I-Firefox Isithangami Sokwesekwa

Hello,

I've experienced a blue screen of death on my machine as listed below, which seems to point that Firefox.exe is the starting point of the BSOD.

I had around 8 tabs open at the time of which 2-3 Twitch.tv channels, Private mode tabs with several websites with a variance of content-typed on them.

However, I had these open in the background while I was playing a game and at some point my computer just rebooted.

It hasn't happened another time (yet) and it is the first time I've had a BSOD for quite some time so it kind of scared me.

I had Hardware Acceleration turned on and Content Process limit was set to 8(Default).

The Nvidia drivers I have installed are: 451.67 (09-07-2020)

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*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
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SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the bugcheck
Arg2: fffff802404d800c, Address of the instruction which caused the bugcheck
Arg3: ffff8283464fef90, Address of the context record for the exception that caused the bugcheck
Arg4: 0000000000000000, zero.

Debugging Details:
------------------


KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.Sec
    Value: 2

    Key  : Analysis.DebugAnalysisProvider.CPP
    Value: Create: 8007007e on MIYA

    Key  : Analysis.DebugData
    Value: CreateObject

    Key  : Analysis.DebugModel
    Value: CreateObject

    Key  : Analysis.Elapsed.Sec
    Value: 2

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 78

    Key  : Analysis.System
    Value: CreateObject


BUGCHECK_CODE:  3b

BUGCHECK_P1: c0000005

BUGCHECK_P2: fffff802404d800c

BUGCHECK_P3: ffff8283464fef90

BUGCHECK_P4: 0

CONTEXT:  ffff8283464fef90 -- (.cxr 0xffff8283464fef90)
rax=0000000000000000 rbx=ffffce0d5ea36080 rcx=fffffffffffffffd
rdx=0000000000000000 rsi=ffffce0d5d3a4080 rdi=0000000000000000
rip=fffff802404d800c rsp=ffff8283464ff998 rbp=ffff8283464ffa80
 r8=ffff95046faf9001  r9=000002016af88590 r10=fffff8024086e2e0
r11=00000000005a3c10 r12=0000020183abe000 r13=0000020183d14078
r14=ffff8283464ffa08 r15=0000000000000001
iopl=0         nv up ei ng nz na pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00050282
nt!PsGetCurrentServerSilo+0x2c:
fffff802`404d800c c3              ret
Resetting default scope

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

'''PROCESS_NAME:  firefox.exe'''

STACK_TEXT:  
ffff8283`464ff998 fffff802`40870c4c : ffffce0d`5d3a4080 ffff8283`464ffa80 ffffce0d`5d3a4080 00000000`00000000 : nt!PsGetCurrentServerSilo+0x2c
ffff8283`464ff9a0 fffff802`4086e304 : ffffce0d`5d3a4080 00000201`73938600 00000000`00000000 00000201`8fa00000 : nt!PsLookupThreadByThreadId+0x3c
ffff8283`464ff9d0 fffff802`405ef475 : ffffce0d`5d3a4080 00000000`00000000 00000000`00000000 00000000`00000000 : nt!NtAlertThreadByThreadId+0x24
ffff8283`464ffa00 00007ff8`4810bb84 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25
0000005f`fadff848 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff8`4810bb84


SYMBOL_NAME:  nt!PsGetCurrentServerSilo+2c

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.388

STACK_COMMAND:  .cxr 0xffff8283464fef90 ; kb

BUCKET_ID_FUNC_OFFSET:  2c

FAILURE_BUCKET_ID:  0x3B_c0000005_nt!PsGetCurrentServerSilo

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {ca3838bc-6517-b4b6-f083-461080433ddb}

Followup:     MachineOwner
---------

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