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How Can i reach out tech support for Video down loader helper, listed and recommended on your browser

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development. Your response Number 2 If you are referr… (funda kabanzi)

I did reach out to GitHub. They referred me to contact the Video downloader support team, which is not part of their development.

Your response Number 2 If you are referring to this Extension https://addons.mozilla.org/firefox/addon/video-downloadhelper/ Look on the left side for the Support site link in the more information panel. It leads to https://github.com/aclap-dev/video-downloadhelper/discussions

My question is addressed once again, "Third attempt?" Please give a direct reply. Firefox should have the contact information since you permitted it to be part of your browser extension.

Back to my original question posted here once again Recently, the video downloader helper stopped working with videos of YouTube links. The video downloader helper on the Firefox window is grey, meaning inactive. I tried using a video from a LinkedIn web page and was able to download it. Any suggestion? I recently purchased the license for a video downloader helper. Thanks Arvind [edited email from community support forum]

Locked Okugcinwe kunqolobane 1 240

Do not know how to exit safe mode and enable extensions.

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all … (funda kabanzi)

I am 82 years of age and did not grow up with the Internet. I have a total of only 8 hours of training on a PC. I have no idea how my PC got into 'safe mode' and now all of my extensions are disabled. I do not know how to exit 'safe mode' to allow the extensions to be enabled again. I tried following the instructions as provided, but to no avail.

Solved Okugcinwe kunqolobane 1 149

I want to ask question with regards to advertisements shown in YouTube videos.

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate result… (funda kabanzi)

Hello, Mozilla. I really appreciate the way you think about internet access. What you stated about the app is truly reflected within it: fast connections, accurate results, and most importantly, the security. However, when it comes to advertisements, I was really expecting that whenever I watch YouTube contents, there will be no ads shown. To my surprise, ads are still there. I provided a snapshot of my desktop to give a proof about this. Is there somehow a way to get rid of them, like perhaps an extension to block ads? If there's none, that's fine as well. Thank you and high praise to the developers of this browser.

Solved Locked 1 50

Add-on bug

When I put my PC to sleep, my add-ons disappear and stop showing up, and I get automatically logged out of sites I was logged into. After that, a message appeared saying … (funda kabanzi)

When I put my PC to sleep, my add-ons disappear and stop showing up, and I get automatically logged out of sites I was logged into. After that, a message appeared saying that Tab Session Manager was corrupted. When I tried to repair it, all 200 or so tabs I had saved previously disappeared. How can I fix this? I’m really stuck.

Solved 1 30

What page do I go to install Add On's

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the … (funda kabanzi)

hi, I was on the page where Firefox in recommending addons. But I click on a tap and it takes me to another page where the addon has a lot of detail explainations on the addon, but there is no where on this page to download or install the addon. I am interested in several of the addons. Can you guide me where to go to install the addons. Sincerely Andrew

Solved Okugcinwe kunqolobane 1 230

Editing shortcut keys not possible for the extension- Read Aloud: A Text to Speech Voice Reader

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ? When trying to assign a new shortcut of my choice, it gets deleted automatically.… (funda kabanzi)

How to edit shortcut keys for the extension- Read Aloud: A Text to Speech Voice Reader ?

When trying to assign a new shortcut of my choice, it gets deleted automatically.

I was able to do so in Chrome and Edge browsers.

Please help me to assign the same shortcut keys in Firefox also..

Moderator note: This question has been edited to correct the formatting.

Solved Okugcinwe kunqolobane 1 159

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it.

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and … (funda kabanzi)

How can I block the google account sign in dialog box on weather.com. I can't close it or get rid of it. It permanently obscures part of the screen. I use Windows 11 and the most current version of Firefox. This problem began within the last few months.

Solved Okugcinwe kunqolobane 1 110

My PC was being HACKED at 9:42 AM on 6-1-2026 So far I have been able to recover everything but my Adblocker

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this u… (funda kabanzi)

After realizing what was being done to my PC, I unplugged it to stop the hacker. And I have since been able to recover my program, except for my ad blocker. Before this unusual encounter, I was using a free ad blocker. I want to restore it to its original status, if possible. Thank you for any help, Leman H Wilson at 7:09 PM 6-3-26

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