Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the … (funda kabanzi)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 9 izinyanga ezidlule

Last reply by Terry 9 izinyanga ezidlule

Incompatibility when running Adobe Lightroom Classic

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running… (funda kabanzi)

Hi, I am a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources. m a photographer and use an asset management and editing program called Adobe Lightroom Classic. Another photographer and I have found that when Firefox is running at the same time as Lightroom, the whole computer slows to a stop. CPU usage showing 100%, with both Firefox and Lightroom using all the resources.

Lightroom runs okay alongside other browsers. Firefox runs well at the same time as other editing software including DxO PhotoLab 6 and ON1 Photo Raw

I run Windows 10 with AMD A10 processor, 32 GB RAM

Asked by Ivor 6 ezinsukwini ezidlule

Last reply by Dropa 6 ezinsukwini ezidlule

Firefox crashes on KYB input

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started … (funda kabanzi)

After downloading the latest update this morning in desperation, Firefox crashed on first character of the primary password again and again and again. This time, started new tab, tried to type L into the address line and Firefox crashed AGAIN. Eventually, I have found that if I open a new tab and input a character into the address bar, I get one of three results. a) I input L and an L appears. If that happens, I can go on to use Firefox. b) I input L and get a totally random character appear. Could be S, or £ or $ or something else. In which case, I can't use Firefox. c) Firefox crashes.


jscher2000 Collaborator

‎02-02-2023 10:13 AM

Whoa, that sounds really severe. When this happens, is the Mozilla Crash Reporter dialog coming up? If so, you can share your crash reports with Mozilla Support volunteers for feedback on what might be causing that. See: https://support.mozilla.org/kb/firefox-crashes-asking-support

Yes, this is the 6th attempt to start Firefox and keep it going beyond the first keystroke input. I keep restarting till it works. I do not do anything else except restart, then try to input a keystroke. I can copy and paste and all is well till I hit enter or some other keystroke. It sucks and the Firefox team must be getting mad at the crash reports. Taking out all the plugins didn't help, and neither did restart in safe mode. I just keep getting the same problem.

Asked by julian.eley 6 ezinsukwini ezidlule

Last reply by Paul 6 ezinsukwini ezidlule

Merriam-Webster Dictionary

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load … (funda kabanzi)

I'm a writer who relies heavily on instant access to Dictionary by Merriam-Webster. I recently got a new laptop and the dictionary will not load. It eventually will load but in a truncated looking format that is not useful. It works fine if I use Microsoft Explorer. I have cleared my cache but it still will not load and I have no trouble with anything else. This is super inconvenient. Is there some setting for Dictionary I'm missing?

Asked by dianekq06 6 ezinsukwini ezidlule

Last reply by Dropa 6 ezinsukwini ezidlule

Stopped Using Firefox, Too Hard to Get Solutions

Not sure when the problems (slow and failure to launch) started. Had been using Firefox for years until a coupler of months ago. Tried to use support for help but nothi… (funda kabanzi)

Not sure when the problems (slow and failure to launch) started. Had been using Firefox for years until a coupler of months ago. Tried to use support for help but nothing worked. Started using Chrome more often. Now I use it exclusively. Somehow, I suspect the combination of my use of Yahoo's NordVPN and AOL's Malwarebytes, somehow interfered with Firefox.

Asked by presbug 5 ezinsukwini ezidlule

Last reply by jonzn4SUSE 4 ezinsukwini ezidlule

Slow response time; adblock

Lately Firefox has become unbearably slow. I checked my Verizon connection. Their test showed I have good network response. I get these long TLS handshake messages. I tri… (funda kabanzi)

Lately Firefox has become unbearably slow. I checked my Verizon connection. Their test showed I have good network response. I get these long TLS handshake messages. I tried refreshing Firefox. I lost my adblock then reinstalled it. It seems to be working but I no longer see the icon showing how many ads are blocked. I thought I might try customizing it but when I go into Settings-Add-ons I can't even find it. By the way I can't find what release I'm on either but it should be the latest.

Asked by explorer915 5 ezinsukwini ezidlule

Last reply by cor-el 4 ezinsukwini ezidlule

Firefox starts up under other windows

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When… (funda kabanzi)

From some point on, my Firefox started behaving strangely. When I start up the browser, it opens new window under other opened windows instead of does it above ones. When I try to open new window in an already running browser, it does it properly. In my mind, it's really uncomfortable and unintuitive behavior so it will be good if I can fix this issue and make Firefox starts up normally (on top of other windows) like all other applications in my system. I'm currently running on 64-bit Ubuntu 22.04. Firefox (snap) version 109.0.1.

Thank in advance for any help or advice regarding my problem.

Asked by 0x10f05f 4 ezinsukwini ezidlule

Last reply by jonzn4SUSE 4 ezinsukwini ezidlule

Random text corruption only on external monitor resolved with driver update

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters. At first I thought my exte… (funda kabanzi)

I suddenly began seeing weird, random text rendering problems in the browser. It looked like tiny bites had been taken out of random letters.

At first I thought my external monitor developed bad pixels, but I discovered that the problem only occurred on Firefox (109.0.1): No other browser (Chrome, Edge, Brave, Opera) showed the issue. Also, the problem only showed on my external monitors: it disappeared when I moved the browser window to my laptop screen.

I first noticed it only on letter "t" in the google search bar: I tested every other letter and none showed the same problem. In a continuous line of repeating "t" letters, the corruption occurred in a repeating pattern, only corrupting letters in position 7, 9, 16, 18, 20. But then I noticed elsewhere on the page I a random letter "a' was sometimes affected.

My NVIDIA studio driver needed updating (to 528.24), so I did that and the problem seems to have resolved. Very strange.

Asked by robgazy 4 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

Recurring crash help

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9d… (funda kabanzi)

I am facing recurring tab and window crashes on Firefox 108. This is one of the submitted crash reports https://crash-stats.mozilla.org/report/index/b930a34e-c41d-4514-9dbd-a09970230204#tab-details

I have tried disable extensions one by one but it does not seem to affect the problem. Or at least there isn't a clear pattern that can help isolate the problem.

How can I fix this? Can someone help me read these reports better?

Asked by mrnovember 4 ezinsukwini ezidlule

Last reply by cor-el 3 ezinsukwini ezidlule

restart in safe mode

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? … (funda kabanzi)

Can someone explain the specific difference between restarting in safe mode and refresh Firefox? I had a very bad experience some years ago I believe refreshing Firefox? But may have been a different Firefox procedure that caused all my trouble when I executed the procedure. Thank you.

Asked by sciencemagic 3 ezinsukwini ezidlule

Last reply by Terry 2 ezinsukwini ezidlule

sound stopped working

After a windows 11 update, the sound on firefox started to crash, where after I start a video on any streaming service, the sound cuts off after 1 second. The sound works… (funda kabanzi)

After a windows 11 update, the sound on firefox started to crash, where after I start a video on any streaming service, the sound cuts off after 1 second. The sound works without problem on chrome with the same streaming services. Also, the sound works without problem with all other apps. Just not firefox...after one second. Any solutions?

Asked by leiko49 2 ezinsukwini ezidlule

Last reply by jonzn4SUSE 2 ezinsukwini ezidlule

Browser won't work

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a lo… (funda kabanzi)

I have used Firefox for years, but the latest update won't work, and now I'm having to do this through Safari. After an hour of doing all of the usual things, I'm at a loss...

Asked by dougpetcoff 3 ezinsukwini ezidlule

Last reply by cor-el 2 ezinsukwini ezidlule

Firefox crashing semi constantly

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and… (funda kabanzi)

I recently bought a new laptop and seem to have Firefox constantly crashing in both normal and troubleshoot mode on both a Windows 11 OS as well as Linux OS's (Pop_OS and Manjaro). In general it will crash every 30 minutes or so but sometimes it can happen rapidly in a row.

I'm not sure what the problem could be but it sounds like a hardware problem? However I don't seem to be experiencing crashes on Edge or Opera when I tried them but I haven't tested it for too long yet. Does anyone have any advice or insight about this?

Here are some recent report ID's:

bp-fa5e703a-fb27-4eb0-8cca-260f10230207

bp-7a261e27-ac52-44ae-aca8-45fbc0230207

bp-2ac09c72-a33b-415a-a1e1-8e2f30230207

bp-eca9bdc5-e0f2-438e-95bf-84bde0230207

bp-fb11c5ac-9ae6-468b-bc23-edc460230207

Asked by Anionz 1 usuku oludlule

Last reply by cor-el 1 usuku oludlule