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why on many sites do I need to enter the back request twice before it goes back to the previous page? I am Using Mac OS 13.4

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 1… (funda kabanzi)

Why on many sites do I need to enter the back request twice before it goes back to the previous page? I am using Mac OS 13.4. This happens on both my M1 Mac Mini and my 14" M1 Pro Mac Book Pro. Surfing the web has become time consuming with FireFox. I have no problem with Brave, Safari, Edge and Duck Duck Go browsers.

Asked by mce.try 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Why does Firefox (desktop) always close my active sessions when I close and open the app?

Hello. I'm a MAC user, I've been using Firefox on desktop + the app for years, but I don't understand why this happens. When using other browsers I have to click somewhe… (funda kabanzi)

Hello. I'm a MAC user, I've been using Firefox on desktop + the app for years, but I don't understand why this happens.

When using other browsers I have to click somewhere to close all active sessions but Firefox just does it automatically for me, and it's... very annoying, only I use this computer so I don't need such thing. It's there a way to turn that off? Because I couldn't find it.

And to be clear, it doesn't close my sessions when I "close" the Firefox tab, it's when I exit the application as a whole.

And yes, when there IS an issue and Firefox closes itself, Firefox does open my old tabs again, which is great, but the logging out thing? not so much, since I use authentication apps too.

Sorry for the English! It's not my native language.

Asked by Izariez 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Firefox VPN

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free… (funda kabanzi)

1) Firefox advertised free apps when you signed up for vpn. However, when I signed up for vpn, I didn't get any apps. Did I do something wrong? Why didn't I get the free apps? 2) I don't seem to be able to add the VPN two other computers. It seems to want to sell me (Again) the VPN. I don't want to buy it again, just add my existing VPN to other computers. 3) I have some Macs that run Parallel's. Do I need to add Firefox VPN do the Windows that is running on Mac. Or, does my Mac Firefox VPN somehow protect the windows without adding a separate VPN on windows?

Asked by jse3 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Bookmark Bar not importing from old computer

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup fi… (funda kabanzi)

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup file. Next I airdrop it to the new computer and try and import it there. Seems to work (no errors), but no bookmarks. I have looked at google videos and tried searching you help area.

Chrome i just log in and it comes over, I remember losing everything in firefox last time I got a new computer and had to rebuild from scratch. I can't afford that again, please help.

Asked by pugmac 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Console - Web Element selector does not bring back up the console after selecting an element on web page

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn… (funda kabanzi)

I'm new to Firefox, usually in other browser, like Chrome and Edge, when I use the selector to choose element and click on it, it will bring back the console but it doesn't seems to happen in Firefox. ( I'm using separate window for the console )

Asked by zisheng0101 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Sync doesn't work

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For … (funda kabanzi)

I recently got set up to use Firefox instead of Chrome. I use a computer at work and at home. I have sync settings set up the way I want but it doesn't seem to work. For instance, when I deleted an add-on at work, I would expect that add-on to be gone from my browser at home, but that isn't the case. I also have changed settings to allow a pop-up from my company's internal website. But at home that change in the settings isn't reflected. Basically I have two versions of Firefox, one at home and one at work. Anytime I want them to match up I have to do it manually. The only exception is bookmarks, they seem to sync properly.

Asked by adamlunger1 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

The image background on a theme I made in Firefox Colour isn't working

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from… (funda kabanzi)

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from the Custom Colours menu. How would I fix it, so that the image is displayed behind the tabs? (My settings are in the images below.)

Asked by tysonsolana 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Extra blank page

Firefox makes an extra blank page when I click on any link the first time after opening the browser. It does not make an extra page with subsequent clicks on links. What … (funda kabanzi)

Firefox makes an extra blank page when I click on any link the first time after opening the browser. It does not make an extra page with subsequent clicks on links. What is the fix for this?

Asked by wendybolt 5 izinyanga ezidlule

Last reply by Tracy 5 izinyanga ezidlule

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (funda kabanzi)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 5 izinyanga ezidlule

Last reply by alec.fredericks 5 izinyanga ezidlule

Toolbar(Sidebar)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with … (funda kabanzi)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with Firefox. So with much regret it is goodbye Firefox as soon as I can reocnfigure

Asked by arkleygordons 5 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 5 izinyanga ezidlule

Cannot remember Primary Password for syncing

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a p… (funda kabanzi)

This computer was set up back in 2015 and I never needed to use a primary password and I logged out of my computer and when I logged back in it was asking me to enter a primary password which I don't remember. Is there anyway that you can help me get it back or allow me to change it? Please get back to me as soon as possible. Please email me at [removed email from public support forum] Thank you.

Asked by myrcoo 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule

Wrong channel selected by Firefox on multi-channel external sound card

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have bee… (funda kabanzi)

I have an external multi channel sound card (MOTU Ultralight Mk3 Hybrid). Gut feel is the hardware/driver is not relevant. I see there are multiple old bugs that have been closed. As such I have been told to open a new issue.

M1, Mac OS 13.4.1 - I am an experienced audio engineer so I know my way around multi channel audio config on Mac.

Audio was working fine from Firefox with a default setup. I had a need to alter some system sound settings for multi channel audio, unrelated to Firefox. When I reverted those settings. Firefox was sending audio to the non default audio channels on my sound card.

Safari, Chrome, Mac OS and Spotify were obeying the reverted config and sending the audio out the main outs. Only Firefox, for some reason was sending audio to channel 3&4. I could tell because I was getting a level on those channels. I have tried the following:

  • Rebooted
  • "refreshed" Firefox
  • Used AppCleaner to completely remove all Firefox and my sound card apps, drivers and preferences
  • Cleared cache
  • Triple checked all my factory config
  • Retested Chrome, Safari etc... all good with audio coming out the main out stereo channel

Firefox still sending audio to 1 & 2 (3 & 4 as the crow flies, and as the system sees them) since 1 & 2 are actually "Main out"

The audio is being routed. I just can't for the life of me figure out why Firefox is selecting the wrong channels. It used to work, and now it's stuck this way.

Asked by old.square.eyes 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

A couple issues with Facebook not working with Firefox browser

Hello, I have used Firefox since it's inception and love it! However, with version 114 I have noticed two issues with Facebook. 1.) When trying to open messages in Facebo… (funda kabanzi)

Hello, I have used Firefox since it's inception and love it! However, with version 114 I have noticed two issues with Facebook. 1.) When trying to open messages in Facebook I get "Couldn't load chats" (see attached screen shot) 2.) When trying to do a "Search Facebook" on any of my friends in Facebook I get "This page isn't available right now" but if I search on some place I haven't been before like a company, new outlet etc etc it brings up their info just fine. These two issues DO NOT happen with using Safari or Chrome. Hope someone can help as I want to keep using Firefox and Facebook. Thank you, Alan

Asked by Alan R 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Firefox goes to the wrong address

When I try to navigate to multiple Canadian University sites, Firefox reroutes me to my own university's libraries page For example, when I typed ualberta.ca into the ad… (funda kabanzi)

When I try to navigate to multiple Canadian University sites, Firefox reroutes me to my own university's libraries page For example, when I typed ualberta.ca into the address bar it went to https://login.uml.idm.oclc.org/login?url=http://ualberta.ca/. This is U of Manitoba's libraries page

This happens whether I go straight through typing into the address bar, clicking a link in a google search, or a link in another website. How do I make it stop defaulting to this page?

Asked by rabrown265 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

menus suddenly display in a verticle fashion

My menus dispaly in a verticle fashion (should be horizontal) It does not do this in other browsers. Any suggestions. www.wexfordpondtour.com see attached screen sho… (funda kabanzi)

My menus dispaly in a verticle fashion (should be horizontal) It does not do this in other browsers. Any suggestions.

www.wexfordpondtour.com

see attached screen shot

Asked by ryan94 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Issue with embedded hyperlinks in a 'secure' website.

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website. I can't share the website with you because it's behin… (funda kabanzi)

I'm using Firefox on my Mac, and I'm really pleased with it so far, but I have a small issue on a specific website.

I can't share the website with you because it's behind the login details of my pension provider, sorry, but essentially the problem is with the hyperlinks to my monthly pension slips. When I click them, nothing happens, that I'm aware of, at least.

If I login to the same website using Safari (it's the only other browser installed), clicking on the link opens a preview of the PDF document on the open webpage (it doesn't open a new tab or window), but it's this that doesn't seem to be working in Firefox. However, if I click on the link and then the Download PDF link, the correct document downloads as expected, just no preview.

Is there a Firefox setting that could help with this, or is it more a compatibility issue in the website's design?

Thank you.

Asked by Peter 5 izinyanga ezidlule

Last reply by Terry 5 izinyanga ezidlule

Read the message

Hallo, I quit with your browser and go for your competitors. The reasons are: 1) not easy to find support 2) automatized so called "help" is just time consuming and of n… (funda kabanzi)

Hallo,

I quit with your browser and go for your competitors. The reasons are: 1) not easy to find support 2) automatized so called "help" is just time consuming and of no use 3) no way how to set things by myself or very hard to find

I need reliable browser, where I can find solutions quickly, not a stupid browser, who is behaving differently on different computers with no reliable support.

Also I hate demands to fill in headings etc. Time consuming bullshit.

Asked by stepanp 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule