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Cannot remove "Old Firefox Data" folder from desktop/win10

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a b… (funda kabanzi)

What the title says. At some point Firefox wanted to update to a newer version, it asked me if I wanted to refresh it, I said yes, nothing much happened besides I got a brand new folder I can't remove from my desktop. It asks for admin rights, I have admin rights, it's a local account, I am the only user, I tried the command prompt solution and it didn't help. Is there any solution to this at all that doesn't involve me getting into the bios?

Asked by Margie Lazou 1 isonto elidlule

G Mail Compatibility

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in … (funda kabanzi)

Hi. I have been using Firefox with DuckDuck Go extension for maybe 6 - 7 years now. This worked well with Gmail, no issue. Since July 2025, an update came through in Firefox and now an issue with Gmail. The mail opens properly but after 5 to 20 minutes the responsiveness slows down to stop. A pop up above the mail view states that Firefox is causing the slow down and there is a button to press to stop the issue. When pressed, the mail screen is frozen and I have to exit the G mail and restart. I have uploaded the most recent version of Firefox.

Firefox Ver 143.01.1 64 bit.

Windows 11 Pro

Cannot find the version of G mail used, but it is the latest update.

I have contacted G Mail about this issue as well.

How to resolve the issue, going on since sometime in July? I was hoping that a recent update by Google or Firefox would resolve, but it has not.

Very annoying especially when corresponding or trying to load attachments. Please help.

stickum333@gmail.com

Asked by stickum333 2 izinyanga ezidlule

Firefox Helper Tool

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple time… (funda kabanzi)

MacBook Pro M4, OS v 26.0.1 Firefox runs fine as administrator. There is an issue with standard users. I have completely uninstalled and reinstalled Firefox multiple times from the Firefox webpage. When I try to run Firefox as a standard user a screen pops up. Firefox is trying to install a new helper tool - enter admin name and password. After I enter the user name and password the pop up screen disappears. If I click on the Firefox icon the same pop up screen appears again. I can select cancel, however, when I go to the Firefox icon it is bouncing up and down for several minutes. If I click on the Firefox icon again after it stops bouncing the process repeats itself.

One last thing Firefox was running fine until the latest update on 11/02/2025.

How can I resolve this issue?

Regards, David

Asked by corleydl 1 isonto elidlule

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couldn't open firefox

hello. I had the to try to open Firefox, to do something, but you showed me this message: error platform version 130.0.1 is not compatible with min version >=130.0… (funda kabanzi)

hello.

I had the to try to open Firefox, to do something, but you showed me this message: 

error platform version 130.0.1 is not compatible with min version >=130.0 max version <=130.0 what do you suppose me, to do now?

Asked by ra.l 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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compatibility error

After today's W10 update, I'm getting an error on Firefox: XULRunner: Error: Platform version 129.0.2 not compatible with minVersion >= 128.0.2 maxVersion <=128.… (funda kabanzi)

After today's W10 update, I'm getting an error on Firefox:

XULRunner: Error: Platform version 129.0.2 not compatible with

minVersion >= 128.0.2
maxVersion <=128.0.2

What do I do now? It's a Lenovo 64 bit machine.

Asked by berkell990 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Last Pass extension from your website not working.

Last Pass Firefox extension was working on my Windows 10 computer until 3 weeks ago. Now when I click on extension it hangs. (the extension is red red in tool bar so I kn… (funda kabanzi)

Last Pass Firefox extension was working on my Windows 10 computer until 3 weeks ago. Now when I click on extension it hangs. (the extension is red red in tool bar so I know it is correctly installed).. I was able to solve by deleting Firefox extension and instead installed Last Pass 4.0 directly from Last Pass's site. Please fix your extension. This is not a Last Pass issue.

Tom Weaver

Asked by thomas Weaver 1 unyaka odlule

Last reply by James 1 unyaka odlule

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I have no idea what to do with this new program. I still use the same email that I have always had as clients and friends still contact me at this address.

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make… (funda kabanzi)

i am not a computer knowledgeable person, as I am 84 years old, and do not understand or know how to make the changes that are constantly being made. Please help me make sure everything is set up correctly for the current rules and that the computer is secure, as I discuss monetary issues with many of my clients. When directions are offered, I often find it impossible to follow them, as whatever they tell me does not show up, or is not found on my screen. I have a relatively new computer, maybe a year old, so i am sure the problem is with me, and not the computer.

Thanks for any help you can offer. From past experience, please have someone with lots of patience, or some one that can just et it set up right. Thanks, Bette :>)

Asked by Bette Bell 1 unyaka odlule

Last reply by Bette Bell 1 unyaka odlule

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Login settings

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an e… (funda kabanzi)

I have installed Thunderbird on a new PC desktop running Windows 11, copied all the server settings from my Mac laptop that are working correctly, yet i keep getting an error message that "Thunderbird failed to find the settings for your email account". My ISP will not provide detect support for your client, a "third party provider". What do I need to do?

Asked by allpro1 1 unyaka odlule

Last reply by allpro1 1 unyaka odlule

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Request to host Firefox linux binaries that are compiled with the PIC/PIE flag

Many of Linux Distributions take firefox binaries from https://packages.mozilla.org/apt/ as given in the Mozilla Knowlege Base Article Install Firefox on Linux. In this a… (funda kabanzi)

Many of Linux Distributions take firefox binaries from https://packages.mozilla.org/apt/ as given in the Mozilla Knowlege Base Article Install Firefox on Linux. In this article there is a option to Install Firefox .deb package for Debian-based distributions.

However the binaries and libraries that are hosted in Firefox repositories are not compiled with the PIE/PIC flag. That prevents Firefox browser from using ASLR capabilities and to a large degree prevent Buffer overflows attacks. Please refer to the output given below for more details.

$ file -e elf /opt/firefox/firefox /opt/firefox/firefox: ELF 64-bit LSB executable, x86-64, version 1 (SYSV) $ $ readelf -h /opt/firefox/firefox ELF Header:

 Magic:   7f 45 4c 46 02 01 01 00 00 00 00 00 00 00 00 00 
 Class:                             ELF64
 Data:                              2's complement, little endian
 Version:                           1 (current)
 OS/ABI:                            UNIX - System V
 ABI Version:                       0
 Type:                              EXEC (Executable file)
 Machine:                           Advanced Micro Devices X86-64
 Version:                           0x1

The output of the first command is ELF 64-bit LSB executable, which indicates that it is not a PIE executable. If it had been a PIE executable then it would have been ELF 64-bit LSB pie executable. Similarly the output of the second command has a Key, Type, whose value is EXEC (Executable file). However for a PIE binary the value would be DYN (Position-Independent Executable file).

Can Mozilla please compile the binaries and shared libraries with the PIE/PIC flag and then host them in its repositories? Many of Linux Distros do not have the bandwidth to take the source and compile binaries for different architects and are dependent on Mozilla to provide the same. Doing so would be appreciated and would help in enhancing safety of Linux users who use Firefox as their primary browser.


PIE = Position Independent Executable PIC = Position Independent Code ASLR = Address Space Layout Randomisation. PIC and PIE are used interchangeably and imply the same thing.

Asked by LimuxSpring 1 unyaka odlule

Last reply by LimuxSpring 1 unyaka odlule

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Mailto envelope icon disappeared from address bar on update

This has occurred before and I found a page with all the icons you could upload to address bar. I want the envelope that indicates to email the link of the page I am on t… (funda kabanzi)

This has occurred before and I found a page with all the icons you could upload to address bar. I want the envelope that indicates to email the link of the page I am on to someone in my email account. I've used it for years but when I go to find, it's always difficult.

Asked by toni37 1 unyaka odlule

Last reply by jonzn4SUSE 1 unyaka odlule

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PDFPrinting

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation f… (funda kabanzi)

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation for me. Receive an email, hit the print button and lo and behold a printed sheet, etc. It is driving me to distraction. I have been using FireFox since whenever, no problems. I'm not too computer savvy but enjoy its use like anyone else. Something I will be able to follow and implement. I have seen a delete article but couldn't get it to do anything for. I just want to delete it. I cannot even print a normal letter I have written. Than kyou most sincerelyTimothy Barclay teejay1949@gmail.com

Asked by Timothy Barclay 1 unyaka odlule

Last reply by ThePillenwerfer 1 unyaka odlule

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Installing the newest Firefox Browser each time a Windows Sandbox is started.

Today I manually download and rename the firefox executable so a script that runs as a Sandbox is spun up is ready to go immediately. But that entails me manually downl… (funda kabanzi)

Today I manually download and rename the firefox executable so a script that runs as a Sandbox is spun up is ready to go immediately. But that entails me manually downloading, then renaming the installer to a name that the script always knows. And often the setup file gets updated on the web and I am running the prior version, or older depending on when I went thru that manual process.

So I am back looking for a way to either find a way to download the newest installer each time or find a way to kick off the internal updater right after its currently scripted install completes. Either could work.

I hate having to use Edge as its the browser MS automatically installs when a sandbox is spun up.

Or are there other ideas on how to accomplish this? Thanks, Bill

Asked by Bills 1 unyaka odlule

Last reply by Bills 1 unyaka odlule

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Need to remove global privacy control

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNO… (funda kabanzi)

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNOYING. I went into the settings for that apparent add on feature, that I DIDN'T add, and set all 5 settings to FALSE, but the program still pops up. It ALSO screws up the format of the Firefox web page, and shows the Yahoo News feed totally different and it's also VERY ANNOYING HOW do I totally get rid of the global privacy control? I can select the Firefox settings under security to tell web pages to not sell the info, as far as I know, correct, so I don't need the retarded global add on? ?? I want Firefox news feed like it was before the update. Thank you very much... HOPEFULLY!

Asked by mongoosmike2000 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule