Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Flash continually crashes on Macbook Pro after troubleshooting

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that … (funda kabanzi)

Flash is up to date (v. 16) and FF is v.35 Even after unchecking Accelerate - and trying in Safe Mode, flash still crashes each time a page loads with a video or ad that uses flash.

I am on an older v of OS X 10.8.5

Here are most recent reports:

bp-9ece670e-f1f5-47e5-9778-ead242150123 1/23/15 8:56 AM bp-af1bb8dc-907b-4f58-9d8b-8f8d72150123 1/23/15 8:55 AM bp-6abc13e7-0b44-4dbc-9975-eee432150123 1/23/15 8:50 AM bp-793ecdca-d17d-4e16-8783-f24822150123 1/23/15 8:42 AM bp-ebee767f-31fb-4cd4-a424-6f5fb2150123 1/23/15 8:40 AM bp-32c9ea41-56aa-4b56-991e-3dd072150123 1/23/15 8:37 AM bp-46d89e03-46c2-4d05-b80f-24e902150123 1/23/15 8:35 AM bp-867552f1-54d2-411e-9348-ec23c2150123 1/22/15 9:37 PM

Asked by g00d_news 5 iminyaka edlule

Last reply by guigs 5 iminyaka edlule

  • Okugcinwe kunqolobane

Shockwave player keeps crashing.

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 s… (funda kabanzi)

playing video while in Art Institute of Pittsburgh online campus keeps crashing. The video plays for a bit then crashes for no apparent reason. I have copied the last 3 submitted crash reports and have listed them here.

bp-b58e086e-f533-42b5-a039-ce9e02150416 4/16/2015 10:36 AM bp-f9c8b081-7a22-43e3-a95a-5c3ff2150416 4/16/2015 10:28 AM bp-ca567841-5073-4831-9e4a-4522f2150416 4/16/2015 10:23 AM

not sure if I copied them right or not. They are links on my page but are not links here. Looks like they pull up by the ID numbers or something.

I hope you can help me with this.

Asked by Raven0229 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox crashes

Everytime I go to youtube or perezhilton.com my firefox stalls and shows the spinning wheel. I end up having to close firefox by forcing it to quit by going to finder. … (funda kabanzi)

Everytime I go to youtube or perezhilton.com my firefox stalls and shows the spinning wheel. I end up having to close firefox by forcing it to quit by going to finder. I am using a mac. I have tried re-installing firefox and updating adobe. The firefox still crashes even when in safe mode.

Report ID: bp-279e36f3-c9a1-4d3a-9692-81c0c2150427

Asked by firefox-crashing 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

My browser is always crashing.

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID : Report ID bp-1977388c-0774-4bb6-b935-527b… (funda kabanzi)

Recently, my browser is always crashing. At times, the page would go blank and unresponsive. These are the Crash Reports ID :

Report ID bp-1977388c-0774-4bb6-b935-527b52150427 bp-fde3140c-b7ca-4e61-865f-c770a2150427 bp-b7d76755-a828-43ad-b625-2236c2150427

Asked by Kiritharen 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Have downloaded Firefox 3x in past month (uninstalled previous versions first) but had to stop using as keeps freezing and not even able to close the programme

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn'… (funda kabanzi)

I have now installed and uninstalled Mozilla 3x in past month. I am using windows 8.1. After a space of 1 or 2 days, everything freezes and it will not respond. I couldn't even close the window and shut down the programme.

Asked by manducci 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

Fire fox wont' come up at all today. I'm having to use a different search engine.

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this probl… (funda kabanzi)

I've been trying to bring up Firefox off and on for over an hour now, and it won't come up. I was forced to use a different search engine in fact just to post this problem. I recently upgraded to Windows 10, but that has been about 2 weeks or so ago. I even tried installing and reinstalling the program and allowed an upgrade just now. Still no luck. I'm not a "computer person" so I don't know any computer jargon. Can any one help me, or is it a FF problem?

Asked by MartaEB66 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

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FF slow on initial start up loading home or startpage, see screenshot.

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 secon… (funda kabanzi)

This has been an ongoing issue for a long time now, as long as I can remember. I click to open FF from my desktop, it opens fast, but hangs for anywhere from 4 to 8 seconds upon initial load before it even attempts to connect to my set homepage, which is www.google.com (I've tried other variations too, google.ca, google.com/ncr etc etc).

I've tried clearing my cache, completely reinstalling FF, safemode, disabling themes, disabling addons and re-enabling addons, with no luck, the same HANG persists.

Shouldn't FF load just fine and then immediately try connecting to my homepage? What's with this "Connecting..." every time I initially load the program?

I'm completely stumped here, I've tried everything,,,,, Something is causing firefox to delay at startup or it's hanging for no reason too long because it thinks the program hasn't loaded fully yet, but it has. Some sort of timing issue or something.

Please view the attached screenshot jpg file I've included with this post to see exactly what I see everytime I load FF for the first 4 to 8 seconds. I know computers and the inner workings of things and how to use about:config etc etc, so I'll be able to follow even the most difficult of directions if you have a solution. Thankyou ahead of time for reading this post, I look forward to your reply!

D.

Asked by PenTech Services 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

After latest update, FF remains active in task manager and shows error message

After latest update to ver 62 (64bits) , FF closes from X (or exits from menu) but remains active in task manager for around 10sec and then shows an error message. Previ… (funda kabanzi)

After latest update to ver 62 (64bits) , FF closes from X (or exits from menu) but remains active in task manager for around 10sec and then shows an error message. Previous versions worked fine

Asked by ppallino5765 2 iminyaka edlule

Last reply by WestEnd 2 iminyaka edlule

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Firefox hangs whenever uploading files

Whenever I try to upload a picture or anything it hangs the entire browser, can't access any website. Other browsers do not do the same like Google Chrome. I have to keep… (funda kabanzi)

Whenever I try to upload a picture or anything it hangs the entire browser, can't access any website. Other browsers do not do the same like Google Chrome. I have to keep closing my browser down and restarting it and then I am able to browse as normal but whenever I try to upload something it just hangs.

Also, FireFox is so much slower these days I have to revert to Chrome, such as YouTube page loads slower, videos sometimes stutter when skipping. It doesn't do this in Chrome so it's not my connection.

Asked by ProPCGamer 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Repeated 'running but is not responding' and 'profile missing' dialogue boxes despite following guidance to solve problem.

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens: 1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already runni… (funda kabanzi)

I’m experiencing a repeated problem with Firefox. It hangs after closing. The following happens:

1. ‘Close Firefox’ dialogue box opens, reading: ‘Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window.’

I click ‘Close Firefox’. The the following happens:

2. ‘Profile Missing’ dialogue box opens, reading: ‘Your Firefox profile cannot be loaded. It may be missing or inaccessible’

The above process repeats, even if I create and use a new profile. I cannot close Firefox completely, in Task Manager. Always at least one Firefox remains open as a Background Process. When my laptop is shut down/restarted, Firefox will open once but pages load very slowly, if at all, even in a new profile. Once Firefox is closed (even using ‘Exit’, through the menu), the process repeats. It also takes many attempts to load Firefox Profile Manager.

I am using the most up-to-date Firefox on Windows 8.1.

Steps I have tried: Closing Firefox in Task Manager/Ending Firefox Processes. Restarting computer. Clearing cookies and cache. Restarting Firefox in Safe Mode. Uninstalling and reinstalling. Refreshing Firefox (keeping bookmarks, etc). Creating a new profile. Renaming profiles.ini folder (profilesOLD.ini). Scanned for malware (with Malware Bytes).

Threads that I’ve looked at on support.mozilla.org: Troubleshoot and diagnose Firefox problems Firefox hangs or is not responding - Firefox hangs when you quit it Refresh Firefox – reset add-ons and settings “Firefox is already running but is not responding” error message – How to fix it Support Forum - Task manager won’t close firefox already running but not responding Use the Profile Manager to create and remove Firefox Profiles How to run Firefox when your profile is missing or inaccessible

So far, nothing has resolved the issue, after hours spent trying. Please can someone offer a possible solution?

Thank you.

Asked by Firefox_User_01 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

firefox inresponsive after dragging link to file browser

hello, i have an exotic, but easily reproducable hang-up (no crash, process and window still exist, but UI gets inresponsive, also the close-window-x in top right window … (funda kabanzi)

hello, i have an exotic, but easily reproducable hang-up (no crash, process and window still exist, but UI gets inresponsive, also the close-window-x in top right window corner stops working and active downloads don't continue) when dragging a link from firefox 74.0 (64-bit) on windows 10 to my favourite file browser "total commander". i use this link dragging almost everyday, dragging the lock symbol from the url entry line to a folder in my file browser. this always worked and stopped since updating firefox to 74.0.

now the really weird stuff: when i drag the link to a explorer window (i mean the windows file browser), it works. when i drag a link first to explorer and then the same link from firefox to total commander it works. when i drag a link that i never dragged to explorer to total commander, firefox UI becomes inresponsive, downloads hang, i can't change tabs or even click the close-windows-x. i can only quit firefox by right-clicking its icon in the windows task bar and select quit firefox there. even more interesting: when firefox is then quit, the .url file has been successfully created in the folder where i dragged it. also on resuming firefox, all tabs are successfully restored to where i just left it.

summary: my work flow: i drag a link using the lock icon in firefox to my file browser to store the url in a ".url" file. explorer works. total command not. this bug probably got introduced in firefox 74 (i didn't update total commander recently).

i hope you can reproduce this bug (total commander is free for testing at https://www.ghisler.com/index.htm ). it might not hit many users, but it hits me several times per day.

Asked by robert135 8 izinyanga ezidlule

Last reply by Roland Tanglao 8 izinyanga ezidlule

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Since a week or 2 Firefox has been loading web pages very slow. Or it does load them but it takes a good 3 seconds before i can scroll or enter anything.

This morning also it froze up for a good 10 seconds and then it loaded the web pages again. Especially when i am browsing on a forum and return to main page or something.… (funda kabanzi)

This morning also it froze up for a good 10 seconds and then it loaded the web pages again. Especially when i am browsing on a forum and return to main page or something. It just takes ages before i can select anything. It loads somewhat slower also but the part of it that i cannot select anything or scroll down before it stops thinking.

Asked by ikke1986 8 iminyaka edlule

Last reply by cor-el 8 iminyaka edlule

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Firefox worked then stopped and will not work at all now. I have done all that is listed as fixes. I have windows 8.1 any ideas for help? I have no ideas.

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut … (funda kabanzi)

I was using firefox and it wouldn't load a page so I closed it. But it kept saying it was running still when I tried to re-open it. I had to go into task manager to shut the process down. Since I did that, it wouldn't work at all. so I reinstalled the newest version, I checked for virus/malware, I cleared the history and cookies, checked the proxy, and defraged the system. I have restarted the computer multiple times. I can still not get it to connect to a website and when I shut it down, it will not close unless I go into task manager to close it under the processes. I can open IE just fine. any thoughts? I am using an HP with windows 8.1 and I have no idea how to start in safe mode since I do not know how to get to it. That is the only thing I have not done.

Asked by Biocat 6 iminyaka edlule

Last reply by FredMcD 6 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox wont open

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic i… (funda kabanzi)

Foxfire won't open at all.When I press the icon to open it, i get the spinning beachball and then nothing opens. No error messages. I am running on Windows 7 Home Basic if that helps. I have tried uninstalling it and reinstalling it, I have made sure the firewall is not blocking it.I cannot open it in safe mode.

I miss my firefox and want it back. Please Help

Asked by trishiaA 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

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37.02 Freezes on mac 10.10.3

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon … (funda kabanzi)

Hi I'm using Firefox 37.02 but it constantly freezes on mac running 10.10.3, I have reset it and tried safe mode but with same result. Hope you can help. Regards Simon

Asked by plantphoto 5 iminyaka edlule

Last reply by cor-el 5 iminyaka edlule

  • Okugcinwe kunqolobane

I have went through the Q&A, followed the tips and still getting crashes. I am sending you some of the most recent reports. Thank you in advance

I am sending you a copy of the crash reports: bp-9551daa0-0b5e-4fcf-93c2-af64f2150501 1/5/2015 17:07 b6d3b995-520a-4769-9b66-110fbd7cff99 30/4/2015 21:31 9c554186-36f3… (funda kabanzi)

I am sending you a copy of the crash reports:

bp-9551daa0-0b5e-4fcf-93c2-af64f2150501	1/5/2015 17:07 
b6d3b995-520a-4769-9b66-110fbd7cff99	30/4/2015 21:31 
9c554186-36f3-4953-b8fa-e3070a5e3bdf	28/4/2015 21:21 
bp-b89a5be0-b415-4f2b-98a7-3fe5f2150424	24/4/2015 21:55 
16084334-fc8a-4ccf-90fe-98a0d8642d43	22/4/2015 21:18 
bp-3643a9a8-0305-4924-b1a0-9feda2150421	21/4/2015 17:48 
bp-95ee9741-1d71-473e-ab32-68cbe2150409	10/4/2015 0:38 
bp-20959f1d-d932-494a-82ee-081842150331	31/3/2015 20:54 
5aacecdb-fa39-433c-b86f-fbc1e5a6cc56	31/3/2015 20:54 
bp-0dfaed49-0272-48e9-8f85-e9e8f2150330	30/3/2015 23:55 
bp-1abaeaaa-1af9-46e7-b546-7f0132150330	30/3/2015 20:54 
2f7974d1-2aa5-4435-9988-ab9ef0716d17	26/3/2015 17:22 
bp-41f250a8-d453-48bb-8cac-82ef52150320	20/3/2015 9:04 
bp-05ff3b88-98a6-4432-a489-582652150320	20/3/2015 9:04 
bp-ffbc68e8-8f3f-45f0-ac5f-a21542150317	17/3/2015 19:59 
bp-2e683475-f578-4c47-aa4a-e710d2150306	6/3/2015 20:49 
bp-ce3eda05-52bb-492e-927b-0dc762150306	6/3/2015 10:14 
bp-df3647f3-c94b-44f4-80be-3818f2150303	3/3/2015 21:34 
24aba14a-d853-4d64-b3fb-8456c951e627	2/3/2015 23:22 

The reason that I am sending you the info and posting the question, is because browsing has become tiresome for me, since I have to put up with the delays in responding, the crashes, the immense consumption of memory and so forth. I also tried a clean install and again the same things happened. I keep getting the black screens, the not responding etc..

Thank you in advance

Marios

Asked by Aragorn26 5 iminyaka edlule

Last reply by FredMcD 5 iminyaka edlule

  • Okugcinwe kunqolobane

FF 38 hangups

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos. Al Moon Roc… (funda kabanzi)

Recently, FF 38 has been freezing up. There isn't any indication of why, and no way to interrupt to gain control. Seems to happen in connection to videos.

Al Moon Rochester, NY

Asked by andythebeagle 5 iminyaka edlule

Last reply by jscher2000 5 iminyaka edlule