Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I cannot login to my firefox account, reason it gives is "state"

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and nev… (funda kabanzi)

I have no idea what state is on file as being my state of residence (I move a lot for a civilian), but I've lived at this address for the last three or four years and never had any issue with logging in to my firefox account before. I have plenty of trouble with my location WITHIN the state (Oklahoma), because apparently the only cities that exist in the state are OKC and Tulsa /eyeroll, but I've never had an issue with the state itself being misidentified. I could understand if a VPN was causing the issue, but I'm not using a VPN (I know, I probably should, but imagine the login issue THEN! lol). Thanks in advance for any help.

Asked by Kesra 2 iminyaka edlule

Last reply by ExtremeMachinez 1 unyaka odlule

  • Okugcinwe kunqolobane

Secure Connection Failed PR_CONNECT_RESET_ERROR

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred durin… (funda kabanzi)

By using the last version of Firefox (74.0) when visiting a website with security connection I got the following error : "Secure Connection Failed An error occurred during a connection to .............. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem." With the previous versions of Firefox there was no such problem and I could visit the above website. So, please inform me what happened with ver. 74.0 ? By ver. 74.0 is no more supported some older security protocols which might have the above website, or this is a bug by the new ver. 74.0 ? Please inform me how this issue can be fixed ?

Asked by eladopoulos 2 iminyaka edlule

Last reply by #367259 1 unyaka odlule

  • Okugcinwe kunqolobane

Can't enable Two-Step Authentication

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". … (funda kabanzi)

I cannot enable Two-Step Authentication. When I add it to my authentication app, and type in the 6-digit code, I get the error, "Invalid two-step authentication code". I have tried several different authentication apps, but none work. Anyone else having this issue?

Asked by Dereck 2 iminyaka edlule

Last reply by LaughingBubbba 1 unyaka odlule

  • Okugcinwe kunqolobane

Transfering logins/passwords

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access fil… (funda kabanzi)

Here is my situation: I have a new pc with it's own hard drive it boots up from. I also plugged in my old hard drive from the old computer that is gone and can access files from there. How do I transfer the saved logins/passwords from the old hard drive to the new hard drive? I never had a Firefox account before so doing it through that or Lockwise is a no-go. I was able to get my Bookmarks from the old hard drive over to the new hard drive but am having trouble with the logins. Any help is appreciated!

Asked by Dave 2 iminyaka edlule

Last reply by Wesley Branton 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox security

Hello! Today my PC updated to Windows 10, version 1903, build 18362.900. With the startup it introduced me to the "All new Microsoft Edge". I really wanted to use this br… (funda kabanzi)

Hello! Today my PC updated to Windows 10, version 1903, build 18362.900.

With the startup it introduced me to the "All new Microsoft Edge". I really wanted to use this browser for just work and nothing more, and wanted to keep my personal stuff in firefox as my main browser. However, I was unpleasantly surprised to see all my saved accounts and passwords, bookmarks in the "ALL NEW MICROSOFT EDGE". I know it's not Mozilla's fault for doing that (well not sure). However, little warning, that some browser that has nothing to do with firefox, is trying to access my data would've been nice, rather than just taking all my stuff and mixing it together. I believe this is a very, very bad security flaw and needs attention! You can't just give away my data like that. What if it was a malware or adware doing it without even asking? (not that edge is any different)

Yes, I probably 'have agreed' to get my stuff ported there, but I honestly did not expect something like that to happen without any warning on the Firefox browser's side.

I'm sorry, but as a firefox user for like 16 years, I am very disappointed.

Thanks for your time reading this.

Asked by todor_tm 2 iminyaka edlule

Last reply by McCoy 2 iminyaka edlule

  • Okugcinwe kunqolobane

How to turn off Lockwise Password manager?

I absolutely hate Lockwise, I really want the classic password manager list window that allows me to select groups of passwords at once for editing / deletion etc. I had … (funda kabanzi)

I absolutely hate Lockwise, I really want the classic password manager list window that allows me to select groups of passwords at once for editing / deletion etc.

I had this turned off before in about:config, but at the 77.01 update it got turned back on.

Asked by misterdiodes 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

I cannot stop Microsft Edge popup

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissi… (funda kabanzi)

Soemtimes, when I open Firefox (77.0.1), or do a search, a microsoft edge popup occurs. Attached are two screenshots showing it. I have checked everything under permissions. I even went into IE 11 and set to highest security and popups. Still the popup rears its ugly head. I appreciate any advise. Thanks.

Asked by stevesammet 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

missing content on a website

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, … (funda kabanzi)

For some reason I cannot see comments on the website for Refinery 29 anymore. This started a couple months ago. I can see it if I use Edge. I have tried numerous things, disabling the tracking, disabling the adblocker, deleting cookies for the website. Any suggestions?

Asked by bduz 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How to control/Edit/Modify Permissions of Add On / Extension like we can do in Chrome

Hi, I can modify security settings of an extension or add on in chrome. Can we do similar in Firefox? Reference Image attached. Kind Regards, Khawaja … (funda kabanzi)

Hi,

I can modify security settings of an extension or add on in chrome. Can we do similar in Firefox?

Reference Image attached.

Kind Regards, Khawaja

Asked by kh.m.a.rehman 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Wrong age on form

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing. … (funda kabanzi)

I made a mistake with my age on new account form & now cannot create an account. I appear to be locked out even after Uninstalling Firefox & re-installing.

Asked by ron_c1 1 unyaka odlule

Last reply by philipp 1 unyaka odlule

  • Okugcinwe kunqolobane

Account Password Reset - email not rendering

Hi. I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as H… (funda kabanzi)

Hi.

I have bought a new laptop and have installed the Firefox browser but have forgotton my Firefox password. The password reset email from Firefox does not render as HTML; the email just presents as plain text. So, I cannot see the password reset link.

I saw a 'hack' that suggested copying and pasting the email text into Notepad and save as a *.eml file but Notepad doesn't have the *.eml option. I'm on Windows 10.

Any ideas how to resolve this issue.

Many thanks.

Asked by fencote 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

  • Okugcinwe kunqolobane

I DO NOT LIVE IN USA !!

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At th… (funda kabanzi)

For weeks now I have had repeated problems in signing in to Gmail and Firefox Browser. I am continually being asked to identify myself and to change passwords etc. At the root of the problem appears to be thzt Google or Firefox has decided that I live in USA. I have never even visited USA. I have lived in FRANCE some 25 years. But, someone has decided otherwise and I suspect it is someone with a VPN who keeps changing his address. There is possibly a fault with the latest version of Google which over-writes the French telephone dial code (0033) with a code from USA. My IP address is also changed to a US number. The last time I did a trace I arrived at gchao.com in Florence , Colorado. (23.249.172.213).

I have tried three times to bring this problem to Google but I never receive an answer.

I have three levels of anti-malware in use. The problem appears to principally relate to an HP portable running Windows 10. VIZ ---

Firefox on Windows 10 United States (estimated) IP address: 104.243.212.135 09:16:46 (CDT) Sunday, 28 Jun 2020

I cannot spend the rest of my life changing passwords. Can you plrease help me.


[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by poplars07 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Privat bleiben

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese… (funda kabanzi)

Ich bin ganz schön erschrocken, wie ich ausspioniert werden könnte, oder getrackt oder wie auch immer. Gibt es eine Generaleinstellung in Ff um dies zu unterbinden? Diese Frage kommt von Peter

Asked by expert.info 1 unyaka odlule

Last reply by McCoy 1 unyaka odlule

  • Okugcinwe kunqolobane

Logins and Passwords not filling in

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary opti… (funda kabanzi)

I have saved many logins and passwords in the password manager. When I open a page which needs these details, they never auto fill. I have checked that all necessary options are checked. I'm baffled as to what I should try next.

Thanks for any help you can offer.

Steve Andrews

Asked by sandrews9009 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Unknown user on my history

Hi bit of a weird one. I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which r… (funda kabanzi)

Hi bit of a weird one.

I keep finding a history of hard core porn on my desk top which only uses firefox. The first time i discovered it we checked my wifes phone which runs safari and there was a history of it which seemed to correlate but I then today I wanted to pick up on some work from yesterday and this morning there were several sites in the history. My kids are 10 and 8 and I was worried they had got into something by accident and with lockdown theyve had much more internet usage. My internet is password protected, it feeds a desktop, tv laptop and iphones. Todays hits were only on desktop which only uses firefox and no one could have used it.Any ideas as to what might be going on, unfortunately the history doesn't give a time which would help narrow it down.

Asked by tommcfarling 1 unyaka odlule

Last reply by the-edmeister 1 unyaka odlule

  • Okugcinwe kunqolobane

changing primary email for firefox account

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email … (funda kabanzi)

I have a windows 7 vista and when I set up my account for fire fox I had an AOL email account I deleted AOL and no longer use, so in wanting to change my primary email for my profile it will not apply. Says in instructions there is a (primary change button) for this function but there is not.

Asked by dlynn7363 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox password manager

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI… (funda kabanzi)

I would like to disable Firefox Lockwise and revert to the original password manager. Previous posts suggested using about:config to edit the signon.management.overideURI. However, this line does not exist in my config. I am using Firefox version 77. If I cannot get back to the original password manager I am sorely tempted to remove Firefox 77 and install an older version!

Asked by dr.charles.merry 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule