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Cannot export or backup bookmarks

I cannot export or backup bookmarks. When I try to, no file is created. I have refreshed Firefox, created a new profile and copied the sqlite file, and uninstalled/reinst… (funda kabanzi)

I cannot export or backup bookmarks. When I try to, no file is created. I have refreshed Firefox, created a new profile and copied the sqlite file, and uninstalled/reinstalled. None of these actions solved the issue. Could there be a corrupt bookmark that is preventing these functions? Is there another way to export/backup?

Asked by B 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 2 iminyaka edlule

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remove google, Bing, eBay, & etc add on

How may I remove a group of Add On from google, Bing, eBay, & etc add on. They show up when I do Troubleshooting Information and I see no way to remove them. Are the … (funda kabanzi)

How may I remove a group of Add On from google, Bing, eBay, & etc add on. They show up when I do Troubleshooting Information and I see no way to remove them.

Are the needed? I do not use Google, Bing, eBay normally.

Asked by Taz-D 1 unyaka odlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Flickr not loading

Hi, When I try to reach Flickr it does not fully load the site but just the top of the Flickr home page, The blue line under the black Flickr heading keeps going across t… (funda kabanzi)

Hi, When I try to reach Flickr it does not fully load the site but just the top of the Flickr home page, The blue line under the black Flickr heading keeps going across the screen. This has happened for some months now with different issues of Firefox and different Mac OS releases. Currently I am on Firefox 81 and Mojave. I have had to solve the problem by using Safari but I would prefer to use firefox. Any help greatky appreciated. Many thanks Ben Screen grab attached

Asked by ben.miflin 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Capturing control of the add-on.

Why was one of the add-ons able to take over control of the entire browser and add-ons in it and establish its own rules? At the same time, it deleted all history and ope… (funda kabanzi)

Why was one of the add-ons able to take over control of the entire browser and add-ons in it and establish its own rules? At the same time, it deleted all history and open tabs and my profile (firefox) did not save anything and did not restore the current session after reinstalling the browser, although it is worth remembering the current session and tabs there. I tried to remove this add-on for a long time, but it blocked all possibilities to do it. The browser began to open with one tab with an incomprehensible address, which was not even displayed correctly, and any attempt to search for something led to the opening of an incomprehensible search engine, but it was possible to go to Google. I don’t remember the name of the search engine, alas, it was several months ago, there was still no time to write to you. Oh yes, on the screenshots everything is in Russian, I'm not sure that you can fully understand them, and if so, write to me about it and I will try to translate the key positions. I would be glad to hear at least some thoughts on this in my profile mail. Here are some screenshots:

Asked by mr.andersan 2 iminyaka edlule

Answered by cor-el 1 unyaka odlule

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Firefox crashes, search engine changes after that

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.ya… (funda kabanzi)

Hello! I have the following issue - At some point firefox crashes and the default search engine is changed to "Browser Default" yahoo search engine "https://uk.search.yahoo.com/".

Firefox 80.0 (64 bit), OSx - Catalina I guess this is some malware so I disabled/remove all extensions and add ons, but it does not help. This must be some 3rd party app. Any suggestions how can I trace it down?

Asked by kamen1 2 iminyaka edlule

Answered by jscher2000 - Support Volunteer 1 unyaka odlule

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Firefox 78.0.1 does not remove closed pages from memory - lags and high RAM usage

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit cons… (funda kabanzi)

After updating from 77 (I think it was 77.0.2?) to 78.0.1 I started noticing terrible firefox performance after a few minutes of browsing. My standard browsing habit consists of launching browser with 1 pinned tab and 1 home page (so 2 tabs only), then opening 5-10 tabs from my bookmarks, checking pages then closing them and leaving only 1 pinned page open. In firefox 78.0.1 after doing this (opening and then closing multiple tabs "to the right" using new context menu added in 78) my ram usage does not drop. It goes from 2.4GB (system only usage) to 5.0GB and does not drop after closing tabs. However when I open 10-20 tabs again RAM usage does not rise (maybe slightly, like 5.3GB). So it looks like firefox has multiple tabs stored in ram and opening new tabs just rewrites that memory instead of allocating new one. I have 8GB of ram so 3GB of usage from 1 open tab is crazy. I think it was 500-900MB before. I also have terrible lags because of this - browser hangs up every few seconds for few seconds. I had trouble writing this post with 2 tabs open because of 3.3GB ram usage! Restarting browser helps - ram uasge rises from 2.4GB to 3.2GB only (800MB for 2 tabs) but every new opened and closed tab seems to stay in memory. For example if I open 10 more tabs except for 2 that always open so I have 12 tabs I have 3.6GB memory usage. After I close them it slowly drops to 3.5GB instead of returning to 3.2GB. It does not matter how I close tabs - using right click context menu (close other tabs, close tabs to the right), using X on tabs, or using add-on to close all tabs except for pinned ones. They always remain in memory somehow. PLS fix this ASAP.

P.S. I also tried checking about:performance menu but there is nothing interesting here. It says that 2 opened tabs and addons use 100MB of memory which is not true because browser at this moment uses 1060MB.

Update 1: I also tested safe mode. 3,4GB of PC RAM usage on firefox safe mode start. Opened few tabs, ram usage goes to 4.2GB. After closing all tabs except for 1 ram usage start to SLOWLY decrease but it stops at 3,7GB. Ram usage drop was really slow like 10-30 seconds. It should be instant after closing tabs.

Asked by Piterk 2 iminyaka edlule

Answered by Piterk 1 unyaka odlule

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Profile backup problem

Firefox profile file names to long error when I try to copy my profile to an external hard drive. Firefox 67. Only option is to skip or cancel. Will the profile work when… (funda kabanzi)

Firefox profile file names to long error when I try to copy my profile to an external hard drive. Firefox 67. Only option is to skip or cancel. Will the profile work when I copy it back into Firefox on another machine?

Asked by severtson100 2 iminyaka edlule

Answered by cor-el 2 iminyaka edlule

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Cannot open a local directory

Hi community, I found I cannot open any local directory, like "file:///home/". Firefox keeps loading but shows a blank page. Actually I found I cannot open PDFs by Firefo… (funda kabanzi)

Hi community,

I found I cannot open any local directory, like "file:///home/". Firefox keeps loading but shows a blank page. Actually I found I cannot open PDFs by Firefox first, and then I found I cannot open any directory. I think these two issues are related.

Does anyone have some idea about this issue? OS: Manjaro Linux Firefox: 80.0.1

Thanks.

Asked by linwaytin 2 iminyaka edlule

Answered by linwaytin 1 unyaka odlule

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Firefox will not start

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried cha… (funda kabanzi)

Firefox will not start win 10 Lenovo desktop. Have spent hours chasing through search engine responses. Seems possible I have corrupt file in profile, but have tried chasing this several ways including delete profile, uninstall then reinstall FF, etc. Any suggestions?

Asked by gpreston24 2 iminyaka edlule

Answered by gpreston24 1 unyaka odlule

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Firefox sync on different operatin system

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Mea… (funda kabanzi)

Hi, I'm using both Linux and Windows on my computer. I've got problem with firefox sync, on Windows I'm using program like IDM and also use it's extension on Firefox. Meanwhile, on Linux this extension is useless. If I turned it off while on Linux, when I relogin to Windows, this extension also get turned off, I understand this is due to Firefox sync nature, but its so ineffective if I've got to turn it on and off while switching between OS.

Is there any workaround for this?

TIA

Asked by Reza Dharmawan 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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About Mozilla Maintenance Service

Nice to meet you. I tried to enable the start of Mozilla Maintenance Service, I get an error saying "The fiction is wrong". Looking at the properties, the downloaded Mozi… (funda kabanzi)

Nice to meet you. I tried to enable the start of Mozilla Maintenance Service, I get an error saying "The fiction is wrong". Looking at the properties, the downloaded Mozilla Maintenance Service is x86. How do I get Mozilla Maintenance Service x 64?

Win 10 HOME 64bit system OS: 19041.508 is.

Asked by 23tvam 1 unyaka odlule

Answered by FredMcD 1 unyaka odlule

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Deploying Firefox Enterprise on Linux

I use Firefox Enterprise on both Windows and macOS, this alone is the single reason why I gravitate towards Firefox the most, it might be even my main browser, I really d… (funda kabanzi)

I use Firefox Enterprise on both Windows and macOS, this alone is the single reason why I gravitate towards Firefox the most, it might be even my main browser, I really don't know which is since I have at least 2 opened at any given time, normally 3 or 4. The best part of it is that I don't have to set it up, it's all done. I use Firefox Sync just in case I use Firefox somewhere else, like a phone or Linux, or to push a page to another device (really, it's pulling the history bc push has never worked) but I can live without it.

When I use Firefox on Linux though, it's a night and day experience, it feels like I have to setup Firefox from scratch even after logging into Firefox Sync, it's only synced selectively mostly cares about useless stuff or stuff that I wouldn't let the browser save, like passwords, partly (but very little) because of privacy but mostly because I use a ton of browsers, I can't micromanage each. I even disable all of this via policy and that's what I'm looking to do, find how to deploy policies on Linux clients. I assume is just a config file like the preference list on Macs, even if it's not automated it should be easy to make available centrally a pull it on demand and drop it in the right place with some script but I have to find how's it done first and what settings will there be supported, none of that available in the documentation of Firefox Enterprise.

Fedora Server 32 now comes with an easy GUI for 389 DS (not FreeIPA for some reason) and a deployment tool for desktops both as Cockpit modules, which is also the GUI used by Red Hat in a lot of their products, OpenShift for instance. I wonder if I could use this to deploy Firefox settings. It even connects to Active Directory out of the box, if it could only process Windows policies... anyway. Is there some obscure documentation, maybe in beta, that goes over any of this?

Thanks.

Asked by senseivita 2 iminyaka edlule

Answered by Wesley Branton 2 iminyaka edlule

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Firefox-Android...

Hello brave Team Support I use the latest version of Firefox with Android on my cell phone. Now, I can't save a web page as .pdf document because, in the Firefox menu, th… (funda kabanzi)

Hello brave Team Support I use the latest version of Firefox with Android on my cell phone. Now, I can't save a web page as .pdf document because, in the Firefox menu, the line "page\save as\pdf" doesn't appear. I use also latesr Firefox and W10 on my desktop and I get lhe line "page" in the menu.

With Firefox-Android, the proposed choice a web page as"favorit/target" isn't convenient.

Is there a reason to can't save an entire web page as .pdf with Firefox-Android?

I joint a print screen in .pdf to illustrate my question. Thank for your feedback in time.

Best regards and keep Firefox up! Herve.

Asked by Armaguedon 1 unyaka odlule

Answered by TyDraniu 1 unyaka odlule

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updates for mozilla firefox on linux

I downloaded and installed this package: firefox-81.0.tar.bz2 on Manjaro linux. If I click on Help/about, it updates. Does it update automatically, even if I don't open H… (funda kabanzi)

I downloaded and installed this package: firefox-81.0.tar.bz2 on Manjaro linux. If I click on Help/about, it updates. Does it update automatically, even if I don't open Help/about?

Asked by Shmu26 1 unyaka odlule

Answered by cor-el 1 unyaka odlule

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Locate folder a bookmark is in

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so. Someone answered this quest… (funda kabanzi)

I went to "Show All Bookmarks" and searched for a bookmark. I want to know what folder I put the bookmark in. I can't figure out how to do so.

Someone answered this question before:

https://support.mozilla.org/en-US/questions/1274811

"You can open this bookmark in a tab, possible in "Work Offline mode". If you click the highlighted star on the location bar then you can check via the Folder line where in the folder tree this bookmark is located (second down arrow and use the scroll bar)."

How do I get into "Work Offline mode"? Also, why is this so difficult?

Asked by KT 1 unyaka odlule

Answered by cor-el 1 unyaka odlule