Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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How do I delete the sync data out of my Firefox account (but leave the account otherwise intact?)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would … (funda kabanzi)

I used Firefox Sync in order to fix a corrupted Firefox profile, and now want to delete the sync data from Mozilla's servers (as it's no longer needed). However, I would like to keep my account on Firefox Accounts. What's the best way to ensure this?

Approaches I think *might* work:

- Change my registered email address, delete my account, create a new account with the original email - Reset my password (causing sync data to be deleted)

The first one seems more thorough, but perhaps a little *too* thorough. :-) But the second is only implied to work, not stated outright. Thoughts?

Asked by tim-mc 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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How to import password csv?

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC.… (funda kabanzi)

So I'm using firefox on my old PC and want to export the login data to my new PC. Firefox has export passwords to CSV but there is no import CSV in firefox on the new PC. There's import HTML but... firefox exported to CSV not HTML so I'm really confused, why would it export to a format that cannot be import?

Asked by CorkyKitty 8 izinyanga ezidlule

Answered by Terry 8 izinyanga ezidlule

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Web page loading when selecting option in dropdownlist

Hi everyone. I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop … (funda kabanzi)

Hi everyone.

I am struggling to understand what the problem is, I have a form that has a few drop-down lists and textboxes, but each time I select an option in the drop down list the page refreshes and the textboxes I filled in during the loading disappears, and it only happens in Firefox.

Asked by kristen.kock 1 unyaka odlule

Answered by kristen.kock 1 unyaka odlule

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Sync'ing with ONE Service account?

I have a disability and totally forgot about this question BUT it is still an issue I would like to find a resolution too, so I am going to try to restate it -- but know … (funda kabanzi)

I have a disability and totally forgot about this question BUT it is still an issue I would like to find a resolution too, so I am going to try to restate it -- but know I stopped working 2 years ago ... so maybe a resolution isnt horribly required :P


My old question: (This is an issue regardless of platform - MacOS, Linux, or Windows...)


I do a lot of OS switching - I test various Linux distros on my (was 5) but now 3 laptops and one really old 32 bit system for my mother-in-law and I am wondering if I can use FireFox Accounts over and over without making a new service device every time I need something from FF Accts :P (I actually stopped using Sync mainly because of this 'Sync' issue -- how do I know what I have is actually being sync'ed?) I have learned to live with uncertainty not because Firefox is bad or anything but because "I want to be in control of my Data, not someone else...I had thought FF Sync would help me do that but I fear it hasnt and maybe because of my disability it has just gotten worse ..." ... not to even mention FF dropped FF Lockwise - which I loved!  :P

Anyways, this has bugged my off and on for a long time but I have mostly ignored the issue ... until a couple of years ago I discovered I had like 20+ some odd devices on my account -- going back 3+ years or more. Now, I signed out of many of them and I am down to about 15 -- mostly because I am a little confused about how FF Accts determines what to sync and when I start Sync are all of them brought back? Even from 6+ months ago? The one's that were years old I signed out of and deleted but still ... and so, since I use FF for testing and I thought that there shouldn't be that much in each 'sync' test device ... it is sort of confusing...

So, is there a way to use FF Accts 'sync' to get my data to a new device without making a new 'synced' device?

Thx/Bill

PS - in the FF past releases I got what I wanted by just copying the .mozilla directory to the new system but that broke a few releases ago :P too bad stuff has to change :(

Also, please understand that I am on Android, iOS, MacOS, and Linux daily so trying to 'gather' what I am submitting this question on will not lend itself to trying to solve my insanity >< Sorry!

PPS - I have not tried the first solution offered in the old question yet... I am leaning toward giving up on Sync and just using HTML Bookmark files ... it is messier but I know it is my data - unchanged and unyielding :P Thanks  :)


Bill

Asked by Bill Jones 7 izinyanga ezidlule

Answered by Bill Jones 6 izinyanga ezidlule

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Fresh installed firefox overwritten my old sync

Hey everyone. I decided to make a fresh windows install, and when i installed firefox as allways i logged in. Normally when i have logged in on a fresh installation of … (funda kabanzi)

Hey everyone.

I decided to make a fresh windows install, and when i installed firefox as allways i logged in.

Normally when i have logged in on a fresh installation of firefox it startes with the sync and getting all my old booksmarks, add-ons, passwords etc. but this time i didn't.

I thought that was weird but didn't pay mind to it, i thought i might have needed some time to sync. After 4 hours nothing has happended yet.

things i have tried:

  • Pressing Sync now under my profile
  • Pressing sync now under settings
  • Going to help - more techinical information - Databasen Places - Confirm integrety

The result was:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 5120KiB + The database has been vacuumed + Final database size is 5120KiB > Task: stats + Places.sqlite size is 5120KiB + Favicons.sqlite size is 5120KiB + pragma_user_version is 66 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 112348 unique pages + Table moz_origins has 24 records + Table moz_places has 139 records + Table moz_historyvisits has 157 records + Table moz_inputhistory has 1 records + Table moz_bookmarks has 13 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 2 records + Table moz_annos has 6 records + Table moz_items_annos has 0 records + Table moz_meta has 7 records + Table moz_places_metadata has 0 records + Table moz_places_metadata_search_queries has 0 records + Table moz_places_metadata_snapshots has 0 records + Table moz_places_metadata_snapshots_extra has 0 records + Table moz_places_metadata_snapshots_groups has 0 records + Table moz_places_metadata_groups_to_snapshots has 0 records + Table moz_session_metadata has 0 records + Table moz_session_to_places has 0 records + Table moz_previews_tombstones has 0 records + Table sqlite_stat1 has 15 records + Pages sequentiality: 100 + sqlite_schema: 32KiB (1.9%), 30.1% eff. + moz_origins: 32KiB (1.9%), 2.5% eff. + sqlite_autoindex_moz_origins_1: 32KiB (1.9%), 2.3% eff. + moz_places: 32KiB (1.9%), 93.5% eff. + moz_historyvisits: 32KiB (1.9%), 10.3% eff. + moz_inputhistory: 32KiB (1.9%), 0.1% eff. + sqlite_autoindex_moz_inputhistory_1: 32KiB (1.9%), 0.1% eff. + moz_bookmarks: 32KiB (1.9%), 2.3% eff. + moz_bookmarks_deleted: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_bookmarks_deleted_1: 32KiB (1.9%), 0% eff. + moz_keywords: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_keywords_1: 32KiB (1.9%), 0% eff. + sqlite_sequence: 32KiB (1.9%), 0.1% eff. + moz_anno_attributes: 32KiB (1.9%), 0.2% eff. + sqlite_autoindex_moz_anno_attributes_1: 32KiB (1.9%), 0.2% eff. + moz_annos: 32KiB (1.9%), 1.9% eff. + moz_items_annos: 32KiB (1.9%), 0% eff. + moz_meta: 32KiB (1.9%), 0.8% eff. + moz_places_metadata: 32KiB (1.9%), 0% eff. + moz_places_metadata_search_queries: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_places_metadata_search_queries_1: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_groups: 32KiB (1.9%), 0% eff. + moz_places_metadata_groups_to_snapshots: 32KiB (1.9%), 0% eff. + moz_session_metadata: 32KiB (1.9%), 0% eff. + sqlite_autoindex_moz_session_metadata_1: 32KiB (1.9%), 0% eff. + moz_session_to_places: 32KiB (1.9%), 0% eff. + moz_previews_tombstones: 32KiB (1.9%), 0% eff. + sqlite_stat1: 32KiB (1.9%), 2.4% eff. + moz_places_url_hashindex: 32KiB (1.9%), 5.6% eff. + moz_places_hostindex: 32KiB (1.9%), 10% eff. + moz_places_visitcount: 32KiB (1.9%), 3.1% eff. + moz_places_frecencyindex: 32KiB (1.9%), 3.5% eff. + moz_places_lastvisitdateindex: 32KiB (1.9%), 6.3% eff. + moz_places_guid_uniqueindex: 32KiB (1.9%), 8.1% eff. + moz_places_originidindex: 32KiB (1.9%), 3.4% eff. + moz_historyvisits_placedateindex: 32KiB (1.9%), 8.3% eff. + moz_historyvisits_fromindex: 32KiB (1.9%), 3.8% eff. + moz_historyvisits_dateindex: 32KiB (1.9%), 7.3% eff. + moz_bookmarks_itemindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_parentindex: 32KiB (1.9%), 0.4% eff. + moz_bookmarks_itemlastmodifiedindex: 32KiB (1.9%), 0.7% eff. + moz_bookmarks_dateaddedindex: 32KiB (1.9%), 0.6% eff. + moz_bookmarks_guid_uniqueindex: 32KiB (1.9%), 0.8% eff. + moz_keywords_placepostdata_uniqueindex: 32KiB (1.9%), 0% eff. + moz_annos_placeattributeindex: 32KiB (1.9%), 0.2% eff. + moz_items_annos_itemattributeindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_placecreated_uniqueindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_referrerindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_pinnedindex: 32KiB (1.9%), 0% eff. + moz_places_metadata_snapshots_extra_typeindex: 32KiB (1.9%), 0% eff. > Task: _refreshUI

I have to many things i would like to recover... this have never been an issue before? Do anyone have some tips?

Asked by oliver.veile 1 unyaka odlule

Answered by Paul 1 unyaka odlule

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Sync tabs gone

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show … (funda kabanzi)

I wanted to use sync to transfer my tabs from my previous MacBook to my new MacBook. I reset the previous MacBook and now when I login to the new one, sync does not show any of my previous tabs.

Asked by alphahz100 1 unyaka odlule

Answered by jonzn4SUSE 1 unyaka odlule

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Why is this not syncing??

This is my second email to you.... I just switched to Firefox from Chrome, because Chrome was crashing all the time. All I want to do is sync my computer, laptop, phone… (funda kabanzi)

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Asked by isenberg31 6 izinyanga ezidlule

Last reply by James 6 izinyanga ezidlule

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"Incorrect Password" error when trying to resync my laptop

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Fire… (funda kabanzi)

I have had several computers and a phone synced with Firefox. Recently, my mac book had to be wiped and OS reinstalled. Since then I have been unable to sync to my Firefox account on that laptop. I enter my standard email and the same password as on my desktop, but get an error stating, "Incorrect Password".

Following suggestion from an older thread with the same problem, I installed a nightly build on my desktop and tried to log in with that, unsuccessfully. Same problem. I used my same email and same password, but the nightly build version of Firefox reported the error, "Incorrect Password".

While thinking about this, I checked my newish phone and found it was not synced either. Using my email and password, I was unable to get it to sync. However, I was able to sync the phone using the QR code. So my phone is now synced to my Firefox account.

I really want to get the laptop to sync to my Firefox account and am mystified as to how to track down what the problem might be.

Asked by paul.martzen 1 unyaka odlule

Answered by paul.martzen 12 izinyanga ezidlule

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Sync failure PC/IOS

Trying to sync between my PC and my iphone. Every time I've attempted it I've gotten this type of error report. And when I press sync on my iphone it tells me that sync i… (funda kabanzi)

Trying to sync between my PC and my iphone. Every time I've attempted it I've gotten this type of error report. And when I press sync on my iphone it tells me that sync is offline. I've logged out and back in a few times on both devices and I've also tried turning sync on and off again and it's not working. Tried syncing again and it didn't show up on my other pc either.



1705467584142 Sync.LogManager DEBUG Flushing file log 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584145 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705467584148 Sync.LogManager DEBUG Log cleanup threshold time: 1704603584148 1705467584158 Sync.LogManager DEBUG Done deleting files. 1705467586817 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467587873 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467588918 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705467588923 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1705468406145 FirefoxAccounts TRACE observed topic=push-message, data=chrome://fxa-device-update, subject=[xpconnect wrapped nsISupports] 1705468406145 FirefoxAccounts TRACE FxAccountsPushService _onPushMessage 1705468406145 FirefoxAccounts DEBUG push command: fxaccounts:device_connected 1705468406145 FirefoxAccounts INFO fetching updated device list 1705468406145 FirefoxAccounts INFO Already fetching device list, return existing promise 1705468406164 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1703654006162 1705468408408 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/devices?filterIdleDevicesTimestamp=1703654006162 200 1705468408409 Hawk DEBUG (Response) /account/devices?filterIdleDevicesTimestamp=1703654006162: code: 200 - Status text: 1705468408409 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -409 1705468408409 FirefoxAccounts INFO Got new device list: 0114f71fc43f1c0abec31f11ea4c4f8c, 21486e339a18328ea65760b3cfdc661e, 73c3e7eb9def85f369143f46fe5ad619, c7ab28df9f8b9556bcb602d268c3282e 1705468408410 FirefoxAccounts TRACE Our push subscription looks OK 1705468408410 FirefoxAccounts INFO updating the cache 1705468448524 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1705468448533 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468450556 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468450676 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468451026 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1705468451026 FirefoxAccounts DEBUG getOAuthToken enter 1705468451026 FirefoxAccounts TRACE getCachedToken returning cached token 1705468451026 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1705468451026 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1705468451226 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1705468453581 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468453583 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1705468454872 Sync.Service DEBUG User-Agent: Firefox/121.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.123.0.20240108143603.desktop 1705468454872 Sync.Service INFO Starting sync at 2024-01-16 23:14:14 in browser session 8sHSUqIJcFhS 1705468454872 Sync.Service DEBUG In sync: should login. 1705468454872 Sync.Service INFO User logged in successfully - verifying login. 1705468454872 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468454873 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1705468454873 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1705468454873 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468454873 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1705468454873 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468454873 Sync.SyncAuthManager INFO Getting sync key 1705468454873 Sync.SyncAuthManager INFO Getting a sync token from: https://token.services.mozilla.com/1.0/sync/1.5 1705468454873 Sync.SyncAuthManager DEBUG Getting a token using OAuth 1705468454873 FirefoxAccounts DEBUG getOAuthToken enter 1705468454873 FirefoxAccounts TRACE getCachedToken returning cached token 1705468454873 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1705468454873 Services.Common.TokenServerClient DEBUG Beginning OAuth token exchange: https://token.services.mozilla.com/1.0/sync/1.5 1705468454873 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1705468507773 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 failed: 2152398862 - NS_ERROR_NET_TIMEOUT 1705468507773 Sync.SyncAuthManager ERROR Non-authentication error in _fetchTokenForUser: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507773 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1705468507773 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468507773 Sync.SyncAuthManager INFO Failed to fetch the cluster URL: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507774 Sync.Service DEBUG verifyLogin failed: TokenServerClientNetworkError({"error":{}})(resource://services-common/tokenserverclient.sys.mjs:28:36) JS Stack trace: TokenServerClientNetworkError@tokenserverclient.sys.mjs:51:16 _tokenServerExchangeRequest@tokenserverclient.sys.mjs:235:13 1705468507774 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1705468507774 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1705468507774 Sync.ErrorHandler ERROR Sync encountered a login error 1705468507774 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1705468507775 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1705468507776 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1705468507776 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1038:15) JS Stack trace: onNotify@service.sys.mjs:1038:15 1705468507776 Sync.Service DEBUG Not syncing: login returned false. 1705468507776 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Asked by Echo117A 2 izinyanga ezidlule

Answered by Echo117A 2 izinyanga ezidlule

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Sync from Linux desktop to Android mobile

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v.… (funda kabanzi)

Both devices are recognized in my account. After running Sync, the history from the desktop is on the mobile but the bookmarks are not. Desktop is running Firefox snap v. 121 on Ubuntu 22.04. Mobile is running Firefox app v. 121 on Android 10. I have a copy of the sync.log but it's really long. Can attach if needed.

Asked by ska.adley 2 izinyanga ezidlule

Answered by ska.adley 1 inyanga edlule

  • Kusonjululiwe

Can't sign in to sync

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverif… (funda kabanzi)

I was trying to get sync to work, I go to sign in and choose my google account, then I make my password for sync, when I press "Create Password" it just tells me "Unverified Session" in a red bar on top of my email, did I do something wrong?

Asked by OVERLAY 2 izinyanga ezidlule

Answered by jonzn4SUSE 2 izinyanga ezidlule

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Firefox View is not showing!

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem: Firefox view works on my laptop a… (funda kabanzi)

Firefox view is a new feature that looks awesome and I'd love to try it out to sync stuff between devices. There's just one problem:

  1. Firefox view works on my laptop and seems to work on my phone, but does not work on my desktop.

For reference:

  • Desktop (doesn't have view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Laptop (has view tab) is Mac Mini 2020 (M1) on Mac OS Ventura 13.0 (22A380)
  • Both devices are running Firefox 106.0.2 (64-bit)

I have already:

  • Made sure "Open Tabs" is enabled for sync on all devices
  • Looked for the firefox view in the "Customize Toolbar" menu
  • Disabled / Re-enabled Firefox-View in about:config

Asked by WitchPHD 1 unyaka odlule

Answered by WitchPHD 1 unyaka odlule

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (funda kabanzi)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Change Mail

Hello, I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondar… (funda kabanzi)

Hello,

I have a firefox Account "accountA" which has the primary eMail-Address "mailA". I had an other Account "accountB" with primary eMail-Address "mailB" and secondary eMail-Address "mailC". Sadly I lost access to "accountB" and it's primary Mail-Address "mailB" (which is ok) but want to change the Mail from "accountA" to "mailC".

However, this is not possible since "mailC" is locked to "accountB" which I can no longer access (since I need the primary Mail Address. This meens I can never again use "mailC" for my Firefox account, which is now my primary Mail-Address. Is there should be a way to disconnect a Mail-Address from an account, if one has ownership of this Mail-Address?

Sincerly Robin

Asked by Robin 1 unyaka odlule

Answered by Robin 1 unyaka odlule

  • Kusonjululiwe

Disabling sync across devices

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac. To make matters worse, tabs in Chr… (funda kabanzi)

Although I have disabled all relevant "sync" settings in Firefox, the browser is still syncing tabs across my MacBookAir and my iMac.

To make matters worse, tabs in Chrome and Safari sync to Firefox tabs across devices as well. The sync occurs in both directions.

I am not logged into Chrome or my gmail account.

Specs: MacBookAir: early 2015/ OS v. 12.7 (Monterey) iMac: Retina 4K, 21.5-inch, 2017 / OS 12.6.8 (Monterey)

Things I've tried:

  • Turning off syncing in Firefox on both devices.
  • Signing out of Firefox from both devices.
  • Disabling "sync open tabs" via Firefox preferences
  • Renaming devices from within Firefox Sync. (The name always reverts to the previous one.)
  • Reinstalling Firefox
  • Deleting cache from both Firefox and Chrome.
  • Restarting

Images are from toolbar on iMac when Firefox is open on both computers. Any help would be most appreciated! Thanks!

Asked by Frustrated user 5 izinyanga ezidlule

Answered by cor-el 5 izinyanga ezidlule

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Firefox Sync data lost after computer reset

Hey all, after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Fir… (funda kabanzi)

Hey all,

after 3 years I finally did a complete reset (all folders were kept, only full software reset) of my system hoping that Firefox Sync would after I reinstall Firefox and put in my registration data remember all my bookmarks / logins. However, after my login there is nothing there. I have the suspicion that Firefox thinks I just deleted all my bookmarks and it updated to Firefox Sync accordingly not with an empty space. I still have the data on my android phone which hasnt done a synchronization yet. Any help you guys can give me? Took quite some time to get all my setup arranged.

Thanks in advance!

Best, Seb

Asked by sebastian.hecko 10 izinyanga ezidlule

Answered by sebastian.hecko 10 izinyanga ezidlule