Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Logins and Passwords Empty

Just last night I updated Firefox to version 78.0.1 on Fedora. I cleared all my history. I had to sign in to Firefox account again for some reason. And this afternoon I … (funda kabanzi)

Just last night I updated Firefox to version 78.0.1 on Fedora. I cleared all my history. I had to sign in to Firefox account again for some reason.

And this afternoon I discovered that my Logins and Passwords has gone empty. I use master a password and that is still in effect, and my sync settings includes logins and passwords. I've done this many times--signed in to my Firefox account, set up a master password and I'd see all my saved passwords there after doing a fresh install of my operating system. I don't know what happened now.

Asked by selectiveduplicate 2 iminyaka edlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE???

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emai… (funda kabanzi)

I have tried to register TWO secondary emails, only to find that they are both in use. The trouble is THEY ARE BOTH MINE??? They are 1) - [email]@sky.com, and 2)- [emaill]@outlook.com. I have succumbed to using a "primary email address", but I still CANNOT get what I want. IT IS JUST NOT ON. E.G. "A secondary email is an additional address for receiving security notices and confirming new devices. Account already exists". MY ONLY REPLY IS "they would do because they are already mine". so, PLEASE GET IT SORTED OUT. Thankyou. I am getting really fedup with mozilla. It is a good browser, it's just the people that make the rules that do my head in.

Asked by bugrit 1 unyaka odlule

Last reply by ARMAN KHAN 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't login to sync

Parrot OS 4.10, Firefox 77.0 Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage … (funda kabanzi)

Parrot OS 4.10, Firefox 77.0

Can't log into Firefox Sync all of a sudden on this computer only. Keep getting error saying that I have to enable cookies and local storage which I cannot figure out how to do. Cookies are not blocked and there is no setting in preferences for local storage.... Remember History is enabled.

Re-install of Firefox did not help. Anyone run into this before?

Asked by Rex Racer 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to login please Help!!!

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login. I Don't ha… (funda kabanzi)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login.

I Don't have access to the Email(Gmail) on file as i store the password for my email in firefox lockwise, which i am unable to access or sync to my newly installed firefox browser.

So its like

----can't access my firefox account -------because------- can't access my email for code------because--------can't access my firefox lockwise-------because-------can't access my firefox account.


Need help ASAP as all my passwords for gmail, banks, utilitits.... all are store in my lockwise.

Asked by 029gautam 1 unyaka odlule

Last reply by 029gautam 1 unyaka odlule

  • Okugcinwe kunqolobane

Unable to Login

I am unable to login to firefox accounts . I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont… (funda kabanzi)

I am unable to login to firefox accounts .

I have the correct Email and Password, but it keeps asking me for the conformation code sent to the email for login, but i dont have access to the Email as the password is saved in sync server.

I mean the Lockwise Sync server. No i don't have any device currently logged in to Sync. I recently Formatted my PC, So all files for password manager were lost(I synced the logins to the server before formatting my pc hoping that the Login id and Password for the Accounts would be enough to retrieve them ) and am trying to retrieve the logins.

No luck with the login links i can login but cannot change anything in the settings, it says :

" NOTE: Before you can view or make changes to this section, you will need to verify your email address. "

So any way i try it is asking for the conformation code sent to my Email address Whose password is stuck in my sync server.

So its like


can't access the sync server -------because------- can't access my email for code------because--------can't access my firefox lockwise -------because-------can't access sync server

Need Help ASAP Please.

Asked by 029gautam 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox browser

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have trie… (funda kabanzi)

Hello, Since I've got an update of Windows, 2 days ago, I've got Microsoft Edge. I like to have my Firefox as my standard browser but I can't choose anymore. I have tried it by the link of options but the choose is only Internet Explorer or Edge. I also followed your video instruction but I can't find the firefox.

Hope you can help me. Sorry for my english. I'm Dutch................ Thanks.

Asked by joustravanderhoeven 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Sync and Master Password agrivation

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP… (funda kabanzi)

I like FF Sync and I like using the Master Password I set up in Options. I use them on all my machines. But why does FF have to constantly ask me my Master Password (MP) every time I boot up? I'm usually drilling down into my bookmarks tree trying to locate my destination when... POP! There's that darn MP dialog box popping up and stopping everything. I have to then start all over. Happens every time.

I tried to train myself to first sign into Sync as soon as I got to the Desktop, but that seems like it should be unnecessary.

Isn't there any way that the MP can be fed to Sync automatically if I am the only one using the machine? Can I eliminate Sync from asking for the password? Any work-arounds at all?

Asked by Clutch 1 unyaka odlule

Answered by Wesley Branton 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

No longer have access to my bookmarks

Hello, I’ve recently done a factory reset on my PC and when signing in to Firefox my bookmarks were gone. I’ve looked in to it and it says that Firefox auto backup my boo… (funda kabanzi)

Hello, I’ve recently done a factory reset on my PC and when signing in to Firefox my bookmarks were gone. I’ve looked in to it and it says that Firefox auto backup my bookmarks but I can’t find them in the tab where they should be. Is there any way I can obtain them back?

Asked by c_lucks 1 unyaka odlule

Answered by the-edmeister 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost user data

Over the past couple of days I have been using my moms pc while I have been at her house. So I logged into her firefox with my account. Now my logins passwords and book… (funda kabanzi)

Over the past couple of days I have been using my moms pc while I have been at her house. So I logged into her firefox with my account. Now my logins passwords and bookmarks have replaced hers when she logs into her account on any device even 1 that has never had an account on it at all let alone my account. I have rebooted the device tried logging out of all devices and then back in with no luck. I have also gone to about:profile on both her pc and her laptop and I was still not able to find her information. However she can login but for what ever reason has all of my information.

Asked by jimabecker 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

all logins and passwords gone after unvoluntary logout and re-login

Hi firefox community, I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox coul… (funda kabanzi)

Hi firefox community,

I've been using firefox forever and so all my logins and passwords have been saved in the browser. For the past two days I noticed that firefox couldn't 'connect to my account', which has never happened before - I was logged in ever since my firefox account was created. My current logins have been active, but when I tried to log into a website with a previously saved login and password - there was nothing. I then logged back into my firefox account, but all my logins and passwords are still gone. I tried manual sync, still nothing.

I am not sure if it happened after a specific update - I didn't notice when exactly I was 'logged out'.

Asked by tomasz 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Update and Firefox Sync

My setup: Desktop Firefox - Main sync. Laptop Firefox - Secondary. Android Phone - Additional Sync. Firefox on my Desktop recently updated to the latest version. In … (funda kabanzi)

My setup:

  • Desktop Firefox - Main sync.
  • Laptop Firefox - Secondary.
  • Android Phone - Additional Sync.

Firefox on my Desktop recently updated to the latest version.

In doing so,

  • it reset/removed all my personal settings for my addons. (it even re-asked me for all the permissions)
  • Signed me off of Firefox sync.

So I figured, that's what Firefox sync is for right? sign-on, resync my stuff back to the latest sync.

After syncing

  • Addons personal settings remained reset/removed.
  • All personal Firefox settings around privacy settings and tweaks were reset to default.
  • A lot of old long bookmarks suddenly reappeared. (not a big deal)
  • Password issues * read below

* Password issues. After adding some new passwords while using my main sync Desktop, I noticed It had about 200 less passwords than my Android/Laptop sync.

Is there a way to merge both the password files from my Desktop/Laptop profiles (or even androids)? Sync doesn't seem to be doing it?

Asked by andme44 1 unyaka odlule

Last reply by Pallavi kumari 1 unyaka odlule

  • Okugcinwe kunqolobane

How I fixed Firefox Sync

After digging around, I stumbled into a solution and want to share my experience. A few days back, after reorganizing my bookmarks, I noticed these changes did not sync t… (funda kabanzi)

After digging around, I stumbled into a solution and want to share my experience. A few days back, after reorganizing my bookmarks, I noticed these changes did not sync to my other computers. I followed the recommendations for [https://support.mozilla.org/en-US/que.../1219438] deleting certain files to restart the sync, a recommendation to create new accounts, and reinstalling Firefox. None of these worked. What did work was:

1. I backed up my bookmarks to both html and json, just in case. 2. I uninstalled Firefox completely, on two of my three computers, then reinstalled. 3. I created a new account. While this is not necessary, I discovered Firefox does allow Gmail's email address tricks after a plus sign (example: firefox+randomword (at) gmail.com). I've been doing this more and more for extra security so a hacker can't use my regular email as a starting point. 4. With all computers logged in, I imported my bookmarks and synced. This solved the bookmark issues. But I've lost my history. I logged into my old account to discover my history was erased as expected. Searching for a solution turned up a Windows tool, but also a mention to import to another browser from which to import into my new account. I downloaded Opera and imported my history locally. 5. In Firefox, logged into my new account, I prepared to import my browsing history back into the new account. Lo and behold, a Firefox pop-up asked if I wanted to merge my old Firefox account sync data into my new account. I did, and everything worked-meaning I did not have to import from Opera.

For admins: It's great there was a tool to allow me to cross import/merge accounts. But why didn't that come up in help docs? And why can't I trigger this myself? Would have made everything so much easier. That said, I'm happy it's all working now and my imports are syncing across my devices.

If anyone has any questions, as this was hastily written while my kids run around, please ping me and I'll answer as soon as possible.

Asked by dweade 1 unyaka odlule

Last reply by dweade 1 unyaka odlule

  • Okugcinwe kunqolobane

syncing across all devices and desktops

I am having issues with Firefox NOT syncing across all devices and desktops consistently. I have gone through all devices and desktops and made sure the settings are setu… (funda kabanzi)

I am having issues with Firefox NOT syncing across all devices and desktops consistently.

I have gone through all devices and desktops and made sure the settings are setup to allow for syncing of open tabs, but the syncing is not consistent across all devices and some devices aren't even showing up in the synced tabs window. Any help would be great.

Asked by brett.blackmon 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Synch firefox bookmarks, history, logins & passwords & preferences

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I c… (funda kabanzi)

I just received my new MacBook Air and am trying to use the synch to synch the above-referenced items from my old MacBook Pro. I am NOT synching to a phone. Each time I choose to not continue w/a QR code or SMS message, I'm taken to a screen about FF Monitor and am never able to enter "another device", which is where I began, "Connect another device" - any assistance or work around will be gladly appreciated. Thank you in advance, DD

Asked by ddirving 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

ClipBoard Syncing across devices

I am having a PC with windows 10 with Firefox installed and have the same in my android too, i do surfing in the PC but would love to share clipboard across my device wit… (funda kabanzi)

I am having a PC with windows 10 with Firefox installed and have the same in my android too, i do surfing in the PC but would love to share clipboard across my device without using any third party apps (just within Firefox) like how we have an option to send the tabs across devices (image attached) this is similar to that but can send copied text to device where we can click on the notification to copy the item

if there is any feature like that available in Firefox please let me know

Asked by Ismail 1 unyaka odlule

Last reply by the-edmeister 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Sync dont work

Hey i have all my bookmarks saved in my firefox sync account and it worked before to sync it after reinstalling and login to my account it shows up all my bookmarks. now … (funda kabanzi)

Hey i have all my bookmarks saved in my firefox sync account and it worked before to sync it after reinstalling and login to my account it shows up all my bookmarks. now i have reinstalled windows and now the account doesnt load my bookmarks, there is nothin all my data is gone, i got over 1000 bookmarks ......

Asked by dariusachilles 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

  • Okugcinwe kunqolobane

i lost my synced data

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guar… (funda kabanzi)

HI about 2 month ago before i send my laptop to guarantee center i synced my firefox bookmark and personalization info with my firefox account and now after 2 month guarantee center has changed my windows and when i synced my firefox again nothing from previous data came. please restore my bookmark and add-one and other data

Asked by 499440 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule