Old email address

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I … (funda kabanzi)

I had an email [edited] @drowlin.tech which I no longer use. It was connected to a firefox account, which is now redundant. The email I now use is [edited] @gmail.com. I have tried to get the account closed, but security checks have prevented me from doing so. The same for the email [edited] @yahoo.co.uk, the firefox account it is connected to, is also redundant.

     Any help to close these accounts would be much appreciated.

Another problem I have is I had two aliases [edited] @relay.firefox.com and [edited] @relay.firefox.com used in an early version of Monitor both of which I want to discontinue. If you can help with this great or do I contact someone else. Thanks in advance, David Rowlinson [removed personal information from public]

Asked by Drowlin 5 izinyanga ezidlule

Last reply by Dropa 5 izinyanga ezidlule

Cant log in, change password, add keyphrase, add 2FA, ect

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to th… (funda kabanzi)

I haven't been using Firefox for awhile since i lost my old laptop and phone (to be exact its 4 years or so) and now im back on using it, but i was unable to log in to this exact account at first since this what was prompted when i try to use my password (image one), i did try ask for a password recovery which the same error appeared but for some weird reason after trying it on the mobile version it let me use the google login and im able to get access to it. but it still wont let me change password, add passkey or add 2FA. is this some weird issue going on or am i missing an email or something??

Asked by BLACK_ ENERGY 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (funda kabanzi)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

SMALL EMAIL PRINT

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal! Please … (funda kabanzi)

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

Asked by DrRitaDrama 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Firefox will not run

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable" [em… (funda kabanzi)

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable"

[email removed from public]

Asked by LordGreyWolf 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Websites not loading

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some… (funda kabanzi)

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some of these sites use to load without any issues. The last one finally loaded after I turned of cookie protection completely. This was that website: https://reservations.gplakes.com/FacilityDetails.aspx?facID=4&sd=10/27/2023&ed=10/28/2023

What can I do to prevent this from happening in the future?

Asked by strdrmr78 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Opening Firefox browser

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I… (funda kabanzi)

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?

Asked by bobuetz 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

ActivID ActivCLient authentication alert

FireFox community Recently I started receiving Firefox alerts when I attempt to use my ActivClient CAC login See Figure _01. Entering my CAC pin into the ActivCLient d… (funda kabanzi)

FireFox community

Recently I started receiving Firefox alerts when I attempt to use my ActivClient CAC login See Figure _01. Entering my CAC pin into the ActivCLient dialog and everything works fine (see FIgure_02). But I can't figure out wht the alert notice is telling me or why it has started all of a sudden.

Jeff

Asked by Jeff 5 izinyanga ezidlule

Last reply by Dropa 5 izinyanga ezidlule

Accessing a specific part of the Royal Yachting Association Website.

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the … (funda kabanzi)

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Asked by snapeknopps 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Login/password manager - export

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing w… (funda kabanzi)

When I export the data I get three date/time fields with numbers in exponential notation that will not covert to a date in MS Excel, e.g., "1.50931E+12" What am I doing wrong?

Asked by scharrell 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Malicious Download Detected

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access softwar… (funda kabanzi)

I recently purchased a Sandisk Ultra Flair flash drive because I wanted to password protect some files. The flash drive requires me to download the Private Access software from the Western Digital web site. When I try to do this the Mozilla browser states "Malicious Download Detected" and cancels the download. Does anyone have any suggestions? I went to the Privacy and Security part of Settings, and unchecked the Deceptive Content setting, but Firefox still would not let me download the software. Perhaps the change to the setting I tried did not register in Settings, but here I am asking for your help. Thanks.

Asked by ldean6779 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Home page button

I have been using Firefox for years. Recently my browser developed a glitch. I uninstalled Firefox then reinstalled it. That part went fine. I find the newer version very… (funda kabanzi)

I have been using Firefox for years. Recently my browser developed a glitch. I uninstalled Firefox then reinstalled it. That part went fine. I find the newer version very user unfriendly. There is no home page button and I cannot figure out how to add one. Your bookmarks are awful. It tries to be intuitive but in the end all it does is takes 3 to 4 steps to do something that used to bee done in one. This is not an improvement. I want a bookmark list not a not a most recent list. This is a major pain in the a.. . I do not want to stop using Firefox but this user unfriendliness is a major problem. Not quite sure what to do.

Bruce Fairman

Asked by bfairman 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

About enabling QR code in the address bar

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date. … (funda kabanzi)

I found that Firefox can automatically generate a QR code for each URL, which is a powerful and useful feature! I'd like to know if this QR code has an expiration date.

Asked by jyunmo1910 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

How to add bookmarks, password data into new PC from non functioning PC

Hi Support Team, I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me… (funda kabanzi)

Hi Support Team,

I had a Firefox old & important data (Bookmarks, password..) in non-functioning old PC, but Hard disk has with old folders. Could you please help me to retrieve old data into new PC Firefox browser from hard disk or another method.

Thanks Oshada

Asked by Dilantha Oshada 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

change to mozilla

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and… (funda kabanzi)

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

Asked by cat1964 5 izinyanga ezidlule

Last reply by James 5 izinyanga ezidlule