Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Firefox crashes

When I start Firefox, a dialogue box appears and says: Your Firefox profile cannot be loaded. It may be missing or inaccessible. Any suggestions? I have tried to uninstal… (funda kabanzi)

When I start Firefox, a dialogue box appears and says:

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Any suggestions?

I have tried to uninstall and re-install, to no avail.

Thanks

Asked by spineyglenn 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

How to completely delete remnants of Firefox after uninstall?

I know two location Firefox keep the user's private data. Users/Username/AppData/Local/ Users/Username/Appdata/Roaming/ I delete the folders every time after uninstallin… (funda kabanzi)

I know two location Firefox keep the user's private data.

Users/Username/AppData/Local/
Users/Username/Appdata/Roaming/

I delete the folders every time after uninstalling Firefox but it seems to still able to pull data (password, bookmarks, add ons, etc) out of nowhere next time I install the browser. I don't use Firefox Account so nothing is backed up online.

Where else does Firefox save my data??

Asked by david1941 4 iminyaka edlule

Last reply by John99 4 iminyaka edlule

  • Okugcinwe kunqolobane

firefox won't open, when trying to delete old profile get a message saying that a file is open but there isn't - where can I find this file?

I try to open firefox but nothing happens. I've followed the instructions about using profile manager but it won't open. Then I found info about using %appdata% and delet… (funda kabanzi)

I try to open firefox but nothing happens. I've followed the instructions about using profile manager but it won't open. Then I found info about using %appdata% and deleting firefox folder but it won't delete because I get a message saying that there is a file open that is using the firefox folder. But this is after a shutdown so how can a file be open. I get some info that says the file was created on 21/02/2015. How can I find this file - stop it - and get back to using firefox again?

Asked by Thaxted 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Okugcinwe kunqolobane

How can can't find profile error be fixed in 57? the published fixes do not work.

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, s… (funda kabanzi)

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, same problem. Installed version 55 and the issue no longer appears but now firefox nags me about the version being old.

Asked by vansyckel 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

I have my bookmarks only in sqlite format. How do I import them?

I have done a clean Win install but due to my negligence I have not properly backed up all my browser data. Using a file recovery program I have managed to recover my old… (funda kabanzi)

I have done a clean Win install but due to my negligence I have not properly backed up all my browser data. Using a file recovery program I have managed to recover my old Mozila profile, however simply copying the old files in the new profile folder doesn't seem to work. Does anyone know any workarounds?

Asked by bilovur 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Crash at startup for one specific user on Mac

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6). Firefox goes fine on my profile (administrator) and on a "test" pro… (funda kabanzi)

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6).

Firefox goes fine on my profile (administrator) and on a "test" profile I specially created to test Firefox.

On my wife's profile (the problematic one), a crash report window appears every single time.

I tried to boot in Safe mode. It is impossible to even boot that way. When I click the to start in Safe mode, the crash window appears.

I deleted Firefox and reinstalled it. No solutions there either.

I ran a malware detector. Flashback malware was detected and destroyed.

Here is a copy of the detailed error message :

AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 BuildID: 20181114214635 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1543160933 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1543158751 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 333 StartupCrash: 0 StartupTime: 1543160930 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181114214635","version":"63.0.3","vendor":"Mozilla","displayVersion":"63.0.3","platformVersion":"63.0.3","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":5,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3060,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"17.7.0","locale":"fr-CA"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x9488","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 9:"Gecko_IOThread",10:"Timer",11:"Socket Thread",12:"JS Watchdog",13:"JS Helper",16:"JS Helper",15:"JS Helper",14:"JS Helper",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Compositor",24:"VRListener",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",30:"DOM Worker",34:"StyleThread#1",33:"StyleThread#0",35:"StyleThread#2",37:"StreamTrans #21",34:"StreamTrans #22",35:"StreamTrans #23",38:"ImageBridgeChild", Throttleable: 1 UptimeTS: 3.46586205 Vendor: Mozilla Version: 63.0.3 useragent_locale: fr

Thanks for nay advice that could help me solve this problem.

Asked by mftmft 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox user profile lost (AD roaming profiles)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user pr… (funda kabanzi)

Hello, I'm having problem with Firefox on one laptop. All computers in company are connected to domain (Active Directory), and are using roaming profiles, to roam user profiles within computers in company. Laptops are using roaming profiles + offline files (so users can access their files, when not connected to company network). The problem occurs when user is connected to company network and is using Firefox, then hibernate computer (it doesn't matter if Firefox is on/off) and run computer on home WiFI network (or with no network) - Firefox is losing all settings including history & bookmarks. The strange thing is - that on other laptops Firefox is working properly (no matter on which network user is connected). I've tried new system install + connecting laptop to domain but problem is still exist.

Asked by fisz 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Mozilla cannot find my profile and not run

I had several problems to begin with 1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so… (funda kabanzi)

I had several problems to begin with

1.I booted up my PC and tried to boot up Mozilla. The Browser asked me to refresh or go to safemode. I dont want to be in safemode so I refreshed firefox.Once it was done refreshing it opened,closed and asked again to refresh firefox. I kept doing this infinetly. 2.I decided to reinstall firefox, so I did. I also wanted my previous profile folder back so I can regain my bookmarks, passwords,tabs and extensions. It did not work. 3. So now everytime I try to open Mozilla Firefox it says "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I tried reinstalling again and it did not work.I wanted to try profile editor and such but I get the same error message everytime and I cannot open or fix Firefox in any way. Solutions?


edit: added a space after the periods . as it was making links and harder to read.

Asked by Christt 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Profile Missing/ inaccesible

Recently did a Firefox upgrade following which I kept getting above message (am running Windows 10)...had not MOVED any files/ folders & only changes had been made by… (funda kabanzi)

Recently did a Firefox upgrade following which I kept getting above message (am running Windows 10)...had not MOVED any files/ folders & only changes had been made by Firefox upgrade itself!

Tried reinstalling Firefox web browser to rectify problem...no change, still kept getting same message & eventually had to do a System restore to retrieve my Firefox web browser ( fortunately had a restore point from just a couple of days previously as had only recently installed the Firefox browser.)

Firefox browser now running but not performing in QUITE the same way as previously (not pre empting web addresses & such in my private browsing window).

Is there a compatibilty problem with Windows 10 & Firefox web browser?...& what should I do if so?

Please make answer simple, am no IT expert I'm afraid!

Asked by LizzieC 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

unable to download

I had firefox and then lost it after refreshing now after downloading it again get message saying ; your firefox profile can not be loaded. it may be missing or inaccessi… (funda kabanzi)

I had firefox and then lost it after refreshing now after downloading it again get message saying ; your firefox profile can not be loaded. it may be missing or inaccessible would you please advise how to retrieve firefox and all my favorites, logings etc

Asked by sundan 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Reinstalled and I am unable to restore my old password files.

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able… (funda kabanzi)

I refreshed Firefox to fix a problem of links not loading to no avail so I decided to reinstall. First I copied my profile folder. After reinstalling Firefox I was able to import my bookmarks from a previously exported backup. Here's the fun part...I am unable to find the new profile folder so I can copy my old password files into it. The new folder has only 6 folders and 1 file in it whereas the old profile folder had about 19 folders and 52 files. The 2 files I need to copy back into my new profile folder are logins.json and key4.db. So far I have been unable to Google any helpful support articles so I decided to try Mozilla support directly. I am desperate to restore my old files because if I have to manually copy passwords from a different Firefox installation it will take a loooong time.

By the way, the original issue of Firefox not loading has occurred on my other computer as well. Is the new version broken?

Asked by Chaffee 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox crashes

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a … (funda kabanzi)

After deleting my user profile, firefox won't start anymore. Every time I start firefox the Crash Report window opens. This happens also in safe mode. I tried creating a profile with the ProfileManager option, but the result is the same. I have been waiting for a couple of weeks to see if a system update would eventually fix this (I installed firefox from Arch's repos). I run Arch Linux 64-bit. I have also tried installling firefox-nightly and even downloading firefox from mozilla with no success

Asked by jorgesca 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Backup profile and my passwords to a single file.

Hi WHY at the new versions of firefox like 61.0.2 I CAN'T BACKUP MY PASSWORD OR MY PROFILE as i can do it at older versions with these addons? 01. Password exporter(https… (funda kabanzi)

Hi WHY at the new versions of firefox like 61.0.2 I CAN'T BACKUP MY PASSWORD OR MY PROFILE as i can do it at older versions with these addons?

01. Password exporter(https://addons.mozilla.org/el/firefox/addon/password-exporter) 02. https://addons.mozilla.org/el/firefox/addon/saved-password-editor

And I CAN'T FIND ANY OTHER ADD ON THAT DO EVERYTHING THESE TWO DO TO REPLACE THEM.

WHY????????

Asked by Gregory 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox & Thunderbird installed on D drive which died. Reinstallation on C drive - 'profile cant be found', both programs

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not availab… (funda kabanzi)

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not available (same for both programs). I have deleted all reference to mozilla in user>appdata and the same happens. Tried running "firefox -p", with the same resulting message. Back to Opera?

Asked by gary-a 3 iminyaka edlule

Last reply by user1378671 3 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox will not load

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I o… (funda kabanzi)

I've been using Firefox a long time. Never any problem until immediately after the last automatic update procedure today. Now the application will not load. Instead, I only get an error message "Profile Missing..." (see attached screen shot) I tried downloading the latest version from Mozilla and re-installing. It did not resolve the issue. I still got the same error message.

Computer info: Apple Mac Pro 2009 running OS 10.11.6 El Capitan.

Asked by Keyless 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Once I update firefox browser to new version I'm getting "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error.

Hi, I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessib… (funda kabanzi)

Hi,

I got several version updates from Firefox, Once it is updated every time I open firefox I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible." error popup. After clicking OK button two to three times firefox will get opened and If I try to open a new tab or enter website URL this popup appears again and until I click OK it doesn't allow me to do anything on the browser. I tried all the articles steps to fix this but none worked. At last, I downgraded version to 48 and this error doesn't appear.

Asked by PriyanKugan 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox consuming more than 100% of CPU time

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were… (funda kabanzi)

I have both Firefox and Dev edition on my notebook in a Windows 7 OS, and use the Firefox one as don't remembering history, while Dev edition remembers history. Both were updated to the latest version, 63.0b8 (64bit), few days ago, and were running smoothly until yesterday when while running it with 3 tabs suddenly the notebook stopped, and I couldn't do anything as couldn't even move mouse, so after few minutes I could open the Task Manager and find out that the 3 Firefox processes were consuming like 110% of CPU, so took like 10min for the processes to go down and finally I could see that Firefox was really consuming such CPU processing time, so I uninstalled both versions, and re-installed then again, and then seems problem was still happening with high CPU usage, so I tried to install the previous 63.0b7 version and always it was updated automatically to the 63.0b8 version, even that on Options I kept the manual update. As during the re-install of both versions I didn't see that it was using a different profile, then at the end, I lost the bookmarks I had in one profile, so now I can't run any previous version, as both Dev and normal edition always update automatically. Any chances to keep using older version and not this latest one ? thanks,

Asked by vanderlei1 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule