Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo
  • Okugcinwe kunqolobane

How to restore bookmark backup when sync is active?

Hi I am encountering a strange issue. I have two firefox computers and syncing is active. I am trying to restore a previous version of my bookmarks (using the bookmarks l… (funda kabanzi)

Hi I am encountering a strange issue. I have two firefox computers and syncing is active.

I am trying to restore a previous version of my bookmarks (using the bookmarks library, Import and backup menu, restore function). My problem is that at one of the following sync (ie within usually a couple of hours max) the previous set of bookmarks is systematically restored by sync.

I have un-registered / re-registered both computers, tried to use a different backups (from recent history or from a file export), tried to run sync immediately after the restore... nothing helps.

I activated log on success for sync. Apparently the restore is just ignored as I get this: Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":0} and later, suddenly the browser realises that lots of bookmarks are missing and cancels all the changes: " Sync.Engine.Bookmarks.BookmarkSyncUtils DEBUG pushChanges: Processed change records: {"weak":0,"skipped":0,"updated":4764} "

Has anyone faced the same issue? Is there a way to force a unidirectional push from the browser to the server? Thanks

PS: FF 85, one on Win10 and the other on MacOS Big Sur. Same behaviour on both machines. PPS: The machines are in two different locations. It is impossible for me to force the change simultaneously on both computers.

Asked by a.v 2 iminyaka edlule

Last reply by FredMcD 2 iminyaka edlule

  • Okugcinwe kunqolobane

Sync Products

Hi, I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, whe… (funda kabanzi)

Hi,

I have Firefox and Mozilla Thunderbird on my 'work' laptop. Firefox keeps asking for me to link other accounts. I have a personal aol email address. However, when I enter to sync my personal email with my work email, it says, 'Account Already Exists'. Yes, it exists since it is mine!

How do I get this fixed?

Regards, Alexandre

Asked by Alexandre Tissot 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Changing email address for Firefox Accounts

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match. Months ago I changed my email address with Firefox Accounts. I cu… (funda kabanzi)

This is really not specifically about Firefox Sync or Firefox itself, but I can't find a better match.

 Months ago I changed my email address with Firefox Accounts.  I currently log in with the new email address and I only see the new email address under my account preferences.  But when I add a new device to Firefox Sync, the "Complete Sync Setup" email is going to my old email address, meaning the one I previously used with my Firefox account.
 Can anyone suggest if there is a way to change this or if there is something I am doing wrong?
 Thanks for any help!

Asked by larry83 1 unyaka odlule

Last reply by lulaymarjorie@gmail.net 1 unyaka odlule

  • Okugcinwe kunqolobane

How do I get an account unlocked?

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works an… (funda kabanzi)

I am trying to setup an account and when I tried to do this it said the verification email was returned and locked the account. I have verified the email account works and it receives external emails, but I keep getting the message that the account is locked and if the email is valid to "let us know". Who and how do I let them know and get the account unlocked?

Asked by tim142 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox in safe mode not remembering tabs, refusing to login to servers

Im having some serious problems with firefox. I have saved the %APPDATA% folder. I cannot login to mozilla servers for firefox sync and whenever I close firefox it would… (funda kabanzi)

Im having some serious problems with firefox. I have saved the %APPDATA% folder.

I cannot login to mozilla servers for firefox sync and whenever I close firefox it would only remember the tabs and windows I opened the previous day; not today's tabs. It runs for over 1 hour saying it's working on sync.

When I login after reinstalling firefox all my tabs are removed and cannot get sync data. How do I fix this without removing my windows and tabs (have over 100 open). I want to keep all history and tab data. Also tried cleaning cookies and cache data; no luck.

It looks like I have been having sync problems for a week, based upon my logfiles; but it was only today it stopped restoring new tabs and windows (old ones work).

Asked by zeuscannonz 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Account locked

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one ma… (funda kabanzi)

Once again my account is locked on one of my computers. It says the email was returned but there was no email sent to the address. Oddly, the account is locked on one machine, the one that has been logged on the longest, but my other three machines have no trouble connecting and syncing. This seems to have happened after firefox updated itself (even though I had it set not to. It also removed all the settings I had spent a considerable amount of time customizing)

Asked by libelo95 1 unyaka odlule

Last reply by AliceWyman 1 unyaka odlule

  • Okugcinwe kunqolobane

Sync didn't work

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my… (funda kabanzi)

Hello community, does anybody know wether it's possible to get a backup from Firefox for a sync that didn't work? I got a new computer today from my company and synced my Firefox settings on the old one before. Back home with my new computer I was able to run the sync but all my settings are lost. Even though I'm logged into Firefox with my account. Problem: the old computer is already cleared and set back. Any ideas or solutions out there? Thanks and cheers, Christian

Asked by christian.fluri 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Something is wrong

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to … (funda kabanzi)

Hello! I also have a problem with mozilla! The account is always disconnected when I restart the MAC. And I always have to log in to my mozilla account. What can I do to stop being delegated? Thanks!

Asked by Razvy 1 unyaka odlule

Last reply by FredMcD 1 unyaka odlule

  • Okugcinwe kunqolobane

Notes Missing?

I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes. I had some valuable information in there any can't find a w… (funda kabanzi)

I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes.

I had some valuable information in there any can't find a way to get the notes back.

Maybe you know how to?

Asked by Richard49 1 unyaka odlule

Last reply by TyDraniu 1 unyaka odlule

  • Okugcinwe kunqolobane

link firefox account with google authenticator

hello there i was linked my email with google authenticate app and i lost my iPhone so i lost my apps on it now i need to log in with fire fox account it require two wa… (funda kabanzi)

hello there i was linked my email with google authenticate app and i lost my iPhone so i lost my apps on it now i need to log in with fire fox account it require two way verification what can i do now ?

Asked by a7med.sniper1991 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule

  • Okugcinwe kunqolobane

Firefox Browser won't stay logged in.

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I… (funda kabanzi)

I have a Mac and every time I quit Firefox, when I reopen the program all of my bookmarks and passwords are gone and I have to re-login to my Firefox account every time I open the program. Once I re-login all my passwords and bookmarks come back, but I don't want to login to Firefox every time I open the program. Is there anyway I can get it to stay logged in even after I've quit Firefox?

Asked by sjdysert 1 unyaka odlule

Last reply by jscher2000 - Support Volunteer 1 unyaka odlule

  • Okugcinwe kunqolobane

Not Syncing passwords, logins etc from one device to another from Windows 10

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are th… (funda kabanzi)

Hi, I am having a bit of an issue when it comes to syncing my passwords, logins etc from my windows 10 laptop to my Samsung S21 phone, Not all my passwords, logins are there on my phone, yet they are there on my laptop. I am signed in to my phone and I have synced everything. And I do it regular to make sure I have all my details etc that I need. I have the very laterest versions on all my devices, so I don't get why they aren't there on my phone?

Asked by chucklez 1 unyaka odlule

Last reply by cor-el 1 unyaka odlule