Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

What do I do with the ca3phnff.default-1533205453525 folder?

I pressed reset Firefox I found that folder in old firefox data folder I've already tried uninstalling and reinstalling so Firefox can find it's profile … (funda kabanzi)

I pressed reset Firefox

I found that folder in old firefox data folder

I've already tried uninstalling and reinstalling

so Firefox can find it's profile

Asked by L.E.Hayes 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox is refreshing on its own

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It… (funda kabanzi)

My mother and I both use Firefox on different models of Toshiba laptops. Starting a few months ago Firefox began refreshing itself without either of us doing anything. It's usually either right before or right after a FF update is available; downloading the update right away doesn't seem to matter (as in, updating doesn't fix anything; it still happens). My mom's FF refreshed itself today as the 67.0.3 update became available.

Every time this happens I have to go through and change all of our settings back to they way they were, and reconfigure all of our add-ons. It's really frustrating.

Asked by P_V. 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

"Unable to process the backup file"

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. … (funda kabanzi)

I deleted my entire partition firefox was installed on, and lost mybookmarks, passwords,... . i had this firefox account but nothing recovered by sign in but extensions. so i used some recovery app and found my last -deleted- firefox files and folders (/appdata/roaming/..../profile/...), but i cant introduce/change/swap these files to my new firefox. what should i do to recover my lost data?

Asked by keivanfar.mohsen 2 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Re-installed linux; Firefox doesn't use my old profile.

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. Bu… (funda kabanzi)

I had to reinstall my OS (linuxmint - debian edition - 201403). I left /home intact. After the process, I checked the profile -- nothing was changed. So I ran Firefox. But, my bookmarks didn't load (only the few that come with a new install). It didn't load the preferences either. I tried some tricks to get it to load my profile (i.e. create a new profile and copy the contents, Help>Troubleshooting Information -- Reset). Still no joy. I even tried running in a shell with -P <profile> for both the original and new profiles. Still no bookmarks (or anything from my original profile).

Also, on the Help>Troubleshooting Information page, I click 'open directory' and see my original profile.

What's wrong, and how do I fix it?

Asked by Michael K. 5 iminyaka edlule

Answered by Michael K. 5 iminyaka edlule

  • Okugcinwe kunqolobane

I would like to transfer my bookmarks from old Mac to new Mac--in particular, my bookmark toolbar.

I have an old mac running Firefox 34.0.5 with an organized bookmark toolbar. The new computer is running Firefox 35.0. I cannot "sync" my bookmarks, much less my bookmark… (funda kabanzi)

I have an old mac running Firefox 34.0.5 with an organized bookmark toolbar. The new computer is running Firefox 35.0. I cannot "sync" my bookmarks, much less my bookmark toolbar. It seems that both accounts are signed into the same email account. Nothing happens when I "Sync Now" from either computer. Thanks so much in advance for any help.

Asked by crawley.patrick 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

After reinsalling firefox I have tried to transfer info from old profile to new profile as per instructions but am unable to do so. I am not computer literate

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks… (funda kabanzi)

firefox crashed whilst refreshing but created a folder "old firefox data". I therefore I started again and deleted then reinsalled firefox. I would like my old bookmarks to be available have tried the help info regarding copying files between profiles but does not seem to work. I can access the old and new profile but when I right click on Places.sqlite on old profile and select copy, then on new file there is no paste option. I am not computer literate and an OAP so would appreciate simple step by step instructions. Any help would be appreciated. Thank you.

Asked by bramble 5 iminyaka edlule

Answered by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

firefox profile cannot be loaded

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see … (funda kabanzi)

I am not very computer literate. I have been going around and around with this for hours. I can't open firefox. I just get the message. I re installed firefox and see a folder of "old firefox data" on the desktop, but I can't figure out what to do from the different articles about this. I just go around an around.

Asked by 123Rhodes 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

When I start Firefox, a dialogue box appears and says: Your Firefox profile cannot be loaded. It may be missing or inaccessible. Any suggestions? I have tried to uninstal… (funda kabanzi)

When I start Firefox, a dialogue box appears and says:

Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Any suggestions?

I have tried to uninstall and re-install, to no avail.

Thanks

Asked by spineyglenn 4 iminyaka edlule

Last reply by cor-el 4 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Can't instal new version of firefox after stopping refresh

firefox very slow, started refresh, after over an hour, stopped refresh, firefox crashed, won't reload. TRASHED FIREFOX APP, downloaded fresh version, will not instal. "… (funda kabanzi)

firefox very slow, started refresh, after over an hour, stopped refresh, firefox crashed, won't reload. TRASHED FIREFOX APP, downloaded fresh version, will not instal. "profile and data missing"

Firefox GONE and I WANT it BACK!!! HELP!!!

Asked by Hookster7143 4 iminyaka edlule

Answered by jscher2000 4 iminyaka edlule

  • Okugcinwe kunqolobane

How to completely delete remnants of Firefox after uninstall?

I know two location Firefox keep the user's private data. Users/Username/AppData/Local/ Users/Username/Appdata/Roaming/ I delete the folders every time after uninstallin… (funda kabanzi)

I know two location Firefox keep the user's private data.

Users/Username/AppData/Local/
Users/Username/Appdata/Roaming/

I delete the folders every time after uninstalling Firefox but it seems to still able to pull data (password, bookmarks, add ons, etc) out of nowhere next time I install the browser. I don't use Firefox Account so nothing is backed up online.

Where else does Firefox save my data??

Asked by david1941 4 iminyaka edlule

Last reply by John99 4 iminyaka edlule

  • Okugcinwe kunqolobane

firefox won't open, when trying to delete old profile get a message saying that a file is open but there isn't - where can I find this file?

I try to open firefox but nothing happens. I've followed the instructions about using profile manager but it won't open. Then I found info about using %appdata% and delet… (funda kabanzi)

I try to open firefox but nothing happens. I've followed the instructions about using profile manager but it won't open. Then I found info about using %appdata% and deleting firefox folder but it won't delete because I get a message saying that there is a file open that is using the firefox folder. But this is after a shutdown so how can a file be open. I get some info that says the file was created on 21/02/2015. How can I find this file - stop it - and get back to using firefox again?

Asked by Thaxted 3 iminyaka edlule

Last reply by cor-el 3 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Mozilla will not work at all

-- I was using firefox all the time until recently; a week and a half or so ago I was doing my school work using firefox when it crashed. I brought it back up and it cras… (funda kabanzi)

-- I was using firefox all the time until recently; a week and a half or so ago I was doing my school work using firefox when it crashed. I brought it back up and it crashed again in about 10 minutes and then since then it will NOT work at all. I tried to bring it up and an error message of "missing profile" stating: "Your Firefox profile cannot be loaded. It may be missing or inaccessible." -- (which doesn't make sense to me I never had one to begin with?)... I have removed firefox completely from my device and reinstalled it 3 times and it still does the same thing. I have tried troubleshooting it and it does work I have tried to change it to earlier versions.... nothing. I'm not certain what to do. My laptop is a Lenovo Flex 3 windows 10 OS.

Thank you all in advance or you help. Hopefully it can be figured out.

Asked by Sregneva 3 iminyaka edlule

Answered by FredMcD 3 iminyaka edlule

  • Okugcinwe kunqolobane

Get error message when trying to install on new computer that states:Your firefox profile cannot be loaded, It may be missing or inaccessable. Why?

Just purchased a new computer that has Windows 10 installed. I have tried several times to install Firefox but get the same error message every time I try to install the … (funda kabanzi)

Just purchased a new computer that has Windows 10 installed. I have tried several times to install Firefox but get the same error message every time I try to install the program. It states Your Firefox profile cannot be loaded. It may be missing or inaccessible. There is obviously a problem installing Firefox but no way to diagnose if it never gets installed properly using the provided install program. How can this be corrected?

Asked by jabesv 3 iminyaka edlule

Last reply by jabesv 3 iminyaka edlule

  • Okugcinwe kunqolobane

How can can't find profile error be fixed in 57? the published fixes do not work.

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, s… (funda kabanzi)

With version 57 the profile is there an available. Made a new profile and it's there, but profile message continues to appear on screen changes. Installed version 56, same problem. Installed version 55 and the issue no longer appears but now firefox nags me about the version being old.

Asked by vansyckel 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Your Firefox profile cannot be loaded. It may be missing or inaccessible

I use Ubuntu Mate. And this morning I have to reinstall it. The folder containing my Firefox profile was in a different partition, so that it was not removed during the n… (funda kabanzi)

I use Ubuntu Mate. And this morning I have to reinstall it. The folder containing my Firefox profile was in a different partition, so that it was not removed during the new installation. When installation finished I opened the Firefox profile manager and create a new profile which points at the right folder. By running Firefox from the profile manager there is no problem. By trying from the panel or from the terminal I receive the error message: "Your Firefox profile cannot be loaded. It may be missing or inaccessible". I checked the profiles.ini and it seems absolutely correct. Moreover even with Firefox opened, the links from Thunderbird try to open a new Firefox windows and give the error.

Asked by beppe1259 2 iminyaka edlule

Last reply by beppe1259 2 iminyaka edlule

  • Okugcinwe kunqolobane

I have my bookmarks only in sqlite format. How do I import them?

I have done a clean Win install but due to my negligence I have not properly backed up all my browser data. Using a file recovery program I have managed to recover my old… (funda kabanzi)

I have done a clean Win install but due to my negligence I have not properly backed up all my browser data. Using a file recovery program I have managed to recover my old Mozila profile, however simply copying the old files in the new profile folder doesn't seem to work. Does anyone know any workarounds?

Asked by bilovur 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Crash at startup for one specific user on Mac

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6). Firefox goes fine on my profile (administrator) and on a "test" pro… (funda kabanzi)

Since a week, Firefox won't start. This problem concerns only my wife's profile on our iMac (10.13.6).

Firefox goes fine on my profile (administrator) and on a "test" profile I specially created to test Firefox.

On my wife's profile (the problematic one), a crash report window appears every single time.

I tried to boot in Safe mode. It is impossible to even boot that way. When I click the to start in Safe mode, the crash window appears.

I deleted Firefox and reinstalled it. No solutions there either.

I ran a malware detector. Flashback malware was detected and destroyed.

Here is a copy of the detailed error message :

AdapterDeviceID: 0x9488 AdapterVendorID: 0x1002 BuildID: 20181114214635 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1543160933 DOMIPCEnabled: 1 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1543158751 Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+3 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 333 StartupCrash: 0 StartupTime: 1543160930 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20181114214635","version":"63.0.3","vendor":"Mozilla","displayVersion":"63.0.3","platformVersion":"63.0.3","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":4,"cores":2,"vendor":"GenuineIntel","family":6,"model":37,"stepping":5,"l2cacheKB":256,"l3cacheKB":4096,"speedMHz":3060,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Darwin","version":"17.7.0","locale":"fr-CA"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x9488","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"iMac11,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"fr","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 9:"Gecko_IOThread",10:"Timer",11:"Socket Thread",12:"JS Watchdog",13:"JS Helper",16:"JS Helper",15:"JS Helper",14:"JS Helper",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Compositor",24:"VRListener",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",30:"DOM Worker",34:"StyleThread#1",33:"StyleThread#0",35:"StyleThread#2",37:"StreamTrans #21",34:"StreamTrans #22",35:"StreamTrans #23",38:"ImageBridgeChild", Throttleable: 1 UptimeTS: 3.46586205 Vendor: Mozilla Version: 63.0.3 useragent_locale: fr

Thanks for nay advice that could help me solve this problem.

Asked by mftmft 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule