I-Firefox Community Forum

Hello, i recently upgraded from a 4k monitor to a dual 4k ultrawide monitor, and have been having visual issues specifically on firefox and no other applications. when firefox is out of focus and i have a different window selected, the text in the firefox window becomes blurry

Hi. Every time I go into youtube, the sound cuts out after about an hour. I then have to go to settings, volume mixer and Mozilla Firefox and click on the X to get the sound back. Youtube has assured me this is not their problem, but a Mozilla one. I've been with Firefox for many many years and have never had this problem. Could you please advise me as to what to do about this ? Thank you.

Hello, I've been using Firefox for years, but last couple months or so - it's been losing Internet connection - I have to stop and restart it and all ok - somtimes for 5 mins - sometimes for 15 or so - but it's doing my head in :) Any help appreciated - Thanks

I can't download some pdfs, notably my bank statements. I CAN download some pdfs. Eg, I can download my car manual (although it's a process of downloading it to my Google Drive). However, trying to download my bank statements, Firefox gives me no options at all, and, indeed, I get an error message. Yet I CAN download my bank statements using Google Chrome! I've carefully checked all my Firefox settings, but nothing seems to address this problem. I've spoken to my bank, and they don't know why I can't download them either. When I try to download the statements, I get a screen saying it can't give me a 'Preview' (see attached screenshot), but there's a 'Download button. When I click that I get a white screen with the 'error' message:

"No API key found in request. request_id: d52e0732a3d10a75b1ec58534845c15c"

(2nd attached screenshot.)

I have asked about this before on this forum, but to no avail.

I sometimes sell items on sites such as eBay. When I try to copy and paste the picture (from my Photos) is just a weird symbol. If I go to a different computer it works! If I go to a different browser it works! When I open a weather App the radar is all washed out with different colors. What's the issue?

After reinstalling Firefox due to it being slow, no matter what settings, Firefox always opens and focuses on a new unwanted tab. But only if there are no extra tabs open except for my 5 pinned ones.

This behaviour started before I installed any Extensions.

How can I stop this?

I use Firefox in Windows 11, but when I close it and reopen it, my three open tabs are gone, it is supposed to open them, as checked in settings. I see the same thing happening in the MacOs, but no answers for Windows either.

I thought I was updating firefox today but the process lost the order of my book marks and makes them extremely hard to find. Some I used several times a day with one click. Now it takes me five clicks just to get to them and then a search. The old system worked perfectly for my purposes. Is there anyway to get back the old bookmarks tab and my old bookmarks in relatively decent order? The text promised me all my bookmarks,etc. I never would had clicked refresh if I had any idea this would be the outcome.

Playback works correctly usually, but if I jump forward or backwards in time it sometimes never loads. This also completely bricks the whole brower, all other tabs etc, until I close firefox and restart it. This happens on all vods of twitch, and also livestreams where I am able to rewind (subscriber function). I have no extensions enabled, and have the default settings on firefox etc. ("Use recommended performance settings") Video of it happening: https://www.youtube.com/watch?v=3difRLhE-cA

HI All Recently purchased a laptop and want to have FF sync with my desk top. I am signed in to both devices with the same account and have checked all settings on both and they are identical. Why are they not syncing?

Hi, I'm having this problem on 2 PCs and I'm not sure what in the world is going on. It's not only this browser but I'm trying to get Firefox sorted.

When on sites like Walmart or Costco I'll be scrolling down, click on something, hit 'back'...and then it won't return me to where I left off.

I'm really at wits end. I don't know if I have viruses on both causing aberrant behavior.

If the internet were in it's infancy last century, this would be understandable...or again maybe I have two compromised machines. I'm on the Malwarebytes forum doing all kinds of things to no avail. Defender and Malwarebytes don't find anything.

Thanks if anyone can provide some help. I'm starting to consider a dastardly ipad at this point...

Using your browser for first time today using two popular websites that are used daily (theglobeandmail.com and theweathernetwork.com) that Malwarebytes deemed these unsafe quoting 192.178.192.132.443 - they are now blocked and don't understand why these websites would have any problems. Can your team help rectify this problem please. E. Scholten [redacted email from community support forum]

This note from ChatGPT explains the issue I am having on my LG Windows 11 notebook running Firefox.

Looking... Given everything you've tested, I don't think this is your LG or audio drivers. Especially since YouTube works in Firefox and ChatGPT voice works in Chrome on the same machine. That combination screams Firefox-ChaGPT compatibility quirk. My hunch is, for now use Chrome for voice, Firefox for everything else. And if you want, report it to Firefox support. Include that ChatGPT voice plays no audio but transcribes fine. Mention Windows 11, Firefox version, and that Chrome works. That's useful for them. And yeah, no shame in sticking with Chrome for voice until they fix it.

Why am I being blocked from a site I use for work for 4 yrs now!!! UNBLOCK or I move to Duck duck go where I can sign in!!! What the Heck ....get off my computer!!

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?