Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

I have widevine installed and DRM play enabled, but I still can't play amazon prime video. How can I fix it?

I get the message: We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Youtube and network websites work fine. I'm usi… (funda kabanzi)

I get the message: We're experiencing a problem playing this video. For assistance, please go to www.amazon.com/videohelp. Youtube and network websites work fine. I'm using firefox 62.0

Asked by jybook 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

The latest version of Firefox is handling Amizon Prime differently (the entire Amizon UI is different); specifically, Prime video no longer functions.

Attempting to play a Trailer, Firefox presens the following message: The address wasn’t understood Firefox doesn’t know how to open this address, because one of the follo… (funda kabanzi)

Attempting to play a Trailer, Firefox presens the following message:

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (aiv) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.

Asked by TauSeti 1 unyaka odlule

Answered by jscher2000 1 unyaka odlule

  • Okugcinwe kunqolobane

why is widevineCdm crashing on Amazon?

Each time I try to watch Amazon prime the widevine plugin crashes. Reloading does nothing. A re-install of firefox did nothing. The plugin is up to date and is set to alw… (funda kabanzi)

Each time I try to watch Amazon prime the widevine plugin crashes. Reloading does nothing. A re-install of firefox did nothing. The plugin is up to date and is set to always activate. This plugin, BTW, works just fine on chrome.

Asked by lloydgri 1 unyaka odlule

Last reply by lloydgri 1 unyaka odlule

  • Kusonjululiwe
  • Okugcinwe kunqolobane

Great update today, now I can no longer use Prime or netflix

So thanks to your update today I can no longer watch videos via prime or netflix due to a Widevine.Cdm error. That's fantastic, especially as Microsoft are moving to Chro… (funda kabanzi)

So thanks to your update today I can no longer watch videos via prime or netflix due to a Widevine.Cdm error.

That's fantastic, especially as Microsoft are moving to Chromium, you're really selling your service.

See I'm being totally nice. And not calling you names.

Asked by Reallypissoff 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Digital Rights-Komponent i cannot look amazon Prime

Hello ican`t watch amazon primne videos If i want to start it says the following german text sorry. With Chrome is no Problem what can I do? Fehler Digitale Rechteverwalt… (funda kabanzi)

Hello ican`t watch amazon primne videos If i want to start it says the following german text sorry. With Chrome is no Problem what can I do? Fehler Digitale Rechteverwaltung Ihrem Browser fehlt eine Digital Rights-Komponente.

Geben Sie in die Adressleiste Ihres Browsers about:addons ein. Drücken Sie die Eingabetaste und klicken Sie dann auf der linken Seite auf Plugins. Wählen Sie unter Widevine Content Decryption Module den Wert Immer aktivieren aus. Aktualisieren Sie dann die Webseite mit dem Video und versuchen Sie erneut, das Video abzuspielen.

Wenn das Video nicht abgespielt wird, gehen Sie wieder zu Plugins. Klicken Sie das Zahnradsymbol am oberen Seitenrand und klicken Sie dann auf Auf Updates überprüfen. Wenn die Plugins aktualisiert wurden, aktualisieren Sie die Seite des Videos und versuchen Sie erneut, das Video abzuspielen.

Für weitere Hilfe wenden Sie sich bitte unter www.amazon.de/videohelp an den Amazon Kundenservice und beziehen Sie sich auf den Fehlercode 7235.

Asked by schnawiezel 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

In Amazon prime movies, why are the left and right scrolling arrows are missing but are not in google broswer?

Amazon prime movie left and right "scrolling arrows" are missing on firefox browser but Google browser has them. This is a fairly new problem which i have no problems in … (funda kabanzi)

Amazon prime movie left and right "scrolling arrows" are missing on firefox browser but Google browser has them. This is a fairly new problem which i have no problems in the past with firefox. I cannot shop for movies to watch anymore.

Asked by william_whitley27713 3 izinyanga ezidlule

Last reply by Alex 3 izinyanga ezidlule

Recent upgrades broke gmail and audio for Amazon Prime video

Recent updates are causing problmes with gmail and video sound. Using URL https://mail.google.com/mail/u/0/#inbox I keep seeing a not connected, trying again message. Cl… (funda kabanzi)

Recent updates are causing problmes with gmail and video sound.

Using URL https://mail.google.com/mail/u/0/#inbox I keep seeing a not connected, trying again message. Closed tab and opened new one with same URL and just get blank white screen. Works fine on Chrome.

Sound does not work on Youtube or Amazon Prime video sometimes. Reopen same URL in Chrome and all is good again.

BTW, it would be useful if Firefox browser upgrades could be skipped. Sometimes one needs to open a browser in a hurry but no can do because Upgrades seem they are going to upgrade, user wishes dismissed. Maybe updates would be a better word than upgrades. Not as bad a Windows but y'all don't want to be like them, do ya? They are the McDonald's of software, they sell a lot of it but it ain't very good.

Thanks for letting me whine. I will go back to my safe space now...

Asked by jvh24521 2 izinyanga ezidlule

Last reply by gumper 2 izinyanga ezidlule

Plugincontainer high cpu causing Prime video stutter

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontaine… (funda kabanzi)

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontainer in Hulu or Netflix hovers around 10% but in Amazon Prime it will shoot up to 60% causing the video to stutter. I have process explorer to monitor CPU.

My plugins are: OpenH264 Video Codec provided by Cisco Systems, Inc. Version 1.8.1.1 Last Updated October 29, 2019

Shockwave Flash Shockwave Flash 32.0 r0 Version 32.0.0.387 Last Updated July 2, 2020

Widevine Content Decryption Module provided by Google Inc. Version 4.10.1582.2 Last Updated February 18, 2020

Firefox says they are up to date.

Asked by sotackd 1 inyanga edlule