Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Downloading files and programs.

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I fin… (funda kabanzi)

Every time I download something whether its a program or file, Firefox would completely freeze for a few seconds and then go back to normal and resume the download. I find it very irritating, especially when I am trying to do something else on a different tab whether its working on school work or just watching a video. Is there a fix for this or will this be fixed in an upcoming update?

Asked by razerhoff 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

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I have been trying for a long time to open my hotmail with this browser. I'm tyred ! I only can do with chrome. Trying also to update your browse , no way! I like this browse. Please help me

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired o… (funda kabanzi)

I have been trying to login in my hotmail.com and only can do it with chrome. when I enter any shopping page the links don't work. I really like firefox but I'm tired of trying. I am trying to update the browse, it doesn't work ! It seems to me that the mozilla browse i being blocked. thank you for being so good !

Asked by arelisgalavis9 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Passwords Saved on a Firefox Browser that had to be deleted and now I can't find the saved passwords on the newly installed Firefox browser

I had to reinstall my Firefox web browser because of the XPCom error I kept receiving. For one of my jobs that I work remotely, I had my information saved on my old Firef… (funda kabanzi)

I had to reinstall my Firefox web browser because of the XPCom error I kept receiving. For one of my jobs that I work remotely, I had my information saved on my old Firefox web browser. Now that I had to reinstall the web browser, my information is lost and I do not know how to retrieve. My question is, once a password is saved, you guys on the backend have the ability to retrieve it? Please let me know as this would be greatly helpful for my job.

edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)

Asked by dannyhyppolite 1 unyaka odlule

Last reply by gild 1 unyaka odlule

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Missing Pictures

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answe… (funda kabanzi)

I downloaded the new improved Firefox and all my pictures posted this year are gone. I asked Mozilla for help and of course like I thought an effing robot must have answered me. This is because Mozilla washed their hands of the problem and the robot (obviously uneducated) gave me a song and dance about how this is MY fault and Mozilla is completely blameless. Mozilla is using the old operator error routine we hear so often when a company can’t be bothered to help a customer. Now I am faced with $50 an hour to have a TRUSTED computer repair person to sort this out. Don’t ever ask Mozilla for help, their uneducated robot will just say it’s your problem. Perhaps I should have just stayed with Google Chrome, at least they tried to give an intelligent answer and not give up on their customer and blame the customer for the problem. I think this is on page 35 of the Mozilla customer service manual. When you don’t know the answer just blame the user and move on to a simpler question. An uneducated answer is better than no answer at all. Let the user pay someone to fix the problem caused by Mozilla. Good luck if you ask them anything, best not to waste your time and go to someone private or a grade 9 student that knows more about Mozilla and computers than Mozilla itself does.

Asked by rodger_mckibbon 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Can't add an addon

Hello there, there isn't a download button for add ons. Everytime when I searched for the button I just found Here to download Firefox. Where can I download the add ons? … (funda kabanzi)

Hello there,

there isn't a download button for add ons. Everytime when I searched for the button I just found Here to download Firefox. Where can I download the add ons? Thanks.

Asked by angelic_guardian 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

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Win.MxResIcn.Heur.Gen

Hi. I'm using Linux Mint 20. I wanted to go back to Windows 10. Under Linux I downloaded the latest version of Firefox. I checked the installation file on the VirusTotal … (funda kabanzi)

Hi. I'm using Linux Mint 20. I wanted to go back to Windows 10. Under Linux I downloaded the latest version of Firefox. I checked the installation file on the VirusTotal page. VirusTotal showed that the exe file contains the Win.MxResIcn.Heur.Gen trojan and the msi file contains Attention.APT-Bait.ContainShellCode! 1.9E28. Earlier installation files also contained some surprises. I don't think my Linux system contains any viruses. Installations of other browsers such as Opera or Chrome do not have these "add-ons". Interestingly, if I paste the link to the installation file into VirusTotal - there are no surprises. What is going on?

Asked by Łukasz Urbański 1 unyaka odlule

Last reply by James 1 unyaka odlule

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Down loaded App on my MAC v 10.13. App will not open

Firefox will not open due to "Firefox can’t find the file at jar:file:///Applications/Firefox.app/Contents/Resources/browser/omni.ja!/chrome/en-US/locale/branding/browser… (funda kabanzi)

Firefox will not open due to "Firefox can’t find the file at jar:file:///Applications/Firefox.app/Contents/Resources/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties." Re-trying does not fix. Delete and reload does not fix. Need an answer. Jim

Asked by crowejn 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

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Cyclonis Passwort Manager

Hello I installed the Cyclonis Password Manager (CPM) on 3 PCs. PC1 = WIN 10 64-bit, FireFox 78.0.2 (64-bit) Web.de - 2.10.1 (CPM does not work), PC2 = WIN 10 64-bit, Fir… (funda kabanzi)

Hello I installed the Cyclonis Password Manager (CPM) on 3 PCs. PC1 = WIN 10 64-bit, FireFox 78.0.2 (64-bit) Web.de - 2.10.1 (CPM does not work), PC2 = WIN 10 64-bit, FireFox 78.0.2 (64-bit) Web.de - 2.10.1 (CPM does not work), Notebook WIN 8.1 64-bit, FireFox 78.0.2 CPM partially works on this notebook. CPM still worked about 6 months ago. All passwords are saved in the Cyclonis Password Manager (CPM). In its settings I enter, for Mozilla FireFox (FF) = Activate, then I get the following information:

Oops! We cannot find this page. If you followed a link to an extension or theme from another website, it will no longer be available. There are several reasons for this:

   The developer removed it. Developers usually do this because they no longer support or replace the extension or theme.
   Mozilla removed it. This can happen if problems are found while reviewing the extension or theme, or if the extension or theme violates the addons.mozilla.org Terms of Service. The developer has the opportunity to fix the problems and offer the add-on again.

Visit the page again later if the theme or extension may be available again. Otherwise, one of the available extensions or themes is what you are looking for - but you can also ask for help in our forum. So I CANNOT add CPM to FF. I can enable CPM for Google Chrome and Microsoft Edge, but NOT for FF. I've been using FireFox for about 30 years and don't feel like changing this web browser. My thoughts, if CPM does NOT work with FF, I will remove the program from my 3 PCs in the foreseeable future, although I am satisfied with the possibilities of CPM. I think there must be a way to activate CPM for FF. Thanks Siegfried Brockhoff

Asked by brockhoffseevetal 1 unyaka odlule

Last reply by the-edmeister 1 unyaka odlule

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I Cant do enything in firefox

i recently had a problem with firefox where pages would only load part of it (like youtube loading miniatures but no the videos or google images only showing the top imag… (funda kabanzi)

i recently had a problem with firefox where pages would only load part of it (like youtube loading miniatures but no the videos or google images only showing the top images), and i then tried reinstalling firefox but now evrytime i start it up it shows only a new tab but i cant click on enything,(like closing it or creating a new tab even goin into the configuration), i have tried using safe mode but it doesnt do anything and starts the same

Asked by elnegas3333 1 unyaka odlule

Last reply by Wesley Branton 1 unyaka odlule

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Trouble Restoring Firefox Profile

Hello I'm using the latest version of firefox version 78.0.2 And recently re-installed my Windows 10 0S and I backed up my profile folder for ff in this folder path: C:\U… (funda kabanzi)

Hello I'm using the latest version of firefox version 78.0.2 And recently re-installed my Windows 10 0S and I backed up my profile folder for ff in this folder path:

C:\Users\Rob\AppData\Roaming

So it was just a simple case of copying over the folder into the same place and I can begin browsing with all my tabs and book marks.

But firefox is not seeing the profile.

Any ideas please? Thanks Rob

Asked by RobCharles1981 1 unyaka odlule

Last reply by the-edmeister 1 unyaka odlule