Add-On Support

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a… (funda kabanzi)

When I click on Add-On Support it says Page Not Found. That's pretty basic. Screenshot attached. This is not a button/link for a specific add-on, it's for Firefox as a whole.

Additionally, when I use LastPass, the LastPass icon does not appear anywhere I can access it, which is a basic feature that works properly in Chrome. I use this add-on multiple times per day which makes it very difficult to use Firefox as my main browser because I can't do 2-clicks to get to my passwords, I have to go to lastpass.com and login to their website, even though the add-on is installed.

Asked by Mike Sarabia 6 ezinsukwini ezidlule

On my secure bank website I can't open up my accounts

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can… (funda kabanzi)

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can use my IPHONE and other computers or web browsers and it works fine. I think this started when Firefox popped up and item that I assumed said allow pop ups. I just clicked on it and ever since then it won't work. This is only MAC Air notebook.

Asked by karlknoblock 6 ezinsukwini ezidlule

BOOKMARKS

I imported my bookmarks through an html backup but I dont see them on the bookmarks bar and when I sync my chrome browser data everything is all screwed up How can I im… (funda kabanzi)

I imported my bookmarks through an html backup but I dont see them on the bookmarks bar and when I sync my chrome browser data everything is all screwed up How can I import my chrome data minus bookmarks

Asked by Ron Smith 6 ezinsukwini ezidlule

Why does my Security Protection program Fail to indicate my Firefox accountis updated? My 'protection program' fails to indicate my latest version is as noted on my Mozilla account?

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozi… (funda kabanzi)

Will 'someone' please call me back So I can explain my question more specifically? My security protection program states IT is unable to update (or indicate that my Mozilla browser account is already updated) my Mozilla Browser to version to xxx.x.2? Thank You

Asked by atomies@att.net 6 ezinsukwini ezidlule

macos green, yellow, red buttons right justified ONLY in firefox

In the last few updates, it has screwed up the placement of the macos window control buttons (red, yellow, green) by right justifying them at the top of the window. I h… (funda kabanzi)

In the last few updates, it has screwed up the placement of the macos window control buttons (red, yellow, green) by right justifying them at the top of the window. I have not changed my configuration since updating firefox code. I disabled themes to no effect. How do I move the window buttons to their normal place at the upper left of the window. No other browser or window has this issue, only Firefox (now at 127.0.1). Running MacOS 12.6.3.

None of my extensions would functionally impact this issue and I haven't installed a new extension in years.

Asked by Derek Dokoto 6 ezinsukwini ezidlule

Unable to access two sites - Tech Radar & Android Cenral

When I try to access both sites from the email links & browsers (both FireFox & Chrome), get blank page with a large black Q. Delete history & cache - no chan… (funda kabanzi)

When I try to access both sites from the email links & browsers (both FireFox & Chrome), get blank page with a large black Q. Delete history & cache - no change. But able to access via my generic Android phone. Did just email one of those sites - via my phone. (Noticed both sites are somehow related when I found a contact email.) Have already tried Apple Community but no help there.

Is there anything I could be trying via FireFox. Have the most current update for my older MAC - El Capitan OS 10.11.6 - have tons of memory. Thanks for your help! Tried screen shots - think only the bottom of the Q comes up but you get the idea.

Asked by CharlotteSterling 6 ezinsukwini ezidlule

firefox closes

Hello, I am using firefox on a desktop with linux manjaro. Everytime I minimize the browser it's closed instead. I have gone through the setting of my operating system, a… (funda kabanzi)

Hello, I am using firefox on a desktop with linux manjaro. Everytime I minimize the browser it's closed instead. I have gone through the setting of my operating system, and firefox. I cannot find any reason why the browser would close instead of minimize.

Thank you, Gary

Asked by Gary Franks 6 ezinsukwini ezidlule

Tabs closed before don't open on firefox start up

Hi, Since the last update (I'm on 127.0.2) or at least very recently in the last 2 weeks, my tabs previously closed with Firefox as a whole that should open with Firefox… (funda kabanzi)

Hi,

Since the last update (I'm on 127.0.2) or at least very recently in the last 2 weeks, my tabs previously closed with Firefox as a whole that should open with Firefox, on start up, don't and I'm redirected to my homepage.

(I have tried finding help on other posts of the same nature but can't seem to make it work hence the new post.)

I have tried changing my homepage to verify it was redirecting me to it. It did. I have tried restarting my computer. Didn't work. I have tried disabling and re-enabling the options. Didn't work. I have tried all this on my work and personal computer. Same results. (They do not share the same settings)

I feel like Firefox opens my previous tabs, opens Firefox once again on the homepage and then closes the window with all tabs. I'm saying this because it happened 2 to 4 times that after I restart my computer, it opens 2 windows on 2 different windows desktops like I did when I worked before. (with the previously closed window on the second window opened...) Also, another reason for me to believe this is : the newly opened windows have a format which I used to open my second and third Firefox windows with that were very different from my first one (usually full screen).

I am lost at what I could try to do to fix the issue. I'm not sure how much of what I shared can help to find a solution so I tried to dump as much related info as I could.

Thanks for reading me, Ludovic

Asked by Ludovic 6 ezinsukwini ezidlule

enabled extensions cannot be accessed

When I use the puzzle icon to access my extensions, my view is completely different from the images provided in various posts. i do recall the screen shots that were po… (funda kabanzi)

When I use the puzzle icon to access my extensions, my view is completely different from the images provided in various posts. i do recall the screen shots that were posted as similar to earlier extension management methods used on my previous Firefox. There is no gear to the right of my extensions; i show an enable/disable switch and a 3 dot menu "..." remove/report/manage. I have attempted to reinstall both extensions without success. I have never had problems installing any of my previous extensions, so this has been interesting. firefox esr ?.. Current version is installed.

Why do i have a different extensions page than described, and is there a way to pin my extensions differently?

Asked by alan palmer 6 ezinsukwini ezidlule

Pop up download windows.

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in setting… (funda kabanzi)

Certain websites I use such as for cities, files will not show up in pop up download windows. Where as they will if I'm using chrome. I could not find anything in settings to adjust.

Asked by ron190 6 ezinsukwini ezidlule

Account disconnected

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message… (funda kabanzi)

How do I get my Firefox browser account reconnected?. I've tried several re-installs (of Firefox) and now I've lost all my data, plus get a "Account disconnected" message; showing my correct email adress.

Any help greatly appreciated. I used to sync to my mobile, is there a way I can get my data back from maybe there; after I get the account reconnected please?

Asked by Noel Brettoner 6 ezinsukwini ezidlule

Firefox is already running but is not responding

Twice, I have tried the following sequence: 1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files… (funda kabanzi)

Twice, I have tried the following sequence:

1. Manually close browser 2. Closed Firefox in Task Manager 3. Refresh Firefox 4. Uninstall parent.lock and .parentlock files 5. Reinstall Firefox

Also observed several iterations of Firefox running simultaneously and using significant CPU and Memory resources.

This "Firefox is already running but is not responding" has gotten out-of-hand and I have switched back to MS Edge until Mozilla fixes their problem.

Asked by prag 6 ezinsukwini ezidlule

Logging into statefarm.com, immediately logged out

Starting on https://www.statefarm.com/ When I click on "Log in" to the top right of the page, it brings up statefarm.com's login page https://proofing.statefarm.com/log… (funda kabanzi)

Starting on https://www.statefarm.com/

When I click on "Log in" to the top right of the page, it brings up statefarm.com's login page https://proofing.statefarm.com/login-ui/login?

My userid and password are pre-populated, thank you Firefox! So far so good.

But when I press the Login button, the page blinks to the Logout page, blinks again, and settles on the Logout page https://proofing.statefarm.com/login-ui/logout

Tried the same thing in Chrome, but this doesn't happen, and I am able to log in normally.

Asked by Zabadoh 6 ezinsukwini ezidlule

unable to access new version for uptime robot

Hello, We would like to report on unable to access for the new version. Email : it.services@bestinet.com.my Above email is given that we can only access for the… (funda kabanzi)

Hello,

We would like to report on unable to access for the new version.

Email : it.services@bestinet.com.my

Above email is given that we can only access for the old version but unable access to new version.

Is the issues relate with the cookies or enhanced tracking protection?

Kindly advise regarding this matter.

Your assistance to remediate this matter is highly regarded and appreciated.

Thank You

Asked by izzati.razali 6 ezinsukwini ezidlule