Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

After Firefox asked to update, I clicked NO! it did it anyway and now I've lost my previous session. How do I get it and my saved passwords etc. back?

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my… (funda kabanzi)

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

Asked by Aturnium 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule

  • Okugcinwe kunqolobane

Lost all my stored passwords 1/9/18 afternoon. Notice FFox updated. Tried everything. Please help. I'll pay. Please help me.

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each ot… (funda kabanzi)

Accessed my email and other accounts up till 5 o'clock pm. Passwords for amazon, estores, and everything gone. Tried to retrieve email pwords. My two emails were each others' backup. So, that failed. My new cell phone number of 3 months (that I entered for yahoo security) was not recognized. I needed to provide missing digits of an old cell number that I disregarded one year ago. I did try to revert to an earlier system restore point. That did nothing. I will gladly pay for help. Abby

Asked by AbbyF 2 iminyaka edlule

Last reply by WestEnd 2 iminyaka edlule

  • Okugcinwe kunqolobane

extracting saved passwords from HDD

My Win 7 Laptop got wet, very wet and wont start. Firefox password manager had saved many site passwords If I take the HDD out and with a USB enclosure hang it off anot… (funda kabanzi)

My Win 7 Laptop got wet, very wet and wont start.

Firefox password manager had saved many site passwords

If I take the HDD out and with a USB enclosure hang it off another PC as drive F:

Where and how might the passwords be found and read

Asked by sickputer 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

WHY DID You Say to REFRESH FIREFOX??!! U SCREWED IT UP AND ADDED THINGS I DIDN'T WANT!!!!!!!!!!!

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings… (funda kabanzi)

A message showed up when I opened FireFox saying "your Mozzila is running slooow refresh your Mozzilla today. So I did the refresh. I now have lost bookmarks and settings. Also the sync I did with the program weeks ago no longer works AND WORST OF ALL You Added Add-Ons I DIDN'T Need or Want without even asking. So Now I have to spend a bunch of time getting it set up the way I liked It. Or maybe Not. Is definitely time to find a new BROWSER!

                                                                                         Robert Marrow

Asked by SnappyLip48 2 iminyaka edlule

Last reply by jscher2000 2 iminyaka edlule

  • Okugcinwe kunqolobane

Can I restore my history?

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first p… (funda kabanzi)

My places.sqlite file has places.sqlite.corrupt just under it in my second profile's folder. I tried renaming the corrupt file as just places.sqlite (calling the first places.sqlite something else) and restarting as suggested but the history still won't show up, and when I check the folder, places.sqlite is once again places.sqlite.corrupt (with a places.sqlite file just above it.)

Is there a way to somehow get Quantum to read my old history?

Asked by jon83 2 iminyaka edlule

Last reply by WestEnd 2 iminyaka edlule

  • Okugcinwe kunqolobane

Master password got lost by your last upgrade

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update. So I ran that way for a few days, but didn't … (funda kabanzi)

You guys had a big update, all that fast new performance. My master password (MP) was missing after installing the update.

So I ran that way for a few days, but didn't want my password to be unprotected. So I put in a new MP, but it's apparently corrupted. I can't login to see my stored passwords. The MP challenge popup comes up over and over. Woe is me.

Guess I'll go to Brave unless you have a fix. If I have to lose all my saved password by resetting my MP, there's no reason to continue using Firefox.

Asked by RenoHuskerDu 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

my firefox sync account lost all the information(bookmarks, passwords, etc.)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was l… (funda kabanzi)

Hi. I had to reinstall my laptop OS, so I also reinstalled Firefox. I excpected, as in past experiences, to have my bookmarks, add on, cache data back, but all data was lost. Is there any chance those data are somewhere and can be retrievable? Thanks in advance for the support. Regards, Francesco

Asked by francescoimme 2 iminyaka edlule

Last reply by the-edmeister 2 iminyaka edlule

  • Okugcinwe kunqolobane

Where can I get HELP to get my history and bookmarks back A.S.A.P. ?!!!??!!!

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this prob… (funda kabanzi)

'Hacked a month ago ... 'not able to get bkmrks 'n hstry back ... 'got enuf 2 do getting back all that was lost ... 'hate to change browsers but if U can't help this problem w/out using chunks of my now critically limited time ... well ... 'guess I must look for a better browser service that can keep up with the competition. 'Sorry Gang! 'Luv ya and prefer YOU!!! ... BUT let me know please just WHAT you can do, won't you? (from sorry and disappointed customer who still hopes for YOUR success ...)

Asked by cjbr 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

New bookmarks not saved, all history lost

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone … (funda kabanzi)

This morning I created some new bookmarks, then quit Firefox. No apparent problems during that session or when quitting. But when relaunching, the new bookmarks are gone and all my history is gone. There is a places.sqlite.corrupt file in the profile folder, which I deleted. All seems to be working fine but I can't restore the lost history. Suggestions?

Firefox 58.0.2. on macOS 10.12.6

Asked by dhnyny 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

New version is BAD!!!

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro … (funda kabanzi)

Hi! My account - elzas07@ya.ru I have many years of syncing bookmarks, settings and passwords, but 2 months ago, when I installed a new version of Firefox on Windows Pro 10, I can't do that. The instructions on your website do not help me. I go to my account in the browser, sync, but the bookmarks are empty!!!! I want my passwords, bookmarks and settings! Bad browser!

Asked by elzas07 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Bookmarks Problem

Hello Mozilla Community My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't … (funda kabanzi)

Hello Mozilla Community

My problem is really serious because I have a lot of things on this bookmarks So I got a new hard drive because the old one burned and I couldn't retrieve anything from it after that I installed and opened my account (sign in to sync) on the new Firefox but the bookmarks didn't sync after I sign in and I don't have any HTML backup because I thought It is a sync service my bookmarks should be on this account So I want a way to retrieve them whatever it takes

thanks in advance

Asked by Painxsama 2 iminyaka edlule

Last reply by Shadow110 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox 59.0.1 (non-user) reset and all data appears lost (Firefox can't find backups)

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f… (funda kabanzi)

All settings, history, tabs, add-ons, etc. are default as if a new install. The upgrade history of Firefox remains. Latest: 3 of 4 files in default profile folder ysb3r7f8.default > sessionstore-backups > previous.jsonlz4, recovery.baklz4 & upgrade.jsonlz4-20180315233128 (written in Chinese text with some scattered blue & red characters). A similarly named and sized file, recovery.jsonlz4, is in English. (viewed contents with Notepad)

How to restore Firefox with 1of 2 found older backup folders and their contained files? Profile & Backup files Large 35 KB Chinese crashes/store.json.mozlz4 file: 潭䱺㑺0繟ヿ≻≶ㄺ∬牣獡敨≳笺ㄢ摡㡤攴ⴵ㌹慦㐭㡦ⵡ㤹㌷㌭昰㤹摤慣㔵... d6elgczp.default-1511941882523/sessionstore-backups/ previous.jsonlz4 03/19/2018 11:34 PM recovery.baklz4 03/20/2018 7:36 PM recovery.jsonlz4 03/20/2018 7:36 PM upgrade.jsonlz4-20180206200532 2/7/2018 9:31 PM upgrade.jsonlz4-20180310025718 3/13/2018 9:50 PM upgrade.jsonlz4-20180315233128 3/16/2018 3:38 PM

Small 1 KB English crashes/store.json.mozlz4 file: mozLz40 8 ô{"v":1,"crashes":{},"countsByDay ðrruptDate":null} 6j0bu831.default/sessionstore-backups/ previous.js 10/5/2017 8:07 PM previous.jsonlz4 11/27/2017 7:40 PM recovery.baklz4 11/28/2017 3:47 PM recovery.jsonlz4 11/28/2017 3:47 PM upgrade.js-20150122214805 10/5/2017 8:07 PM upgrade.jsonlz4-20170926190823 10/5/2017 9:50 PM upgrade.jsonlz4-20171024165158 10/26/2017 1:15 PM upgrade.jsonlz4-20171112125346 11/17/2017 8:58 PM

Asked by Dusty_Trigger 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

saved logins disappeared

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together … (funda kabanzi)

I cannot find an old Firefox folder. I have looked in profile and found 2 logins.json files, dated 21.03 & 09.03, the earlier says corrupt, have copied both together with the sqlite file. How do I open these files to check them ? Tried Firefox in Safe Mode, still no logins. Help would be appreciated, thank you

Asked by millos 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

lost password no new passwords

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in we… (funda kabanzi)

since after Firefox 59. All my existing passwords have gone awol (settings passwords blank) and no new passwords are being prompted to be added even if I enter them in websites. (also wierdly since 59.01 it keeps a restart message in the help even though i have updated

Asked by Garlic 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox sync, retrieve old bookmarks?

This happened about 10 minutes ago. I retrieved my bookmarks from my synced account, but I accidentally opened my Firefox profile with a different version of Firefox, and… (funda kabanzi)

This happened about 10 minutes ago. I retrieved my bookmarks from my synced account, but I accidentally opened my Firefox profile with a different version of Firefox, and it deleted all of my bookmarks for some reason, and it got synced.. and now I don't have any bookmarks left.

Could somebody working for Mozilla retrieve my bookmarks? Please

Asked by ihaveaaquestion 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

Firefox wiped my saved logins - How to restore/merge from backup?

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cle… (funda kabanzi)

I have firefox sync set up, but I ask it not to sync logins. Recently, one of my profiles had an issue with sync and it asked me to reconnect. After reconnecting it cleared all my saved logins. I have a backup of `logins.json` but how can i restore it so i have the old and new logins?

Thanks, Jayen

Asked by jayen 2 iminyaka edlule

Last reply by cor-el 2 iminyaka edlule

  • Okugcinwe kunqolobane

how can i save passwords

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved password… (funda kabanzi)

I have AVAST running on my computer in passive mode; I simply have not bothered to remove it, fearing screwing something up. Now, AVAST has stripped all my saved passwords from FIREFOX. Can I load these back into Firefox from my renegade AVAST?

Asked by GREENGHOST 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule