Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
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Session problem

Hello. I have a question about the session. I did an upgrade to Firefox and when I opened it, I didn't find the last session. The only thing I have is an upgrade.jsonlz4-… (funda kabanzi)

Hello. I have a question about the session. I did an upgrade to Firefox and when I opened it, I didn't find the last session. The only thing I have is an upgrade.jsonlz4-238 ******* file, but only that file, the other files are not in the folder. Please explain how to get my session back because I really need it. Thanks.

Asked by fofex59787 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Unable to use the Esc character to exit full screen

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14" When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key.… (funda kabanzi)

Firefox: 101.0.1 (64-bit) MacOS Monterey M1Pro MacBook Pro 14"

When I am watching a video from inside firefox, I am unable to exit full screen mode by using the esc key. It was working before and after updating firefox it suddenly stopped.

Please assist

Asked by jmvnkuru 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

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Logins are gone

Hello, my logins are gone since yesterday. about:profiles gives me just 1 profile. in the profile folder there is the logins.json and the key4.db file but it wont load th… (funda kabanzi)

Hello, my logins are gone since yesterday. about:profiles gives me just 1 profile. in the profile folder there is the logins.json and the key4.db file but it wont load the two files when I start firefox. They contain 100+ logins.

All the troubleshoot sites say, I should make sure, these two files are in the main profile folder and they are. The two files also dont seem corrupted.

Thank you.

Asked by stefan.reiber 2 iminyaka edlule

Last reply by stefan.reiber 2 iminyaka edlule

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Ad blocker

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. An… (funda kabanzi)

I want to add an exception for a particular page in Firefox to allow ads. I can't seem to find where to do this. Is it even possible? I am running version 101.0.1. Any help would be appreciated. Thank you.

Asked by jabrunn 2 iminyaka edlule

Last reply by jabrunn 1 unyaka odlule

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TLS 1.0, 1.1 exceptions for private (home) network

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private n… (funda kabanzi)

How do I create a TLS 1.0, 1.1 exception in Firefox 100.0+ for my legacy devices (NAS), that no longer get firmware updates from the manufacture, that are on my private network and thier configuration is done through a web browser?

 I have been using Firefox browser for a long time, since it was called Mozilla browser.  An answer such as "I'm out of luck." means I will have to look for a new browser.  I prefer not to do that.  I trust the Mozilla brand and like you products and recommend them to my friends and customers.

Asked by data0042 2 iminyaka edlule

Answered by James 2 iminyaka edlule

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Firefox crashing on certain sites

As the subject says, Firefox keeps crashing on certain sites. I am using the latest version, tried troubleshoot mode but it crashes even in that mode and I am using Win 1… (funda kabanzi)

As the subject says, Firefox keeps crashing on certain sites. I am using the latest version, tried troubleshoot mode but it crashes even in that mode and I am using Win 10 Enterprise edition. Report ID number: bp-f0aac1a2-5e8b-4c7f-bab3-f4e170220621

Thank you very much for the help in advance!

Asked by g.nyirfa 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

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WindowsApps Mozilla Profile folder location? Where are you?

winget install -e --id Mozilla.Firefox I am a Windows 11 home 64bit Korean version user. Insider. Version 10.0.22621.105 Firefox latest version. I installed it like thi… (funda kabanzi)

winget install -e --id Mozilla.Firefox

I am a Windows 11 home 64bit Korean version user. Insider. Version 10.0.22621.105 Firefox latest version. I installed it like this. winget install -e --id Mozilla.Firefox

my installed path. C:\Program Files\WindowsApps\Mozilla.MozillaFirefox_101.0.1.0_x64__(random number letters)\VFS\ProgramFiles\MozillaFirefox Package Root (Where my app runs.)

C:\Users\user\AppData\Roaming\Mozilla\Firefox\Profiles\1234.default-release My symptoms.. there is nothing in that location. Error. So I created a temporary folder. I'm looking for the user profile folder.


Organize my writing. The add-on is working. However. The profile folder is empty. I wonder where it is.

Asked by 동우 2 iminyaka edlule

Last reply by 동우 1 unyaka odlule

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Open Bookmarks form Dropdown menu in Background without Dropdown menu closing

I want to select multiple Tabs from a bookmark folder to open in the background. On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you w… (funda kabanzi)

I want to select multiple Tabs from a bookmark folder to open in the background.

On Chrome this used to be quite easy: Just open the Dropdown, click whichever tabs you wanted to open with the Mousewheel and done.

On Firefox you need to enable new tabs to open in Background first. I managed to find the setting for that with google after a while. You need to go to advanced settings by typing about:config into your url bar.

Then you search for browser.tabs.loadBookmarksInBackground and click "enable".

But this didn't fix the other issue I had, that the dropdown menu always closes as soon as I click anything.

Is there a way so it stays open until I'm done selecting the pages I want?

Asked by Hellschwarz 1 unyaka odlule

Answered by Hellschwarz 1 unyaka odlule

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Blank pdfs

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely … (funda kabanzi)

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

Asked by jesse20 2 iminyaka edlule

Answered by jesse20 1 unyaka odlule

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no Passwords, no Sync, weird Addon & Policies

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using … (funda kabanzi)

Hello, My firefox has been randomly exiting for a longer time now. (I reopen Firefox it restores itself without any crash info) I've already tried reinstalling and using the cleaning tool. Now I wanted to remove my Addons, but one of them isn't deletable. It also has no name displayed which confused me... Furthermore, there are only "InstalTime12345678"-files in the crash reports directory (which I think aren crash reports). It seems to me the mysterious addon is installed through the policies. (I have a screenshot attached and uploaded them https://pastebin.com/59wzMDyv) This is my private computer and I never set those. Has anyone seen this before or can help? Thanks

Asked by blxckOxymoron 1 unyaka odlule

Answered by blxckOxymoron 1 unyaka odlule

  • Okugcinwe kunqolobane

unable to connect

So I was using Firefox browser with the Firefox private network add on and as I was using it, it stopped working for me. The private network keeps saying offline, and usu… (funda kabanzi)

So I was using Firefox browser with the Firefox private network add on and as I was using it, it stopped working for me. The private network keeps saying offline, and usually when that happens I can still connect via the internet, however, now I can no longer connect. It keeps saying the the "The proxy server is refusing connections". The private network says off, when I try to toggle it on it slides over but doesn't come on, it goes right back into the off position. Any help would be greatly appreciated, as far as I know the proxy settings on our network has not changed. Furthermore, I am not the admin for this computer or network, so any help that doesn't involve admin access would be greatly appreciated.

Asked by sjholton91 1 unyaka odlule

Last reply by user104147805413306348376805769878442569366 1 unyaka odlule

  • Okugcinwe kunqolobane

Inability to connect to certain websites, Youtube, Gmail etc.

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to… (funda kabanzi)

One part of the article I read says the connection issue is due to HTTP, another part of the Article says it is Googles fault due to their HSTS security policy. I have to say Poppycock. I can successfully login to my Gmail on my tablet I just cannot connect to it with my laptop. Firefox itself is refusing to allow the connection. Unfortunately it happens more often than you'd expect. I am in no way or by any means capable of computer repair, but I seem to enjoy tormenting myself with constantly taking apart and rebuildingthis laptop, Took me almost 3 months to finally find out how to stop Firefox address URL bar from highjacking the search bar with that really annoying awesomebar in about:config. But something just seems wrong with the browser on the laptop not being able to connect, but there is no issue with the tablet.

Thank you for any advice or solution that could help me with this. Ive thought about the firefox refresh reset option instead of uninstall reinstall, but if there is a better solution

Asked by dougselland 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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why is other devices using my account I never gave permission to anyone to let others to use my account and my data

bold text I don't want anyone using my account I never gave permission to anyone to use my account on other devices please block other devices from using my account .bol… (funda kabanzi)

bold text I don't want anyone using my account I never gave permission to anyone to use my account on other devices please block other devices from using my account .bold text

Asked by Veronicaprivacy@gmail.com 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

temporarily disconnect one of my computers from my account

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that … (funda kabanzi)

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Asked by lucas_eagle 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Ikhiyiwe
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Tabs don't restore after reboot of FF or computer.

Your previous reply message to me is below at the bottom of this reply. My answers are inside your reply. I tried to reply to you yesterday from the help site on FF, how… (funda kabanzi)

Your previous reply message to me is below at the bottom of this reply. My answers are inside your reply.

I tried to reply to you yesterday from the help site on FF, however on the last word, I misspelled that word, I attempted to correct it, it should have been easy enough because it was the last letter on the last word, I put my curser at the end of the last word and as I tried remove that letter, BOOM, the whole message disappeared. Hopefully it was sent but I haven’t heard a response yet so I’m assuming the message went into lala-land. Are you saying that your previous session isn't restored [Yes, none of the tabs were restored. Also, under the history tab, the “recently closed tabs” were grayed out so that menu command was useless.] or are you looking for the menu command to restore the previous session? Also, every time I reboot FF or my Computer, none of the previous tabs are restored. If the former, are you exiting before restarting your computer or shutting down? You should do that and you should use the exit command (either in the menu or the keyboard shortcut). I suggest you also allow enough time for the process to finish before restarting the computer or shutting down. Can you help me with this? What is the fix for this issue?

Asked by MarMiller 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

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Previous Tabs don't come back up after a reboot.

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open t… (funda kabanzi)

In settings, Start-up, I have the box checked for: "open previous windows and tabs" but it doesn't work. In order to do my work I need the 23 tabs I currently have open to show up again after a reboot of the browser or computer. What gives? How long will it take to get this corrected? Please give me help. Thanks, Mark

I've tried everything and read all the instructions but none work.

Asked by MarMiller 2 iminyaka edlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule