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Firefox is not connecting to the internet and there are no error messages. Google chrome is able to connect to the internet.

I'm using an HP Spectre pc with windows 10 which was the original os. My computer was stuck so I shut it down and restarted it. I saw that the computer was updating and w… (funda kabanzi)

I'm using an HP Spectre pc with windows 10 which was the original os. My computer was stuck so I shut it down and restarted it. I saw that the computer was updating and when it was finished I logged in to the os and and opened firefox. The homepage came up and I tried to go to a website and nothing happens. I get a white screen with no error message. I've been through the solutions on the help page and nothing is working. I am using Norton firewall and firefox is allowed. Please help. Thank you.

Asked by mattmgo 3 iminyaka edlule

Last reply by FredMcD 3 iminyaka edlule