Kukhonjiswa imibuzo ethegiwe: Veza yonke imibuzo

Trouble accessing an account

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I … (funda kabanzi)

I was having trouble getting into my Ancestry account. I called their support and they said it was my browse not connecting with them. I can access if I use Edge, but I don't like that format and would much more prefer Firefox. Is there a problem, or were they just brushing me off? How can I get into Ancestry using Firefox again? Can you please advise.

Thank you.

Asked by Lynda Quig 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

How do I make the translation option stay on the screen longer so I can click on it?

Dear Anyone. So I got ransomwared awhile back - the AZQT one - and managed to get out of it with copious use of backups! Thing IS - it's left my Outlook/Hotmail E_mail p… (funda kabanzi)

Dear Anyone.

So I got ransomwared awhile back - the AZQT one - and managed to get out of it with copious use of backups! Thing IS - it's left my Outlook/Hotmail E_mail page in Russian - and I can't select 'change to English' because all the sub-menus are in Russian and I don't know what to click on!

Now when I first load up the page, I get a lovely-looking little box 'Firefox has detected this page is in Russian, would you like to translate to English' (or words to that effect, y'know.) But the box appears and disappears so fast I don't have time to click on it. I managed to get to it a couple of times and it worked perfectly. But normally it vanishes before I can get there.

How do I make the little box stick around longer so I can click on it? Or is the same option hidden in a Firefox menu somewhere - I'm not the world's greatest Internet browser geek, so please keep answers simple! - and I could click on it in a Firefox menu? Like I said - if I GET to it in time, it works like a dream. It's just GETTING to it fast enough before it vanishes that's the problem!

Just ad an 'orrible thought. I hope that if it's in a Firefox menu, that's not been turned into Russian too!

Yours respectfully

Chris.

Asked by ulrichburke 5 izinyanga ezidlule

Last reply by TyDraniu 5 izinyanga ezidlule

fire fox is blocking a website that I have always been able to log into in the past and can still log into on any other device or browser. what is the fix

fire fox is blocking a website that I have always been able to log into in the past and can still log into on any other device or browser. what is the fix

Asked by dutch3377 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

miss-type emaill address, how to remove them?

My vision is not good, so I often miss type things. So I enter things like[email@mail.com] instead of {email@gmail.com} and variations there of. So every time I go to a n… (funda kabanzi)

My vision is not good, so I often miss type things. So I enter things like[email@mail.com] instead of {email@gmail.com} and variations there of. So every time I go to a new site, and I gave to enter my email address I get a list of miss-typed addresses with the correct one. Everything I try to search on how to to delete these erroneous entries, comes back on how turn off the option to use this function. I have how to delete old CC information and thing like that. but not miss-typed email address. Thanks in advance. McK

Asked by Goodtimebyall 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Google Identity Services to FedCm migration

As third parties cookies will going to be blocked and Google is migrating their identity services to fedcm but currently fedcm is not supported by Mozilla so what will be… (funda kabanzi)

As third parties cookies will going to be blocked and Google is migrating their identity services to fedcm but currently fedcm is not supported by Mozilla so what will be the solution for one tap sign in using google on Mozilla?

Asked by naveenkumar2 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

How do I stop Pocket?

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Fire… (funda kabanzi)

I don't like, or use, social media, I don't want a robot telling me what I should be interested in. I have tried on numerous occassions to stop Pocket appearing on Firefox. All have failed.

Does Mozilla not allow me to stop Pocket?

Asked by cvhorie 6 izinyanga ezidlule

Last reply by TyDraniu 6 izinyanga ezidlule

AutoPlay Videos on websites not being blocked

On major websites such as espn.com, when on a webpage with a video, the video autoplays despite the settings area of my browser is set up as block audio and video as the … (funda kabanzi)

On major websites such as espn.com, when on a webpage with a video, the video autoplays despite the settings area of my browser is set up as block audio and video as the default for all websites. espn.com is not listed in the area below that setting for exceptions.

It is both distracting and annoying since this problem has been ongoing for months despite using the latest browser and triple-checking my settings to ensure my settings are properly selected.

I want to come to any page with a video and be forced to press the play button if I want to view it and not have to click in the box to stop it. Thankfully there is no problem with the audio as it is always muted, but I want the full desire of block audio and video to be enabled.

Thank you.

Asked by LionUser2024 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

The tab bar fades when the window is not focused, and other unwelcome changes with a new update.

I have some new issues after a recent update. The tab bar fades when the window isn't focused. I certainly didn't have it set to do that before, and I have had no luck f… (funda kabanzi)

I have some new issues after a recent update.

The tab bar fades when the window isn't focused. I certainly didn't have it set to do that before, and I have had no luck finding the setting for it. Tell me what the setting is?

Another I'd like to know the setting for, is the behavior of the address bar. It used to always be white, and now it's gray unless I'd entering something in it. I'd like to switch the setting back to the other way.

I've tried hunting for the settings for these things, but it has not been intuitive for me, and I guess I keep overlooking the pertinent settings somehow. Please tell me what parts of the settings page, or what about:config entries, will get things put back as I had them?

Asked by Sterrence 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Enable tooltips on unfocused windows.

I'm not sure when it happened, but somewhere along the line, Firefox stopped showing on-hover tooltips on unfocused windows. Clicking into the Firefox window again can di… (funda kabanzi)

I'm not sure when it happened, but somewhere along the line, Firefox stopped showing on-hover tooltips on unfocused windows. Clicking into the Firefox window again can disrupt what I'm doing in another window, however. For example trying to hover on the Firefox window with my mouse cursor, and type the text of the tooltip into a different window, while leaving the tooltip visible. Wrecks that idea!

I guess I assumed it'd be a temporary issue, that'd get resolved in a later update, without having to say anything about it, and I was wrong about that.

Any idea what's up, and how to get the tooltips to work as I would like them to?

Asked by Sterrence 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Bookmark Smart Shortcut - Not open in new tab

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and… (funda kabanzi)

Hi, When I use a shortcut for a bookmark (e.g., typing "yt" to activate my youtube search bookmark with URL set to "https://www.youtube . com/results?search_query=%s" and shortcut set to "yt") it opens in a new tab. I am in the habit of making a new tab before using a shortcut to search using a bookmark. How can I change the shortcut bookmark behavior to open in the same tab where i typed the query into the URL bar?

Asked by sam 5 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

connection to yahoo mail not working today

When going to mail.yahoo.com, I get this error message: The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can s… (funda kabanzi)

When going to mail.yahoo.com, I get this error message:

The page isn't redirecting properly An error occurred during a connection to guce.yahoo.com. • This problem can sometimes be caused by disabling or refusing to accept cookies.

and this is the URL that I am redirected to: https://guce.yahoo.com/consent?brandType=nonEu&gcrumb=bWAMXTs&done=https%3A%2F%2Fmail.yahoo.com%2F

It works OK with Chrome, I just do not like Chrome! I made changes to allow cookies and that made no difference.

Whanks, Wes C

Asked by JWC 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Discord web

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried… (funda kabanzi)

The discord web app detects my microphone input, but it does not detect the output. I've tried troubleshooting my earphones and using the device speakers. I've also tried checking the windows sound system, the browser permissions as well as clearing cache. I've gone over this with the discord staff and they said that the firefox team would be able to handle the situation better, as the problem does not persist between different browsers.

Asked by xame 6 izinyanga ezidlule

Last reply by jscher2000 - Support Volunteer 6 izinyanga ezidlule

Secure Connection Failed An error occurred during a connection to EBAY

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs) E-Bay says try Chrome browser, but that… (funda kabanzi)

Lately when opening multiple tabs in a folder on E-Bay, often this error msg occurs on the later opening tabs (folder of 60 tabs)

E-Bay says try Chrome browser, but that browser does not import the folders needed.

Years ago doing this solved slowness problems: Control panel/Internet Options/General/Browsing History/Settings/set disk space to use to 1024.

The browsing history would be deleted before the computer would be turned off.

E-Bay says try Chrome browser, but that browser does not import the specific folders needed.

Edge used to not allow folders with tabs.

I have divided the folder of 132 tabs, where this problem started, into two folders of 72 and 60 tabs, still happens about every fifth time the folder would be opened.

Any fix from Mozilla?

Asked by johnlk99 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

How do I change my mail settings to TLS2?

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connec… (funda kabanzi)

I keep getting this message from Network Solutions when I try t read my webmail. We’ve determined that you are connecting to your email using an unencrypted client connection and your data is not safe. Where in Firefox can I make the changes?


This security update requires all email server connections to use an encrypted connection. We will make the switch to require encrypted connections on April 4th, 2024.

What does this mean for you? Read on to learn about the important actions you need to take to make sure your email stays safe and secure.

IMPORTANT! Actions that you need to take before April 4th, 2024:

   When setting up your email in a third-party client, you are now required to enable Outgoing Server (SMTP) authentication and SSL/TLS. This ensures a secure connection when you log in to your email. Learn more about these steps here.
   Set up or update your email account on your device using the server settings as shown below:
       Incoming Mail Server:
           POP3: netsol-pop-oxcs.hostingplatform.com
           Port: 995
           IMAP (Recommended): netsol-imap-oxcs.hostingplatform.com
           Port: 993
       Outgoing Mail Server:
           SMTP: netsol-smtp-oxcs.hostingplatform.com
           Port: 587
       Username - Your full email address, for instance, help@example.com
       Password - The password you set for your mailbox
   Review this list of mail clients that do not support TLS 1.2 (If you are using any of these mail clients, you will need to update to a newer version or use webmail to access your email)
       Outlook® 2007
       Outlook 2010
       MacMail on MacOS 10.8 or before
       Windows 7
   Review this list of Operating Systems that support TLS 1.2 (If you are using an older version, you will need to update to a newer version as listed below)

Operating System TLS 1.2 Supported OS versions Android Mobile Android 5 and newer iOS Mobile iOS 9 and newer Windows Phone Windows 8.1 and Windows 10 Windows Desktop Windows 8 and newer Mac OS Desktop Mac OS X 10.11 and newer


Please visit our Help Center for more detailed instructions.

Note: This security update requires action if you use an email client application to send and receive your email on an Apple, Windows-based PC, or Android device. Webmail Access will still be available.

Asked by schneid811 6 izinyanga ezidlule

Last reply by zeroknight 5 izinyanga ezidlule

Father (Howard Sussman) Passed Away

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated. Regards, Lori Sussman daughter and execut… (funda kabanzi)

My father, Howard Sussman, passed away. How do I close his Mozilla account? All his email and phone numbers are now terminated.

Regards, Lori Sussman daughter and executor

Asked by howsu01 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Unable to connect to specific web site

I keep getting the message "The requested URL was rejected. Please consult with your administrator. Your support ID is: 8011674450284568349", when I try to go to the bcb… (funda kabanzi)

I keep getting the message "The requested URL was rejected. Please consult with your administrator.

Your support ID is: 8011674450284568349", when I try to go to the bcbsri web site. I have tried clearing the cache and site data multiple times and restarting the computer, without having any luck. it occurs on both Firefox and Google browsers.

Asked by mcterra 6 izinyanga ezidlule

Last reply by cor-el 6 izinyanga ezidlule

Unable to sign in or use some websites since last update

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use.… (funda kabanzi)

Hi, 1. I use PocketSmith accounting software and some its functions do not work since the last Firefox update. The same problem exists regardless of which computer I use. The common factor is Firefox. The problem does not occur if I use a private window in Firefox or use a Chrome browser. PocketSmith have run extensive checks and the problem does not appear to be at their end.

2. I can no longer log in to my eBay account, unless I use a private window or Chrome. I can enter my user name but am unable to progress to the password window. Again this occurs regardless of the computer I use. Both are Mac desktops.

Asked by timsjaj 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule

Managing Bookmarks

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks. It seems I… (funda kabanzi)

If I manage my bookmarks from the Menu>Bookmarks>Manage Bookmarks at the bottom, a separate window pops up where I can attempt to organize my bookmarks.

It seems I have limited functionality in being able to edit these lists and folders. Under "All Bookmarks" I have (3) folders, the Bookmarks Toolbar (which I rarely use anymore), the Bookmarks Menu, and another folder called "Other Bookmarks" which I had added years ago. (Perhaps this folder has been grandfathered in? I don't know that you can add folders at this level anymore)

After moving all the contents of "Other Bookmarks" to the "Bookmarks Menu", I wish to eliminate the "Other Bookmarks" folder. The folder is now empty, but the RMB menu still shows the "delete folder" option grayed out.

I read somewhere that Sync might have something to do with it, but even after signing out of Sync, and trying again, it wouldn't work.

Anything under the "Bookmarks Menu" folder, I have no problem deleting or moving links and folders. (though the GUI could be a little more streamlined) I am just not able to manage anything at the top level. Is there currently a way to do this?

Thank you. Kurt

Asked by Kurt 5 izinyanga ezidlule

Last reply by cor-el 5 izinyanga ezidlule