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Windows 10 - Firefox no longer plays videos on twitter, netflix etc

I recently had a windows update on my desktop, since then videos on netflix and twitter (and a few other sites) will no longer play. Whenever visiting twitter I get a bar… (funda kabanzi)

I recently had a windows update on my desktop, since then videos on netflix and twitter (and a few other sites) will no longer play. Whenever visiting twitter I get a bar pop up at the top suggesting I install "Microsoft's Media Feature Pack" and links me through to this article - https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows , I have the pack installed and it's up to date, I've tired via the Add Features system in Windows and via direct download, both to no avail.

Twitter will not load or play videos and netflix is the same. On Netflix I'm getting:

"Oops, something went wrong... Unexpected Error" and error code F7355 (see this article which indicates browser trouble https://help.netflix.com/en/node/105186).

Here are some other things I've tried, none of which have worked:

  • Checking for updates on windows
  • Checking for firefox updates
  • Checking for updates with the DRM addon Widevine
  • Ensuring Widevine is "Always Active"
  • Starting firefox in "Safe Mode"
  • Using a private browsing tab

I am running:

  • Windows 10 Pro N (as said above, I have installed the media pack in several ways)

OS Build: 18362.295.

  • Firefox Developer 70.0b3 64 bit.

I've also been seeing similar issues on my fiances machine with standard Firefox but her's says that Widevine has crashed on the top bar rather than suggesting we install Window's Media Feature Pack, although the other symptoms are the same. I don't have her machine to hand to grab versions from there but everything is up to date at time of writing and I've tried the same troubleshooting techniques on that machine as well.

Really stumped on this one and I'm very reluctant to switch back to Chrome simple to play netflix videos, but likewise it's quite important I can play videos around the web. I'll try anything else to fix it at this point, all suggestions welcome!

Asked by Elliot 11 izinyanga ezidlule

Last reply by RobertJ 11 izinyanga ezidlule

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have to clear cookies to use a website i was previously using

After updating to Firefox 70, many websites that were previously working do not work when I navigate to them. However, if I clear the cookies related to that site, then t… (funda kabanzi)

After updating to Firefox 70, many websites that were previously working do not work when I navigate to them. However, if I clear the cookies related to that site, then the website works normally again. I've been having to do this for many websites and it's getting tedious. Furthermore, I've had to do this multiple times to the same sites after having cleared cookies previously. For these repeat non-functionality incidents, they come up after reopening the browser, but not every time the browser is quit.

Asked by johanan 11 izinyanga ezidlule

Answered by FredMcD 11 izinyanga ezidlule

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Only Filter through Bookmarks when typing in Address Bar?

I would like to reproduce the behavior that the Holmes extension on Chrome allows. I would like to 1. Type "*" 2. Press space 3. Type the name of one my bookmarks 4. The… (funda kabanzi)

I would like to reproduce the behavior that the Holmes extension on Chrome allows.

I would like to 1. Type "*" 2. Press space 3. Type the name of one my bookmarks 4. The bookmark should be the first option when I press Enter, not "Search with DuckDuckGo"

Is there a flag that can enable this?

https://chrome.google.com/webstore/detail/holmes/gokficnebmomagijbakglkcmhdbchbhn

Asked by fullchee 11 izinyanga ezidlule

Last reply by fullchee 11 izinyanga ezidlule

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Google doesn't show up as a default search engine

I'm using Mac OS X, the most recent version. When I use the search bar (or the tool bar search function), Firefox uses Google Scholar instead of Google. I've gone to the … (funda kabanzi)

I'm using Mac OS X, the most recent version. When I use the search bar (or the tool bar search function), Firefox uses Google Scholar instead of Google. I've gone to the preferences page, and the only default search engine available is Google Scholar. The button to restore default search engines is greyed out. I can't fine a Google search extension anywhere, and you can't add Google as a search engine from the toolbar. Please help!

Asked by joe.bellon 11 izinyanga ezidlule

Answered by joe.bellon 11 izinyanga ezidlule

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when will Mozilla support Expect-CT, a new security header

"Expect-CT is a new security header which is, at the moment, only supported by Chrome and Opera browsers. It allows a website to instruct the browser to reject any certif… (funda kabanzi)

"Expect-CT is a new security header which is, at the moment, only supported by Chrome and Opera browsers. It allows a website to instruct the browser to reject any certificate not found in Certificate Transparency, a read-only public log of certificates which can be audited. Because Expect-CT is an HTTP header, it is a trust-on-first-use protocol that relies on long-term caching to ensure security. While Expect-CT does not prevent a compromised Certificate Authority from issuing a fake certificate, it does limit the damage by forcing the addition of the certificate to the log. The domain owner can then report the fake certificate and attempt to get it revoked." [Protonmail]

Asked by fndtn357 11 izinyanga ezidlule

Answered by cor-el 11 izinyanga ezidlule

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After refreshing my extension is not loading, whta i have to do to auto reload?

I have created a extension for Gmail. I added that to firefox and the extesion has aded but the problem is after refreshing or reopening i have reload extension also othe… (funda kabanzi)

I have created a extension for Gmail. I added that to firefox and the extesion has aded but the problem is after refreshing or reopening i have reload extension also otherwise it won't work, what is the problem? i have attached 2 images that is one before reloading the extension and 2nd is after reloading the extension.

Asked by vishal2 11 izinyanga ezidlule

Last reply by vishal2 11 izinyanga ezidlule

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Vertical scrolling with trackpad stops working in a browser window

Vertical scrolling using two fingers on my MacBook Pro's trackpad randomly stops working on all tabs in a given Firefox window. The same gesture in other windows of the … (funda kabanzi)

Vertical scrolling using two fingers on my MacBook Pro's trackpad randomly stops working on all tabs in a given Firefox window. The same gesture in other windows of the same Firefox process keep working. Arrow key scrolling works, as down page up/down. Grabbing the scroll bar and dragging does NOT work, but clicking on the scroll bar will scroll.

After two minutes or so, scrolling will suddenly start working, and the page I'm on will suddenly jump, as if the scroll events had been buffered up.

I cannot figure out how to reproduce this. I'm running Firefox in a terminal, but I'm not seeing anything interesting on stdout/stderr.

How can I fix this, or at least diagnose it? Thank you for your help!

Asked by Dale 11 izinyanga ezidlule

Last reply by Dale 11 izinyanga ezidlule

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Everything was synced except bookmarks

I just reinstalled Windows 10, and I installed Firefox. Everything was synced EXCEPTED my bookmarks. My books on my iPhone were NOT affected. Is there a way I can get my … (funda kabanzi)

I just reinstalled Windows 10, and I installed Firefox. Everything was synced EXCEPTED my bookmarks. My books on my iPhone were NOT affected. Is there a way I can get my bookmarks back on my Windows 10 computer and how do I go about doing this? Thank You.

Asked by David 10 izinyanga ezidlule

Last reply by David 10 izinyanga ezidlule

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Suddenly unable to install update with error indicating incompatibility with Windows 64-bit despite running 64-bit Windows...?

So I have a strange one... I'm using Firefox Developer Edition and I'm currently on version 69.0b15 (64-bit). My Windows operating system shows Windows 7 Enterprise 64-bi… (funda kabanzi)

So I have a strange one... I'm using Firefox Developer Edition and I'm currently on version 69.0b15 (64-bit). My Windows operating system shows Windows 7 Enterprise 64-bit...

Here's the problem: when I go into "Help" and then click on "About" to apply any available updates from the Aurora channel, I'll click on "Apply Updates" only to see if constantly twirl the little twirly icon around but never finish. The update I'm trying to install is 70.0b5.

If I go into Computer Management / Windows Logs / Application, I can see entries being lodged for the following:

The program or feature "\??\C:\Users\<My User Account>\AppData\Local\Firefox Developer Edition\updater.exe" cannot start or run due to incompatibity with 64-bit versions of Windows. Please contact the software vendor to ask if a 64-bit Windows compatible version is available.

Can someone please help me here? I have a Windows 10 system sitting on the same desk right next to this workstation and it updates fine. I've also tried to update using elevated privileges, different compatibility modes (i.e. - running the updater.exe for Windows 7), etc.--nothing seems to fix this that I can tell.

Asked by Wolf_22 10 izinyanga ezidlule

Last reply by Wolf_22 10 izinyanga ezidlule

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How can I install "Side View"? The installation page goes to Firefox Private Network, which isn't available in my country.

When I try to go to the Test Pilot "Side View" page (https://testpilot.firefox.com/experiments/side-view), I get redirected to https://private-network.firefox.com/experim… (funda kabanzi)

When I try to go to the Test Pilot "Side View" page (https://testpilot.firefox.com/experiments/side-view), I get redirected to https://private-network.firefox.com/experiments/side-view with a notice that I can't install Firefox Private Network in my country. Has the Side View experiment ended? Is there a way to install it?

Asked by misaka 10 izinyanga ezidlule

Last reply by misaka 10 izinyanga ezidlule

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Can't restore previous tabs/session on MacPro after FFox 70.0b5 auto upgrade! Found about:profiles .Pls help ASAP thank you!

After an auto upgrade, the Firefox 70.0b5 was all grayed out, nothing worked when I started it. So I did a lot of research and re-started my computer. Now the Firefox wor… (funda kabanzi)

After an auto upgrade, the Firefox 70.0b5 was all grayed out, nothing worked when I started it. So I did a lot of research and re-started my computer. Now the Firefox works, but my previous sessions/tabs still not restored. I went to all history etc but it did not have all my tabs. I went to about:profiles and the local directory seems to be empty but the root directory has files. In the root directory, I looked into sessionstore, previous.js etc folders but there was just a whole lot of letters. I am not a technical person and don't know much about computers. How do I restore the previous session tabs that were on my screen before the upgrade? It's quite urgent and I appreciate your assistance as soon as practicable. Thank you so much!

Asked by wediversitydr 10 izinyanga ezidlule

Last reply by FredMcD 10 izinyanga ezidlule

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Sync Moile with PC

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my… (funda kabanzi)

Hello, I always have Sync turned on, on my Laptop (PC) and my iPhone. When I reinstalled Firefox, everything was synced except my bookmarks. I have all my bookmarks on my iPhone. How do I get my bookmarks back on my Laptop? Can I somehow export my bookmarks on my iPhone, which has Firefox mobile, and email them to myself on my Laptop? I would really appreciate it very much if anyone could assist me this this issue. Thank you.

Asked by David 10 izinyanga ezidlule

Answered by David 10 izinyanga ezidlule

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Cache is not deleted after closing Private window

Recently I notice that after browsing in a private window of Firefox and closing that window I can find a cache of that browsing in .cache/mozilla/Firefox/z39yd8n9.dev-ed… (funda kabanzi)

Recently I notice that after browsing in a private window of Firefox and closing that window I can find a cache of that browsing in .cache/mozilla/Firefox/z39yd8n9.dev-edition-default/cashe2/entries folder. There are images that I saw only in private browsing. And this is not private, and other files.

Asked by Bohuslav 10 izinyanga ezidlule

Last reply by Bohuslav 10 izinyanga ezidlule

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Issues with max font size in reader mode...

hiya, I'm visually impaired and make heavy use of reader mode. For the last week or so the max font size that I'm able to get with crt + tops out at a size much smaller t… (funda kabanzi)

hiya,

I'm visually impaired and make heavy use of reader mode. For the last week or so the max font size that I'm able to get with crt + tops out at a size much smaller than what i'm use to: previously I could fill the page--and with nice text reflow. Presently, the max font size is much small than this. Please advise.

cheers, a

Asked by ajprince 11 izinyanga ezidlule

Answered by RobertJ 10 izinyanga ezidlule

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When firefox I lose every one of my tabs without being able to recover them. FYI: "Restore Previous Session" & "Warn you when quitting" are active...

As mentioned, those are active - Restore Previous Session - Warn you when quitting" Those windows with important tabs (each time) could not be access through "Recently Cl… (funda kabanzi)

As mentioned, those are active - Restore Previous Session - Warn you when quitting"

Those windows with important tabs (each time) could not be access through "Recently Closed Windows" If I have to restart my mac, I lose all my tabs

This is a major issue for me as this is an important feature that absolutely need to work...


Note by moderator: See also this thread: [/questions/1269144]

Asked by Catherine 10 izinyanga ezidlule

Last reply by jscher2000 10 izinyanga ezidlule

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Feature request: Containers should be converted to Multi-Profiles to have useres on one Firefox Account

Current containers allow us to seperate browsing history to some parts. But it's not enough for privacy at work in practice. For e.g. you can search something and suddenl… (funda kabanzi)

Current containers allow us to seperate browsing history to some parts. But it's not enough for privacy at work in practice. For e.g. you can search something and suddenly it can suggest you a site from personal or something else nsw etc. Also the new tab highlights are combined with personal and work and the others. But if the containers converted to multi-profiles we could also use seperate browsing, customizing, etc. Unfortunately for this reason I have to use two Firefox Account. :/ and also unfortunately I can't use Firefox Lockwise, because my passwords seperated two Firefox accounts and I can only set one Firefox Account on my mobile phone. :/

If multi-profiles can set and switch easily on one Firefox Account, that would be awesome! Thanks in advance.

Asked by Can 10 izinyanga ezidlule

Answered by FredMcD 10 izinyanga ezidlule

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"Mouse up" event not detected when double-click-selecting and releasing the mouse button outside of the address field

One can select whole "words"/segments in the address field by double-click-dragging and then releasing; just like a regular selection is click-dragging and then releasing… (funda kabanzi)

One can select whole "words"/segments in the address field by double-click-dragging and then releasing; just like a regular selection is click-dragging and then releasing.

The bug is when you double-click-drag and then release the mouse button _outside of the address field_. The "mouse up" event fails to stop selecting text, it makes text blue like if you still held the button down.

To clarify, here's pseudo code of how to select some text (works):

1. Move cursor to the middle of the address.
2. Mouse button down.
3. Move cursor to the side, possibly outside of the address field.
4. Mouse button up.

Result: you selected half of the address, and can now e.g. copy it. However, pseudo code of what does NOT work:

1. Move cursor to the middle of the address.
2. Mouse button down, mouse button up, mouse button down.
3. Move cursor to the side, outside of the address field.
4. Mouse button up.

Result: as you move the cursor around, you are still in the process of changing the selection.

I'm on Firefox Developer edition `70.0b7 (64-bit)`.

Asked by Hampus 10 izinyanga ezidlule

Last reply by Hampus 10 izinyanga ezidlule

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HI, Last two days I have face problem for calling facebook sharing window it is thirdparty call so pls allow call in firefox browser other browser it is working

I have give Facebook third-party call on client page but currently it is not working on Firefox it shows the "X-Frame-Options" issue please solve it.

Asked by mark27henry 10 izinyanga ezidlule

Last reply by cor-el 10 izinyanga ezidlule