Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Kusonjululiwe
  • Okugcinwe kunqolobane

Account locked up and waiting for 24h didn't work

I met the same problem as https://support.mozilla.org/en-US/que.../1191123 I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica... I… (funda kabanzi)

I met the same problem as https://support.mozilla.org/en-US/que.../1191123

I have read this https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verifica...

I have tried waiting for more than 24h, not working, and submitted a request at Bugzilla (maybe it's because I didn't write the request in the right way so I haven't got response yet).

I have some so many bookmarks in my firefox account and passwords in my lockwise account. Please help me out, my account email is xxxxxxxxxx@xx.xxx

(email address phone number removed by moderator; please do not post personal information on a public website)

Asked by 1319324245 2 iminyaka edlule

Answered by 1319324245 1 unyaka odlule

  • Ikhiyiwe
  • Okugcinwe kunqolobane

Security of Firefox: Is It Still Secure?

Greetings everyone, I know this may sound like a strange question, but I'm very serious. I just read an article that says Firefox is in danger of being shut down I've al… (funda kabanzi)

Greetings everyone,

I know this may sound like a strange question, but I'm very serious.

I just read an article that says Firefox is in danger of being shut down

I've always seen Firefox as the most trustworthy web browser and so I was planning on using Firefox as my main web browser for the long term. However, after reading this article I've become very anxious.

Article link: https://news.slashdot.org/story/20/08/15/1955237/can-firefox-be-saved

I'd really appreciate any advice.

Asked by Helpless_Quest 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox latest version does not start with windows10

I am unable to start latest Firefox v79l0 on my new Windows 10 v1909 64 bit machine. I tried all the solutions listed on the web but to no avail. The error message is som… (funda kabanzi)

I am unable to start latest Firefox v79l0 on my new Windows 10 v1909 64 bit machine.

I tried all the solutions listed on the web but to no avail.

The error message is something like "Application did not load properly 0xc0000005. Press OK and close the application."

Asked by snoma001 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Websites are not showing after Windows update

Hello, when I updated the Windows 10 to it's latest version, all websites stopped showing in the Firefox browser. When I try to type a url and press enter, nothing is sho… (funda kabanzi)

Hello,

when I updated the Windows 10 to it's latest version, all websites stopped showing in the Firefox browser. When I try to type a url and press enter, nothing is showing up (https://imgur.com/13i6kNc). Extensions are also not showing up (https://imgur.com/gfVqWap). Not even Firefox settings (https://imgur.com/xO0D2cJ). Other browsers are working normally (I tried Internet Explorer 11, Google Chrome 84 and Opera 70).

Thank you for taking your time to read this.

Asked by Vojta 2 iminyaka edlule

Answered by Vojta 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox sync does not sync bookmarks anymore

Hi everyone, Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa thou… (funda kabanzi)

Hi everyone,

Since today, I cannot get Firefox to synchronize my bookmarks on one of my computers. I still can send a tab from this computer to others and vice versa though.

Here is an exemple of sync log:

1598260143111 Sync.LogManager DEBUG Flushing file log 1598260143122 Sync.LogManager DEBUG Log cleanup threshold time: 1597396143122 1598260143132 Sync.LogManager DEBUG Done deleting files. 1598260144429 FirefoxAccounts INFO Polling device commands. 1598260144429 Sync.Service DEBUG User-Agent: Firefox/79.0 (Windows NT 10.0; Win64; x64) FxSync/1.81.0.20200720193547.desktop 1598260144429 Sync.Service INFO Starting sync at 2020-08-24 11:09:04 in browser session 8pd4DSAYP9NP 1598260144429 Sync.Service DEBUG In sync: should login. 1598260144430 Sync.Service INFO User logged in successfully - verifying login. 1598260144430 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144431 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1598260144431 Sync.Status DEBUG Status.login: error.sync.reason.serverMaintenance => success.status_ok 1598260144431 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144431 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1598260144431 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1598260144437 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=15967270 1598260144611 Sync.Resource DEBUG GET fail 503 https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections 1598260144611 Sync.Resource WARN GET request to https://sync-600-us-west-2.sync.services.mozilla.com/1.5/92612799/info/collections failed with status 503 1598260144611 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.server 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.ErrorHandler DEBUG Got Retry-After: 3600 1598260144611 Sync.Status DEBUG Status.login: error.login.reason.server => error.sync.reason.serverMaintenance 1598260144611 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1598260144611 Sync.SyncScheduler DEBUG Got backoff notification: 3600000ms 1598260144611 Sync.SyncScheduler DEBUG Fuzzed minimum next sync: 1598263744611 1598260144612 Sync.ErrorHandler ERROR Sync encountered a login error 1598260144612 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1598260144613 Sync.SyncScheduler DEBUG Next sync in 4413803.3495770125 ms. (why=schedule) 1598260144614 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.sync.reason.serverMaintenance(resource://services-sync/service.js:1043:15) JS Stack trace: onNotify@service.js:1043:15 1598260144614 Sync.Service DEBUG Not syncing: login returned false. 1598260144614 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Many thanks in advance for your help. Any advice most welcome.

Regards, Renaud

Asked by renaud.morinson 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (funda kabanzi)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Asked by phil-53 1 unyaka odlule

Answered by phil-53 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer.

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have in… (funda kabanzi)

Every version from 69 to 80 crashes and then will not restart unless I log off or restart the computer. The crashes happen every time. I have uninstalled. I have have installed different versions. It will not start in safe mode after a crash. I can start in safe mode after a restart of the computer, it still crashes soon after.

I only have windows defender at the moment and I have that turned off right now. Windows 10 Pro.

Any help would be appreciated.

Asked by sjohnson4 1 unyaka odlule

Answered by sjohnson4 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Malware Attack on Firefox

I just want to report a malware attack I experienced yesterday (8/29/20) which seemed to affect only Firefox. After I clicked on the link to Boston Globe article my Firef… (funda kabanzi)

I just want to report a malware attack I experienced yesterday (8/29/20) which seemed to affect only Firefox.

After I clicked on the link to Boston Globe article my Firefox screen was filled with what purported to be a message from Microsoft saying that my computer was blocked because of suspicious activity detected on my IP address and telling me to call 1-888-222-6480. It also wanted me to enter my Microsoft password and warned me not to turn off my computer. The whole thing looked suspicious to me, especially since a pop-up window on the page requesting me to enter something (I forget what) showed a URL that began https://drink3.ga At some point, I don’t remember whether it was when I did turn off my computer or whether it was because I didn’t respond to messages commands, the malware did something to make my computer heat up and caused the fan to run at a ferocious rate until a message appeared that a break point had been reached and Firefox closed down. I was then able to use another browser to get to the Firefox support page and learn about refreshing Firefox. After I did that, Firefox behaved normally.

I am sending this to you because it’s something you should be aware of and represents a vulnerability in Firefox that should be addressed.

Asked by acferg62 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

FireFox Selfclosing

About a week ago FF starting to close by it self or freeze.Instaling new one didnt help,switching on-off all addons didnt help,only normal works in safe mode i think.I cr… (funda kabanzi)

About a week ago FF starting to close by it self or freeze.Instaling new one didnt help,switching on-off all addons didnt help,only normal works in safe mode i think.I created fresh new profile with fresh new downloaded FF and gues what?it is still self-closing,no crash reports-just self closing or freeze.

Asked by thedesertfox 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

trying to find flashback on osx 10.14.6

Hello everyone, Trying to find out if my Mac Mini has been infected with flashback. Using this terminal command, defaults read /Applications/Firefox.app/Contents/Info … (funda kabanzi)

Hello everyone, Trying to find out if my Mac Mini has been infected with flashback. Using this terminal command,

defaults read /Applications/Firefox.app/Contents/Info LSEnvironment,

I got this response:

{MallocNanoZone = 0;}

It should read:

The domain/default pair of (/Applications/Firefox.app/Contents/Info, LSEnvironment) does not exist

I cannot find anything about this and was wondering if it indicates anything malicious. Anyone know about this? Thanks.

Asked by jerib123 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

shift toward left on click

today I noticed that my webpages, only with Firefox, not with other browser, shift toward left on clicking (any hyperlink) . You can see on this my website my website . … (funda kabanzi)

today I noticed that my webpages, only with Firefox, not with other browser, shift toward left on clicking (any hyperlink) . You can see on this my website my website .

Asked by dr.bertoldi 1 unyaka odlule

Answered by dr.bertoldi 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Maps in websites are not shown anymore in 80.0.1

Hi, I've been visiting several sites with maps enclosed. An example: link text The same in my wordpress site. Whats going on, an more important, how to tackle this proble… (funda kabanzi)

Hi,

I've been visiting several sites with maps enclosed. An example: link text

The same in my wordpress site. Whats going on, an more important, how to tackle this problem? So Firefox doesn't make friends. In particular if Firefox doesn't give a solution.

Asked by AKostenzer 1 unyaka odlule

Answered by AKostenzer 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox crashes every time

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimon… (funda kabanzi)

Hello All, We are using Firefox from 10 years and It was good experience all the time. After updated every time crashing when i visit my company site Bis Kerala Matrimony . We have checked our website code and we did,t find any error other browser all working fine and using windows 7. How to fix this problem?

Asked by Bis Matrimony 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Trouble sharing articles

Starting this morning I'm getting a weird error message when I try to share articles from things like Daily KOS from my email. This is the message: "App Not Setup: This a… (funda kabanzi)

Starting this morning I'm getting a weird error message when I try to share articles from things like Daily KOS from my email. This is the message: "App Not Setup: This app is still in development mode, and you don't have access to it. Switch to a registered test user or ask an app admin for permissions."

  I have no idea what that means and I don't see any references to it in the community answers. Suggestions?

Thanks.

Asked by gale_scudder 1 unyaka odlule

Answered by gale_scudder 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (funda kabanzi)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 2 iminyaka edlule

Answered by densyl93 2 iminyaka edlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

A problem with setting a new bookmark

I hit bookmark this page and the window opens, 1st screen capture. https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png Next I… (funda kabanzi)

I hit bookmark this page and the window opens, 1st screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-47-06-d7aee0.png

Next I expand "other bookmarks" then "choose" See 2nd screen capture

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-52-08-d9387a.png

When I click on "choose" see what happens in the 3rd screen capture.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-24-23-54-18-679698.png

I can choose the sub folder to save the bookmark to. BUT I now CAN'T scroll down the screen to hit the save button. Because the bookmark window doesn't have a scroll bar or a way to make the bookmark window smaller. This is frustrating. Firefox is having other issues not connected with this issue. But the overall picture is getting me to the point of dumping Firefox and going to Google Chrome.

Steve

Asked by reble 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule