to ditch) and "Look for an app in the Store". No Firefox. How do I get Firefox to appear in the list of apps that can be associated with Mailto? Thanks very much for any help.

Asked by Tridens 7 iminyaka edlule

Answered by Tridens 7 iminyaka edlule

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Firefox 19 on Windows 8: How do I turn off the sidebar?

Actually, the question really is how do I get to the sidebar setting utility so that I can remove any item that I have inadvertently put into the sidebar. Right now I ha… (funda kabanzi)

Actually, the question really is how do I get to the sidebar setting utility so that I can remove any item that I have inadvertently put into the sidebar.

Right now I have aol.com coming up in the sidebar, I know how to close it when it comes up, but I dont want the sidebar to even appear on the screen.

Asked by PeteCruzn 7 iminyaka edlule

Answered by cor-el 7 iminyaka edlule

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I'm trying to set up a new feed reader (Brief) using Live Bookmarks but the suscribe button doesn't work. Anyone got a solution to this?

I'm currently using Google reader for my feeds but Google is discontinuing it in July. So I need a new feed reader option. I am trying to set up the Brief add-on as my … (funda kabanzi)

I'm currently using Google reader for my feeds but Google is discontinuing it in July. So I need a new feed reader option. I am trying to set up the Brief add-on as my reader, using Live Bookmarks but when I attempt to subscribe to a feed, the subscribe button doesn't work.

Asked by laffin 7 iminyaka edlule

Last reply by laffin 7 iminyaka edlule

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Firefox 19.02 freezes. Tried downgrading Flash to 10.3 but problem appears to be unrelated to Flash. Reinstalled Forefox 14.01 problem went away.

Latest version of Firefox freezes solid on load. 14.01 fixes the problem. Reinstalled 19.02 and problem reappeared. Disabling Norton Firewall temporarily did not fix the … (funda kabanzi)

Latest version of Firefox freezes solid on load. 14.01 fixes the problem. Reinstalled 19.02 and problem reappeared. Disabling Norton Firewall temporarily did not fix the problem. Reinstalled 14.01 a second time and problem went away again. Running Win 8 on a Toshiba Satellite laptop.

Asked by worldtraveler01 7 iminyaka edlule

Last reply by ivymike 7 iminyaka edlule

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Firefox 19.0.2 crashes when opening it using touch-pad gestures on Windows 8

I'm having a problem with Firefox when launching it using gestures on my touch-pad. More specifically I have set a "Three-Finger Press" application gesture in Synaptics T… (funda kabanzi)

I'm having a problem with Firefox when launching it using gestures on my touch-pad. More specifically I have set a "Three-Finger Press" application gesture in Synaptics Touch-pad v7.2, and set it to open Firefox (and only Firefox).

When I open Firefox in this manner and then try to open tabs (and/or multiple tabs), Firefox freezes completely, and is unresponsive. However when I open Firefox from the pinned shortcut on my taskbar the problem does not occur (and never has when opening Firefox this way).

I am guessing I am basically the only one who has this problem - but I would love to get it fixed. Any ideas?

Asked by TheRene 7 iminyaka edlule

Last reply by TheRene 7 iminyaka edlule

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Waterfox is not allowing me to log in to Zynga.com

When I open Zynga.com I get repeated log in messages. When I click them , they disappear and then come back. I have contacted zynga and reloaded facebook Neither helped. … (funda kabanzi)

When I open Zynga.com I get repeated log in messages. When I click them , they disappear and then come back. I have contacted zynga and reloaded facebook Neither helped.

Asked by erivard 7 iminyaka edlule

Last reply by cor-el 7 iminyaka edlule