Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Device sign in history location showing 'Boardman, OR, United States'

As of today all of my new logins are showing up with a sign in location of 'Boardman, OR, United States'. This is nowhere near where I live. I'm not using a VPN, and hav… (funda kabanzi)

As of today all of my new logins are showing up with a sign in location of 'Boardman, OR, United States'.

This is nowhere near where I live. I'm not using a VPN, and have checked my IP's location using GeopIP services. This has never happened in the past either.

Is there an issue with the service at the moment, or is something more dangerous potentially going on?

Asked by anthony.vandijk 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

FF losing sync everytime i restart the computer

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with… (funda kabanzi)

Ever since the update on mac OS and FF v 89.0,i have to sign in and re-sync FF everytime i restart. It used to retain my sync account info and automatically start up with that info. What changed? How can I get FF to save the info without having to re-enter it everytime???? PLEASE HELP. This is a huge time waster.

Asked by jojaba 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmarks Gone

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, … (funda kabanzi)

Hello I need help with the bookmarks. I recently performed a clean format on my computer for a fresh start. Knowing my bookmarks and save files are linked on my account, figured it would be safe since I've synced from the same account before. Problem is when logging in to firefox, my bookmarks didn't sync anymore. Please help thank you.

Asked by Antoooooon 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

trouble composing gmail

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crash… (funda kabanzi)

I am able to enter a recipient and a subject, but when I attempt to enter text, I am able to enter the first letter; when I try to enter the second letter, the page crashes

Asked by Joseph HJ Grott 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync with other account

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case … (funda kabanzi)

I want to use a different account linked to my Firefox. All data i used at first account is partially obsolete. At the same time i want to keep the data for just in case moments. When i use another account address, Firefox asks for my primary account. I just want to make a new account. Why i need the primary and also a verification at another device. At first i did manage and got a second sync account, but then Firefox started to combine those 2 accounts. More bookmarks. twice bookmark Firefox. I just want to start from scratch (without losing the data i already got). Firefox behaves likes Google or Facebook it follows you where ever you go, keeps tracks on you. I survived 1984 and do think Orwell had a better interpretation of that year. Can Big Brother do something besides harassing people

Asked by marsxxl2009 1 unyaka odlule

Last reply by sloges245 1 unyaka odlule

  • Okugcinwe kunqolobane

Unknown locations in Sync

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. … (funda kabanzi)

I have two laptops and a mobile phone that are connected to Firefox and have sync operating. One the laptops shows a location of Wrexham which is approximately correct. The other shows a location of Boardman, OR, United States, a place some 6000 miles away and of which I have never heard. Googling the location gives me no useful information, other than it is a small town with no special characteristics. A screenshot of part of the Firefox Accounts page illustrates what the situation is.

The laptop stated as in Boardman has a location set within Windows. That is not Wrexhan but is only a few miles from there.

I have used iplocation.net which gives me the location of my ISP, in England.

I sometimes use a VPN (for work) and when being used iplocation.net gives a different English location which I think is the locaton of the ISP for my Employer.

I am unsure what is going on here nor do I know what implications there are for my security. I do not seem to be able to fix this.

Can anyone help, please?

Asked by nyaliman 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Roboform password keeper cannot fill in user or pw on Mozilla login page

This is for login to Mozilla and Firefox Sync. Roboform password keeper cannot fill in user or pw on Mozilla login page Please see below, this discussion with Roboform … (funda kabanzi)

This is for login to Mozilla and Firefox Sync.

Roboform password keeper cannot fill in user or pw on Mozilla login page

Please see below, this discussion with Roboform tech that RF cannot fill in username or pw on Mozilla login page. Is it really Mozilla’s intention to make it impossible for a password keeper program to store and login to Mozilla on the Firefox browser, but to force people to use some other browser to do such a login that customers may have to do several times a day?

“Thank you for your message. We have reviewed and responded to your message "RF sees no forms to fill on Mozilla Firefox login page" (#1059819).

========================================================

Natalia replied (2021/06/13 04:49 pm EDT): Hello.

Firefox prohibits access to this URL to extensions, so RoboForm cannot save a Login for this address when you visit it in Firefox.

If you try to use this URL in any other browser, you will be able to save a Login and then use it to log in your Firefox account.

========================================================

You wrote (2021/06/13 11:33 am EDT): RF sees no forms to fill on Mozzilla login page. I've tried reinstalling Moz and RF, no help. RF still works on other pages as always. There are some file(s) attached - Log in RFSS to see them.

========================================================

-- Best Regards, RoboForm Support”

Mozilla Support, I look forward to your reply. As it is now, I can only login to Mozilla using my long, strong pw, by copying it from secure storage location and pasting in...very slow and tedious. Thanks for your consideration.

Best regards, Tim Warlick

Asked by timothywarlick 1 unyaka odlule

Last reply by JohnG 1 unyaka odlule

  • Okugcinwe kunqolobane

What is "syncronisation"?

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no c… (funda kabanzi)

My mail to an American e-mailaddress is blocked and i have got the advice to put in the address in the addressfield by hand and/or check my syncronisation and i have no clue of what that is. Please explain in A VERY EASY WAY TO UNDERSTAND AS I*M A NOVICE AT COMPUTING.

Asked by njm 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

better than saying "Something is wrong" or "Firefox is broken"

Ask your question Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube i… (funda kabanzi)

Ask your question

Be nice. Our volunteers are Mozilla users just like you, who take the time out of their day to help. Be descriptive. Saying "Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

   Subject:
   Which topic best describes your question?

How can we help? "Something is wrong" is comucation my comp

Asked by lisek1942 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Notes app

Why ist my Text, my Text in Notes out of my Notes App, i will synchorme but nothing comes. My Informations are all path.

Asked by TorstenBrand63 1 unyaka odlule

Last reply by Paul 1 unyaka odlule

  • Okugcinwe kunqolobane

Transfer tab to an other divice

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400… (funda kabanzi)

Hello I want to send my open tabs from my old PC to my new PC. But when i do it whith Sync, only a part of them are open on the new divice. I have a lot of tabs, over 400, and only a hundred open. If I select the following tabs for the transfer, nothing is happening. Need help please.

Ps : sorry for my english, it's not my language

Asked by deman1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Head in my homepage is totaly wrong

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE Background color gone in … (funda kabanzi)

bold text My Homepage is totaly wrong! I can see it in both Crome and Edge without problem but then bad securety. I prefere firefox Help PLEASE

Background color gone in head, picturs and links in wrong place. Text is like an old typwriter.

Saga-Lena Nilsson

Asked by saga-lena.nilsson 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

My account was hacked I want it locked

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from o… (funda kabanzi)

My pc got hacked through the my Firefox api keys, took all my crypto my emails, what can I do if I’m locked out of everything. There is no way to lock your account from outside. When they have access to everything you can’t do anything. Now this scammer, he literally runs a scam site has all my info. Google doesn’t have a number to call. Yahoo lady was an idiot, I said I’ve been hacked I want my account locked down they can’t do that. He changed the carts on my pc and deleted the recovery drive. Had access to my phone and did the same to that. Stole most or all of my crypto and there’s no recourse to these people the government is spending trillions of dollars, they can’t setup a number to call. This guy has stole millions from his scam site. Ruined my life and no one does anything. I’m literally on leave from work because I’m a manic depression with suicidal tendencies. I just want a person to talk to who can help. Google, one of the biggest companies in the world has no call center. How ridiculous is that. All my money I had. All my private information stolen. My I’d, my ssn, all my passwords. They need a simple button that says if you’ve been hacked click here. Even if you haven’t and someone is just doing it, it’s better than all the negatives that these people can cause. These losers hide behind the internet ruining lives and these huge companies make it so hard to do anything because they don’t care. They don’t care, we’re just the little people. Its insane that google doesn’t have a number to call for hacks. All companies should because it’s so common and these people are making more money I’ll make in my entire life by sitting behind there desk ruining people’s lives. I’m so beyond every feelings in the world. If this guy was in front of me I would destroy him physically. Firefox lock my damn account . Lock it, follow everything they do, get their Ip if possible, infect them, STOP THESE PEOPLE FROM RUIN LIVES PLEASE


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by debhutch25 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync issues

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What mi… (funda kabanzi)

My account is not syncing to any Firefox browser, extensions, passwords, bookmarks non of this attributes will be loaded to my browser back after re-installation, What might the issue be?

Asked by Martin 2 iminyaka edlule

Last reply by Sausad 1 unyaka odlule

  • Okugcinwe kunqolobane

Web push from different sites is not working on Firefox

Web push notifications from different sites is not working on Firefox. This is also not the problem of the particular websites (I have checked using other browser e.g. Ch… (funda kabanzi)

Web push notifications from different sites is not working on Firefox. This is also not the problem of the particular websites (I have checked using other browser e.g. Chrome where the web push is working fine for the same websites). Please suggest what can be done to fix this issue.

Asked by Soumitra 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule