Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Backing up Firefox data from mobile/ipad

So I forgot my Firefox account password, but it is open on my android and ipad but not on the main laptop browser. I don't want to reset my password since I need my data,… (funda kabanzi)

So I forgot my Firefox account password, but it is open on my android and ipad but not on the main laptop browser. I don't want to reset my password since I need my data, so the only way I see is backing up data from mobile and then pushing it to the laptop. How this is possible? Also, can why I cannot login on laptop with scanning a QR code? Any method I can use to login to my account without the password?

Asked by barish2003 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Do firefox use the same account on Windows and Mac?

I am new to firefox. I created a firefox account in firefox browser in Windows first, and imported bookmarks, etc., from my chrome browser. Next I installed firefox in my… (funda kabanzi)

I am new to firefox. I created a firefox account in firefox browser in Windows first, and imported bookmarks, etc., from my chrome browser. Next I installed firefox in my Ubuntu OS, and it worked fine, the account can be logged-on and everything was synced.

I get the problem when I install firefox on my Mac. I installed the same firefox browser version as I installed on my Windows, except that it was for the Mac. I tried to log-on with the account before, but it asked me to create a new account, even if I use the same email address to register my firefox account before on Windows. So, do firefox use the same account on Windows and Mac? Is there a fix to this problem?

Asked by yangyi0318 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

  • Okugcinwe kunqolobane

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (funda kabanzi)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Asked by a.v 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync Products

Hi, I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, whe… (funda kabanzi)

Hi,

I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, when I enter to sync my personal email with my work email, it says, 'Account Already Exists'. Yes, it exists since it is mine!

How do I get this fixed?

Regards, Alexandre

Asked by Alexandre Tissot 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

accounts.firefox.com doesn't load on Firefox 78.6.1 ESR x86_64 (RHEL 8)

Hi, When i try to open the page https://accounts.firefox.com to login in order to setup sync on my browser (Firefox 78.6.1 ESR x86_64 on RHEL 8) it doesn't load (please s… (funda kabanzi)

Hi,

When i try to open the page https://accounts.firefox.com to login in order to setup sync on my browser (Firefox 78.6.1 ESR x86_64 on RHEL 8) it doesn't load (please see attachment picture).

Any idea what can be the problem?

Asked by maverick.pt 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost password

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expec… (funda kabanzi)

I am trying to fix a situation on my parents computer that uses Firefox. We had to uninstall Firefox, reboot and reinstall the Firefox browser. After doing this I expected to be able to "Login" using her email and password, she had lost her password so I assumed there would be a "forgot password" link available to recover it. Instead this was not an option, after entering email it went straight to an option to enter a new password. There does not appear to be a point to recover a lost password, or to enter it in a new login after doing a new install. I found some tips while doing a Google search that instructed to click on the user icon in the toolbar and a reset would be there but that was not available either. Any suggestions.

Asked by Randy39 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Account locked but email works fine

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’v… (funda kabanzi)

Tried signing in to firefox sync and account got locked with the following message, "The confirmation email we sent to <my email-id>@gmail.com was returned and we’ve locked your account to protect your Firefox data."

My email works fine and I could use it to login and ask this question. Please help

Asked by alokminesh 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I get an account unlocked?

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works an… (funda kabanzi)

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works and it receives external emails, but I keep getting the message that the account is locked and if the email is valid to "let us know". Who and how do I let them know and get the account unlocked?

Asked by tim142 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Passwords, bookmarks

I would like to ask if there is any solution. I changed my password two weeks ago and forget to write it on paper. Suddenly I reinstall my windows. Also I can´t loggin i… (funda kabanzi)

I would like to ask if there is any solution. I changed my password two weeks ago and forget to write it on paper. Suddenly I reinstall my windows. Also I can´t loggin into mozilla account, so today I change my password again. Finally I logged in, but there weren´t any passwords or bookmarks, which I used to have there. How can I recover them?

Asked by Roman 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox in safe mode not remembering tabs, refusing to login to servers

Im having some serious problems with firefox. I have saved the %APPDATA% folder. I cannot login to mozilla servers for firefox sync and whenever I close firefox it would… (funda kabanzi)

Im having some serious problems with firefox. I have saved the %APPDATA% folder.

I cannot login to mozilla servers for firefox sync and whenever I close firefox it would only remember the tabs and windows I opened the previous day; not today's tabs. It runs for over 1 hour saying it's working on sync.

When I login after reinstalling firefox all my tabs are removed and cannot get sync data. How do I fix this without removing my windows and tabs (have over 100 open). I want to keep all history and tab data. Also tried cleaning cookies and cache data; no luck.

It looks like I have been having sync problems for a week, based upon my logfiles; but it was only today it stopped restoring new tabs and windows (old ones work).

Asked by zeuscannonz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (funda kabanzi)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync didn't work

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my… (funda kabanzi)

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my Firefox settings on the old one before. Back home with my new computer I was able to run the sync but all my settings are lost. Even though I'm logged into Firefox with my account. Problem: the old computer is already cleared and set back. Any ideas or solutions out there? Thanks and cheers, Christian

Asked by christian.fluri 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Not in FOREIGN COUNTRY

I live in Minnesota USA but according to many sites I contact I am listed as being from a foreign country. Here is one of the ADS...I get multiples daily. Advertisement: … (funda kabanzi)

I live in Minnesota USA but according to many sites I contact I am listed as being from a foreign country. Here is one of the ADS...I get multiples daily. Advertisement: (Venha buscar o seu Jeep Renegade.) Oft times I cannot order things because the co. doesn't mail to "my country" or many articles I can't read also because of "my country address" . How do I correct this? THANK YOU for your time.

I am Karen Hendrickson Minnesota, USA k9kats09@aol.com

Asked by K9kat 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Something is wrong

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to … (funda kabanzi)

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to stop being delegated? Thanks!

Asked by Razvy 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Dissappointed in you support

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a… (funda kabanzi)

I have had the same stupid problem for 3 years. I lose power to my MAC and I have to redo all the stuff on Firefox. I lose homepage, BookmarksI really want to speak to a voice on the phone so I can explain it but that is not an option on the website. I WANT TO SPEAK TO SOMEONE WHO CAN HELP ME!!!!! I have tried a couple of the self solutions and I have the same problem. I am about to just delete this POS and go back to POS Safari. Firefox works wonderful when it is up and running but if my machine loses power or I reboot, Firefox gets wrapped around the axel and I can't get my Bookmarks/favorites back. Also, LASTPASS used to have a small icon in the upper right part of my homepage......now that is gone. I hope to here back from you.

Robert

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by rdsomers 1 unyaka odlule

Last reply by Chris Ilias 1 unyaka odlule

  • Okugcinwe kunqolobane

I lost all my firefox data(history,passwords and bookmarks). how do i recover them

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mo… (funda kabanzi)

I forgot my Firefox password so i did a password reset and now all my data is gone. i looked on both my firefox profiles in about:profiles but no luck. also missing in mobile and another pc. what should i do

Asked by brkoushik99game 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

sending sync to a device

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to d… (funda kabanzi)

I am located in an area wherre mobiles cannot be used because there is no signal. I have been trying to send sync to a USB memory stick but Firefox will not allow me to do this. Firefox insists that sync can only be sent to mobile devices. I am using Firefox on a desktop with Windows 10.

Asked by no signal for mobiles 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule