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How do I report an issue with Firefox?

The issue is that Firefox is caching security certificates rather than loading them fresh. This doesn't become an issue until the cached security certificate expires, the… (funda kabanzi)

The issue is that Firefox is caching security certificates rather than loading them fresh.

This doesn't become an issue until the cached security certificate expires, then the user faces the "this website is not secure" warning page. The user tries to reload the page multiple times and continues to get the same warning page, then they call me in a panic and say "my website is not loading because it is not secure!"

The solution is Ctrl+F5 and voila the website loads without issue.

However, this is definitely an "issue" and the issue isn't with the website or the lack of knowledge of the end user. End users should not need to know how to refresh their local cache of a website to resolve a security certificate expiring when it has already been renewed. Firefox should by default check for a new security certificate when the cached version has expired or at least that is what would appear to be the logical progression of local caching.

Unfortunately, I have been unable to find a way to report this issue to Firefox developers...so I am reporting it here in hopes that someone in the community has the ear of the development team and can point out this issue.

Thanks, Dr. Pat

Asked by pat31 1 unyaka odlule

Answered by Andrew 1 unyaka odlule

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I can't open my web page with firefox with the other browsers if

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not dis… (funda kabanzi)

Please, I would like to know why my web page is not only visible in firefox in other browsers if it does. Something I have seen is that the code is present but is not displayed. My page is www.sividev.com and I only see an error in the console that does not appear in other browsers Uncaught TypeError: this.scrollPosMouse is not a function

   init https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:137
   <anonymous> https://www.sividev.com/wp-content/themes/salient/js/init.js?ver=12.1.0:17596
   jQuery 8.

This page uses the non-standard "zoom" property. Consider using calc () in the relevant property values, or using "transform" together with "transform-origin: 0 0".

Asked by ehsv1988 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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trying to find flashback on osx 10.14.6

Hello everyone, Trying to find out if my Mac Mini has been infected with flashback. Using this terminal command, defaults read /Applications/Firefox.app/Contents/Info … (funda kabanzi)

Hello everyone, Trying to find out if my Mac Mini has been infected with flashback. Using this terminal command,

defaults read /Applications/Firefox.app/Contents/Info LSEnvironment,

I got this response:

{MallocNanoZone = 0;}

It should read:

The domain/default pair of (/Applications/Firefox.app/Contents/Info, LSEnvironment) does not exist

I cannot find anything about this and was wondering if it indicates anything malicious. Anyone know about this? Thanks.

Asked by jerib123 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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scam extensiom

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it … (funda kabanzi)

Hello I sent a report of theft in the plugins section of your site some time ago, but I did not receive a response A robbery that robbed me of $ 42,600 I will explain it to you again and please take care so that more people do not fall victim This theft happened by Ledger live fake plugin eves in this theft, with small changes in the logo and the name of the Baba plugin, put it in the plugins section of your site and steal from the users' accounts. With a simple comparison between the fake plugins on your site and the original plugin, you can find out if the plugins in the plugins section of your site are fake or stolen. The name of the main plugin is Ledger live , and on your site, they are stealing with the same names and with a little change All plugins in this section of your site plugins are fake and thieves except SpeedLedger Which has a different topic and you can check https://addons.mozilla.org/fa/firefox/search/?platform=windows&q=ledger%20live I look forward to hearing from you to prevent further theft Thankful

Asked by chanchoa 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

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Firefox start with VPN Advertisement

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla… (funda kabanzi)

Hello, This morning when I started Firefox, it uploaded and installed itself to the current level. I run Windows 7. Firefox reopened with the advertisement about Mozilla VPN. IT CLEARLY displayed the OS Software levels it would support for the VPN, including but not limited to Windows/XP , 7, 8, and 10 . When I started the offer purchase it took me to the DOWNLOAD page which offers WINDOWS 10 download ONLY. Will this WINDOWS 10 download work with my Windows 7 ?? Confused here !

Asked by padgeseverin 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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SolarWinds Orion Platform Cyberattack

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or … (funda kabanzi)

In response to the article below addressing the SolarWinds vulnerability and cyberattack to their Orion Platform, I am requesting a statement from you as to whether or not you use the Orion Platform from SolarWinds and if you do; what steps have you taken to secure your product and are there any steps that we need to take because we use your product or are a customer of yours?

Asked by aschory 1 unyaka odlule

Answered by Chris Ilias 1 unyaka odlule

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Website broken too much spacing Issue

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay,… (funda kabanzi)

Hey Whenever i tried to Open my website unionwellspain in Mozilla Firefox, then I found a lot of space in my blog, as compared in chrome all things space padding is okay, but not in firefox It creates negative impact on users, So Please guide me that How can I solve this issue....

Image attached: https://imgur.com/a/EXAkurj

Asked by Amber Sariya 8 izinyanga ezidlule

Answered by TNorth 8 izinyanga ezidlule

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Firefox won't stay downloaded or signed in

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates. On a separate note, when it does actually… (funda kabanzi)

Firefox won't stay downloaded to my computer. I am having to download it multiple times, especially if my computer has updates.

On a separate note, when it does actually stay on my computer over night, it never keeps me signed in to my Firefox account. I have to log in to it daily to have my bookmarks and passwords.

Also, it never remembers the theme I have picked for it. I would love some advice on how to fix this.

I've read through a ton of articles, and I can't seem to find a fix.

Asked by victoria.womble 1 unyaka odlule

Answered by Amorain 7 izinyanga ezidlule

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Remove manually a specific website from cookies.sqlite file

Hi, I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter… (funda kabanzi)

Hi,

I'm developping a custom tool in order to automatically clean my cookies from several websites. For example, I would like to automatically remove cookies from twitter.com every time I launch my tool. I'm under Win10x64, firefox v89, tool developped in python.

To do this, once firefox is closed, my tool go in my profile folder, access to cookies.sqlite and delete row associated to twitter.com

-> DELETE from moz_cookies WHERE host == '.twitter.com';

The database is saved, no more "twitter" in my cookies.sqlite file, and the tool ensures there is no cookies.sqlite-wal or cookies.sqlite-shm files left.

After that, when I open again twitter, I am no longer connected to my session, but I got an error which seems to be related to cookies (see screenshot).

Moreover, when I oppenup the firefox cookies manager, there is still twitter cookies in the list, but 0 cookies associated.

Where is my mistake ? Can you help me solve my problem ? Thanks

Asked by simgorecki 7 izinyanga ezidlule

Answered by simgorecki 7 izinyanga ezidlule

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2 Step Authentication Account Issues with email that no longer exists

Hello, Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but ca… (funda kabanzi)

Hello,

Since 2 step authentication has been added to the Mozilla add-on accounts, we no longer have access to this account. We have the email address and password, but cant enter the code for the 2 step authentication as the code is sent to an email that no longer exists. We have another account that we would like to transfer an extension to from the old email account. Is there any way to access the old account or transfer the extension from the old account to the new one without having the access to emails sent to the email address of the old account?

This is important to us as the id of the extension used within the non-existent account is preventing us from loading another extension with the same id. This is to prevent us from having to rebuild our NMH software that must use the appropriate id for communication.

Any help would be appreciated.

Asked by topazsystemsinc 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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Solid colours on some webpages will not show, the background shows up in pixel/small squares instead.

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the … (funda kabanzi)

Some solid colours on certain webpages do not appear whilst on Firefox. The background will show up instead of the colour the image should be. I have tried to delete the cookies and cache on Firefox as well as trying Firefox in troubleshoot mode to no avail. Whilst writing this question, I have also discovered that taking a screenshot of the issue shows how the image should look as opposed to what the screen shows. Attached are some images of the issues I am facing, two images are of what appears on the screen and one image is the screenshot from the webpage which is what should have been shown. Apologies for some of the photos, I had to take a photo of the screen with my phone to show the issue. I have also closed the browser multiple times and restarted my computer, any help would be appreciated. Thanks in advance.

Asked by charly.brookes 7 izinyanga ezidlule

Answered by cor-el 7 izinyanga ezidlule

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How to copy saved logins between PCs

I've bought a new Win10 PC to (eventually) replace my old one. I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, hist… (funda kabanzi)

I've bought a new Win10 PC to (eventually) replace my old one.

I've signed up for a Mozilla account on the old PC, signed into it from the new PC and the favourites, history etc have come across ok onto the new one. The saved logons however haven't.

How can I get my saved logons to sync across from the old PC to the new one?

Asked by tim.plant1 6 izinyanga ezidlule

Answered by cor-el 6 izinyanga ezidlule

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Firefox fails to start even after reinstall

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profile… (funda kabanzi)

On one computer I have deleted everything from Firefox including the folders within Apps Roaming except for one folder. There in one folder "41A66E7EE5E1" within Profiles which I cannot delete. It holds the files prefs.js and sessionCheckpoints.json which were created at 20/02/2021 and I cannot delete those.

My new installation is dated 24/07/2021.

There is nothing in the properties of those two files to suggest an issue. I do find however that when I seek to change the Property/Security to Administrator (I should be able to do that) I receive a dialog box that "the file or directory is corrupted and unreadable".

Please advise on how I address this.

Asked by brijohnnow 6 izinyanga ezidlule

Answered by brijohnnow 6 izinyanga ezidlule

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ARE THERE NO DEVELOPERS OF ANY SOFTWARE WHO DO NOT USE GOOGLE SERVICES, THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT?

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPION… (funda kabanzi)

I FIREWALL BLOCK GOOGLE! ARE THERE NO DEVELOPERS OF ANY SOFTWARE ANY WHERE WHO DO NOT USE GOOGLE SERVICES IN THEIR SOFTWARE? GOOGLE IS THE WORLDS MOST EVIL FOREIGN ESPIONAGE AGENT! HOW STUPID HAS EVERYONE BECOME THAT THEY CANNOT SEE WHAT THEY HAVE DONE TO YOUR PRIVACY? EVERY STINKING PIECE OF CODE I LOOK INTO IN THE OPEN SOURCE WORLD CONTAINS GOOGLE CODE! THEY SPY ON EVERYONE ALL OVER THE WORLD! HOW STUPID HAVE YOU BECOME AMERICA? GET A CLUE! START WRITING YOUR OWN CODE AND AVOID AND BLOCK GOOGLE CODE! DO NOT GET CAUGHT WITH YOUR PANTS DOWN WHEN GOOGLE STARTS DEMANDING YOU SHUT DOWN YOUR WEBSITES BECAUSE YOU DISAGREE WITH THEIR POLICIES! EVER SINCE i HEARD THE STORY ABOUT GOOGLE WRITING CODE AND DOING A PROJECT FOR THE CHINESE MILITARY I HAVE BEEN FIREWALL BLOCKING ALL GOOGLE SERVICES! I HAVE DISCOVERED THAT EVERYONE USES THEIR SERVICES! WHAT HAPPENS TO YOUR CODE OR WEBSITE WHEN GOOGLE GOES PERMANENTLY DOWN BECAUSE OF A NUCLEAR STRIKE ON SAN FRANCISCO? i WILL TELL YOU WHEN THAT HAPPENS ALL YOUR WEBSITES GO DOWN AND YOU WILL NO LONGER BE ABLE TO REMAIN CONNECTED! STOP USING GOOGLE SERVICES! WRITE YOUR OWN SERVICES! THEN YOUR WEBSITES WILL CONTINUE TO FUNCTION WHEN THE WORST CASE SCENARIO OCCURS IN SAN FRANCISCO AND YOU WILL END UP BECOMING THE SAVIORS OF THE WORLD WIDE WEB OF CONNECTIVITY!

Asked by Virgil U 6 izinyanga ezidlule

Last reply by Seburo 6 izinyanga ezidlule

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Browser Hijacker

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh… (funda kabanzi)

I have incurred a browser hijacker that I can't seem to get rid of as no anti virus that I've tried will recognise it. The hijacker is defaultsearch.nchuser. The 'Refresh Firefox button is not working at the moment. Please help me to remove this pest. Thank you.

Asked by kenrumble 5 izinyanga ezidlule

Answered by FredMcD 5 izinyanga ezidlule

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XULRunner Error on Reinstall

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data… (funda kabanzi)

Windows 10 - Lenovo Thinkpad X1 Carbon This fall after an update attempt, Firefox started trying to update every time it was started. Deleted Update files in Program Data. FF would restart normally one time. Update data files were always replaced and the update on every startup continued - over and over and over. Tried refreshing FF- same thing. Uninstalled FF this AM and tried to reinstall when I get the following error:

XULRunner Error: Platform version "94.0.2" is not compatible with minVersion >= 94.0.1 maxVersion <= 94.0.1

No FF - HELP!

Asked by Stu48 2 izinyanga ezidlule

Answered by cor-el 1 inyanga edlule

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What happened to the downloads window?

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab … (funda kabanzi)

It used to be when I pressed Command-J (or selected Downloads from the Tools menu) a separate window would open showing the downloads history. But now it opens a new tab in the current window instead. How can I get it back to opening in its own window?

Asked by tony_w 1 unyaka odlule

Answered by tony_w 1 unyaka odlule

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javascript settimer broken FF 73.0

I have the following Javascript code which has been working for over 10 years and still works on Chrome, but does not work on FF 73.0 on Ubuntu Linux. ``` /**************… (funda kabanzi)

I have the following Javascript code which has been working for over 10 years and still works on Chrome, but does not work on FF 73.0 on Ubuntu Linux.

```

/************************************************************************

*  timer														        *
*																		*
*  This timer is started whenever the user presses a key in the input	*
*  field and pops if 0.9 second passes without a new keystroke			*
************************************************************************/

var timer = null;

/************************************************************************

*  function onKeyDownName												*
*																		*
*  This method is called when a key is pressed in the Name field.		*
*  A timer is set so that when the user stops typing the selection		*
*  list is repopulated.												*
*																		*
*  Input:																*
*		event	if passed, event.keyCode identifies the key pressed		*
*				in older releases of Internet Explorer use window.event	*
************************************************************************/

function onKeyDownName(event) {

   if (timer)

clearTimeout(timer);

   timer	= setTimeout(update, 900);

} // function onKeyDownName

/************************************************************************

*  function update														*
*																		*
*  This method is called when the user stops typing to repopulate		*
*  the selection list based upon the current contents of the Name		*
*  field.  It is also the onchange method for the following fields:	*
*  'birthmin', 'birthmax', 'incMarried', 'includeParents',				*
*  'includeSpouse', and 'Sex', and it is called by the onchange		*
*  method for the field 'treeName'.									*
************************************************************************/

function update() {

   var	form	= document.nameForm;
   if (form)
   {		// form present

var url = "/FamilyTree/getIndivNamesXml.php"; ... code to complete url by appending values of elements from form // invoke script to obtain list of names for selection list HTTP.getXML(url, // see O'Reilly Javascript gotNames, noNames);

// clear out the old selection list while we are waiting var select = form.individ; select.options.length = 0;

// put a dummy entry at the top of the selection, otherwise // selecting the first name does not call onchange var name = '[choose an individual]'; var option = new Option(name, -1, false, false); option.innerHTML = '[choose an individual]'; select.appendChild(option);

   }		// form present
   else
       alert("nominalIndex.js:update: cannot find form");

} // function update ```


When I put alerts into nameOnKeyDown and update I see that nameOnKeyDown is called but update is never called.

You can see the above code in action at https://www.jamescobban.net/FamilyTree/nominalIndex.php?name=allenby,%20a&treename=&lang=en

This code has worked for over 10 years, and still is working today on Chrome, but the timer never pops on Firefox 73.0 on Ubuntu Linux 19.10.

Asked by jamescobban 1 unyaka odlule

Answered by Roland Tanglao 1 unyaka odlule

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Firefox browser losing all passwords after asking me to reconnect to Firefox Sync

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the pa… (funda kabanzi)

Happened once a while back but happened again today. Firefox Sync asked me to reconnect, which I did. After that reconnection, and even if "password" is checked in the parameters, all my passwords have disappeared. I do also have Firefox on my phone, which have all my passwords from before the first instance it occured, but it never synchronized to Firefox on my computer. No error messages appears when synchronizing, and everything seems to be normal. Any way to correct the non-synchronization of passwords ? Is there something I'm doing wrong ? Thanks.

Asked by AlexandreP 1 unyaka odlule

Answered by AlexandreP 1 unyaka odlule