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Desktop shortcut

The Firefox stable desktop taskbar shortcut issue unresolved for many months. Every time clicking on the Firefox taskbar/start shortcut is non responsive or it gives the … (funda kabanzi)

The Firefox stable desktop taskbar shortcut issue unresolved for many months. Every time clicking on the Firefox taskbar/start shortcut is non responsive or it gives the error class not registered. Firefox nighly/developer do not have this issue. Fujitsu laptop, Widows 11 lates upgrades. Please fix.

Asked by Saplacan Mariana 10 izinyanga ezidlule

Last reply by jonzn4SUSE 10 izinyanga ezidlule

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Firefox 136.0.3 opens to small non-functional window

I have updated FF on four PCs to 136.0.3. On just one PC, FF launches to a small window which is completely non-functional. None of the visible controls do anything. I ca… (funda kabanzi)

I have updated FF on four PCs to 136.0.3. On just one PC, FF launches to a small window which is completely non-functional. None of the visible controls do anything. I can't move the window but I can resize it but everything is greyed out except the search bar. I can type in the search bar but get no search.

I have read a number of similar posts, but these fixes do not work: I cannot toggle the full screen using F12, I cannot change the launch behavior by setting 'maximize' in the shortcut properties, Deleting xulstore.json (repeatedly) does not fix (I have no localstore.rdf), I have no access to any of the normal FF controls that would let me refresh or troubleshoot.

I could always reinstall, but thought I would ask first.

Asked by tn 9 izinyanga ezidlule

Last reply by tn 9 izinyanga ezidlule

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Can't launch a new private window from Windows Start Menu

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new… (funda kabanzi)

Ever since the latest update, whenever I right click the Firefox icon in the pinned tiles on the Windows Start Menu, the options to launch a new tab, new window and a new private window don't show up. They show up when I pin Firefox to the taskbar but not the Start Menu.

Images attached for illustration: right-clicking Firefox in Start Menu and right-clicking Firefox in taskbar

Asked by natedoggdiddy 9 izinyanga ezidlule

Last reply by wirkutskijkarl 9 izinyanga ezidlule

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can not open mozilla firefox browser

I can not open my firefox browser. I never had this problem before. When I click on the icon I have on my bottom of my computer it says I can not get on it says many diff… (funda kabanzi)

I can not open my firefox browser. I never had this problem before. When I click on the icon I have on my bottom of my computer it says I can not get on it says many different error messages being sent. I am not a computer whiz so what should I do? should I uninstall it and re-stall it? would I loose everything I have book marked. HELP

Asked by Maureen Noblet 11 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 11 izinyanga ezidlule

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FireFox crashes on startup - even in safe mode - with reportID inside

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4… (funda kabanzi)

- Had 3 windows open with numerous tabs and tab groups - Firefox sync was enabled, as well as a 2-3 plugins AFAIK - Version installed is latest as of this writing 139.0.4 - Initial crash caused by opening and quickly closing (IF that succeeded before crash) a onedrive share link - Cannot start firefox any more, also not in safe mode - the only thing that works is launching it with a fresh profile.

The report ID is bp-a8c824fc-a7fb-4290-a72b-b63160250620

Ideally I can resolve this without needing to refresh or start over with a new profile

Asked by Sintel 7 izinyanga ezidlule

Answered by jscher2000 - Support Volunteer 7 izinyanga ezidlule

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Issue with incorrect Japanese font on 135

Hello, I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on th… (funda kabanzi)

Hello,

I have encountered an issue on some websites where the Japanese text is using the font "Microsoft YaHei" when it should be using "Meiryo." Some examples are on the website bluesky, and bold text on Twitter such as in usernames.

I originally thought it was an issue on my end or in Windows, but when checking other programs and websites such as dengekionline and the non-bold text on Twitter it is using the correct font which I have confirmed via the inspector under the font section. When starting Firefox in safe mode it seems to use the correct font on the previously mentioned websites, so I disabled all my extensions and themes and this did not resolve the issue. I did a Firefox Refresh and this also did not resolve the issue.

I am not familiar with the intricacies on the Firefox about:config to really delve into the exact cause, so I ended up just reverting back to Firefox 134. On Firefox 134 with my same extensions previously the font is now back to Meiryo as it should be which leads me to believe it is something that was changed in Firefox 135. One thing I am considering is that the Japanese text is being recognized as Simplified Chinese by Firefox 135 as Simplified Chinese uses the Microsoft YaHei font as a default.

I have attached some photos that shows my Japanese font settings, and the same post by a user one on Firefox 135 which is using Microsoft YaHei and another on Firefox 134 which is using the correct Meiryo. I have also tried disabling the "Allow pages to choose their own fonts, instead of your selections above" and then restarting on 135, but this did not resolve the issue. Thank you for your consideration.

Asked by dxrdaxta 11 izinyanga ezidlule

Last reply by dxrdaxta 11 izinyanga ezidlule

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built-in translator

The Russian language is not listed in the "To" part when I want to translate a page. Although it IS listed if the page is in Russian, so it suggests to translate from Rus… (funda kabanzi)

The Russian language is not listed in the "To" part when I want to translate a page. Although it IS listed if the page is in Russian, so it suggests to translate from Russian to some other language. The language is installed in settings.

Asked by dmitryg2002 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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Every time I open Firefox on my PC it says that it is already running and that I need to close it first. How could that be if I just started the computer?

Lately every time I open Firefox on my PC (Win 10) it says that it is already running and that I need to close it first. How can that be if I just started the computer se… (funda kabanzi)

Lately every time I open Firefox on my PC (Win 10) it says that it is already running and that I need to close it first. How can that be if I just started the computer session?

Asked by Frank_Winkler_99 11 izinyanga ezidlule

Last reply by Qaf Aduka 11 izinyanga ezidlule

Firefox in Windows 10 will not execute.

On my pc, Mozilla Firefox continuously loops the error message, “Firefox is already running, but is not responding. The old Firefox process must be closed to open a new w… (funda kabanzi)

On my pc, Mozilla Firefox continuously loops the error message, “Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.” It then proceeds to close and loop this error. I have uninstalled and reinstalled multiple times, as well as did a “refresh” in deleting all my extensions and addons upon the new installation. Please advise. Thank you.

Asked by peter.jcarbajal 1 inyanga edlule

Last reply by Kiki 1 inyanga edlule

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Language

For about one week (or more) results of my questions or other input have resulted in suggestions/sites in Spanish. Yes, I live in South America, but I do not speak or rea… (funda kabanzi)

For about one week (or more) results of my questions or other input have resulted in suggestions/sites in Spanish. Yes, I live in South America, but I do not speak or read Spanish. I have chosen English as my preferred language. What's up?

Asked by Jan Briggs 10 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 10 izinyanga ezidlule