Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Latest Upgrade DISASTER.

Like many others, I have used Firefox for a long, long time. Today (2/14/2023) is the last straw. I installed the latest upgrade and now my Bookmarks are all gone. When I… (funda kabanzi)

Like many others, I have used Firefox for a long, long time. Today (2/14/2023) is the last straw. I installed the latest upgrade and now my Bookmarks are all gone. When I say all gone, I mean "all gone." There is no backup, no previous dates, no nothing. I tried all the suggested by Firefox in the pages of the website. No help. And this is not an isolated instance. For the past several upgrades, many such issues have occurred with great frequency.

This time, my layouts were gone, my toolbar icons were gone - not even in the "Customize" option. This is ridiculous and it is getting quite tiring. I'm not sure what the criteria is for developers, but it seems like some of the open source resources could be saboteurs even though that sounds far-fetched.

For Mozilla, it boils down to this: either stop this problem so that it doesn't repeat or I (no doubt along with many others) will find it simple enough to relocate to another browser; maybe with fewer features but absolutely with fewer frustrations and difficulties.

I would prefer that Mozilla fix the situation permanently, but I am not averse to seeking simplicity and performance.

Joe Krsak

Asked by jake7363 1 unyaka odlule

Last reply by jake7363 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmark's URL changes on it's own

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it open… (funda kabanzi)

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Asked by Joseph Thomas Zito 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost Bookmarks and login information

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file … (funda kabanzi)

Please help me get my bookmarks back. I've tried all of the suggestions that I understand. There's one that says to go select a file, but it doesn't say where the file is ...

This is my work computer, I need my bookmarks and login information.

Thanks, Allison

Asked by amaslar 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks urls are not stable and change to unknown sites

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes … (funda kabanzi)

The bookmarks are constantly changing to where I can no longer use them. I'll bookmark them to a folder one day and the next day their URL and icon has changed and goes to a totally different site. What's happened? Using Foxfire browser

Asked by mlux1 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (funda kabanzi)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Where are my bookmarks? hundreds of people are asking this and I do not see a useful response.

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process … (funda kabanzi)

Fix this issue from your end. Provide a support phone number to call in to fix it. I do all of the suggestions written but it doesn't work. I go thru a 15 minute process trying to log on and sometimes it works and they magically show up and other times, like now. No bookmarks. This is ridiculous. There is no support, you are asking for volunteers to offer support. This seems totally screwed up. Fix it!

Asked by mlpaesani 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Bookmarks disappeared

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe … (funda kabanzi)

After the last upgrade my bookmarks disappeared. What happened? Saved passwords too. History too. Also want to add that it is difficult to get support when needed. Maybe I need to go with Safari.

Asked by environmom95112 1 unyaka odlule

Last reply by Terry 1 unyaka odlule

  • Okugcinwe kunqolobane

Removal of a bookmark from a personal computer without adminstrator's permission.

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfo… (funda kabanzi)

I have been reading "The Epoch Times". Sometimes, I will comment on an article. After I comment, I will bookmark that article, so as to return and view my replies. Unfortunately, I started to notice in my Bookmark sidebar, the bookmark is removed deliberately, without my permission. Is Mozilla doing this or is Epoch Times doing this. Because, this is illegal to do by law. Please answer.

Asked by Rocco2018 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox, what have you done?? All my bookmarks have disappeared! 17 April, 2022.

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page,… (funda kabanzi)

What have you done, Firefox? Where are my bookmarks? None of the help articles have helped me find them. No "Bookmarks Library" link, no bookmarks button on main page, no "Refresh" option anywhere that I can find....

Opened Firefox this morning around 11 a.m., opened up Firefox. A dialogue box I have never seen before appeared, insisting I set up a "profile". What profile? Why? Why no explanation of why I need a profile, and what the h.... is the difference between the two profiles offered?

When I finally chose "default" for profile (NO idea what that means!), I saw that all my settings are gone and most alarmingly, ALL my bookmarks. HOW do I retrieve them?

I am using a laptop Dell with Windows 10, 64-bit....what else do you need to know?

Really upset with this. Also upset with how difficult it is to find immediate help for Firefox.

AFB.

Asked by afallenb 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

bookmarks duplicating exponentially

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing? In addition to preventing the problem from occurring, F… (funda kabanzi)

This problem has been reported over and over for over 3 years. Why should the solution be to turn off syncing?

In addition to preventing the problem from occurring, Firefox needs to provide a fix to eliminate duplicate bookmarks in bulk.

Asked by eduardojuan 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Trouble with Bookmarks

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no … (funda kabanzi)

I'm unable to save bookmarks in most of my folders. I can occasionally get a bookmark saved in one folder, but it will disappear and many folders no matter what I try no bookmark can be saved. I also am unable to export new bookmarks from Chrome to Firefox.

I've tried everything on the 'Can't add, change or save bookmarks - How to fix' page and nothing has worked and it has been incredibly frustrating and I'm not sure where to go from here. Please advise.

Asked by ibrie44 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

How can I transfer the TAGS for my bookmarks to version 101.0.1 - didn't copy them, but still have them in 98.0.1?

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mo… (funda kabanzi)

I downloaded version 101.0.1 and lost most of my bookmark TAGS! These help me find things in my many bookmarks. I've kept version 98.0.1 in my Applications folder (MAC Mojave 10.14.6) and it still has all my TAGS intact. I can't copy / paste or drag and drop them. How can I transfer my bookmarks TAGS?

Asked by elaine.brodie 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (funda kabanzi)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 unyaka odlule

Last reply by Paul 1 unyaka odlule